Human Resource Management –
Chapter 1
Introduction
Amanullah Parhyar
parhyaramanullah786@[Link]
03013200716
Shaheed Benazir Bhutto University, Sanghar Campus – Pakistan
Today’s Topics
What is Human Resource
Management?
Why are we concerned about HRM
Overview of HRM
Human Resource Management
Human Management
Human Resource Management
Managerial function that
tries to match an
organization’s needs to
the skills and abilities of
its employees.
Resource
Human Management
HRM
HRM
Human
Resource
Management
HRM Functions
Why are we
concerned about
HRM?
Why HRM
Helps you get results - through others.
Helps you avoid common personnel mistakes
Helps you to gain Competitive Advantage
Successful HRM
Good for…
Organization
Employee
Society
Managing Human Resources
Challenges?
To attract
To Develop
To Motivate and
To Keep talented people
Today’s Topics
Concepts and Essential of
Management
Management and its
relationship with HRM
Management
Manage self
Manage others, and
Manage the environment
Management - Definition
The process of Planning,
Organizing, Directing and
Controlling organizational resources
to achieve organizational goals
Functions of Management
Planning
Controlling Organizing
Leading
Planning
Planning: process used by managers to identify
and select appropriate goals and courses of action
for an organization.
Steps to good planning
1. Which goals should be pursued?
2. How should the goal be attained?
3. How should resources be allocated?
The outcome of the planning process is the
organization’s strategy
Planning (cont…..)
A process of formulating goals and
developing ways to achieve them
A management function focusing on
setting organizational goals and
objectives
Organizing
Organizing: creating the structure of working
relationships between employees that best
allows them to work together and achieve goals.
departments (according to the tasks performed)
lines of authority and responsibility
The outcome of organizing is an
organizational structure.
Organizing (cont…..)
A management function that
deals with what jobs are to be
done, by whom, where decisions
are to be made, and the grouping
of employees
Leading
Leading: determining direction, stating a
clear vision for employees to follow, and
helping employees understand the role they
play in attaining goals.
power, influence, vision, persuasion, and
communication skills
The outcome of leading is a high level of
motivation and commitment
Leading (cont….)
The process of using influence to
motivate other s to work toward
accomplishing goals
A management function concerned with
directing the work of others
Controlling
Controlling: evaluating how well the organization
is achieving its goals and taking corrective action
to improve performance.
Monitor individuals, departments, and the organization
to determine if desired performance has been reached.
The outcome of controlling is an accurate
measurement of performance and regulation of
efficiency and effectiveness.
Controlling (cont….)
A management function concerned
with monitoring activities
The Management Process
HUMAN Planning PHYSICAL
RESOURCES RESOURCE
S
ng
ll i
ro
ORGANIZATIONAL
nt
Co
g
GOALS
zin
ni
ga
Or
INFORMATION Leading FINANCIA
RESOURCES L
RESOURCE
S
Organizational Performance
Efficiency: A measure of how well resources
are used to achieve a goal
“Doing Things Right”
Effectiveness: A measure of the
appropriateness of the goals chosen (are these
the right goals?), and the degree to which they
are achieved
“Doing the Right Things Right”
‘Managing is like holding a dove
in your hand. If you squeeze
too tight, you kill it. Open your
hand too much, you let it go’
- T. Lasorda
Manager ??
Let’s discuss who
performs the functions of
management
Manager
Individuals in an
organization who
direct the
activities of
others
Manager
Someone who participates in the
management process by planning,
organizing, leading, or controlling
the organization's resources
Manager
The people responsible for supervising the
use of an organization’s resources to meet
its goals
Someone who participates in the
management process by planning,
organizing, leading, or controlling the
organization's resources
Keep three balls rolling …
Quality
Cost
Customer Satisfaction
Managerial Skills
Conceptual skills
The ability to analyze and diagnose a situation and
distinguish between cause and effect
Human skills
Theability to, understand, alter, lead, and control the
behavior of other individuals and groups
Technical skills
The specific knowledge and techniques required to
perform an organizational role
Levels of Management
What are different levels
of management? Let’s
discuss!
Levels of Managers
Top
Managers
Middle
Managers
First-line
Managers
Managerial Skills & Managerial
Level
Top
manager
Middle
manager
First-line
manager
Conceptual Interpersonal Technical
Skills Skills Skills
Managerial Roles
1. Interpersonal Roles
2. Informational Roles
3. Decisional Roles
BASIC MANAGERIAL ROLES AND
SKILLS
Interpersonal roles
figurehead attends activities to represent
the organization;
leader encourages employees to improve
productivity and shows them how to do it;
liaison coordinates the activities of two or
more people, groups of people, or
organizations.
BASIC MANAGERIAL ROLES AND
SKILLS
Informational roles
monitor actively seeks information that
may be of value to the organization;
disseminator transmits information to
others in the organization;
spokesperson transmits information about
the organization to people outside the
organization.
BASIC MANAGERIAL ROLES AND
SKILLS
Decisional roles
entrepreneur develops new ideas and initiates changes
in the organization;
disturbance handler handles problems that arise such
as strikes, copyright infringements, and energy
shortages;
resource allocator determines who should receive the
available resources and who should have access to the
manager's time;
negotiator represents the organization in a negotiation
setting such as collective bargaining for a union
contract or developing an agreement with a consultant.
Remember!
It’s not enough to know
about managing… you
need to be prepared to do
it!
Managing People
All managers must be concerned with activities like….
Staffing (hiring and firing)
Retention (motivating people)
Development (encourage & train)
Adjustment (alternative arrangements)
Managing change (burning issue of today)
Management & HRM
HR is part of
Management!
HR Professionals’
Responsibilities
Establish HRM procedures
Develop/choose HRM methods
Monitor/evaluate HRM practices
Advise/assist managers on HRM-
related activities
HRM can help manage…
Productivity (increasing performance)
Operations (cohesive linking)
Relationships (between diff. levels of mgt / dept)
Conflict (help handling conflict)
Stress (managing stress)
Reward systems (help motivate people)
Effective
Effective Effective
Effective
HRM
HRM Organization
Organization
