If you have any questions or concerns, please call us on 0800 018 5177 (free from a landline) or 020 7022 6620 (charged at your network providers standard rate). Call us Monday – Fri 8am to 7pm or at the weekends 8am to 4pm.
Alternatively, email us at [email protected]
You can cancel your subscription by calling Customer Services on 0800 068 4965. Call us Monday – Friday 8am to 7pm or at the weekends 8am to 4pm. If you wish to cancel your subscription after your minimum term, you must call us at least 2 days before your next billing date. For print subscriptions, please contact us at least 15 days before your next billing date.
If you cancel within 14 days of the start of your subscription, we will refund any payments received from you using the same method of payment that you used to purchase your subscription. You will not be entitled to a refund of your initial payment if you cancel after the first 14 days of the start of your subscription.
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If you need help with your account, please call Customer Service on 0207 022 6620 or 0800 068 4965 to speak with one of our advisers.