1 - 1 Slides ch01 Session 1
1 - 1 Slides ch01 Session 1
1 - 1 Slides ch01 Session 1
1-2
Supply Chain Management
1-3
Learning Unit and Objectives
LEARNING UNIT 1:
INTRODUCTION TO SUPPLY CHAINS AND
THIER MANAGEMENT
RESULTADOS DE APRENDIZAJE:
1. Classify the roles and stages of supply chains and how
these may improve supply chain network performance.
2. Evaluate strategies to balance responsiveness and
efficiency under different conditions of supply and
demand uncertainty.
1-4
Outline
Describe a supply chain and define supply chain
management
Describe the objectives and elements of supply
chain management
Describe key supply chain management
activities
Visualize and represent supply chain
relationships (drawing supply chains)
1-5
Entering and Exiting Zoom
Break Out Rooms
If you have a problem or need to talk to the professor, click “ask
Click the button inviting you to go to your breakout room.
for assistance” in the tool bar at the bottom of the screen
You will know when you are in the room when you can
see the “Leave Breakout Room” in the bottom left hand
corner. A window pops up and you can invite the professor (host).
The professor will then join your breakout room
The host can send you a message and end the meeting with
60 second time warning with pop up chats.
1-8
Session 1 Activity #1:
Group work
In your breakout groups, choose a common
product found in Peru and answer these
questions:
1. Who are the product’s customers?
2. How does the customer buy are receive the
product?
3. Who are the business involved helping to get the
product to the customers?
1-11
What is a Supply Chain?
1-12
Definitions of Supply Chain Mgt
So now that a general description of a supply chain has been
provided, what is supply chain management (SCM)?
1. “The planning and management of all activities involved in sourcing
and procurement, conversion and all logistics management activities.
Importantly, it also includes coordination and collaboration with
channel partners, which can be suppliers, intermediaries, third-party
service providers and customers.”
2. “The design and management of seamless, value-added processes
across organizational boundaries to meet the real needs of the end
customer.”
3. “The coordinated set of techniques to plan and execute all steps in
the global network used to acquire raw materials from vendors,
transform them into finished goods, and deliver both goods and
services to customers.”
1-13
Important elements of SCM
Element Constituents Description
Supplier alliances, • Long term relationships
Purchasing supplier • Supplier evaluation Supplier certification
(sourcing) management, • Successful and trusting relationships with high
performing suppliers
strategic sourcing
Demand • Match demand to available capacity
management, MRP, • Linking buyers & suppliers via MRP and ERP
Operations
ERP, JIT, TQM systems
• Improve the “pull” and reduce inventory levels
Transportation, CRM • Tradeoff decisions between cost & timing of
network design, delivery/customer service
Distribution responsive logistics • Ensure deliveries, resolve complaints, improve
communications, & determine service requirements
• Creating distribution networks
Coordination, solving • Supply chain participants work for common goals.
global problems, • Requires changed attitudes & no adversarial
Integration performance relationships
• Sourcing from larger global market
measurement • Identify crucial procedures and standards
1-14
Supply Chain Configurations
Serial Supply Chain
& Warehousing
1-15
The Simple Supply Chain
1-16
Session 1 Activity #2:
Group work
From UEVirtual open the Short Case that describes two
business in the same industry:
STUDENT COPY - SCM SHORT CASE - 1 - GRAINGER & McMASTER
In your breakout group read, discuss the case, Then using
Zoom’s whiteboard or a PPT slide, draw a diagram of
each company’s supply chain and answer the questions:
1. What are the differences and similarities between the two supply
chains?
2. Do each businesses customers have the same needs and
preferences? What are the customers’ differences?
Choose a person to report back your group’s answers
1-17
McMaster Carr / W.W. Grainger
McMaster-Carr
W.W. Grainger
Similarities are the same type of products and similar overall SC structure. Differences
are that McMaster has larger number of products with a longer time single delivery
option, while Grainger has more customer purchase and delivery options
The customers seem to be different. McMaster customers want access to more
products and can wait for delivery, while Grainger customers seem to prefer
convenience and shorter delivery times for fewer product options
1-18