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The following supplements the warranty statement that accompanies your Hisense product.
Warranty periods and warranty services are intended as a guide only and variations may occur. The warranty period commences upon the date of purchase by the original purchaser and continues for the following specified period of time after that date.
The warranty covers manufacturing defects only. Please note that this does not include consumables items such as batteries, and bulbs unless listed above under 'general information'. The liability of Hisense Canada is limited to the cost of repair and/or replacement of the product under warranty. The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment.
Warranty only covers defects in material or workmanship under normal use. This warranty excludes: Physical Damage, Installation, misuse, products without Serial Numbers, incompatibility with 3rd party hardware/software, commercial use of products, consumables, food loss, or incidental damages. The warranty is valid only in Canada and will be voided if attempts to repair the product by consumer and any services not authorized by the manufacturer.
Also, the warranty is invalidated in the following cases:
To obtain technical assistance to your product under warranty, please contact our customer care centre at 1-855-344-7367, please have your model number, serial number, and date of purchase ready when calling.
To book a service/repair for your product under warranty, visit https://www.hisense-canada.com/en/support/service-request/
Warranty Service 50-inch and under Carry-in service only, 55-inch and up In-home. All TVs have 1-year parts and labour warranty.
Warranty Service Send-in repair. All laser cinema have 2-years parts and labour warranty, all accessories have 90 days for parts.
Warranty Service Send-in repair. All laser cinema have 1-years parts and labour warranty, all accessories have 90 days for parts.
Warranty Service Exchange Only. All soundbars have 1-year parts and labour (90 days parts and labours for commercial use).
Warranty Service In-home. All refrigerators have 2-years parts and labour warranty, with 5-years parts warranty on compressors.
Warranty Service Exchange Only. All compact fridges have 1-year Exchange Only.
Warranty Service In-home. All upright freezers have 1-year parts and labour warranty, with 5-years parts warranty on compressors.
Warranty Service Exchange Only. All chest freezers have 1-year Exchange Only.
Warranty Service In-home. All ranges have 2-years parts and labour warranty.
Warranty Service In-home. All dishwasher have 2-years parts and labour warranty.
Warranty Service In-home. All wine & beverage coolers have 1-year parts and labour warranty.
Warranty Service In-home. All commercial fridges have 1-year parts and labour warranty and 3-years on compressor (part only).
Warranty Service Exchange Only. All Dehumidifiers have 2-years exchange Only.
Warranty Service Exchange Only. All portables air conditioner have 2-years exchange Only.
Warranty Service Exchange Only. All window air conditioner have 2-years exchange Only.