Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our websites. By using this website you consent to the collection and use of your information in accordance with this privacy policy. The privacy policy is incorporated into and subject to the Terms of Use.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

JUXT collects the following data and demographic/ firmographic information:

Personal identification information, including (but not limited to): name, email address, phone number, company name, job title, country, industry, etc.
Free-text messages submitted via emails and/or our websites, based on your method of communication with us
IP addresses
Country of origin
Browser
If you apply for a job with JUXT, we collect the information in your resume and related materials submitted and collected in your application process

JUXT also collects statistical information and data.

To ensure the quality of our websites and monitor their usage, we may gather statistics with the assistance of third-party analytics providers. Such statistics may encompass: number visitors, including specific sections and pages, flow of traffic through the websites, time spent on our websites or its sections and pages, referral sources from other websites, frequently-used entry and exit points, visitor browser and operating system information, navigation methods within and away from our websites, and location data. In certain circumstances, such as a legal obligation, the analytics services may share this information with third parties or use a third party.

Statistical data collected and stored may include:

Your IP address
Your operating system and platform
Your browser type and version, including browser plug-in types and versions
Time zone
Location
Pages you visit within our websites, and your interactions with elements on those pages, such as button clicks, forms submitted, search queries you executed on our sites, etc.
Length of time you spend on our websites’ pages
Site from which you arrived to our websites (i.e. original referrer)
Search terms used in search engines that resulted in directing you to our websites, etc.

This information might be used to generate aggregated statistics about website traffic and visitors. If you would like to change your browser settings or learn what information you are sharing with third party sites, please check your web browser.

If you submit your email address in any one of our online forms, you will be saved in our systems as a “contact”. We will link your activity on our sites to that entity. If you register using your company email address, we may add publicly-available information about the company in that contact entity.

How do we collect your data?

You directly provide JUXT with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
Sign up for a webinar or a live event, subscribe to a newsletter, agree to receive marketing materials, or download content such as whitepapers, e-books and research
Use or view our website, via Matomo Analytics

How will we use your data?

Typically the personal information we gather will only be utilized for its intended purpose, as well as for compatible purposes, as mandated or permitted by law, to fulfil our contractual responsibilities, and as otherwise set out in this privacy policy. We may also utilize your personal information in the following ways, so that we can:

Ensure a user-friendly and smooth user experience in our websites
Provide information, content, products and/or services that you request from us
Communicate with you, including (but not limited to): sending messages about the availability of our sites and/or services, security, and/or other service-related issues. You can unsubscribe at any time, but please note that you cannot opt-out of service messages, including security and legal notices.
Inform about any issues concerning business and legal issues, such as contractual issues, IT and website administration, security, fraud, corporate governance, reporting, legal compliance, etc.
Engage in marketing and/or advertising activities, including lead generation, data matching and/or data enrichment, or end-user profiling
Communicate with you on social media
Enforce our rights and carry out obligations, where applicable
Monitor, evaluate, and optimize our websites, applications, services, and overall user experience, including customizing to suit individual needs and determining customer trends, interests, and demands
Provide customer support and customer service including various quality control activities
Carry out on-going development, quality assurance and testing, research and analysis, as those relate to our websites, products, and services, marketing mix, and recruiting efforts
Respond to any requests made by various government and/or law enforcement agencies, and as required by applicable law, court order, governmental regulations, and/or other legally mandated processes
Process job applications
Safeguard the rights, assets, security, and well-being of JUXT, JUXT employees,JUXT associates, our customers, our partners, our information systems, and the public, as deemed necessary or suitable
Examine or carry out a consolidation, divestiture, restructuring, re-organization, termination, or other transfer of some or all of our assets, either as a continuing business or as part of a bankruptcy, liquidation, or comparable proceeding, in which the personal information we possess is included in the transferred assets

JUXT will not share your data with partner companies.

How do we store your data?

JUXT stores your data on servers running Matomo Analytics and third party services, including Google Workspace and Salesforce. JUXT will delete your data if you submit a Right to Erasure Request. You do not need to live in the EU or have EU citizenship to make such a request.

Marketing

JUXT would like to send you information about products and services of ours that we think you might like. Even if at any point in time, you have agreed to receive marketing communications from us, you can opt out at a later date. You have the right at any time to stop JUXT from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at [email protected], or hit “unsubscribe” on our marketing emails. Emails could be sent on our behalf via third party companies, such as MailChimp, GoTo, Salesforce, and others.

What are your data protection rights?

JUXT would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data stored at JUXT. We may charge you a small fee for this service.
The right to rectification – You have the right to request that JUXT correct any information you believe is inaccurate. You also have the right to request JUXT to complete the information you believe is incomplete.
The right to erasure – You have the right to request that JUXT erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that JUXT restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to JUXT’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that JUXT transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at: +44 (0) 333 93 98 309

Or write to us:

Privacy Requests @ JUXT Ltd. Norfolk House, Studio 1, Ground Floor, Silbury Blvd, Milton Keynes MK9 2AH United Kingdom

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

JUXT uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website only uses:

*Functionality Cookies – JUXT uses these cookies so that we recognize you on our website and remember your previously selected preferences.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The JUXT website contains links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

JUXT keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 February 2023. A log of previous privacy policies will be kept under this heading if and when changes are made.

How to contact us

If you have any questions about JUXT’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: +44 (0) 333 93 98 309

Or write to us at: