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Zendesk 2025 CX Trends Report: Human-Centric AI Drives Loyalty
AI-powered personalization, loyalty and human-like interactions redefine success for CX leaders
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Zendesk Announces 2024 Partner of the Year Award Winners
Zendesk has announced the winners of the 2024 Partner of the Year Awards. These awards recognize…
Speakers announced for the top CX event of 2025, Zendesk Relate
In anticipation of Zendesk Relate, the company’s annual customer conference, the initial mainstage speakers have been…
Zendesk Names Shashi Upadhyay as President to Lead Product, Engineering, and AI
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further…
Consumers embrace AI-driven gift giving this holiday season, Zendesk study reveals
Zendesk’s 2024 Global Holiday study* highlights the increasing influence of AI in enhancing the global shopping…
Zendesk includes sustainability clauses in supplier contracts for greater environmental accountability
Zendesk is committed to contributing to a net zero future, believing that strong partnership between customers…
Zendesk Announces Third Annual Tech for Good Impact Award Winners
The Zendesk Foundation has announced the winners of its third annual Tech for Good Impact Awards,…
Zendesk Launches Flexible Pricing for Customized AI Journeys
Today, Zendesk introduced their market-leading AI Dynamic Pricing Plan, a flexible pricing and usage model designed…
Zendesk unveils enhanced voice with AI embedded throughout the entire call journey
At its AI Summit, Zendesk announced a new fully-featured voice solution that can deliver unified and…
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4 oktober 2023
Zendesk breidt leiderschap op gebied van CX uit met krachtige generatieve AI-oplossingen