Adoption. — Ethan Marcotte
Ethan highlights a classic case of the McNamara Fallacy—measuring adoption of design system components.
Invisible success – Eric Bailey
Snook’s Law in action:
Big, flashy things get noticed. Quiet, boring things don’t.
There isn’t much infrastructure in place to quantify the constant, silent, boring, predictable, round-the-clock passive successes of this aspect of design systems after the initial effort is complete.
A lack of bug reports, accessibility issues, design tweaks, etc. are all objectively great, but there are no easy datapoints you can measure here.
