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Survey Methods & Questionnaire Design

This document provides an introduction to survey methods. It discusses what research is, the typical steps in conducting survey research including identifying the problem, objectives, population, variables, developing and pretesting instruments, data collection, analysis and reporting. It describes respondents, advantages of surveys, and potential problems like poor design and improper execution. It outlines sources of survey error such as sampling error, nonresponse bias, and response bias. Finally, it discusses communicating with respondents, self-administered questionnaires, questionnaire design including question types, wording, flow and layout, and evaluating questionnaires.

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0% found this document useful (0 votes)
111 views41 pages

Survey Methods & Questionnaire Design

This document provides an introduction to survey methods. It discusses what research is, the typical steps in conducting survey research including identifying the problem, objectives, population, variables, developing and pretesting instruments, data collection, analysis and reporting. It describes respondents, advantages of surveys, and potential problems like poor design and improper execution. It outlines sources of survey error such as sampling error, nonresponse bias, and response bias. Finally, it discusses communicating with respondents, self-administered questionnaires, questionnaire design including question types, wording, flow and layout, and evaluating questionnaires.

Uploaded by

Thulasi tootsie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd

Introduction To

Survey Methods

Prof. Dr. John T. Arokiasamy


Department of Community Medicine
International Medical University
(Source: Dr Tan Kok Leong)
What Is Research?

 A planned systematic search for information


 for the purpose of increasing knowledge
 which will be the basis for action (short & long
term)
 that increases understanding of human health and
disease

 It involves looking for information that is not


available.
The Steps

 Identify problem to be studied


 Set objectives
 Decide on population and sampling
 Identify variables
 Develop study instrument/questionnaire and
pretest
 Collect data
 Data processing, analysis and interpretation
 Report
Respondents

 A representative
sample of people.
Gathering Information Using Surveys

 Quick
 Inexpensive
 Efficient
 Accurate (if the sample truly represents the
population)
 Flexible
Major Problems

 Poor Design

 Improper Execution
Tree Diagram of Total Survey Error
Total Survey Error

Random Sampling Error Systematic Error (Bias)

Administrative Error Respondent Error

Data Processing Error Non-Response Error Response Bias

Sample Selection Error

Interviewer Error Deliberate Unconscious


Falsification Misrepresentative

Interviewer Cheating
Survey Errors

 Random Sampling Error


 A statistical fluctuation that occurs because of
change variation in the elements selected from
the sample.
 Systematic Error
 Results from some imperfect aspect of the
research design or from a mistake in the
execution of the research.
Survey Errors (cont1)

 Respondent Error
 A classification of sample bias resulting from some
respondent action or inaction.
 Non–Response Error
 People who refuse to cooperate.
 Not at home.
 Response Bias
 A bias that occurs when respondents tend to answer
questions that consciously or unconsciously misrepresents
the truth (i.e providing socially desirable responses).
Survey Errors (cont2)

 Administrative Error
 Improper administration of the research task.
 Due to:
 Confusion
 Neglect
 Omission
Survey Errors (cont3)

 Administrative Error
 Data Processing Error
 Incorrect data entry, computer programming or other
procedural errors during analysis stage.
 Sample Selection Error
 Improper sample design or sampling procedure execution.
 Interviewer Error
 Field mistakes.
 Interviewer Cheating
 Interviewer filling in fake answers or falsifying interviewers.
Communicating With Respondents

 Personal Interviews
 Telephone Interviews
 Self-Administered Questionnaires
Self-Administered Questionnaires
Self-Administered
Questionnaires

Paper Questionnaires Electronic Questionnaires

In-Person Internet
Mail Fax E-Mail Kiosk
Drop-Off Web Site
Questionnaire Design

1. What is a Questionnaire
2. Questionnaire Development Process
3. Question Type
4. Question Wording
5. Questionnaire Flow and Layout
What is a Questionnaire?

 A set of questions designed to generate the


data necessary for achieving the objectives of
a research project.
Accuracy of data collected depends on whether
it is able to provide a two-way communication

Data

Researcher Respondent
Questionnaire Development Process

 Understand the objectives of the research.


 Create the Questions:
 Decide on the questions.
 Determine the question type.
 Determine the answer format.
 Decide on the question wording.
 Determine the Question flow and layout.
 Evaluate the Question.
 Pretest and revise.
 Prepare the final copy.
Question Type
Open-Ended Question

 Responses/ answers:
 No limit/ many types.
 Unstructured.
 Example:
 What are the common health
problems that you experience
during cold weather?
Closed-Ended Question

 Responses/ answers:
 Acceptable alternatives provided.
 Structured.
Closed-Ended Questions
(Dichotomous Questions)
 Example:
 Do you suffer from flu during cold weather?

1 Yes

2 No
Closed-Ended Questions
(Multiple Choice Questions)
 Example:
 How often do you get flu in six months?

Once
Twice
Three or more times
Closed-Ended Questions
(Ranking Questions)
 Example:
 Please rank your favourite food by putting 1 next to your
most favourite and 5 for your least favourite.

Fried Rice
Curry Chicken
Curry Beef
Boiled Chicken
Fried Noodles
Closed-Ended Questions
(Scaled-Response Questions)
 Likert Scale
 Example:
 All adolescence should be literate on safe sex.

strongly agree undecided disagree strongly


agree disagree
Closed-Ended Questions
(Scaled-Response Questions)
 Example:
 Please indicate the degree of pain?

No Pain 1 2 3 4 5 6 7 8 9 10 Very Painful


Question Wording
Question Wording

 Choose words so that questions are:


 Clear.
 Understandable.
 Precise.
Vague Responses AVOID

 Example:
 How frequently do you do physical exercise?

Never Never
Rarely Once a month
Sometimes Once a week
Often 2-6 times a week
Very often Everyday

Vague Clear
Hypothetical Questions AVOID

 Example:
 How would you rate the effectiveness of Aspirin in treating
migraine?

Not Effective 1 2 3 4 5 6 7 8 9 10 Effective


Complex Questions AVOID

 Example:
 What are the various symptoms that you experience during
cold weather?
Leading Questions AVOID

 Example:
 Do you agree that smoking is bad for health?

Yes

No
Assumption Questions AVOID

 Example:
 What medicine do you normally consume during cold
weather to avoid flu?
Ambiguous Questions AVOID

 Example:
 Use the following scale to rate your ability.

1 2 3 4 5
Double Barreled Questions AVOID

 Example
 Do you always see your doctor and follow his/ her
prescription?

Yes
No
Evaluating the Questionnaire

 (A) Flow and Lay out


 Arrange the questions in order.
 Provide clear and understandable instructions.
 Space out the questions.
 Provide space for answering open-ended
questions.
Evaluating the Questionnaire (cont)

 (B) Appropriateness
 Is each question necessary?
 Is each question as specific as possible?
 Can each question be understood by all respondents?
 Are the questions applicable to all respondents?
 Will the questions provide the information to accomplish the
research questions?
 Are there too many questions?
 Is the questionnaire easy to follow with clear instructions?
 Is the questionnaire easy to answer?
 Is the questionnaire free of typo error?
Breastfeeding Practices and Protective
Effect of Children Against Infections
 A. Socioeconomic Profiles

 1. Registration Number: _ _ _ _ _ _

 2. Age: _____________

 3. Ethnic Group: ___________


 4. Birth order: ______


 5. Household income? ____________


Breastfeeding Practices and Protective Effect
of Children Against Infections
 6. Mother’s and Father’s education level?
 Primary
 Secondary
 7. Number of Family Members
 <3 persons
 3 – 5 persons
 5 – 10 persons
 10 > persons
 8. Source of water supply for household use
 Pipe water
 Others
Breastfeeding Practices and Protective Effect
of Children Against Infections
 9. Type of feeding practices
 Breastfeeding only
 Mainly Breastfeeding
 Breastfeeding + Formula Milk
 Non-Breastfeeding Go To Q 12

 10. Duration of ever breastfed: _________


 11. Frequency of diarrhoea episodes?
 Yes
 None
The Research Process

 Planning
 Collecting data
 Processing data
 Analysing and Interpreting data
 Writing a report
Thank You

Have fun designing your questionnaire


and conducting the household survey.

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