Audience
Enterprise, SMB
About Heimdal Endpoint Detection and Response (EDR)
Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies:
- Next-Gen Antivirus
- Privileged Access Management
- Application Control
- Ransomware Encryption Protection
- Patch & Asset Management
- Email Security
- Remote Desktop
- Threat Prevention ( DNS based )
- Threat Hunting & Action Center
With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.
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Product Details
Heimdal Endpoint Detection and Response (EDR) Frequently Asked Questions
Heimdal Endpoint Detection and Response (EDR) Product Features
Antivirus
Leverage the power of Heimdal’s proprietary Extended Threat Protection (XTP) engine with a state-of-the-art endpoint security product designed for impeccable detection of sophisticated online threats. Secure your enterprise against ransomware, hidden backdoors, rootkits, brute-force attacks, undetectable malware, and more.
Application Control
Empower your sysadmins and users alike with App Control. Choose from multiple options like file path, publisher, certificate, vendor name, software name, MD5, and more to effortlessly allow or block application execution. Take control of your system, your way.
Application Security
Cybersecurity
Empower your security and IT teams with Heimdal’s unified platform, built to defend against next-gen threats and provide comprehensive protection across multiple fronts. From endpoints and networks to emails, identities, and beyond, Heimdal has you covered with advanced detection and response capabilities.
DNS Security
With a powerful blend of cybercrime intelligence, advanced machine learning, and AI-based prevention, Heimdal DNS Security Endpoint ensures unparalleled accuracy in proactively protecting your organization from future threats. Keep your business secure and stay one step ahead with our trailblazing DNS security solution.
Data Loss Prevention
Email Security
An advanced shield against phishing, ransomware, and evolving email-based threats. Working in harmony with your existing systems, our solution enhances your defences, whether deployed on cloud or on-premises.
Endpoint Detection and Response (EDR)
Heimdal Endpoint Detection and Response is a powerful security tool that actively monitors, analyzes, and responds to threats in real-time. With advanced detection algorithms and proactive incident response capabilities, it provides robust protection for your enterprise endpoints, ensuring timely threat mitigation and minimizing potential damage.
Endpoint Management
Heimdal Endpoint Detection and Response is a powerful security tool that actively monitors, analyzes, and responds to threats in real-time. With advanced detection algorithms and proactive incident response capabilities, it provides robust protection for your enterprise endpoints, ensuring timely threat mitigation and minimizing potential damage.
Endpoint Privilege Management
Enhance security, streamline privilege management, and ensure regulatory compliance with our autopilot ready PAM solutions - Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.
Endpoint Protection
Heimdal Endpoint Detection and Response is a powerful security tool that actively monitors, analyzes, and responds to threats in real-time. With advanced detection algorithms and proactive incident response capabilities, it provides robust protection for your enterprise endpoints, ensuring timely threat mitigation and minimizing potential damage.
Extended Detection and Response (XDR)
With the Heimdal XDR, you can eliminate the complexity of managing multiple security solutions and gain the peace of mind that comes with having a comprehensive, integrated approach to cybersecurity.
IT Asset Management
With complete visibility and granular control over your entire software inventory, you’ll never have to worry about missing a critical patch again.
Incident Response
MSP
Heimdal offers specialized security solutions to enhance your MSP service offerings. Collaborate with us to deliver comprehensive, effective, and unified cybersecurity services.
Managed Detection and Response (MDR)
Maximize your security ROI with the Heimdal MXDR - our cost-effective solutions provide enterprise-level protection without the need for additional teams or infrastructure.
Network Detection and Response (NDR)
Enhance your network with a seamless layer of AI protection that will allow you to hunt, prevent, detect and respond to any threat, regardless of how advanced it is. Heimdal DNS Security Network empowers you to confidently own your BYOD governance and secure all your users’ devices, all under one unified and accessible roof.
Patch Management
Get the job done right with an automated patch management solution for IT professionals. Deploy and patch any software 24x7x365, on-the-fly, from anywhere in the world and according to any schedule.
Privileged Access Management
Enhance security, streamline privilege management, and ensure regulatory compliance with our autopilot ready PAM solutions - Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.
RMM
Ransomware Protection
Our proprietary anti-ransomware encryption solution is a revolutionary 100% signature-free product that protects your devices against malicious encryption attempts initiated during ransomware attacks. Secure your endpoints and network against even the most advanced ransomware encryption attempts, in real-time, all the time.
Remote Desktop
Unlock a new level of productivity with Heimdal’s Remote Desktop solution. Whether you’re a hybrid enterprise, an IT professional, or an MSP, our advanced technology is designed to streamline your remote access needs. Bid farewell to cumbersome setups and say hello to effortless connectivity.
SIEM
The Heimdal Threat-hunting and Action Center provides security teams with an advanced threat and risk-centric view of their entire IT landscape, offering granular telemetry across endpoints and networks for swift decision-making.
Threat Hunting
The Heimdal Threat-hunting and Action Center provides security teams with an advanced threat and risk-centric view of their entire IT landscape, offering granular telemetry across endpoints and networks for swift decision-making.
Threat Intelligence
The Heimdal Threat-hunting and Action Center provides security teams with an advanced threat and risk-centric view of their entire IT landscape, offering granular telemetry across endpoints and networks for swift decision-making.
Vulnerability Management
Unify updates for Microsoft Windows, Apple MacOS, Linux Ubuntu, and more under a single patch and asset management solution. Get powerful insights into vulnerabilities by severity, CVE and classification, regardless of the operating system. Install, deploy, and push security and non-security updates on any system, anywhere, and anytime, without compatibility issues.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"An antivirus that works" Posted 2022-12-30
Pros: It is very easy to use, you set it up and forget about it, but you know you are protected. Sometimes antiviruses give you a lot of headaches but this is not the case with Heimdal.
Cons: At first it took me a bit to know the different parts of the software.
Overall: It is a very able protection software at a very reasonable price. I don't know any other option of the market that offers so much at this cost.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The best there is" Posted 2022-12-15
Pros: This product builds confidence. We use this product combined with ESET Internet Security and we have had zero successful intrusion events over the past 8 years.
Cons: None. The cost is reasonable and the product is very easy to use/employ.
Overall: We consider Heimdal a very high confidence product. Must of our staff have used it at home as well with only very positive feedback from our employees. Recommended. 100 per cent effectiveness to-date.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Heimdal Endpoint Detection" Posted 2022-12-13
Pros: Rock solid solution and protection.
Love the proactive AI supported threat prevention & detection.
Very innovative & robust solution suite with well integrated components.Cons: N/A.
Nothing is missing from functionality. Some might wish for a "nicer" UI with more animations, but I vote for the informative, clean design, as it is.
I don't choose protective armor based on the color and paintings on it :)Overall: Rock solid solution and protection.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The best cyber security product available to consumers" Posted 2022-12-13
Pros: I've tested virtually every cyber security package available with varying results. I was one day recommended Heimdal by my bank and since banks rely on security to stay in business I tried it and I've never looked back.
I once make a mistake with my license details and the support team resolved my issue immediately. They not only seem high on security but also high on customer support.
The protection not only covers interactions that you make on your computer online, but it also updates other software packages automatically, so you are not running applications that may become vunerable.
Pricing is very reasonable for multiple machines. Especially, if you get an offer code sent to you. I am sure they are willing to share a code with you if you wanted to test drive their solution for the first time.Cons: If you use common sense then there are no cons that I am aware of.
Overall: Excellent experience so far. I have been recommending Heimdal to people for years now. Shame I wasn't signed up as an affiliate.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great Product - we push it out to all of our customers" Posted 2022-12-13
Pros: Has never failed us, touch wood!
Our testing showed Heimdal to be better than other more well known products.
3rd Party patching, DNS scanning this is much more than AV.Cons: There is no Connectwise integration so we can't automatically sync customer agreements.
The ROI report is vastly under priced - just stopping one piece of ransomware could save a customer thousands - the report shows more like £300.Overall: During Lockdown, we evaluated our entire Security Stack.
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We installed different AV products onto a Virtual Machine and tried to infect them with Ransomware. Heimdal blocked everything. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Good EDR Solution" Edited 2022-12-13
Pros: Very good product, one of the industries good solution, as i have seen in the market.. the one thing which is good is the architecture of the solution.
Cons: Nothing as such, so far its same as like other EDR tools too.
Overall: Satisfaction. The architecture of the overall solution is good and i have used the free trial and working fine.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Solid Security for the most part" Posted 2022-10-12
Pros: Easy to use and understand, pretty thorough in blocking threats and malware. The dashboard is easy to navigate and understand. Installation and updates are simple and straightforward.
Cons: Sometimes it's a little too aggressive, and blocks sites and activity that is legitimate and safe. The unblocking process is time consuming - having to email support each time, and should not be so complicated.
Overall: Other than the occasional issue with blocking legitimate sites, it's very good security and protection on all user levels.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Program analysis" Posted 2022-10-12
Pros: I like the speed that the program provides for internet browsing.
Improved security for the system.
Ease of use and configuration.Cons: Use of too many system resources and processes.
Inability to access some sites, even putting them in the exception in your configuration.Overall: Overall, my experience with the program is very good as it offers me adequate protection for internet browsing and system protection.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Heimdal (EDR) Complete Solution" Posted 2022-10-12
Pros: Easy and complete solution.
Solution monitoring provides comprehensive details and helps with bug fixes.Cons: It has been very helpful in detecting threats and user actions which represent a risk. and the application provides all the information necessary for corrections.
Overall: Very good product, and above all the support, both direct and from the dealers, which is very important to make the most of the features.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable Antivirus" Posted 2022-10-12
Pros: Easy, works well alone, never infected and if a possibility of infection of weak security is identified, i know it immediately....
Since the 20 last years i have us lot of antivirus very known, this one is the best and the more reliable i recommend it.Cons: No life time subscribe....
It is working so much alone sometime i wonder if he is still working or not ;)Overall: After 20 years of PC Universe Homme protection i have a last find a simple and reliable product.... I really recommend it.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great program!" Posted 2022-01-25
Pros: Overall, it's a very good anti-virus software. Very easy to use and understand. Try this product and you will never go back.
Cons: They could improve the monitoring and classification of the data features.
Overall: The features that I have found most valuable are its ability to detect and delete known malware
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Best product. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The users is happy." Edited 2021-10-29
Pros: Really good support, and it's working as promised. The impact on our PC's is minimum and the users don't even know, the program is installed. We have the whole package from Heimdal, and can't complain about anything.
Cons: A bit confusing when managing profiles and setup, but after getting to know the system, it's ok.
Overall: Can definitely recommend Heimdal, I feel the company is protected in the best possible way, and our users is happy about our security settings.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The only product I need for endpoint protection" Edited 2021-10-15
Pros: Very easy to configure and install the product.
Additional modules can be added on at a later date with the click of a button.
Works silently in the background, the end user is not aware of it's existence.
Fantastic support that get back to you within minutes.
Constantly updating and adapting the product to protect against the latest threats.Cons: The new ransomware module initially picked up several false positives but the latest release addressed this issue.
Overall: We have been using Heimdal for several years now, and have added on different modules as they became available. The support team are extremely helpful and respond within a short space of time. Heimdal is a product that I trust, it is constantly updating and adapting to the current threat levels.
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