IT Help - Law Information Technology
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Hours and Support
User Support
Operation hours and support:
- Student Help Desk Hours 8am to 8pm M-F (located 3rd floor next to terrace.)
- Help Desk (Faculty/Staff): 8am to 5pm M-F 713.743.2260
- For assistance on Saturdays, there are Graduate Assistants available from 12-4pm at the Student Help Desk. 713.743.2260
Tech support Information
- Most requests are resolved within 1 hour of initial contact depending on the scope of the issue.
- Purchasing equipment can take up to 2 months depending on the equipment being ordered.
- Computer move requests need to be made at least 1 business day in advance.
- In order to expedite a request during the work week (8am to 5pm), click the Help button in the lower right-hand corner OR on mobile devices email [email protected] OR call 713-743-2260
Submit a Ticket or Request Remote Support
In order to expedite a request, click the Help button in the lower right hand corner OR on mobile devices email [email protected]
IT Staff Directory
Though any member of the Law Information Technology department is happy to assist where they can, the staff members that specialize in Student, Faculty, and Staff support are below. To ensure a timely response to your issue, you must first submit a ticket.
Law IT Support call 713.743.2260
