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Below, you can find your licensing manager by country and market type, a form for general inquiries, and general customer service information for access issues.

For general questions & access issues

Springer Nature customer service

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Americas

+1 800 777 4643

[email protected] 



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Rest of World

+49 (6)22 1345 4301 (For Nature titles)

+49 6221 345 0 (for Springer titles)

[email protected]

Customer support portal contact information

For additional contact details to other relevant teams visit our customer support portal

Springer Nature online service

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Americas

+1 800 777 4643

Email Online Service

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Asia Pacific

+86 10 8341 5022 (for Greater China, Mongolia, Oceania, South Korea & Southeast Asia)

+81 3 4533 8090 (for Japan)

Email Online Service

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Rest of World

+44 (0)20 7014 4113

Email Online Service