Nicole Fenton | Words as Material

Content Design Basics by Giles Turnbull - YouTube

This is a great series of short videos all about content design. The one on writing for humans is particularly good.

Guide to Internal Communication, the Basecamp Way

Writing solidifies, chat dissolves. Substantial decisions start and end with an exchange of complete thoughts, not one-line-at-a-time jousts. If it’s important, critical, or fundamental, write it up, don’t chat it down.

This one feels like it should be Somebody’s Law:

If your words can be perceived in different ways, they’ll be understood in the way which does the most harm.

John Spencer: “There’s no bullshit like design bullshit” - Design Week

If we use jargon, we reveal our insecurity. If we use pretentious language, we expose our arrogance. But if we use language that anyone can understand, people are much more likely to value what we do.

Speaking Most Clearly When Not Speaking At All - Zeldman on Web & Interaction Design

I’ve always loved Jeffrey’s writing.

Get it shipped — building better relationships with Devs

This advice works both ways:

1. Collaboration
2. Communication
3. Respect