Summer Mason
Works well most of the time but I have to usually just wait till I'm in the store and do the scan on the UPC because otherwise a lot of time I end up with the wrong product added and I don't get the discount so just a reminder to make sure that you're getting the right thing it does make it easier with that scanner thing because then you don't have to worry about whether you have it on there or not you scan it then it's on easy as pie. Just always be sure to check if it's right on your receipt.
3 people found this review helpful
Kimberly
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The last week or so since that last update the kroger app glitches really bad , freezes up , takes longer than normal to download coupons an than when u do get the coupon to clip when u check clipped coupons half the coupons I clip aren't there in clipped coupons.. edit to update : now the kroger app , keeps logging me out , constantly while trying to use the app , also keeps saying unable to clip coupons at this time ... it's super glitching now .. I have uninstalled and reinstalled the app
1 person found this review helpful
The Kroger Co.
November 21, 2024
Hi! We're sorry to hear this is happening. We suggest you delete the app and re-install it. If you continue to have the same issue, please call us at 1-800-576-4377 so we can troubleshoot your issue with our Digital Team. Have a great day!
Aimee Vaden
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Coupons barely work. When trying to clip, I get an error saying it's unavailable. When scanning a qr code in store, it says coupon not found or unavailable. Then I try to search for the coupon, and it comes up with nothing. I can look at the weekly ad and usually find the coupon there and clip it, but now, even in the weekly ad, it says, "coupons are not available right now." App takes forever to load. The app used to work great. I'm not sure what happened recently, but it's absolutely awful
12 people found this review helpful
The Kroger Co.
November 13, 2024
Hi! We're sorry to hear this is happening. We suggest you delete the app and re-install it. If you continue to have the same issue, please call us at 1-800-576-4377 so we can troubleshoot your issue with our Digital Team. Have a great day!