Virgin Hotels
Virgin Hotels is waking up the world with smarter alternatives for travellers. For too long, hotels have provided services and facilities that are tired and lack excitement. Customers are being nickel-and-dimed, and the most basic comforts are being ignored. Virgin Hotels is leading the charge into a new era of hospitality, where your comfort comes first, and the experience is anything but ordinary.
With eight properties across the US and UK, each hotel intermixes a passion for food and beverage, music and culture, fusing with the local landscape to provide a vibrant and inclusive environment for travellers and locals alike. Virgin Hotels Chicago, voted one of the Best Hotels in Chicago in Condé Nast Traveler’s Readers’ Choice Awards for the last seven consecutive years, was the first hotel to open, followed by Dallas, Nashville, Las Vegas, New Orleans, and Edinburgh. Virgin Hotels New York City opened in 2023 and earned the title of Best Hotel in New York in Travel + Leisure’s World’s Best Awards 2024. Virgin Hotels London-Shoreditch opened its doors in August 2024, with properties in Miami and Denver set to debut in 2026.
All hotels can be reserved on virginhotels.com.
Brand Differentiators
No Nickel & Diming Policy: All Virgin Hotels visitors can access Unrestricted bandwidth WiFi at no cost, hassle free late checkout, and no cancellation fees. Hotel guests can also take advantage of the mini-bar street pricing and can sip on complimentary cocktails and wines during nightly happy hour (time may vary at each hotel) aptly dubbed the Spirit Hour when becoming a member of The Know at Commons Club.
One-of-a-kind beds: All chambers have the brands custom designed and patented bed that features an ergonomic designed headboard and erectable footboard.
Unique Chamber Design: All chambers consist of two rooms: the first “The Dressing Roomâ€, which combines the hallway, and a luxurious dressing area which includes a full vanity, make-up desk and well-lit mirror, an extra-large shower with a bench, and his and hers closets; the second “The Loungeâ€, which consists of our patented designed bed, ideal for working, recharging, wellness and playing. A red SMEG® mini-fridge stocked with street-priced comforts, LG Smart TV, Bluetooth audio tower, yoga mat, a custom designed table with task chair and ample outlets for smartphone, laptops or other electronic devices. All chambers feature custom lighting on sensors which automatically illuminate when guests move.
Virgin Hotels App – Lucy: Order room service, control room temperature, make dinner reservations, request your vehicle from valet, even live chat with your concierge and other guests via the mobile app. Also when you become of member of The Know Lucy allows you to choose your chamber, remotely check in and use your smart phone as the mobile key to open your chamber.
Commons Club
Commons Club is Virgin Hotels’ flagship food & beverage concept. This dynamic space is in most Virgin Hotels, and serves as a cocktail retreat, restaurant, workstation and more. A new take on the modern social club. The space transitions seamlessly from morning to night, where productivity and ever-present connectivity blend with inventive libations. Designed to support diverse traveler’s needs while providing an active scene for locals, Commons Club is the perfect venue to dine, sip, work and play. The Kitchen, located within each of the Commons Club features local culinary talent preparing daily fare for breakfast, lunch and dinner in a lively atmosphere. The Bar, a beautifully designed centerpiece offering creative drinks. The Shag Room an intimate space also located within the Commons Club welcomes all visitors to be social and sip on crafted cocktails.
The Know
Membership without dues. That’s the feeling you get when you join The Know. That means Room Upgrades, the best Rate Discounts and special Dining Offers in The Commons Club when you book directly with Virgin Hotels. You’ll also have exclusive access to The Spirit Hour, when cocktails are on us at Commons Club. The more you let us Know, the more we can pander to your every desire and Personalize Your Stay. Join now.
Earn Virgin Points in your sleep
Virgin Red members can link their account to The Know and earn 5 points per $1 on US hotels and 7 points per £1 at UK hotels, regardless of their chosen payment currency. Virgin Points can also be spent on stays at select Virgin Hotels properties.
Find out more at Virgin Hotels.
