zammad/zammad

Preview

#5501

· byPARSE opened

on Feb 28, 2025

·

desktop view rewrite

Agent-Interface: After executing a bulk action in a ticket search result on page 2 or later, the displayed content jumps to page 1, although the pagination element remains on page 2.

bug

search

specification required

verified

Bug

#5496

· martini opened

on Feb 24, 2025

Recurring tasks

#5486

· YetAnotherGerrit opened

on Feb 10, 2025

Roles: Default at signup

bug

permission

specification required

verified

Bug

#5475

· cautopartes opened

on Jan 29, 2025

·

6.5

Posting a ticket via API to a group disallowed via Web channel causes internal error

enhancement

specification required

#5471

· shuuryou opened

on Jan 23, 2025

Shortcut "shift + c" not closing ticket when previously set to waiting state

#5451

· cottton opened

on Dec 23, 2024

The ticket zoom overview navigation arrows randomly disappear while switching between tickets

#5445

· Chinoman10 opened

on Dec 16, 2024

Mail bouncing detection is missing error codes 5.7.129 and 5.7.133

enhancement

notification

prioritised by payment

#5429

· rolfschmidt opened

on Nov 27, 2024

Enhance monitoring messages to visually support why they are not translated

#5419

· AnaelMobilia opened

on Nov 20, 2024

Enhance install script description for apache2 users about required modules

enhancement

install

Story

#5415

· byPARSE opened

on Nov 18, 2024

Enhance "Shift-C"-shortcut

enhancement

UX/UI

Story

#5395

· YetAnotherGerrit opened

on Nov 7, 2024

Enhance ticket split for missing use cases

enhancement

specification required

ticket

ticket: actions

ticket: create

#5368

· YetAnotherGerrit opened

on Oct 7, 2024

Reduce number of history entries for new checklist items

enhancement

ticket: checklist

#5365

· YetAnotherGerrit opened

on Oct 2, 2024

Unsupported formatting in WhatsApp messages

enhancement

ticket

#5354

· dvuckovic opened

on Sep 27, 2024

Apply current default notifications to all agents ignores unsaved changes

enhancement

notification

UX/UI

#5349

· YetAnotherGerrit opened

on Sep 23, 2024

Create parent/child-link on ticket follow-ups

enhancement

ticket

#5341

· YetAnotherGerrit opened

on Sep 11, 2024

Public header menu (KB) ignores theme change (light to dark)

bug

knowledge base

prioritised by payment

UX/UI

verified

Bug

#5263

· Suhopoljac opened

on Jul 12, 2024

Inconsistent agent notification behaviour between action and time event trigger

bug

prioritised by payment

verified

Bug

#5256

· YetAnotherGerrit opened

on Jul 9, 2024

Prevent an organization from being both primary and secondary

#5254

· vBenTec opened

on Jul 9, 2024

Overview attribute fields have differing tone color for selection (when marking tickets via bulk actions or on an individual basis)

bug

overviews

prioritised by payment

UX/UI

verified

#5253

· Suhopoljac opened

on Jul 8, 2024

Zammad package update fails when there’s also a Postgres update

question

#5247

· itkfm opened

on Jul 1, 2024

Incorrect log message for recursive trigger not executed; no information about not executed trigger on frontend UI

bug

frontend

history

prioritised by payment

trigger

verified

#5240

· t-shehab opened

on Jun 26, 2024

The use of child groups in overview bulk actions breaks the assignment, as only the parent group can be read

bug

bulk

overviews

prioritised by payment

verified

#5235

· Suhopoljac opened

on Jun 21, 2024

Wrong tooltip and deletable action in Postmaster-Filter

bug

postmaster filter

verified

#5230

· Dennis1993 opened

on Jun 19, 2024

GUI breaks down with a larger number of groups when tickets are assigned via bulk actions

bug

bulk

prioritised by payment

UX/UI

verified

#5229

· Suhopoljac opened

on Jun 19, 2024

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Confusing labelling in conditions-dropdown inside of triggers/scheduler/core workflows

Agent-Interface: After executing a bulk action in a ticket search result on page 2 or later, the displayed content jumps to page 1, although the pagination element remains on page 2.

Recurring tasks

Roles: Default at signup

Posting a ticket via API to a group disallowed via Web channel causes internal error

Shortcut "shift + c" not closing ticket when previously set to waiting state

The ticket zoom overview navigation arrows randomly disappear while switching between tickets

Mail bouncing detection is missing error codes 5.7.129 and 5.7.133

Enhance monitoring messages to visually support why they are not translated

Enhance install script description for apache2 users about required modules

Enhance "Shift-C"-shortcut

Enhance ticket split for missing use cases

Reduce number of history entries for new checklist items

Unsupported formatting in WhatsApp messages

Apply current default notifications to all agents ignores unsaved changes

Create parent/child-link on ticket follow-ups

Public header menu (KB) ignores theme change (light to dark)

Inconsistent agent notification behaviour between action and time event trigger

Prevent an organization from being both primary and secondary

Overview attribute fields have differing tone color for selection (when marking tickets via bulk actions or on an individual basis)

Zammad package update fails when there’s also a Postgres update

Incorrect log message for recursive trigger not executed; no information about not executed trigger on frontend UI

The use of child groups in overview bulk actions breaks the assignment, as only the parent group can be read

Wrong tooltip and deletable action in Postmaster-Filter

GUI breaks down with a larger number of groups when tickets are assigned via bulk actions

Issues

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