Scribd Logo
Upload

Welcome to Scribd!

    • 174 views

    The Quest For People-Centered Organizations and Ethical Conduct

    Uploaded by

    Dora
    This document provides an overview of organizational behavior. It discusses the history of the field from the Human Relations Movement to current issues like corporate social responsibility and ethics. Key topics covered include McGregor's Theory X and Y, the quality movement, the impact of e-business, the evolution of managers, and improving ethics in the workplace. Researchers learn about organizational behavior through theories, research studies, practices, and drawing on insights from laboratory studies, field studies, surveys, case studies, and meta-analyses.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd

    The Quest For People-Centered Organizations and Ethical Conduct

    Uploaded by

    Dora
    174 views16 pages
    This document provides an overview of organizational behavior. It discusses the history of the field from the Human Relations Movement to current issues like corporate social responsibility and ethics. Key topics covered include McGregor's Theory X and Y, the quality movement, the impact of e-business, the evolution of managers, and improving ethics in the workplace. Researchers learn about organizational behavior through theories, research studies, practices, and drawing on insights from laboratory studies, field studies, surveys, case studies, and meta-analyses.

    Original Description:

    Bahan kuliah Chapter 1

    Original Title

    Lecture 1 Ob

    Copyright

    © © All Rights Reserved

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document provides an overview of organizational behavior. It discusses the history of the field from the Human Relations Movement to current issues like corporate social responsibility and ethics. Key topics covered include McGregor's Theory X and Y, the quality movement, the impact of e-business, the evolution of managers, and improving ethics in the workplace. Researchers learn about organizational behavior through theories, research studies, practices, and drawing on insights from laboratory studies, field studies, surveys, case studies, and meta-analyses.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    174 views16 pages

    The Quest For People-Centered Organizations and Ethical Conduct

    Uploaded by

    Dora
    This document provides an overview of organizational behavior. It discusses the history of the field from the Human Relations Movement to current issues like corporate social responsibility and ethics. Key topics covered include McGregor's Theory X and Y, the quality movement, the impact of e-business, the evolution of managers, and improving ethics in the workplace. Researchers learn about organizational behavior through theories, research studies, practices, and drawing on insights from laboratory studies, field studies, surveys, case studies, and meta-analyses.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 16

    The Quest for PeopleCentered

    Organizations and
    Ethical Conduct
    Lecture-1
    -1

    What is Organizational Behavior?


    An

    interdisciplinary field dedicated to better


    understanding and managing people at work
    Why study OB?
    To interact more effectively with others in
    organizations

    History of Organizational Behavior


    Human Relations Movement
    The Quality Movement
    E-Business Revolution
    Human and Social Capital

    Human Relations Movement

    Inspired by legalization of unionmanagement collective bargaining


    in the US (1935)
    Hawthorne Studies
    Supportive

    management

    Mayo and Follett


    Pull

    dont push

    McGregors Theory X & Theory Y

    Theory X
    Most

    people
    dislike work and
    want to avoid it
    People require
    close direction
    People want to
    avoid
    responsibility and
    have little ambition

    Theory Y
    Work is a natural activity
    People can be self-directed
    if they are committed to the
    objective
    Rewards help commitment
    Most employees accept and
    seek responsibility
    Employees have
    imagination, ingenuity and
    1-5
    creativity

    The Quality Movement


    Total Quality Management (TQM)
    An organizational culture dedicated to training,
    continuous improvement, and customer
    satisfaction
    Employee-driven, customer-focused
    Basic Principles
    Do it right the first time to eliminate costly rework
    Listen to and learn from customers and employees
    Make continuous improvement an everyday
    matter
    1-6
    Build teamwork, trust, and mutual respect

    E-Business Revolution

    E-Business running the entire business via


    the internet
    Implications for organizational behavior and
    leaders :

    More and faster communication with


    others
    More

    potential for damage by unethical


    leaders
    Enables the existence of networks that go
    1-7
    across traditional organizational boundaries

    Human and Social Capital


    Human

    Capital
    the productive
    potential of an
    individuals
    knowledge and
    actions

    Social

    Capital
    productive potential
    resulting from strong
    relationships,
    goodwill, trust, and
    cooperative effort

    Evolution of 21st-Century Managers


    Primary Role

    Past Managers

    Future Managers

    Cultural Orientation

    Monocultural,
    monolingual

    Multicultural, multilingual

    Source of influence

    Formal authority

    Technical
    knowledge and
    interpersonal skill

    View of people

    Potential problem

    Primary resource;
    human capital

    Decision-making
    style

    Limited input for


    individual decisions

    Broad-based input
    for joint decisions

    Ethical
    considerations

    Afterthought

    Forethought

    Corporate Social Responsibility


    Pyramid

    Ethical Lapses in the Workplace

    1.
    2.
    3.
    4.
    5.

    Ethical Lapse
    Occasional observed unethical behavior
    Job applicants mis-informed about financial
    condition of company
    Applicants who lied about their work histories
    Applicants who lied about their education
    Applicants who lied about their
    credentials/licenses

    1-11

    General Moral Principles


    Dignity of human
    life
    Autonomy
    Honesty
    Loyalty
    Fairness
    Humaneness
    The common
    good

    Improving On-the-Job
    Ethics
    Behave ethically
    yourself
    Screen potential
    employees
    Develop a
    Meaningful Code
    of Ethics

    Improving On-the-Job
    Provide ethics
    Ethics

    training
    Reinforce ethical
    behavior
    Create positions,
    units, and other
    structural
    mechanisms to deal
    with ethics
    Eliminate need for
    whistle-blowing

    How do we learn about OB?

    Three Approaches:
    Theory ideas about what happens and
    why
    Research testing theoretical ideas
    Practice learning from what has and has
    not worked
    Contingency Approach
    All three provide valuable information for
    understanding and managing
    1-15
    organizational behavior

    Five Sources of OB Research Insights

    Laboratory study

    Field study

    Questionnaire responses from a sample of people

    Case Studies

    Examination of variables in real-life settings

    Sample survey

    Manipulation and measurement of variables in contrived


    situations

    In-depth analysis of single individual, group, or organization

    Meta-analysis

    Pools the results of many studies through statistical


    1-16
    procedure

    You might also like