About VRM VRM, or Vendor Relationship Management, is the reciprocal of CRM or Customer Relationship Management. It provides customers with tools for engaging with vendors in ways that work for both parties. (ãCRMã®éã®æ¦å¿µã顧客ããã³ãã¨é¢ä¿ããããã®ãã¼ã«ã§åæ¹ã«ã¨ã£ã¦ãã¾ãåã) CRM systems for the duration have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weig
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