Make Me Think | Jim Nielsen’s Weblog
The removal of all friction should’t be a goal. Making things easy and making things hard should be a design tool, employed to aid the end user towards their loftiest goals.
Revisiting Adaptive Design, a lost design movement (Interconnected)
This sounds like seamful design:
How to enable not users but adaptors? How can people move from using a product, to understanding how it hangs together and making their own changes? How do you design products with, metaphorically, screws not nails?
