Moving can be a stressful and expensive experience, and unexpected costs from moving companies can make it more so. Hidden fees such as expedited delivery fees or toll costs can quickly add up and inflate your budget, turning what seemed like a good deal into a headache. Read our guide to learn how to learn how to spot hidden costs, and how to avoid them.

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Researching and Selecting Reputable Movers

You must take your time to research potential movers to find one that’s honest and reputable. Movers that have positive reviews are least likely to hit you with hidden fees.

Vet Moving Companies

Start your search by gathering recommendations from friends, family members, and trusted sources. Check the Better Business Bureau’s website for well-rated movers in your area, and make sure that any company you’re considering is licensed and insured. If you’re moving between states, make sure the companies you’re considering are registered with the Federal Motor Carrier Safety Administration, which you can confirm on the United States Department of Transportation website.

Remember that the cheapest option isn’t always the best option. Look for companies that have solid track records and satisfied customers. Consider how long companies have been in business, too, as established movers are more likely to offer consistent practices and transparent pricing.

Read Customer Reviews and Ratings

Customer reviews can give you valuable insights into how reliable a moving company is, and how reliable their pricing practices are. Look for reviews on the BBB page and other reputable review sites such as Trustpilot. Pay attention to comments about hidden fees, unexpected charges, or discrepancies between estimates and final bills. Both positive and negative reviews can offer helpful information about the quality of a company’s service and how transparent the company is about pricing.

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Understanding Different Types of Moving Estimates

Moving companies offer various types of estimates. Make sure you understand each to avoid unexpected fees.

Binding Estimates

A binding estimate is a fixed-price agreement that’s based on the estimated weight of your belongings and the services you request. You won’t pay more than the amount the company quotes as part of a binding estimate, even if the actual weight is higher. Binding estimates frequently require in-home inspections, though, and may only be valid for a limited time. Remember that you might end up paying the full amount even if your items weigh less than the estimate.

Non-Binding Estimates

Non-binding estimates are approximations of your final cost that are based on the mover’s estimate of the weight of your belongings and the services you need. These estimates are not guaranteed, and your final cost may be higher or lower than the estimate depending on the the weight of your move and the services the company provides. Non-binding estimates are more flexible than other types, but they carry the risk of significant price increases.

Not-To-Exceed Estimates

Not-to-exceed estimates are also known as “binding not-to-exceed” estimates, and offer a maximum price you might pay for your move. If the actual weight of your items is less than the estimate, you’ll pay less. This type of estimate offers protection against overcharges and can lead to potential savings for light loads.

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Common Hidden Fees To Watch Out For

Look out for potential hidden feeds to budget more successfully. Here are some common additional charges to keep in mind:

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Tips for Getting Accurate Moving Quotes

Getting accurate moving quotes can help you to budget more successfully and avoid hidden fees. Consider the strategies below to help you get precise estimates.

Provide Detailed Inventory

Create a comprehensive inventory of all items you plan to move. This list should include furniture, appliances, boxes, and any special items. The more detailed your inventory is, the more accurate your estimate will be. Look up the makes and models of large objects and appliances online to find approximate weights.

Disclose Special Items and Circumstances

Inform your moving company about any items that require special handling, such as pianos, antiques, or valuable artwork. You should also mention any potential obstructions or challenges along the moving path in your home, such as narrow doorways, tight corners, or parking restrictions. These factors can affect the cost of your move.

Ask About Additional Services

Ask the moving company to confirm which services it will include in its estimate and which services might lead to extra charges. Common additional services include packing, unpacking, furniture disassembly and reassembly, and storage.

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Strategies To Reduce Moving Costs

Consider the strategies below as you plan your move, which can help you keep costs down and minimize the risk of hidden fees:

DIY Packing and Unpacking

You can save money and maintain greater control over your belongings by packing and unpacking yourself. Start packing in advance of your move to avoid rushing and potentially damaging your items.

Decluttering Before the Move

Go through your belongings before your move and decide what to keep, sell, donate, or discard. This will decrease your moving costs and help you to start fresh in your new home.

Flexible Moving Dates

Moving companies frequently charge higher rates during peak times, such as weekends, holidays, and the summer months. Try to book your move during off-peak periods. Moving mid-week, mid-month, or during the fall or winter can mean lower rates.

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Understanding Your Moving Contract

Carefully review your moving contract and make sure you understand it to avoid hidden charges.

Key Elements To Look For

Pay close attention to the following elements as you review your contract:

• Breakdown of all charges and fees
• Cancellation and rescheduling policies
• Detailed inventory list
• Insurance coverage and liability limits
• Payment terms and methods
• Pickup and delivery dates

Make sure all verbal agreements are in writing, and ask for clarification about any terms or conditions you don’t understand.

Red Flags in Moving Contracts

Be wary of contracts that contain vague language, blank spaces, or scant details about services and charges. Reputable moving companies should provide clear, comprehensive contracts that outline all aspects of your move. If a company won’t give you a written contract, or pressures you to sign without reading the terms carefully, look for another mover.

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How To Handle Disputes and Overcharges

Disputes over charges may happen even if you plan meticulously. Try to handle these with some of the strategies below.

Documenting Discrepancies

Document discrepancies between your estimate and final bill immediately. Take photos or videos of your belongings before and after the move, and keep records of all receipts and communications you’ve exchanged with the moving company. This evidence will help if you need to file a complaint or dispute charges.

Filing Complaints with Regulatory Bodies

If you can’t resolve a dispute directly with the moving company, file a complaint with relevant regulatory bodies. Contact the FMCSA for interstate moves, or contact your state’s consumer protection agency or attorney general’s office for local moves. These organizations can help you to resolve your dispute.

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FAQ About Hidden Fees From Moving Companies

How do I keep my moving costs down?

Keep your moving costs down with some of the following tips:

• Ask around for free or donated packing supplies.
• Declutter before you move. Reduce the number of belongings that need transportation.
• Hire professional movers only during off-peak times.
• Move as many things yourself as you can.
• Take a careful inventory of your belongings to get the most accurate estimate.
• Use clothes, towels, and blankets to wrap fragile items instead of bubble wrap.

How do I dispute a charge from a moving company?

If you think a moving company has charged you an unauthorized fee on your moving invoice, talk to a manager at the moving company, dispute the charge with your credit card company, request out-of-court arbitration through the American Moving and Storage Association, or contact an attorney to file a lawsuit.

Where are some of the hidden fees of moving?

Some of the hidden fees of moving include travel fees for laborers, expedited delivery fees, fees for extra delivery stops, fuel fees and tolls, heavy or bulky item fees, long-carry fees, and stair or elevator fees.

How much does it cost to move?

The actual cost of your move depends on the distance you’re moving and the size of your home.

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