LESSON 3
COMMUNICATION
BREAKDOWN
DETERMINE IF THE FOLLOWING RESEMBLES
LINEAR MODEL OR TRANSACTIONAL
MODEL
1. SHANNON WEAVER MODEL OF 5. A ONE-WAY COMMUNICATION
COMMUNICATION PROCESS.
2. A TWO-WAY COMMUNICATION 6. HAVING A JOB INTERVIEW
PROCESS WHERE FEEDBACK IS 7. RECITING A POEM IN FRONT OF
GIVEN AFTER A MESSAGE IS SENT. THE CLASS
3. SHOWS THE COLLABORATIVE 8. PRESIDING AN IMPORTANT
EXCHANGE OF MESSAGE FROM 2 MEETING
OR MORE COMMUNICATORS
9. FOCUSING ON THE MESSAGE SENT.
4. BARRIERS AFFECT THE SMOOTH
10. READING A BOOK
FLOW OF COMMUNICATION
COMMUNICATION IS A PROCESS OF EXCHANGING
THOUGHTS, IDEAS, AND OPINIONS IN ORDER TO
CONNECT WITH OTHER PEOPLE. IT’S GOAL IS TO
ACHIEVE A CLEAR AND EFFECTIVE UNDERSTANDING
RESULTING TO GOOD RELATIONSHIPS IN THE
COMMUNITY. HOWEVER, THERE ARE TIMES WHEN
THIS GOAL IS NOT REACHED DUE TO CERTAIN
FACTORS. WHEN THIS HAPPENS, THERE IS
COMMUNICATION BREAKDOWN.
DIRECTIONS: IDENTIFY THE REASONS
FOR THE COMMUNICATION
BREAKDOWN IN EACH PICTURE. WRITE
YOUR ANSWER IN A SEPARATE SHEET
OF PAPER SIMILAR TO THE BOX BELOW.
BARRIERS TO COMMUNICATION
• RECOGNIZING THE BARRIERS OR OBSTACLES TO
EFFECTIVE COMMUNICATION IS IMPORTANT IN
ORDER TO AVOID COMMUNICATION BREAKDOWN.
HERE ARE SOME OF THE BARRIERS THAT MAY
CAUSE COMMUNICATION FAILURE.
• PHYSICAL BARRIERS ARE THE NATURAL OR
ENVIRONMENTAL CONDITION THAT ACT AS A
BARRIER IN COMMUNICATION IN SENDING THE
MESSAGE FROM SENDER TO RECEIVER.
EXAMPLES:
1. PEOPLE TALKING TOO LOUD.
2. NOISE FROM A CONSTRUCTION SITE
3. LOUD SOUND OF A KARAOKE
4. BLARING OF JEEPNEY HORNS
BARRIERS TO COMMUNICATION
PSYCHOLOGICAL BARRIERS ARE CALLED AS
MENTAL BARRIERS. THESE REFER TO SOCIAL AND
PERSONAL ISSUES OF A SPEAKER TOWARDS
COMMUNICATING WITH OTHERS.
EXAMPLES:
1. TRAUMA
2. SHYNESS, LACK OF CONFIDENCE
3. DEPRESSION
4. FEAR, STAGE FRIGHT
BARRIERS TO COMMUNICATION
LINK
CULTURAL BARRIERS PERTAIN TO COMMUNICATION
PROBLEMS ENCOUNTERED BY PEOPLE REGARDING
THEIR INTRINSIC VALUES, BELIEFS, AND TRADITIONS IN
CONFLICT WITH OTHERS. PEOPLE’S CULTURE AFFECT
THE WAY THEY COMMUNICATE AND RELATE TO OTHERS
EXAMPLES:
1. DIFFERENT BELIEFS
2. TRADITIONS, AND CUSTOMS
3. MANNERS OF DRESSING
4. SPEAKING
BARRIERS TO COMMUNICATION
LINGUISTIC BARRIERS PERTAIN CONFLICTS WITH REGARD TO
LANGUAGE AND WORD MEANINGS. BECAUSE WORDS CARRY
DENOTATIVE AND CONNOTATIVE MEANINGS, THEY CAN SOMETIMES
CAUSE CONFUSION AND MISUNDERSTANDING. MEANING OF WORDS
AND SYMBOLS ALSO VARY DEPENDING ON CULTURE.
EXAMPLES:
1. DIFFERENCE IN LANGUAGE
2. ACCENT AND DIALECT
3. USE OF JARGON AND SLANG
4. SPEECH DEFECTS OR LANGUAGE IMPAIRMENTS
BARRIERS TO COMMUNICATION
•VERDERBER (1991) GIVES A
SIMILAR IDEA OF BARRIER
WHEN HE CLASSIFIES NOISE
INTO THREE KINDS:
EXTERNAL, INTERNAL AND
SEMANTIC NOISE.
External Noises are the “sight, sound and other
stimuli that draw people’s attention away from
intended meaning.”
Examples:
1. noise from vehicles
2. singing at the neighborhood
3. visual aids in front of the classroom
4. the dog barking
5. the sound of airplane
KINDS OF NOISE
Internal noises are the “thoughts and
feelings that interfere with
meaning.”
Examples:
1. confrontation with a friend
2. fear of speaking in front of the class.
3. racial prejudice
KINDS OF NOISE
Semantic noises are the “alternate meanings aroused
by a speaker’s symbols.” This idea means that a word
may have another meaning in the minds of the
students. This is affected by the language in which
they grew and the culture in which they are exposed.
Examples:
1. incorrect grammar
2. using excessive technical jargon
3. using idiomatic expressions
KINDS OF NOISE
• ACTIVITY 1
• DIRECTIONS: IDENTIFY THE KIND OF
COMMUNICATION BARRIER EXEMPLIFIED BY
EACH DESCRIPTION. TELL WHETHER IT IS
PHYSICAL, PSYCHOLOGICAL, CULTURAL, OR
LINGUISTIC BARRIER. WRITE YOUR ANSWER
ON A SEPARATE SHEET OF PAPER.
IDENTIFY THE KIND OF COMMUNICATION BARRIER
1. LACK OF CONFIDENCE
2. CONNOTATIVE AND DENOTATIVE MEANING
3. LOUD PARTY
Choices
4. DIFFERENT VALUES • Physical
5. POOR LIGHTING • Psychological
6. LACK OF INTEREST AND ATTENTION • Cultural
• Linguistic
7. DIFFERENT VIEWS AND OPINIONS
8. USING IDIOMATIC EXPRESSIONS
9. INFORMATION OVERLOAD
10. FEEL FRUSTRATED
Directions: explain why there is communication breakdown on the given
situations. Again, write your answer on a separate sheet.
1. Jay and Michelle started talking about their plans on Christmas vacation
when their classmate, Mark, interrupted them.
2. Rosario is from Quezon Province, she went to Cebu City to work.
However, she had diffuculty talking with her workmates because she can’t
understand what they are saying
3. You spent the night thinking and analyzing why a student from another
class talked to you on your way home.
4. Levi encounters a participant who is very eager to share with others her
views and opinions. She does this without asking permission.
5. In some Asian countries, direct eye contact is considered disrespectful and
rude. In others, it is a must.
Directions: explain why there is communication breakdown on the given
situations. Again, write your answer on a separate sheet.
1. Jay and Michelle started
talking about their plans on
Christmas vacation when their
classmate, Mark, interrupted
them.
Directions: explain why there is communication breakdown on the given
situations. Again, write your answer on a separate sheet.
2. Rosario is from Quezon Province,
she went to Cebu City to work.
However, she had diffuculty talking
with her workmates because she can’t
understand what they are saying
Directions: explain why there is communication breakdown on the given
situations. Again, write your answer on a separate sheet.
3. You spent the night thinking
and analyzing why a student
from another class talked to
you on your way home.
Directions: explain why there is communication breakdown on the given
situations. Again, write your answer on a separate sheet.
4. Levi encounters a participant
who is very eager to share with
others her views and opinions. She
does this without asking
permission.
Directions: explain why there is communication breakdown on the given
situations. Again, write your answer on a separate sheet.
5. In some Asian countries,
direct eye contact is considered
disrespectful and rude. In
others, it is a must.
INTERVIEW SOME PEOPLE AND ASK THEM ABOUT A PAST
COMMUNICATION BREAKDOWN THEY
HAVE EXPERIENCED AND WHAT WAS ITS CAUSE.
1.1. COMPLETE THE TABLE BY ANSWERING THE
FOLLOWING QUESTIONS:
A. WHO WERE THE PERSONS INVOLVED?
B. WHAT WAS THE SITUATION?
C. WHEN DID THE COMMUNICATION BREAKDOWN HAPPEN?
D. WHAT WERE THE BARRIERS TO COMMUNICATION?
E. WHAT HAPPENED DUE TO THE COMMUNICATION
BREAKDOWN?
What was the cause of communication breakdown?
Reysa’s lack of attention caused the communication
breakdown.
Assignment: Do the following on your own. Interview
someone from home, school and community.
DIRECTIONS: EXPLAIN YOUR UNDERSTANDING
ON THE GIVEN QUESTIONS. WRITE YOUR
ANSWER ON A SEPARATE SHEET OF PAPER.
1. WHAT IS COMMUNICATION BREAKDOWN?
2. WHAT ARE THE BARRIERS TO
COMMUNICATION?
3. WHY DOES BREAKDOWN OF COMMUNICATION
OCCUR?
QUIZ
•CHOOSE THE LETTER OF THE
BEST ANSWER. WRITE THE
CHOSEN LETTER ON A
SEPARATE SHEET OF PAPER.
1. WHAT INFLUENCE THE
INTERPRETATION OF CONVERSATION TO
EFFECTIVE COMMUNICATION?
A. ENVIRONMENT
B. LANGUAGE
C. NOISE
D. TECHNOLOGICAL GADGETS
2. WHEN IS THE COMMUNICATION PROCESS
COMPLETE?
A. WHEN THE MESSAGE ENTERS THE CHANNEL OF
COMMUNICATION
B. WHEN THE RECEIVER UNDERSTANDS THE MESSAGE AND
FEEDBACK
C. WHEN THE SENDER TRANSMITS MESSAGE TO THE
RECEIVER
D. WHEN THE SENDER TRANSMITS THE MESSAGE
SUCCESSFULLY
3. WHICH OF THE FOLLOWING MUST BE
AVOIDED IN COMMUNICATION
BREAKDOWN?
A. AMBIGUITY
B. FOCUSED ATTENTION
C. PERSONAL INTERPRETATION
D. BOTH A AND C
4. WHICH BARRIER INCLUDES THE
MENTAL CONDITIONS OF THE LISTENER?
A. CULTURAL BARRIER
B. LINGUISTIC BARRIER
C. PHYSICAL BARRIER
D. PSYCHOLOGICAL BARRIER
5. WHICH BARRIER INCLUDES THE HEARING
OR SIGHT PROBLEM OF THE LISTENER?
A. CULTURAL BARRIER
B. LINGUISTIC BARRIER
C. PHYSICAL BARRIER
D. BOTH A AND C
6. IN WHICH BARRIER CAN SEMANTIC
NOISE BE CLASSIFIED?
A. CULTURAL BARRIER
B. LINGUISTIC BARRIER
C. PHYSICAL BARRIER
D. BOTH A AND C
7. WHICH OF THE FOLLOWING MUST THE LISTENER
DO TO AVOID MENTAL NOISE?
A. BE READY FOR THE COMMUNICATION ACTIVITY.
B. BE ATTENTIVE AND RESPOND TO THE SPEAKER.
C. JUST REMAIN QUIET AND DAYDREAM
D. MUST NOT THINK OF ANY PROBLEM DURING
CLASS HOURS
8. IN WHICH BARRIER DOES GENDER BE
CLASSIFIED IN COMMUNICATION?
A. CULTURAL BARRIER
B. LINGUISTIC BARRIER
C. PHYSICAL BARRIER
D. BOTH B AND C
9. WHICH IS THE BEST OPTION IN ORDER TO AVOID
MISINTERPRETATION THAT CAUSES
COMMUNICATION BARRIER?
A. BE FAMILIAR WITH THE TOPIC OF THE SPEAKER.
B. DISCONNECT WITH YOUR EMOTIONAL BAGGAGE.
C. DO NOT BE CONSCIOUS OF GENDER OR STATUS.
D. INQUIRE THE MEANING.
10. WHAT IS THE BARRIER TO WHICH YOU
CLASSIFY DIFFERENCE IN LANGUAGE?
A. CULTURAL BARRIER
B. LINGUISTIC BARRIER
C. PHYSICAL BARRIER
D. PSYCHOLOGICAL BARRIER
TRUE OR FALSE
11. INABILITY TO UNDERSTAND A MESSAGE CAUSES FAILURE IN
COMMUNICATION.
12. THE ACTUAL MESSAGE MAY BE LOST IN TRANSMISSION IN A
COMMUNICATION BREAKDOWN.
13. EMOTIONAL PROBLEMS CAN SOMETIMES COLOR ONE’S
UNDERSTANDING OF A MESSAGE.
14. CULTURE MAY AFFECT THE INTERPRETATION OF MEANING
IN COMMUNICATION.
15. PICTURES, GADGETS, AND OTHER PARAPHERNALIA IN
FRONT OF THE STAGE ENGAGE THE AUDIENCE IN LISTENING
TO THE SPEAKER.
PERFORMANCE TASK
Create a 5 Minute Vlog about
communication breakdown. Be sure that
the definition and explanation why there is
a communication breakdown are evident
in the video. Send to your teacher the link
of your presentation via email at
[email protected]1. C
2. B
3. D
4. D
5. B
6. B
7. B
8. A
9. B
10. B
11. TRUE
12. FALSE
13. TRUE
14. TRUE
15. FALSE
•LINK ON COMMUNICATION
BREAKDOWN VLOG
