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Issues list
DeskDirector Email Branding for Brand Packages and Duplicate Contacts
#240
opened Nov 16, 2022 by
Aycorn
[25169] Ticket Payload on Ticket Update not properly logging changes
#213
opened Apr 15, 2021 by
iskolares
Macro appends to the last character instead of where the cursor is
tech
Issue relates to Tech
#205
opened Dec 9, 2020 by
iskolares
Editing a form defaults to showing the Base Section
admin
Issue relates to the admin console
#199
opened Nov 2, 2020 by
iskolares
[22203] Chat should be disabled when outside of office hours
enhancement
This is a UX improvement
#178
opened Apr 6, 2020 by
DDAndyChen
[21874] Company and contact list page small resolution screen support
tech
Issue relates to Tech
#168
opened Mar 2, 2020 by
Nness
TECH iframe ConnectWise site
connectwise-only
tech
Issue relates to Tech
#167
opened Feb 27, 2020 by
Nness
[19308] Rquest types' ticket board names and priority names become stale
admin
Issue relates to the admin console
#165
opened Feb 27, 2020 by
DDAndyChen
Income chat notification through teams
admin
Issue relates to the admin console
core
Issue relates to core server
#154
opened Dec 2, 2019 by
Nness
(CW) Notify Member option under board configuration does not work
connectwise-only
integration issue
Issue relates to a DeskDirector integration
#151
opened Nov 26, 2019 by
Nness
[20969] Portal approval button should be disabled while processing
portal
Issue relates to Portal
#149
opened Nov 19, 2019 by
Nness
[13681, 21187] Portal for Mac: run on startup
enhancement
This is a UX improvement
portal
Issue relates to Portal
#144
opened Nov 8, 2019 by
Andrew-Lahikainen
The portal 3.3 download link still named as for terminal server
portal
Issue relates to Portal
#141
opened Nov 5, 2019 by
Nness
Telemetry: track global magic token usage
core
Issue relates to core server
#140
opened Nov 5, 2019 by
Andrew-Lahikainen
[20724] Description is not showing in emails when customer creates a ticket through Portal
connectwise-only
integration issue
Issue relates to a DeskDirector integration
#138
opened Nov 1, 2019 by
Andrew-Lahikainen
[20463] Audit trail not showing name of member or contact who added a note (impersonation)
connectwise-only
enhancement
This is a UX improvement
integration issue
Issue relates to a DeskDirector integration
tech
Issue relates to Tech
#135
opened Oct 11, 2019 by
Andrew-Lahikainen
[20406, 20463] Customer Portal updates showing as API Member Name on CW ticket hover.
connectwise-only
integration issue
Issue relates to a DeskDirector integration
#132
opened Oct 3, 2019 by
Aycorn
Truncate ticket note or time entry if it is more than certain size
enhancement
This is a UX improvement
#131
opened Sep 27, 2019 by
Nness
[19569] Portal: show an error message when a user tries to reset a password, but their email does not exist
enhancement
This is a UX improvement
portal
Issue relates to Portal
#120
opened Aug 30, 2019 by
Andrew-Lahikainen
[19505] Tech: selecting a worktype does not set the corresponding billing type
connectwise-only
enhancement
This is a UX improvement
tech
Issue relates to Tech
#116
opened Aug 27, 2019 by
Andrew-Lahikainen
Disable passwordless (mail token) in TECH
tech
Issue relates to Tech
#115
opened Aug 25, 2019 by
Nness
[18837] Inactive statuses causes ticket details to be incomplete and unresponsive
bug
Something isn't working
tech
Issue relates to Tech
#102
opened Jul 10, 2019 by
Andrew-Lahikainen
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