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Incisive CT Software Installation Instructions (For Win 7)

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0% found this document useful (0 votes)

209 views107 pages

Incisive CT Software Installation Instructions (For Win 7)

Incisive_CT_Software_Installation_Instructions_(for_Win_7)

Uploaded by

zhangwendong0772

We take content rights seriously. If you suspect this is your content, claim it here.

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Incisive CT

Software Installation Instructions

459801179281
Revision F

This document and the information contained in it is proprietary and confidential information of Philips and may not be reproduced, copied in
whole or in part, adapted, modified, disclosed to others, or disseminated without the prior written permission of the Philips Legal Department. Use
of this document and the information contained in it is strictly reserved for current Philips personnel and Philips customers who have a current and
valid license from Philips for use by the customer's designated in-house service employee on equipment located at the customer's designated
site. Use of this document by unauthorized persons is strictly prohibited. Report violation of these requirements to the Philips Legal Department.
This document must be returned to Philips when the user is no longer licensed and in any event upon Philips' first written request.
This document or digital media and the information contained in it is strictly reserved for current Philips personnel, Philips licensed representatives
and Philips customers who have purchased a valid service agreement for use by the customer's designated in-house service employee on
equipment located at the customer's designated site. Use of this document or digital media by unauthorized persons is strictly prohibited. This
document or digital media must be returned to Philips when the user is no longer licensed and in any event upon Philips' first written request.

© 2018 Koninklijke Philips N.V. All Rights Reserved. CSIP Level 1

Incisive CT Software Installation Instructions

Safety and Legal Information

To the User of This Manual
The user of this manual is directed to read and carefully review the instructions, warnings and cautions contained herein
prior to beginning installation or service activities. While you may have previously installed or serviced equipment similar
to that described in this manual, changes in design, manufacture or procedure may have occurred which significantly
affect the present installation or service.

Warranty Disclaimer
Philips provides this document without warranty of any kind, implied or expressed, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability
Philips has taken care to ensure the accuracy of this document. However, Philips assumes no liability for errors or
omissions and reserves the right to make changes without further notice to any products herein to improve reliability,
function, or design. Philips may make improvements or changes in the product(s) or program(s) described in this
document at any time.

Password Notice
The PASSWORD is the property of Philips Healthcare and is provided for the exclusive purpose of providing access to
selected service utilities which are described in this service manual as being associated with the password. Use of this
password for any purpose other than for the access to the selected services utilities is strictly prohibited.

459801179281 Rev F CSIP Level 1 2

Safety

WARNING: In addition to the warnings listed above, follow all safety guidelines as described in the
Safety Manual. Failure to do so can result in severe personal injury.

Installation and Environment

Except for installations requiring certification by the manufacturer, see that a radiation protection survey is made by a qualified expert
in accordance with NCRP 102, section 7, as revised. Perform a survey after every change in equipment, workload, or operating
conditions which might significantly increase the probability of persons receiving more than the maximum permissible dose
equivalent.

Diagnostic Imaging Systems - Mechanical-electrical Warning

WARNING: Before initiating a movement of the patient table or gantry, ensure that the area is free of
obstructions such as tools, boxes, chairs, and step stools. Physical injury or damage can
occur.
All of the moveable assemblies and parts of this equipment should be operated with care and routinely inspected in accordance with
the manufacturer’s recommendations contained in the equipment manuals.
Only properly trained and qualified personnel should be permitted access to any internal parts. Live electrical terminals are deadly; be
sure line disconnects are opened and other appropriate precautions are taken before opening access doors, removing enclosure
panels, or attaching accessories.

Do not under any circumstances remove the flexible high tension cables from the x-ray tube housing or high tension generator and/or
the access covers from the generator until the main and auxiliary power supplies have been disconnected. Failure to comply with the
above may result in serious or fatal bodily injuries to the operator or those in the area.

Prior to any service and maintenance activities inside components:

• Switch off the system at the main power supply, and the uninterruptible power supply (UPS).
• Make sure that no other person can switch on power or switch off any safety measures, when installation, maintenance or service
work on the system is performed.

459801179281 Rev F CSIP Level 1 3

• Always use an ESD protection wrist strap when servicing any component in the system.

Electrical-grounding Instructions
The equipment must be grounded to an earth ground by a separate conductor. The neutral side of the line is not to be considered the
earth ground. On equipment provided with a line cord, the equipment must be connected to a properly grounded, three-pin
receptacle. Do not use a three-to-two pin adapter.

Diagnostic Imaging Systems - Radiation Warning

X-ray and Gamma-rays are dangerous to both operator and others in the vicinity unless established safe exposure procedures are
strictly observed.

The useful and scattered beams can produce serious or fatal bodily injuries to any persons in the surrounding area if used by an
unskilled operator. Adequate precautions must always be taken to avoid exposure to the useful beam, as well as to leakage radiation
from within the source housing or to scattered radiation resulting from the passage of radiation through matter.

Those authorized to operate, participate in or supervise the operation of the equipment must be thoroughly familiar and comply
completely with the current established safe exposure factors and procedures described in publications, such as: Subchapter J of Title
21 of the Code of Federal Regulations, ʺDiagnostic X-ray Systems and Their Major Componentsʺ, and the national council on radiation
protection (NCRP) no. 102, ʺMedical X-ray And Gamma-ray Protection For Energies Up To 10 Mev-equipment Design and Useʺ.

Those responsible for planning of x-ray and gamma-ray equipment installations must be thoroughly familiar and comply completely
with NCRP no. 49, ʺStructural Shielding Design and Evaluation for Medical of X-rays and Gamma-rays of Energies Up to 10 Mevʺ.
Failure to observe these warnings may cause serious or fatal bodily injuries to the operator or those in the area.

459801179281 Rev F CSIP Level 1 4

Symbol Descriptions

Warning symbol Radiation warning symbol

Laser warning symbol Biohazard warning symbol

Magnetism warning symbol Projectile warning symbol

Electrical warning symbol Do not touch

Recycle Label
Dispose of in accordance with your country’s
requirements. This label indicates that there is
Crush warning symbol material in the system that you must separately
collect and recycle in accordance with the
requirements of the European Waste Electrical
Equipment (WEEE) Directive.

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Revision History

ECO # Revision Date Comments

E-087796 A April 2017 New Release

E-091242 B July 2017 Updated Application Software Installation on page 64

E-093712 C September 2017 Updated the section of Install Windows 7 with win7 OS Image on page 46

Update the section of Installation Reasons Matrix on page 10;

Update the section of Performing Backup on page 15;
Update the section of Backing Up System Configuration on page 16;
Update the section of Backing Up Patient Data on page 24;
E-095972 D October 2017
Update the section of Z840 BIOS Setting on page 30;
Update the section of Install Windows 7 with win7 OS Image on page 46;
Update the section of Deleting and Configuring the RAID Configuration
on page 100;

Added section of Backup ImageData and RawData on page 28;

Updated Figure 2-20 on page 47;
Updated Step 4 on page 47;
E-109919 E July 2018 Updated the Step 4 on page 55 and update figures as follows:Figure 4-1 on
page 55, Figure 4-3 on page 57, Figure 4-9 on page 63 and Figure A-8 on
page 106;
Added Restore ImageData and RawData on page 74;

E-110084 F December 2018 Added the section of Tests on page 99

This document was prepared by CT/AMI Service Innovations.

For any additions, corrections, or suggestions, contact your next level of support.

459801179281 Rev F CSIP Level 1 6

Copyright@ 2017 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Contents
Section 1: Software Installation Procedures Overview: ........................................ 9
1.1 Installation Reasons Matrix .........................................................................................10
1.2 Prerequisite ..............................................................................................................12
1.2.1 Required Tools.................................................................................................13
1.2.2 Required Time .................................................................................................13
1.3 Incisive CT Software Installation Kit Contents................................................................14
1.4 Performing Backup ....................................................................................................15
1.4.1 Backing Up System Configuration.......................................................................16
1.4.2 Backing Up Patient Data....................................................................................24
1.4.3 Backup ImageData and RawData .......................................................................28

Section 2: Windows 7 & Third-Party Software Installation Using Win7 OS Image: 29

2.1 Z840 BIOS Setting ....................................................................................................30
2.1.1 Z840 BIOS Setting ...........................................................................................30
2.2 Install Windows 7 with win7 OS Image .........................................................................46

Section 3: Changing the Date and Time: ............................................................ 51

Section 4: Verifying Computer Drives: ............................................................... 55

Section 5: Application Software Installation: ..................................................... 64

Section 6: Restoring System Information and Parameters: ................................. 67

6.1 Restoring System Information .....................................................................................67
6.2 Restoring Patient Images............................................................................................72
6.3 Restore ImageData and RawData ................................................................................74

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6.4 RSN Configuration .....................................................................................................75

6.5 Verifying System Operation ........................................................................................77

Section 7: Selecting the OS and Applicant Language: ......................................... 78

7.1 Selecting the OS Language .........................................................................................78
7.2 Selecting the Application Language ..............................................................................89

Section 8: Verifying and/or Installing the Option License Key: ........................... 93

8.1 Option Key Setup ......................................................................................................93
8.2 Option Key Manager System .......................................................................................97

Section 9: Tests: .............................................................................................. 99

Appendix A: Deleting and Configuring the RAID Configuration: ......................... 100

A.1 Deleting the RAID Configuration ................................................................................ 100
A.2 Configuring the RAID 0 ............................................................................................ 104

Appendix B: Activity Record: ........................................................................... 107

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These installation procedures provide the instructions for reinstalling Windows 7 operating system and
the application software for Incisive CT systems.

!
CAUTION: You are required to read and understand the entire document before proceeding.

!
WARNING: Follow all safety guidelines as described in the Safety Guidelines Manual. Failure to do so can
result in severe personal injury.

!
CAUTION: Always perform Backup before reinstalling the software (see Performing Backup on page
15).
The default workflow in this document is for reinstalling Windows 7 and Console Application Software.
Table 1-1 on page 10 shows other installation workflows. After selecting your desired workflow make
sure to perform the workflow procedures as they are listed in the table.

459801179281 Rev F CSIP Level 1 9

Copyright@ 3/1/19 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Incisive CT Software Installation Instructions Software Installation Procedures Overview

1.1 Installation Reasons Matrix

Table 1-1: Installation Reasons Matrix

Installation Reasons Workflow Reasons

1. Performing Backup on page 15

2. Install Windows 7 with win7 OS Image on page 46
Reinstalling Windows 7 3. Verifying Computer Drives on page 55
1. and Console Software Windows 7 Crashed
(default) 4. Application Software Installation on page 64
5. Restoring System Information on page 67
6. Verifying System Operation on page 77
1. Performing Backup on page 15
2. Z840 BIOS Setting on page 30
3. Install Windows 7 with win7 OS Image on page 46
Reinstalling Windows 7 Replace Console
2.
and Software
4. Verifying Computer Drives on page 55 computer
5. Application Software Installation on page 64
6. Restoring System Information on page 67
7. Verifying System Operation on page 77
1. Performing Backup on page 15
2. Deleting and Configuring the RAID Configuration on page 100
Reinstalling Windows 7 3. Verifying Computer Drives on page 55 Replace System Disk
3.
and Software 4. Application Software Installation on page 64 SSD (Z840)

5. Restoring System Information on page 67

6. Verifying System Operation on page 77

459801179281 Rev F CSIP Level 1 10

Table 1-1: Installation Reasons Matrix

Installation Reasons Workflow Reasons

1. Performing Backup on page 15

2. Deleting and Configuring the RAID Configuration on page 100 Replace Raw data
4. Rawdata Folder 3. Verifying Computer Drives on page 55 (Raid Disk) SSD
(Z840)
4. Create a folder called Rawdata in Disk E by clicking right click to
create a folder.

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1.2 Prerequisite

IMPORTANT: Prior to the site visit, make sure to prepare and bring the materials mentioned below:
• A blank CD/DVD recordable disc is used as a backup media.
• If you use a USB device to save the backup, connect the device to the FSE laptop and run a virus check
to prevent virus from infecting the system.(not recommend)
• Prior to the site visit for the installation, obtain the License Key from the Philips Healthcare Web site
in case that there is no internet access on site. See Option Key Manager System on page 97.

459801179281 Rev F CSIP Level 1 12

1.2.1 Required Tools

• Charged IST Dongle
• DVD disk to record system configuration and patient data

1.2.2 Required Time

Table 1-2: Required Time

No. Procedure Estimated Time

1. Windows 7 Installation/Recovery using

55 minutes
Win7 OS Image Disk

2. Host software Installation 30 minutes

3. Backup & Restore 20 minutes

4. TOTAL ESTIMATED TIME 105 minutes

459801179281 Rev F CSIP Level 1 13

1.3 Incisive CT Software Installation Kit Contents

The contents of the Incisive CT Software kit are as follows:
Table 1-3: Incisive CT Console Software Kit
Description Qty

Incisive CT V4.5 Console Software DVD 1

Windows 7 OS Image DVD 1

459801179281 Rev F CSIP Level 1 14

1.4 Performing Backup

If the Backup is not available to use, perform all system calibrations after installing Application Software
and it is not possible to restore.
This section includes two procedures:
• Backing Up System Configuration on page 16
• Backing Up Patient Data on page 24.

Note: Table 1-4 lists the backup requirements. Confirm with hospital doctor if the Patient Images and Raw
Data need to be backed up.

Table 1-4: Backup Matrix

Backup Patient Images Backup RawData

Items Backup Database
(on Hospital Demand) (on Hospital Demand)

Installing Windows 7 and software on a new hard drive Necessary Necessary Suggested

Reinstalling Windows 7 and software Necessary Suggested Suggested

Windows 7 Installation/Recovery (format C:) Necessary Suggested Suggested

Windows 7 Installation/Recovery (format C:& D:&E:) Necessary Necessary Suggested

Note: It is recommended to backup the Database to a DVD.

459801179281 Rev F CSIP Level 1 15

1.4.1 Backing Up System Configuration

1. In the Log On window, the username is CT to log in the windows.
2. Insert your IST dongle and type in your IST password.
3. Log on the Application Software with philips_service and log out.
4. Double-click the Backup&Restore icon on desktop (see Figure 1-1).

Figure 1-1: Backup&Restore icon

5. Log on the Backup&Restore (see Figure 1-2)

Figure 1-2:

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6. Backup&Restore dialog windows opens(see Figure 1-3).

Figure 1-3: Backup&Restore

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7. Select Backup tab (see Figure 1-4).

Figure 1-4: Backup tab

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Note: There are two ways to back up the system.

a. Local-backup Database to Hard Disk.
b. DVD-backup Database to a DVD.
8. In Backup Mode tab, Select Local or DVD.
• If Backup to Local, default Backup to D:\BackupDatebase.
• If Backup to other location, Click Browse.

!
WARNING: If an existing folder is used, make sure the folder name does not contain any spaces.
a. Navigate to the desired folder to save the backup.
b. Click OK.

459801179281 Rev F CSIP Level 1 19

• If Backup to DVD, insert a blank DVD into the drive and choose the blank DVD by down arrow(see
Figure 1-5). (Recommend)

Figure 1-5: CD/DVD

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9. Check Select All/Clear All (see Figure 1-6).

Figure 1-6: select items

!
CAUTION: Select All must be selected, otherwise an error will occur when the system Restore is
performed using this backup.
10. Click Backup (see Figure 1-6).

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11. Click Yes to start the backup (see Figure 1-7).

Figure 1-7: Yes

12. When backup is completed, Click OK(see Figure 1-8).

Figure 1-8: OK

13. Click Exit to close Backup Procedures (see Figure 1-9).

Figure 1-9: Exit

14. Click Exit to close Backup&Restore dialog box.

459801179281 Rev F CSIP Level 1 22

15. Open the Backup DVD or local folder, and check the backup files exist for each selected item to
backup.
16. Eject the DVD.

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1.4.2 Backing Up Patient Data

Note: Check with the hospital if the Patient Images need to be backuped or not. If it is required by the hospital,
backup the images.

Note: If a PACS server is connected, copying the patient images to a PACS server is the recommended and easiest way
to back up the patient images.
To ensure the patient data will not be erased by accident, the following conditions must be fulfilled
during the upgrade:
1. Double click Incisive CT icon and log on to the software application as philips_service.
2. Insert a blank CD or DVD into the DVD Drive.
3. Select Patient records from Home page list by pressing the Shift key and then click first and last
patient record. (see Figure 1-10).

Figure 1-10: Selected List

Note: The data size to DVD will be automatically controlled by the system.
4. Right-click and then select Copy to.

459801179281 Rev F CSIP Level 1 24

5. Select DVDR (see Figure 1-11).

Figure 1-11: DVDR

6. Click Save.

459801179281 Rev F CSIP Level 1 25

7. Click drop-down list for Data Resource and then click DVDR (see Figure 1-12).

Figure 1-12: Data Resource

8. Click Burn at right-corner (see Figure 1-13).

Figure 1-13: Burn

!
WARNING: Do not select Hide Patient Information, otherwise the patient information will be erased
automatically during the backup process.
9. Click No to start backup patient data (see Figure 1-14).

Figure 1-14: Hide Patient information

459801179281 Rev F CSIP Level 1 26

10. If the data size is larger than one disc, a message box “Insert a blank CD/DVD disc to burn Disc2?”
appears. Insert a blank DVD into the Console DVD Drive, Repeat Step 6 on page 25 to Step 11 on page
27 to burn the rest of the Patient data on DVD.
11. When burning is complete, and a message box ʺBurn ended successfullyʺ will be shown, click Yes.

Figure 1-15:

12. To verify the backup, view the Images on DVD. Open F:\ and click PmsDview.exe. The image reader
will start.
13. Log off the application, and eject the CD or DVD.
14. Unplug the IST dongle.

459801179281 Rev F CSIP Level 1 27

1.4.3 Backup ImageData and RawData

1. Manually backup Drive D: ImageData folder and Drive D: RawData_Meta folder and Drive E:
RawData folder.

459801179281 Rev F CSIP Level 1 28

Copyright@ 3/1/19 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Section 2
Section 2: Windows 7 & Third-Party Software Installation Using
Win7 OS Image

This section provides the instructions to restore/install the Windows 7 by using the Win7 OS Image DVD
(Z840).

!
WARNING: Reinstalling Windows 7 will result in the loss of patient information. Make sure you have a
backup of the patient information and configuration files before starting the installation
procedure. Refer to Performing Backup on page 15.

!
WARNING: Before booting the computer to the Win7 OS Image DVD, remove any USB device connected
to the computer.

!
WARNING: Make sure you use the correct BIOS settings for your Host computer.

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2.1 Z840 BIOS Setting

• To reinstall Windows 7 and Software on a new Z840 computer, refer to Z840 BIOS Setting on page 30
and Install Windows 7 with win7 OS Image on page 46.
• To reinstall Windows 7 and Software on the existing Z840 computer, refer to Install Windows 7 with
win7 OS Image on page 46.

2.1.1 Z840 BIOS Setting

The following BIOS setting procedures are for Z840 computer installation.
1. Power on the computer and Press ESC to enter BIOS Setting during startup.
2. Select BIOS Setup and then press Enter (see Figure 2-1).

Figure 2-1: BIOS Setup

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3. Select Security (see Figure 2-2).

Figure 2-2: Security

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4. Select System Security (see Figure 2-3).

Figure 2-3: System Security

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5. Select Enable for Virtualization Technology (VT-x) (see Figure 2-4).

Figure 2-4: Enable

6. Click to return to main window.

7. Select Advanced (see Figure 2-5).

Figure 2-5: Advanced

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8. Select Boot Options(see Figure 2-6).

Figure 2-6: Boot options

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9. Select Disable for PXE Internal NIC Boot (see Figure 2-7).
10. Select Enable for Fast Boot (see Figure 2-7).
11. Select Disable for Factory Recovery Boot Support.

Figure 2-7: Setting

12. Click to previous window.

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13. Select Device Configuration under Advanced(see Figure 2-8).

Figure 2-8: Device Configuration

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14. Select AHCI for SATA Controller Mode (see Figure 2-9).
15. Select AHCI for sSATA Controller Mode (see Figure 2-9).

Figure 2-9: AHCI

16. Click to return to previous window.

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17. Select Option ROM Launch Policy (see Figure 2-10).

Figure 2-10: Option ROM Launch Policy

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18. Select Disable for Network Controller (AMT) Option Rom (see Figure 2-11).

Figure 2-11: Disable

19. Click to return to previous window.

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20. Select Power Options and then press Enter (see Figure 2-12).

Figure 2-12: Power Options

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21. Select 2 Asterisks for Fan idle Mode (see Figure 2-13).
22. Select Power Off for After Power Loss (see Figure 2-13).

Figure 2-13: Setting

23. Click to return to previous window.

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24. Select Performance Options (see Figure 2-14).

Figure 2-14: Performance Options

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25. Select Disable for Hyper-Threading Technology (see Figure 2-15).

Figure 2-15: Disable

26. Click to the previous window.

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27. Select Manageablility Application Configurations (see Figure 2-16).

Figure 2-16: Setting

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28. Select Disable for Active Management Technology (AMT) (see Figure 2-17).

Figure 2-17: Setting

29. Press ESC twice to exit the BIOS Setting.

30. Click Yes to save BIOS Setting and to root the Console Computer (see Figure 2-18).

Figure 2-18: Yes

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31. Continue with Install Windows 7 with win7 OS Image on page 46 to install Windows 7.
32. Configure RAID 0. Refer to Configuring the RAID 0 on page 104.

2.2 Install Windows 7 with win7 OS Image

!
CAUTION: If you are installing on a new host computer, perform Z840 BIOS Setting before starting this
procedure.

!
CAUTION: Make sure there is no USB drive connected before starting Win7 OS Image installation. If a
USB drive is connected to Z840, a bad sector error may appear.
1. Insert the Incisive CT Win 7 OS Image DVD into DVD Drive.
2. Press Enter key to boot from CD or DVD, otherwise the windows will start.

Figure 2-19: Boot from CD or DVD

Note: Windows will load files.

459801179281 Rev F CSIP Level 1 46

3. The screen is displayed and there are two choices to restore (see Figure 2-20).
Type 1 or 2 in the system restore menu.
• 1 Automatically Setup System Disk will format the Drive C, Drive D as well as Drive E.
• 2 Automatically Restore Window 7 will formate the Drive C Only.

Figure 2-20: System Restore

4. Choose 1 for Win 7 OS Image Installation.

5. Press Enter.

Note: This procedure will take approximately 55 minutes. And the system will restart several times
automatically and wait until next screen is displayed.
6. Pres Ctrl+alt +delete to enter windows with CT username.

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7. When the screen is displayed, Select Intel (R) I210 Gigabit Network Connection for Gantry NIC(see
Figure 2-21).

Figure 2-21: Gantry NIC

8. Click Next.

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9. Select Inter (R) Ethernet Connection (2) I 218- LM for Hospital NIC (see Figure 2-22).

Figure 2-22: Hospital NIC

10. Click Done.

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11. The dialog box is displayed and the system will restart automatically without clicking Close (see
Figure 2-23).

Figure 2-23:

12. Eject the Incisive CT OS Image DVD.

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1. Pres Ctrl+alt +delete to enter windows with CT username.

2. Click the Time tray at the bottom-right corner of the windows desktop.
3. The Date and Time window opens at the bottomright corner.
4. Click Change date and time setting(see Figure 3-1).

Figure 3-1: Change Date and time setting

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Copyright@ 2018 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Incisive CT Software Installation Instructions Changing the Date and Time

5. In the Data and Time window, Click Change Time Zone (see Figure 3-2).

Figure 3-2: Change Time Zone

459801179281 Rev F CSIP Level 1 52

6. In the Time Zone Settings window, select your time zone to local from the dropdown list (see
Figure 3-3).
7. Click OK(see Figure 3-3).

Figure 3-3: Time Zone Setting

Note: If the selected location uses daylight saving changes, it shows automatically when you set the time zone.
8. In the Date and Time Window, click Change Data &Time (see Figure 3-2).
9. Change the Data & Time to local time, then click OK (see Figure 3-4).

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Figure 3-4:

459801179281 Rev F CSIP Level 1 54

To configure the computer drives correctly, perform the following procedures:

1. On the Microsoft Windows desktop, navigate Start-> Computer
2. In the popup menu, right-click Computer and then click Manage.
3. Navigate to Storage- Disk Management.
4. Check the drive letters according to the list below:
• Drive C: should be 128GB (for real situation)
• Drive D: should be 319GB (for real situation)
• Drive E: should be 890GB (for real situation)
• Drive F: should be assigned to DVD Drive

Figure 4-1: Configuration

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5. If the drive configuration is not correct as following, refer to the section of Deleting and Configuring
the RAID Configuration on page 100.
6. If the Configured RAID does not show up, follow the steps.
a. On the Microsoft Windows desktop, navigate Start-> Computer.
b. In the popup menu, right-click Computer and then click Manage.
c. Navigate to Storage- Disk Management.
d. Click OK (see Figure 4-2).

Figure 4-2:

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e. Right click ripple area and then select New Simple Volume (see Figure 4-3).

Figure 4-3:

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f. Click Next (see Figure 4-4).

Figure 4-4:

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g. Click Next (see Figure 4-5).

Figure 4-5:

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h. Click Next (see Figure 4-6).

Figure 4-6:

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i. Click Next (see Figure 4-7).

Figure 4-7:

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j. Click Finish (see Figure 4-8).

Figure 4-8:

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k. Wait a moment, Disk E is configured successfully (see Figure 4-9).

Figure 4-9:

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Copyright@ 3/1/19 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Section 5
Section 5: Application Software Installation

1. Insert Console Software DVD.

2. Navigate Computer> DVD RM Drive (F:) Disc
3. Double click OneClickInstall.exe (see Figure 5-1).

Figure 5-1: OneClickInstall.exe

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4. When this screen is displayed, click Start to install the software (see Figure 5-2).

Figure 5-2: Start

5. Click Finish when finish install and please restart your computer appears (see Figure 5-3).

Figure 5-3:
Finish

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6. Click YES to restart the computer (see Figure 5-4).

Figure 5-4: OK

7. Log on computer as CT after restart computer automatically.

8. Eject the Console Software DVD.

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Copyright@ 3/1/19 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Section 6
Section 6: Restoring System Information and Parameters

6.1 Restoring System Information

Note: If you do not have a Backup (see Performing Backup on page 15) to restore the system information and
parameters, you must perform Calibrations and set System Setting for clinical application.
• If the Patient Images have been backed up and will not be restored, the Patient Information could be
unselected in Step 4 on page 68.
Restore the system information as follows:
1. Insert your IST dongle and log on with your IST password.
2. Double-click the Backup & Restore icon (see Figure 6-1).

Figure 6-1: Backup & Restore

3. Log on Backup &Restore as philips_service.

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4. Backup&Restore dialog Box appears (see Figure 6-2).

Figure 6-2: Restore

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5. Click Restore Tab (see Figure 6-2).

6. In the Restore Mode box, Select CD/DVD (Recommend) or Local.
7. Insert the backup CD/DVD (if restore from CD/DVD).
8. Click Browse and navigate to the backup folder on the CD/DVD or Local.
9. Click OK to confirm the backup folder.

!
CAUTION: It is necessary to Select All to restore.
10. In the Restore Option box, check Select All/Clear All.
11. If you do not want to restore the patient images, cleat the patient information checkbox.
12. Click Restore after confirming that all items are checked.
13. Click Yes to confirm restore TubeHistory (see Figure 6-3).

Figure 6-3: TubeHistory

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14. Click Yes to confirm restore the selected items (see Figure 6-4).

Figure 6-4: Restore

15. When the restore is complete, click OK (see Figure 6-5).

Figure 6-5: OK

16. When restore progress is finished, click Exit (see Figure 6-6).

Figure 6-6: Exit

17. Then click Exit to close the Restore window.

18. Double click Incisive CT icon on the desktop to log on service mode.
19. Click Service icon >Advanced >System Setting > Hospital Information.

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20. Check the Application Software version is 4.5 and build No. is 0.41660 (see Figure 6-7).

Figure 6-7: Software version (for example)

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6.2 Restoring Patient Images

If the patient images were lost during the software installation, check with the hospital if the Patient Images need to
be restored. If required by the hospital, restore the images backed up in section Performing Backup on page 15.
The system backup data includes the patient database, which is the index to all the patient data. During
the Win7 OS Image installation, if option 2 is chosen, the data on drive D: (where image data is stored)
and E: (where raw data is stored) will not be touched. The data will remain on the drive.
1. Insert the CD or DVD with patient information that you want to restore.
2. Select CD under Data source (see Figure 6-8).

Figure 6-8: CD

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3. Select Patient records from list and right-click and then click on Copy to (see Figure 6-9).

Figure 6-9: Patient Data

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4. Click Local, then click Save (see Figure 6-10).

Figure 6-10: Select

6.3 Restore ImageData and RawData

1. Manually restore ImageData folder and RawData folder to the Drive D and RawData folder to the
Drive E.

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6.4 RSN Configuration

If there is RSN function or PSA installed on site, follow the following procedures.
1. Navigate to Setting icon-->Advanced -->System Setting -->PSA Setting.
2. Click Start to start the Remote Service function (see Figure 6-11).

Figure 6-11:

3. Link Test Output is ready.

Name: Agent Diagnose Test
Section: Questra Server
Questra Servers-m2m.prs.healthcare.philips.com:443 is Reachable.
Section: Total Access Connections - Enterprise
TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.
TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.
TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.
TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.

459801179281 Rev F CSIP Level 1 75

TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.

Section: Total Access Connections - Agent
TA Agent Side Server Localhost:9055 is Active.
TA Agent Side Server Locakhost:22 is Active.
TA Agent Side Server Localhost:22 is Active.
TA Agent Side Server Localhost:16001 is Active.
TA Agent Side Server Localhost:23 is Active.
Section: Public Key Infrastructure (PKI) Server
Section: Public Key Infrastructure (PKI) Server
PKI RA Server car-m2m-qa-prs-healthcare.philips.com.443 is Reachable.
4. The Alert and Properties services start if the RSN has been configured successfully. FSE can stop it
manually when he wants to serving the system.
• To start the service, click Start. The service is started and the Start button is grayed out and the stop
button is enabled.
• To stop the service, click Stop. The service is stopped and the stop button is grayed out and the Start
button is enabled.

Figure 6-12: Alert

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6.5 Verifying System Operation

Note: The Options License Key is saved and reinserted when performing Backup/Restore. New computer must
perform Option License Key installation. Refer to section Verifying and/or Installing the Option License
Key on page 93.
1. Perform a few scans: Surview, Spiral, and Axial scans, to verify proper operation of the scanner.

Note: To change the system language settings, refer to Selecting the OS and Applicant Language on page 78.
2. Logout from Exit Console.
3. After the system operation verification is complete, perform a backup (see Performing Backup )

459801179281 Rev F CSIP Level 1 77

Copyright@ 3/1/19 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Section 7
Section 7: Selecting the OS and Applicant Language

7.1 Selecting the OS Language

Note: In the following procedure German is used as an example.

1. Open the Control Panel; Click Start-Control Panel.
2. Click Clock, Language and Region Options and then click Region and Language.
3. In the Clock, Language and Region windows, select the Format to match its local preference(see
Figure 7-1).

459801179281 Rev F CSIP Level 1 78

Figure 7-1: Standards and Location

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4. Click Additional settings (see Figure 7-1).

Note: If the OS Language is in the following list, make sure perform the Step 7-2 on page 80.
• German
• Russian
• Spanish
• Portuguese
5. Set the Decimal Symbol as “.”, the Digit grouping symbol as “,”, click OK and then Apply(see
Figure 7-2).

Figure 7-2: Customize Format

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6. Select the Location tab and select your present location (see Figure 7-3).

Figure 7-3: Location

7. Click Apply (see Figure 7-3).

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8. Select Keyboards and Languages tab (see Figure 7-4).

Figure 7-4: Keyboards and Languages

9. Choose Deutsch as display language (see Figure 7-4).

10. If the system is using a non-English Language Keyboard, continue with next step.
If not, continue with Administrative setting (see Figure 7-6).

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11. Click the Keyboards and Languages tab and then select the Change Keyboards (see Figure 7-5).

Figure 7-5: Keyboards and Languages

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12. In Text Services and Input Languages Options, click Add (see Figure 7-6).

Figure 7-6: Add

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13. Select German (Germany) in Add Input Language window and click OK (see Figure 7-7).

Figure 7-7: Add Input Language

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14. In the default Input Language tap, select German (Germany)·German in the drop down list and then
click Apply (see Figure 7-8).

Figure 7-8: default input language

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15. Select the Administration box, click Change System Locale... to confirm the Language for non-Unicode
programs as your present location (see Figure 7-9).

Figure 7-9: Region and Language

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16. The Region and Languages Setting dialog opens, select German (Germany) in the drop down list, and
then click OK (see Figure 7-10).

Figure 7-10: Region and Languages Setting

17. Restart Windows (see Figure 7-11).

Figure 7-11: Change System Locale

459801179281 Rev F CSIP Level 1 88

7.2 Selecting the Application Language

Follow this procedure to setup the language during system installation or after re-installing the
application software.
1. Insert your IST dongle and in the log on window, type in your IST password.
2. Logon as philips_service.
3. Click Setting icon.
4. Select Advanced Service-System Setting.
5. Select Patient Registration Settings.
6. Set the keyboard language according to Table 7-1 .
Table 7-1: Keyboard Language and Character Set

Keyboard Language Character Set

English (default) ISO_IR 100

German ISO_IR 100

Italian ISO_IR 100

French ISO_IR 100

Spanish ISO_IR 100

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7. Click Apply (see Figure 7-12).

Figure 7-12: Apply

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8. Click OK to make the configuration effective (see Figure 7-13).

Figure 7-13: Ok

9. In the Advanced tab, Select Language Setting.

10. The Language Setting dialog box opens. The following language are supported.
• English
• Chinese
• Spanish
• German
• Italian
• Russian
• French
• Portuguese
• Japanese

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11. Select the Language from the drop-down list and Click OK.

Figure 7-14: language setting

12. Click confirmation when a dialog appears and automatically restart the host computer.
If the system language is English, the setting language procedure is complete.

459801179281 Rev F CSIP Level 1 92

Copyright@ 3/1/19 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Section 8
Section 8: Verifying and/or Installing the Option License Key

8.1 Option Key Setup

The Option License Key has been installed in the production stage before delivery of the system. The
purpose of this procedure is to:
• Verify that the Option key is installed on the system.
If not,Install the Option Key, refer to this section.

Note: If no options have been purchased by the customer, a code will not be on the Option Key Manager
System on page 97.

459801179281 Rev F CSIP Level 1 93

Verify procedures as follows:

1. Insert your IST dongle. In the Log on window, type your IST password.
2. Double-click the Incisive CT icon on the desktop, and log on as philips_service.
3. Click setting icon.
4. Click the Advanced tab.
5. Select System Setting.
6. Select Option Key Setup (see Figure 8-1).

Figure 8-1: Option Key Setup

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7. Click Add key... button (see Figure 8-2).

Figure 8-2: Add

459801179281 Rev F CSIP Level 1 95

8. The Add key...dialog box opens (see Figure 8-3).

Figure 8-3: Add key

9. Enter the Option Key(see Option Key Manager System on page 97).
10. If an Option Function was purchased by the customer, the function status will be Opened. Otherwise,
the status will be empty.
11. If the Option Function is not the same as Option Key according to 8.2Option Key Manager System on
page 97.
12. Click OK and Exit.
13. Restart the application software and log on as philips_service.
14. Re-check the status of the Option.

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8.2 Option Key Manager System

Note: The Option key Manager Website can be accessed via Philips Intranet only.
The Option Key Manager System is available online.
1. Launch Internet Explorer.
2. Copy this URL to the address field: http://cnhsherdb1vw022.code1.emi.philips.com:8200/.

3. If the system Serial Number can not be found, contact the Help Desk.

The system Login interface opens (see Figure 8-4).

Figure 8-4: Option Key

4. Type the User ID: philips_service and Password (see Figure 8-4).
5. Click Login.

459801179281 Rev F CSIP Level 1 97

Note: The ID and Password are case-sensitive.

6. Click View System Options. The View System Options interface opens.
7. Select one of the View System Options.
• System S/N: only show the input S/N system Option.
• System Type: show selected Type system Options
• Show All: show all systems Options
8. Click the View button in front of the system on the View Option Interface, the option description
appears.
9. Click Save for the desired system.
10. Click Save on the popup window to save the option key information of the system to a text file.
11. Click LogOut on the upper right corner on the interface.

!
WARNING: All USB devices must be scanned for virus’ by the site’s IT department before being inserted
into a host computer. Do not use a USB device that has been connected to non-Philips
computers.
12. Save the text file to an external device that you can used when you are at the site.

459801179281 Rev F CSIP Level 1 98

Perform required tests according to Incisive CT Image Quality and Dose Testing Instructions.

459801179281 Rev F CSIP Level 1 99

Copyright@ 2017 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Appendix A
Appendix A: Deleting and Configuring the RAID Configuration

A.1 Deleting the RAID Configuration

!
WARNING: Deleting the RAID 0 hard disk array will result in the loss of all Data.
1. As computer boots, press Ctrl+C to enter the RAID setting.
2. Press Enter.
3. Select RAID Properties by using UP/Down arrow key (see Figure A-1).

Figure A-1: RAID Properties

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4. Press Enter.
5. Select View Existing Volume by using UP/Down arrow key(see Figure A-2).

Figure A-2: View Existing Volume

6. Press Enter.

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7. Select Manage Volume by using Up/Down arrow key(see Figure A-3).

Figure A-3: Manage Volume

8. Press Enter.
9. Select Delete Volume by using Up/Down arrow key (see Figure A-4).

Figure A-4: Delete Volume

459801179281 Rev F CSIP Level 1 102

10. Press Enter.

11. Press Y on the keyboard to delete volume and exit to Adapter Properties (see Figure A-5).

Figure A-5: Delete

12. Press Esc on the keyboard twice.

13. Press Exit the Configuration Utility and Reboot to save.

459801179281 Rev F CSIP Level 1 103

A.2 Configuring the RAID 0

!
WARNING: Rebuilding the RAID 0 hard disk array will result in the Loss of all Data.
1. As the computer boots, press Ctrl+C to enter the RAID Setting.
2. Press Enter.
3. Select RAID Properties by using Up/Down arrow key (see Figure A-6).

Figure A-6: RAID Properties

4. Press Enter.

459801179281 Rev F CSIP Level 1 104

5. Select Create RAID 0 Volume.

Figure A-7: Create RAID 0 Volume

6. Press Enter.

459801179281 Rev F CSIP Level 1 105

7. Press Space on the keyboard for four Hard Disks whose Disk Size are 240GB (see Figure A-8).

Figure A-8: YES

8. Press Button C on the keyboard.

9. Select Save changes, then exit this menu by using Up/Down arrow key (see Figure A-9).

Figure A-9: Save

10. Press Esc on the keyboard twice.

11. Select Exit the Configuration Utility and Reboot to exit.

Note: When you create RAID, Disk E may not recognized and need to configure Raw Data Disk again.

459801179281 Rev F CSIP Level 1 106

While performing the procedures described in this manual, Philips requires that you record each action
in a printed copy of the attached Activity Record or in the PA tool to confirm that the actions have been
performed as described in the procedure.
If you use the Activity Report, attach it to your Service Work Order when you have completed the
procedure. To open the Activity Record, click on the icon below.

459801179281 Rev F CSIP Level 1 107

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