Give Quick Replies, Provide Easy Support using Vtiger Chatflows

Assist customers with automated, guided conversations quickly and streamline workflows. Ensure customers can easily get what they need by letting your chatbot create a case, schedule a demo, or chat with a sales rep, minimizing the manual work of support agents.

Get started with Vtiger

What is Chatflows in Vtiger CRM?

Chatflows are a pre-designed series of messages, questions, and responses that help visitors find answers to their queries or problems using a chatbot. With Vtiger's Chatflows, your admins can design a conversation flow without any coding knowledge and automate interactions.

Automate query resolution

Enable immediate assistance for visitors by answering frequently asked questions and eliminate the need for a live support agent. Display pre-defined messages or questions in the chat windows of your website and allow visitors to find solutions to their queries on their own effortlessly.

Route conversation to available agents

The bot can seamlessly transfer the conversation to the available agent if a visitor needs further assistance. This way, you can ensure they get timely and personalized responses and improve customer satisfaction.

Create customizable flows

Design multiple flows with questions, responses, and actions tailored for different scenarios. You can include Case Bot Flow, Meeting Bot Flow, Knowledge Base Bot Flow, etc., allowing the flexibility to add predefined responses and customer input options.

Activate a wide range of actions

Chatflows can perform various actions like capturing visitors' primary information to CRM records, transferring conversations to chatbots or specific groups, and more. These actions can save your time, allowing you to focus on high-priority tasks.

Case studies

Why our customers love us

Sales Productivity

Breezway consolidates and automates its business processes with Vtiger, resulting in YoY sales growth.

Read more

Automate

Pactia uses Vtiger Workflows to automate its sales process to save time and focus on the more important tasks.

Read more

Customer Base Growth

GB Advisors customizes its CRM experience using Vtiger to scale up its customer base exponentially.

Read more

Engage with your visitors like never before. Try Vtiger Chatflows Today!

Get started with Vtiger CRM

Start Free Trial Request Demo
No credit card required. Cancel anytime.