ELEMENTS OF
COMMUNICATION
DARLENE M. DE PAZ, LPT
THE 5 BASIC FUNCTIONS
COMMUNICATION
◦ [Link] - to exercise restraint or direction formally or informally. This
happens particularly among members or acquaintances.
◦ [Link] Interaction - Communication allows acting and reacting to the
behavior of people around us. By revealing our thoughts and feelings, we elicit
reactions from others.
◦ 3. Emotional Expression - Communication makes possible the release or
unloading of emotions, resulting in catharsis. It facilitates people’s expression
of their feelings and emotions.
THE 5 BASIC FUNCTIONS
COMMUNICATION
◦ 4. Motivation - the energy that influences a person’s behavior in
different ways to his pursuit of his goal or objective. It encourages
people to live better.
◦ Positive motivation happens when the speaker who is motivating someone
or a group uses his or her skills in communication as a bridge towards self
assessments, confidence, knowledge, etc.
◦ Negative motivation, on the other hand, can lead either to communication
apprehension, social anxiety, shyness or public speaking anxiety.
THE 5 BASIC FUNCTIONS
COMMUNICATION
◦ Communication anxiety happens when a person becomes fearful of
communicating with another person or a group.
◦ Context apprehension happens when the anxiety to communicate happens
in certain situations only such as interpersonal, small group or public
speaking.
◦ Fear of Public speaking is also called stage fright. This is when a person
hesitates or avoids speaking in front of a large group or large audience.
◦ shyness, this happens when you feel uncomfortable when speaking to a small
group or people.
◦ social anxiety, which is when someone hesitates interpersonal
communication. T
THE 5 BASIC FUNCTIONS
COMMUNICATION
◦ 5. Information dissemination - It is the most basic function of
communication that provides data and information for effective
completion of tasks, solution of problems, and elimination of
uncertainty.
ACTIVITY
Personal Matter
Cite an example situation where you used
the given functions of communication.
Comment your answers below.
For example:
Control – My mother scolded me. Her anger
made me keep quiet.
PURPOSES OF COMMUNICATION
◦ 1. Small-talk is a form of non-threatening communication that may
be used to affect social interaction.
◦ Purposes: To maintain the status quo;
◦ To break the ice;
◦ To get acquainted; and
◦ To establish a relationship
PURPOSES OF COMMUNICATION
◦ 2. Light-Control Talk is the tactful use of power to get results and may be
used to motivate people.
◦ Purposes:
◦ To persuade;
◦ To direct;
◦ To seek but not force agreement; and
◦ To use legitimate authority.
PURPOSES OF COMMUNICATION
◦ 3. Heavy- Control Talk is designed to place blame and to control or regulate people.
This creates defensiveness on the part of the receiver and is rarely, if ever,
appropriate.
◦ Purposes:
◦ To blame;
◦ To attack;
◦ To threaten;
◦ To coerce; and
◦ To demand.
PURPOSES OF COMMUNICATION
◦ 4. Search Talk is another non-threatening approach when you want to gather
data or the consensus of others to be able to provide information.
◦ Purposes:
◦ To center or an issue; and
◦ To examine and clarify the issue.
PURPOSES OF COMMUNICATION
◦ Straight Talk is good for problem-solving and conflict resolution and may be used
to facilitate emotional expression for catharsis, which is the act of purging, cleansing,
and unloading of ideas and emotions.
Purposes:
To concentrate on the here and now;
To focus on issues;
To share feelings;
To acknowledge feelings; and
To accept without judging.
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