Purchasing an SRM HOW TO ORDER AN SRM
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Out-of-Stock Materials
Orders for out-of-stock SRMs/RMs are generally filled with the renewal reference materials when available. A notification list is used to contact customers when the reference material (or its renewal) is again available. Upon notification, customers are told the price of the material and are asked to contact the sales office if they still wish to purchase it. |
Prices quoted for SRMs/RMs are in U.S. dollars ($), and are published in the catalog supplement (price list). The prices shown therein are subject to change without notice and orders will be invoiced for the prices in effect at the time of shipment. Shipping and handling charges for regular and special (for SRMs in restricted categories) shipments are also applied to all orders. These charges will be added to the invoices. |
In accordance with U.S. Treasury regulations, late charges will be levied for each 30/45-day period, or portion thereof, that an invoice payment is overdue. |
Dangerous Goods (Hazardous Materials) Temperature Sensitive Materials |
Requests for rush shipments will be accommodated when possible. However, they will be made in compliance with existing regulations pertaining to the SRMs/RMs being shipped and when hazardous materials are involved, all regulations governing their transportation will take precedence. The following types of rush shipments are available: Same day shipping - Orders must be placed by 10:00AM Eastern Standard Time (EST). In addition to the normal shipping fees, a processing fee of $50.00 will be added to the customer's invoice. (Exception: Hazardous materials will not be shipped the same day.) |
All documents are printed in English. The documentation NIST furnishes (if required) are:
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Certificates and Material Safety Data Sheets (MSDS) Each SRM/RM shipment contains sufficient copies of Certificates and Material Safety Data Sheets (MSDS) (if applicable) for the number of units ordered. However, if these documents are misplaced, NIST will provide additional copies free of charge upon request. Customers may call, fax, or use the following e-mail addresses to send in their requests: Certificates: srminfo [at] nist.gov (srminfo[at]nist[dot]gov) Older, archived certificates are available at https://shop.nist.gov; click on Historical Archived Certificates.
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