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Effective Internal Communication Strategies

Internal communication within an organization can take many forms, both formal and informal, and can flow upward, downward, or horizontally. It allows for the exchange of information between employees and management through various channels like meetings, memos, intranets, and reports. However, there are also several potential barriers to effective internal communication, such as semantic, socio-psychological, organizational, physical, and hierarchical barriers that can interfere with a common understanding and information sharing within a company.

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199 views11 pages

Effective Internal Communication Strategies

Internal communication within an organization can take many forms, both formal and informal, and can flow upward, downward, or horizontally. It allows for the exchange of information between employees and management through various channels like meetings, memos, intranets, and reports. However, there are also several potential barriers to effective internal communication, such as semantic, socio-psychological, organizational, physical, and hierarchical barriers that can interfere with a common understanding and information sharing within a company.

Uploaded by

fruitfulluft
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd

Internal communication is a form of corporate communication and can be formal or informal, upward, downward, or horizontal.

It may be oral or written, face to face or virtual, oneon-one or in a small group.

It can take various forms such as team briefing, interviewing, employee or works councils, meetings, memos, an intranet, newsletters, the grapevine, and reports.

TRANSPARENT AND TIMELY

INDEPENDENT

CLARITY

INFORMATIVE

CONCISE

Semantic barrier

BARRIERS OF

Socio Psychological barrier

INTERNAL

Organizational barrier

COMMUNICATION

Physical barrier

LACK OF COMMON LANGUAGE

POOR VOCABULARY

POOR GRAMMAR AND PUNCTUATION

Hierarchical barrier

Wrong choice of medium

Information upload

[Link]

[Link]

[Link]

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[Link] barrier

[Link]

[Link] listening

[Link]

5. Inattentiveness

[Link] all approach & Close mindedness

DOWNWARD COMMUNICATION-:

[Link] every employee receives a copy of the strategic plan, which includes the organization's mission, vision, values statement, strategic goals and strategies about how those goals will be reached. [Link] every employee receives an employee handbook that contains all up-to-date personnel policies. [Link] every employee has a copy of their job description and the organization chart. 4. Regularly hold management meetings (at least every two weeks), even if there's nothing pressing to report. If you hold meetings only when you believe there's something to report, then communications will occur only when you have something to say -- communications will be one way and the organization will suffer. 5. Leaders and managers should have face-to-face contact with employees at least once a week.

UPWARD COMMUNICATION-:

Ensure all employees give regular status reports to their supervisors. Include a section for what they did last week, will do next week and any actions/issues to address.

Ensure all supervisors meet one-on-one at least once a month with their employees to discuss how its' going, hear any current concerns from the employee, etc.
Use management and staff meetings to solicit feedback Respect the "grapevine."

MADE BYPARUL ANAND MBA-B

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