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call-center-analytics

Here are 19 public repositories matching this topic...

aws-samples / amazon-transcribe-live-call-analytics

Amazon Transcribe Live Call Analytics (LCA) Sample Solution

aws machine-learning ai call-center aws-transcribe call-center-analytics

Updated Nov 19, 2024
JavaScript

TimKong21 / PwC-Switzerland-Power-BI-in-Data-Analytics-Virtual-Case-Experience

Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.

customer-retention data-visualization business-intelligence data-analytics powerbi interactive-dashboards data-cleansing pwc call-center-analytics diversity-and-inclusion data-storytelling

Updated Mar 31, 2024

py-vcon / py-vcon

Official Repo for python-vcon and py-vcon-server Python packages

Updated Dec 2, 2024
Python

brunocampos01 / predict-which-customers-a-call-center-should-contact

Predict which customers should a call-center call for greater assertiveness in a sale

python challenge data-science machine-learning correlation analytics random-forest linear-regression data-engineering dataset polynomial-regression linear-regression-models pt-br random-forest-classifier call-center keyrus call-center-analytics

Updated Jan 11, 2022
Python

AjNavneet / TimeSeries-ARCH-GARCH-AWS-Deployment

ARCH and GARCH models along with MLOps pipeline using AWS platform to deploy model in a production environment.

time-series arch mlops call-center-analytics garch-model aws-deployment

Updated Dec 9, 2023
Jupyter Notebook

DataVisualizationExpert / Call-Center-Analytics-Dashboard-using-Power-BI

Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.

visualization python portfolio dashboard analytics power-bi project data-visualization data-analytics dax call-center call-center-analytics ms-excel-data-analytics power-bi-dashboard power-bi-desktop trends-visualization

Updated Mar 14, 2024

WilliamSmithEdward / CMSSupervisorAutomation

VB.Net code for interfacing with Avaya's CMS Supervisor call center management software.

cms automation avaya call-center-analytics cms-supervisor

Updated Sep 22, 2023
Visual Basic .NET

Andrewwango / aws-custom-calls

An AWS serverless AI services pipeline for analysing call center calls, with custom analytics built around AWS Transcribe and AWS Comprehend and insights published on AWS Quicksight.

aws lambda machine-learning natural-language-processing sentiment-analysis serverless transcribe comprehend call-center-analytics

Updated Dec 27, 2022
Python

Abi-newbie / PWC-POWER-BI-INTERNSHIP

This shows my complete Power BI dashboards with real world data provided by PWC Switzerland. This is a Forage virtual internship where I got to use, analyze and gain valuable insights using real world data

call-center-analytics customer-churn-analysis diversity-and-inclusion

Updated Aug 25, 2024

Ratafar22 / Call-Centre-Performance-Analysis

This analysis measures the performance of a call centre and assessed the satisfactions and sentiments of customers.

data-visualization data-analysis problem-solving customer-service powerbi-report call-center-analytics data-manupulation

Updated Apr 29, 2024

Megha-pd / Dashboard-and-Presentations

Power BI Dashboards and Power Point Presentations

sales churn-prediction call-center-analytics hr-analytics covid19 terrorism-analysis

Updated May 15, 2024

AjNavneet / Multiple-Linear-Regression-TimeSeries-Analysis-Call-Centre

Time series model using multiple linear regression on call-centre data.

time-series multiple-linear-regression call-center-analytics

Updated Dec 9, 2023
Jupyter Notebook

mohitsac / PwC-Switzerland-Power-BI-Virtual-Experience

Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.

customer-retention data-visualization business-intelligence data-analytics powerbi data-cleaning interactive-dashboards pwc call-center-analytics forage diversity-and-inclusion data-storytelling

Updated Aug 13, 2024

Sambhaji-Dhage / PwC-Switzerland-Power-BI-Virtual-Internship

PwC Switzerland Power BI in Data Analytics Virtual Case Experience helps build foundation in data analysis and visualization with Power Bi

customer-retention data-visualization business-intelligence data-analysis powerbi interactive-dashboards call-center-analytics diversity-and-inclusion data-storytelling

Updated Jul 8, 2024

AjNavneet / Gaussian-TimeSeries-MLOps-AWS-Deployment

Gaussian Time Series model and MLOps pipeline using the AWS to deploy the model in a production environment.

time-series gaussian-processes call-center-analytics mlops-environment aws-deployment

Updated Dec 9, 2023
Jupyter Notebook

shubhamkushwah2509 / pwc-internship

an internship where i use different data set and analyse call centre trend , churn analysis and diversity inclusion analysis

call-center-analytics churn-analysis diversity-inclusion-in-tech

Updated Oct 14, 2023

Satyam18g / Call-Center-Analysis-in-Excel

Excel-based analysis of call center performance metrics, focusing on operational efficiency and customer satisfaction.

data-visualization performance-metrics data-analysis excel-vba call-center-analytics customer-satisfaction-analysis

Updated Sep 26, 2024

bdavis19 / Call-Center-Analytics

Call center statistical analytics for staffing level.

machine-learning r logistic-regression rmd springboard-data-science call-center-analytics staffing-level

Updated Feb 5, 2019
HTML

adamyangyang / operations-analytics

This project involves helping a telecoms company better understand how its call center operations are performing on a daily basis.

sql excel data-visualization dashboards powerbi call-center-analytics

Updated Aug 23, 2022

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