Contact Us

The following is contact information for some of our dedicated staff, including leadership and program administrators. Our Call Center staff can be reached by calling 1-855-MY-RIDHS (1-855-697-4347) Monday, Tuesday, Thursday and Friday, except holidays, 8:30AM-3PM and should be first called if you have questions about applying, your pending application and/or your current benefits. More information regarding how to apply can be found here.

A Customer Resource Guide is available below. The document details the best ways to complete actions, answers general questions and provides a list of community partners who can also be of assistance. The guide is available in English, Spanish and Portuguese.

DHS Best Ways - English - (rev. 2.26.2024) PDF file, less than 1

DHS mejor maneras - Español- (rev. 2.26.24) PDF file, less than 1

DHS melhores maneiras - Português- (rev. 2.26.24) PDF file, less than 1

Leadership

Kimberly Merolla-Brito: Director; Deputy Director/Chief Administrative Officer; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Marisa Petreccia: Deputy Director; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Saurabh Gosai: Director, Technology, Strategy, and Innovation; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 479-0249

Kimberly E.B. Rauch: Associate Director, Policy and Programs; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Ronald Racine: Senior Associate Director, Child Care, Child Support and Rehabilitation Services; Louis Pasteur Building; 25 Howard Avenue; Providence, RI 02903; Phone: (401) 462-2121
Frank DiBiase: Associate Director, Office of Child Support Services; 77 Dorrance Street; Providence, RI 02903; Phone: (401) 458-4400
Joseph Murphy: Associate Director, Office of Rehabilitation Services; 40 Fountain Street; Providence, RI 02903; Phone: (401) 787-2901

Deborah A. Barclay, Esq.: Executive Legal Counsel, State Public Records Contact (FOI); Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Erica Norcini: Chief Financial Officer; Financial Management; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Katherine Herbst: Administrator, Management Services, DHS Call Center; 249 Roosevelt Avenue; Pawtucket, RI 02860; Phone: (401) 721-6771

Zulma Valenzuela: Assistant Director, Training and DEI Chief Officer; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121
Jim Beardsworth: Chief Public Affairs Officer; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Email: [email protected]; Phone: 401-408-1661
Jose Garcia: Legislative Affairs; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Email: [email protected]; Phone: 401-569-7846

Program Administrators

Nicole Chiello: Child Care Licensing & Regulations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-3009; Email: [email protected]

George Bowen: Management Operations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-6468

Rose Leandre: Long Term Services and Supports; P.O. Box 8709; Cranston, RI 02920; Phone: (401) 602-6891
Kimberly Rauch: Supplemental Nutrition Assistance Program (SNAP); Phone: (401) 559-7077; For SNAP Eligibility and Benefit Questions: 1-855-697-4347

Donna Rook: RI Works/Temporary Aid to Needy Families Program; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-0138

Fred Sneesby: Federal Grant Programs; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-1669

Denise Tatro: Field Office Administrator; 249 Roosevelt Avenue; Pawtucket, RI 02860; Phone: (401) 721-6601
Linda DeMoranville: Providence Field Office Administrator; 41 West Road, Hazard Bldg 74; Cranston, RI 02920; Phone: (401) 462-7951

Office of Healthy Aging

Maria E. Cimini: Director, Office of Healthy Aging; Louis Pasteur Building - 2nd Floor; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-0501

Office of Veterans Services

Office of Veterans Services: Kasim J. Yarn; Director of Veterans Affairs; 560 Jefferson Boulevard, Suite 206; Warwick, RI 02886; Phone: (401) 921-2119

Rhode Island Veterans Resource Center: David Dos Reis, Chief; 560 Jefferson Boulevard, Suite 206; Warwick, RI 02886; Phone: (401) 921-0951

Rhode Island Veterans Home: 480 Metacom Avenue; Bristol, RI 02809; Phone: (401) 253-8000

Rhode Island Veterans Memorial Cemetery: 301 South County Trail; Exeter, RI 02822; Phone: (401) 268-3088

Office of Rehabilitation Services

Joseph Murphy: Associate Director, Office of Rehabilitation Services; 40 Fountain Street; Providence, RI 02903; Phone: (401) 787-2901

Office of Child Support Services

Frank DiBiase: Associate Director, Office of Child Support Services; 77 Dorrance Street; Providence, RI 02903; Phone: (401) 458-4400

DHS Call Center and Resource Info Lines

DHS Call Center: Includes RIte Care, RI Works, Early Intervention, Children with Special Needs; Phone: 1-855-MY-RIDHS (1-855-697-4347)

Health Coverage: Phone: 1-855-840-4774

DHS Long Term Services and Supports (LTSS): Mailing Address: P.O. Box 8709, Cranston, RI 02920; Email: [email protected]; Phone: (401) 574-8474; Fax: (401) 574-9915

DHS Senior Staff Line: Includes Directors and Administrators; Phone: (401) 462-2121

RIte Share: Phone: (401) 462-0311

Electronic Benefit Transfer (EBT) Customer Service: Phone: 1-888-979-9939

Child Support Enforcement: Phone: (401) 458-4400

Earned Income Tax Credit Information: Phone: 1-800-829-1040

Locating Child Care in Your Area: RI Child Care Resource & Referral Center; Phone: (401) 739-6100; Phone: (855) 398-7605; BrightStars

DHS Child Care Licensing: Phone: (401) 462-3009

Medicaid Provider Help Desk: Phone: (401) 784-8100 (in-state and long-distance callers); Phone: 1-800-964-6211 (in-state toll calls and border communities)

Need More Help?

There are many community partner agencies who can meet you in your community to help you with applications and forms.

Find a medical assistance navigator at HealthyRhode RI.
Find a local Community Action Program at the RI Association of Community Action Agencies website.

To contact DHS directly, view the "Other Inquiries" section located here.