SmartSheet Testing - Learning Lesson
SmartSheet Testing - Learning Lesson
SmartSheet Testing - Learning Lesson
December 1, 2023
Agenda for Today
1. Terminology
2. My Testing Portal and Reviewing Test Cases
3. Recording an Incident
4. Incident Management
5. Testing Progress Dashboard
6. Questions
2: Confidential
New Terminology
• Test Case
• Previously referred to as a Test Script.
• Test Scenario
• A group of Test Cases that guide a user through a start to end business process. This will be
comprised of cases from multiple functional areas.
• Incident
• Rather than marking a case as “Fail” we will be logging incidents to more accurately
reflect the status of our Test Cases. Incident Types are split into two categories:
I. Failure
a. Data
b. Error
c. Security
d. Warning
II. Other
I. Change Management
II. Decision Requirement
III. Follow Up
IV. New Requirement
V. Question
VI. Test Case Issue
3: Confidential
My Testing Portal
My Testing Portal
4: Confidential
Test Cases Assigned to Me
5: Confidential
Test Scenario
6: Confidential
Open Attachment
7: Confidential
Review Test Case and Test
8: Confidential
Changing Test Case Status
9: Confidential
Changing Test Case Status
10: Confidential
Recording an Incident
11: Confidential
Recording an Incident
12: Confidential
Recording an Incident
Received a Warning
13: Confidential
Recording an Incident
14: Confidential
Recording an Incident
15: Confidential
Recording an Incident
16: Confidential
Recording an Incident
17: Confidential
Recording an Incident
18: Confidential
Navigate to Initial Triage to Assign the Incident
19: Confidential
Assign the Incident
20: Confidential
Assign the Incident
21: Confidential
Assign the Incident
22: Confidential
Assign the Incident
23: Confidential
Assigning an Incident: Select Open Incidents Assigned Me
24: Confidential
Assigning an Incident
25: Confidential
Assigning an Incident
26: Confidential
Assigning an Incident
27: Confidential
Assigning an Incident
28: Confidential
Navigate to Update Test Case
29: Confidential
Update the Test Case with New Resolution
30: Confidential
Update the Test Case with New Resolution
31: Confidential
Update the Test Case with New Resolution
32: Confidential
The Test Case is Updated with New Resolution
33: Confidential
The Test Case is Updated with New Resolution
34: Confidential
Changing Test Case Status
35: Confidential
Testing Dashboard
Test Case Progress will be updated daily and tracked on the CRP 2 Testing Progress Dashboard.
36: Confidential
Testing Dashboard
37: Confidential
Any Questions?