Adds a session attribute to count missed utterances #732
Conversation
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Thank you for your submission @richhaase. Could you please elaborate where and how you are using this information ? Have you had a chance to explore OpenSearch Dashboards for chat usage information like |
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Hi @richhaase, following-up on my previous message. Currently, no_hits are displayed in OpenSearch Dashboards > QnABot |
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You can also just consider adding a lambda to the no_hits module that does the same thing plus more, in case you're trying to timeout and/or super-error-handle false on qnabot_gotanswer. But also consider how/why/when you would clear the count in case Kendra fallback is plugged to play as a feature on tie breaker, where every answer is not a hit -- to name one potential side effect to drill through. In any case I think your numerics have to be set as string values for sessionAttributes |
Issue #, if available:
Description of changes:
This PR adds a session attribute that counts the number of consecutive missed utterances. This information allows us to exhibit different behavior depending on how many times a user asks a question that the QnA Bot is unable to answer.
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