ARAVALI COLLEGE OF ENGINEERING AND MANAGEMENT
TIGAON ROAD, JASANA (FARIDABAD)
BACHELOR OF TECHNOLOGY
IN
COMPUTER SCIENCE ENGINEERING
SYNOPSIS
ON
AI CHATBOT
Submitted to:- Submitted by:-
Ms. Varnika Priyanshu Rajwar
(21011004067)
INDEX
Contents Page No.
❖Introduction 3
❖Objectives 4
❖Project Category 5
❖Software requirements 5
❖Hardware requirements 6
❖Data Flow Diagram 7
❖Future scope 11
❖References 12
INTRODUCTION
A chatbot is a computer program designed to simulate conversation with human
users, especially over the internet. It is an artificial intelligence (AI) technology
that uses natural language processing (NLP) to understand and interpret user
requests, and provide relevant responses in real-time. Chatbots can be designed to
perform a wide range of tasks, such as customer service, personal assistance,
education, entertainment, and more. They can be deployed on various platforms,
such as websites, messaging apps, social media, and voice assistants. There are
two types of chatbots: rule-based and AI-based. Rule-based chatbots follow a
predefined set of rules and can only respond to specific questions or commands.
AI-based chatbots, on the other hand, use machine learning algorithms to
understand user intent and provide more personalized and dynamic responses.
Chatbots have many advantages, including 24/7 availability, fast response times,
scalability, cost-effectiveness, and improved customer experiences. However,
they also have some limitations, such as language and cultural barriers, technical
constraints, and potential ethical concerns.
OBJECTIVES
The objectives of AI-chatbots can vary depending on the specific context and
application. Some common objectives of chatbots include: 1. Providing customer
support: AI-Chatbots can be used to provide 24/7 customer support, helping users
troubleshoot issues, answer questions, and provide guidance or assistance. 2.
Automating tasks: AI-Chatbots can be used to automate tasks such as
appointment scheduling, order processing, and information retrieval, reducing the
workload of human agents and improving efficiency. 3. Improving user
engagement: AI-Chatbots can be used to engage users in conversations, providing
personalized recommendations, and enhancing the user experience. 4. Generating
leads and sales: AI-Chatbots can be used to drive sales and generate leads by
providing product recommendations, guiding users through the sales process, and
collecting user data for marketing purposes. 5. Enhancing brand image:
AI-Chatbots can be used to project a modern and tech savvy brand image,
improving customer perceptions of the company and its products or services.
PROJECT CATEGORY
When categorizing projects for an AI chatbot, you can consider various aspects
based on functionality, application, and technology. Here are some common
project categories:
1. Customer Support
● Description: Chatbots that assist customers with inquiries, complaints, and
support issues.
● Examples: FAQ bots, troubleshooting assistants.
2. E-commerce
● Description: Chatbots designed to help users find products, make purchases,
and track orders.
● Examples: Shopping assistants, order tracking bots.
3. Healthcare
● Description: Chatbots that provide medical information, appointment
scheduling, and symptom checking.
● Examples: Symptom checkers, appointment booking assistants.
4. Education
● Description: Chatbots that facilitate learning, answer questions, and provide
educational resources.
● Examples: Tutoring bots, study assistants.
5. Entertainment
● Description: Chatbots that engage users through games, stories, or
personalized content.
● Examples: Trivia bots, storytelling bots.
6. Personal Assistants
● Description: Chatbots that help users manage tasks, schedules, and reminders.
● Examples: Virtual assistants, calendar management bots.
7. Social Interaction
● Description: Chatbots designed for casual conversation and social interaction.
● Examples: Companionship bots, social media bots.
SOFTWARE REQUIREMENTS
[Link] Stack
● Jira: For tracking issues and managing agile software development
● Html, css: For frontend
● Microsoft word: For creating and management
● Api calls
[Link] Tools
● VS Code: Code editor
● Postman: API testing
● Git: Version control
● GitHub: Code repository
● Heroku/Vercel: Deployment platforms
[Link] Integration
● OpenAI API (DALL-E)
HARDWARE REQUIREMENTS
● OS: Windows 10 64-bit
● CPU: Intel Core i5-8400
● Memory: 8 GB RAM
● Free storage: 5 GB SSD
● Tools: Windows PowerShell 5.0+, Git 2.x
DATA FLOW DIAGRAM
System Design is a fundamental and crucial phase in the Software
Development Life Cycle (SDLC) that acts as the blueprint for building the
entire system. While system analysis focuses on identifying and
understanding the problem and user requirements, system design translates
these requirements into a detailed plan that guides the actual development
process. It defines the structure, architecture, components, interfaces,
modules, and data flow within the system to ensure smooth functionality,
maintainability, and scalability.
OUTPUT:
FUTURE SCOPE
● Enhanced Natural Language Understanding (NLU):
● Improved context awareness and conversational flow.
● Better handling of idioms, slang, and regional dialects.
● Multi-Modal Interaction:
● Support for voice, text, and visual inputs (e.g., images, videos).
● Integration with augmented reality (AR) and virtual reality (VR)
environments.
● Personalization:
● Tailored user experiences based on individual preferences and behaviors.
● Adaptive learning to improve responses over time.
● Emotional Intelligence:
● Ability to detect and respond to user emotions through sentiment analysis.
● Empathetic responses to enhance user engagement and satisfaction.
● Integration with IoT Devices:
● Control and interact with smart home devices through conversational
interfaces.
● Real-time data retrieval from connected devices.
● Advanced Analytics:
● In-depth analysis of user interactions to derive insights and improve
performance.
● Predictive analytics to anticipate user needs and preferences.
● Cross-Platform Functionality:
● Seamless integration across various messaging platforms and social media.
● Consistent user experience regardless of the platform used.
● Security and Privacy Enhancements:
● Robust security measures to protect user data and interactions.
● Compliance with emerging regulations and standards for data protection.
● Collaborative Workflows:
● Facilitation of team collaboration by integrating with project management
tools.
● Assistance in scheduling, task management, and information sharing.
REFERENCES
● [1] [Link]
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