A shouting match is an argument or debate characterized by the loud volume or intensity of the participants.
Parliamentary procedures
editLarge assemblies may easily degenerate into shouting matches as the participants raise their voices just in order to be heard. To control this tendency towards chaos, rules of conduct such as Robert's Rules are often used.[1]
Productive confrontation
editSome assemblies may choose this form of discourse deliberately so that creative contributions are not stifled by formal rules. The Bourbaki working parties to establish a definitive new reference work for mathematics were conducted in this way, being described as “Two or three monologues shouted at top voice, seemingly independently of one another” by Armand Borel, who attributed the success of this process to the commitment and hard work of the members.[2] At the General Electric company, the successful chief executive, Jack Welch, forced his managers to justify their positions by intensive argument that often became shouting matches. The result was to make the management confront reality and motivate them to make their proposals work.[3]
In commerce
editShouting matches should be avoided in commercial interactions between customers and suppliers because they tend to poison relations between the parties and so reduce the possibility of a productive deal. Training and role-playing may be used to develop the emotional intelligence required to handle such situations effectively.[4]
In public situations such as a nightclub or bar, staff that get into shouting matches with patrons look badly unprofessional. If they instead ignore the insults, the intoxicated customers will get frustrated and leave.[5]
Online
editOnline communication in internet forums commonly takes the form of a shouting match, sometimes using all caps to denote shouting. This is due to the anonymity which reduces the possibility of sanction for intemperate speech. So, rather than a listening and rational exchange, the format fosters rage and aggression which results in extreme opinions and insults.[6]
As social ritual
editThe Yanomamo people of the Orinoco are known as The Fierce People. When two tribes meet for a feast, their chiefs start by engaging in a ritualised shouting match in which they ostensibly engage in fierce conflict but, by their rhythmic interaction, establish a satisfying bond.[7][8]
References
edit- ^ Robert, Henry M. (2011). Robert's Rules of Order Newly Revised, 11th ed., p. 391-394 "Decorum in Debate"
- ^ Armand Borel (1998), Twenty-Five Years with Nicolas Bourbaki, 1949–1973 (PDF), American Mathematical Society
- ^ RM Grant, General Electric: Life After Jack (PDF), Blackwell, pp. 341–2, archived from the original (PDF) on 2009-11-23
- ^ Mike Bagshaw (2000), "Emotional intelligence – training people to be affective so they can be effective", Industrial and Commercial Training, 32 (2), MCB UP Ltd: 61–65, doi:10.1108/00197850010320699, ISSN 0019-7858
- ^ Robert McManus, Sean O'Toole (1995), The Nightclub, Bar and Restaurant Security Handbook, pp. 108–109, ISBN 978-0-9647209-0-9
- ^ Claire Valier (2004), Crime and Punishment in Contemporary Culture, Routledge, pp. 104–5, ISBN 978-0-415-28175-1
- ^ Manfred Clynes, Jaak Panksepp (1988), Emotions and Psychopathology, Plenum Press, p. 255, ISBN 978-0-306-42916-3
- ^ George Leonard (2006), The Silent Pulse: A Search for the Perfect Rhythm That Exists in Each of Us, Gibbs Smith, p. 30, ISBN 978-1-4236-0122-7