SAP Activate 1749611384
SAP Activate 1749611384
Contents
Preface ..................................................................................................................................................... 11
Introduction: The Path to Certification ........................................................................................ 17
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8 Contents Contents
8
Contents 9
Appendices 351
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Chapter 1
SAP Activate Overview
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Real-World Scenario
After you completed your master’s degree in retail management seven years
ago, you joined a global chain of clothing stores as a subject matter expert
(SME). Currently, you’re working as a senior project manager. You’ve also
worked as a software developer in a regional retail organization for two years
prior to starting your master’s degree.
You learned that the company has decided to implement SAP S/4HANA, and
you approached your supervisor to speak about the SAP project manager
opportunity for the global program.
During your conversation, your boss briefs you about this transformation
initiative. Although your boss admits to not being an SAP expert, his under-
standing is that the project is to implement various modules of SAP, includ-
ing finance and accounting, human resources, core retail, warehouse man-
agement, supply chain, and many more. They are also planning to migrate
legacy system data to the new environment. You learn that the project is
starting in the next few weeks and offer your assistance and expertise in
project management along with key business processes such as pricing,
option planning, stock transfer, and retail analytics—your core area of exper-
tise.
Your boss appreciates your interest and brings up the SAP Activate method-
ology that the project team will follow to make this transition. Your boss asks
you to start looking into it and conduct knowledge-sharing sessions with all
team members, eventually leading the fit-to-standard sessions on business
processes.
So, you have a new task at hand! What is SAP Activate, and how should you
get started?
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Overview
In the subsequent sections, you’ll learn about and understand these key concepts
followed by some questions and answers.
Note
Although this is the first chapter in the book, this topic carries 11–20% weightage in the
exam, leading to eight to sixteen questions in the certification exam.
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SAP Activate
Discover
Run Prepare
6 2
SAP Best
Practices
SAP
Activate
One Guided
Methodology Configuration
5 3
Deploy Explore
4
Realize
SAP Systems
SAP S/4HANA SAP S/4HANA
On-Premise On-Premise
Non-SAP SAP S/4HANA
SAP Systems Other ERP
Systems On-Premise
SAP SAP
S/4HANA Cloud Non ERP S/4HANA Cloud
SAP S/4HANA Migration Cockpit Software Update Manager (SUM) Data Management and Landscape
Transformation (DMLT)
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Overview
Note
Notice that in system conversions, you can’t move the existing SAP system to SAP
S/4HANA Cloud because of the customization in the current implementation. In an ideal
scenario of zero customization, you can convert the existing system to the cloud, but we
all know that an “ideal” system doesn’t exist.
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SAP Best
Practices
SAP
Activate
One Guided
Methodology Configuration
The first of the three pillars is SAP Best Practices. Implementation of any ERP
requires sound functional knowledge and a strong understanding of the business
requirements. The first pillar of SAP Activate is meant to provide a standard, con-
sistent, and preconfigured ready-to-run business process optimized for SAP
S/4HANA. SAP Best Practices supports new implementations as well as the migra-
tion and integration of system conversion. For selective data transitions (or land-
scape transformations), SAP Best Practices, apart from the use cases, migration,
and integration, includes the extensibility of existing business processes with the
customer’s own processes.
SAP Best Practices help the project team in the following:
Faster time to value
The ready-to-run, preconfigured processes, along with other assets, will help
jump-start the implementation. If followed, it drastically reduces the imple-
mentation time, and customers can reap the benefits quickly.
Predictable results
The variety of business scenarios across the industry provides repeatable and
predictable results. SAP Best Practices, along with some localization, generally
forms the implementation baseline.
Quick and simple onboarding to the cloud
Easy deployment to the cloud provides flexibility for clients.
Configuration
The preconfigured best practices are available in the system but are in a dor-
mant state and require activation. Once activated, you can execute the best
practices on the activated system.
Note
SAP Best Practices scope items were previously accessed via SAP Best Practices Explorer,
which has been retired and replaced by SAP Signavio Process Navigator. However, SAP is
still in the process of updating the exam, and you may get questions related to SAP Best
Practices Explorer. Just keep in mind that SAP Signavio Process Navigator is the current
service.
Guided Configuration
Guided configuration, the second pillar of SAP Activate, supports SAP S/4HANA
implementations by providing a framework, accelerators, playbooks, checklists,
tools, and many other assets. Because SAP Activate is a common methodology for
both cloud and on-premise implementations, the tools for guided configuration
vary based on the chosen landscape. In simple terms, guided configuration is your
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personal assistant that will help you configure the system. For SAP S/4HANA
Cloud, it also helps in managing the lifecycle of the preconfigured business pro-
cess. However, guided configuration behaves differently for on-premise SAP
S/4HANA and SAP S/4HANA Cloud versions, as shown in Figure 1.5.
The SAP solution builder tool is the first step of guided configuration, which allows
you to activate the best practices. Within the SAP solution builder tool, processes
are modeled as scope items. You can develop and structure configuration content
based on the industry model. Let’s explore the guided configuration for cloud and
on-premise implementations:
SAP S/4HANA Cloud
In the activated environment, a customer or a partner can use self-service con-
figuration via the Self-Service Configuration User Interface (SSCUI) to adjust
and personalize the solution. SSCUI contains the following features:
– Personalized processes
– Ability to adjust settings based on client’s needs
– Easy-to-use SAP Fiori apps
The expert configuration capabilities, on the other hand, are available only to
SAP’s service center team, which works closely with the customer and/or part-
ner to implement the desired configuration settings in the system. Expert con-
figuration capabilities include the following:
– Deeper configuration changes
– Ability to add new processes or adjust preconfigured processes
Expert configurations are implemented in the quality system by the SAP ser-
vice center team. Table 1.1 shows what is allowed and what is restricted by the
expert configuration.
SAP S/4HANA (on-premise)
The implementation team starts with the activated SAP Best Practices in the
sandbox environment. After the fit-gap analysis, covered later in this chapter,
the implementation team uses the standard implementation guide (IMG) for
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Overview
the configuration. Furthermore, the team uses SAP Solution Manager to cap-
ture and store the project documentations in one location.
Allows Restricts
Adaptation of editable fields within SAP Deletion of SAP Best Practices content
Best Practices Change in noneditable fields in SAP Best
Creation of new/custom processes in the Practices content
customer-owned area (also known as Z
scope items and Z building blocks)
Consideration of namespaces for
customer-owned processes
You can access the guided configuration using the Manage Your Solution app to
gain the following benefits:
Evaluations of activated business processes
Initial configuration of the activated solution and updates for continuous inno-
vations
A process-driven approach to test your configured business process
A migration engine for simple data migration and end-user training
One Methodology
The third pillar of SAP Activate, which is the successor of the ASAP and SAP Launch
methodologies, is the methodology itself—one modular, simpler, and agile meth-
odology. Some of the salient features of the SAP Activate methodology are shown
in Figure 1.6. The SAP Activate methodology is wide-ranging and supports the ini-
tial implementations as well as the continuous innovations on one spectrum,
while on the other spectrum, it also covers the implementations of broad SAP
solutions such as SAP S/4HANA, SAP cloud solutions, and SAP Business Suite. And,
on yet another spectrum, it enables co-innovations with partners and customers.
The SAP Activate methodology not only provides a structured and cohesive
approach to implement the solution, but it also provides the solution, contents,
and accelerators for the three transition paths. The Roadmap Viewer is the tool
where you can find the methodology, contents, and accelerators, whereas SAP Best
Practices will provide you with the business solution and related accelerators. The
methodology, by default, uses the agile delivery approach and provides ready-to-
use, preconfigured solutions and the corresponding documentation in SAP Best
Practices. Furthermore, the methodology provides fit-to-standard analysis, con-
ducted during the explore phase of the project, to identify the gaps and adjust the
baseline solutions to fit the customer’s needs.
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Successor
of ASAP/
SAP Launch
One Three
Methodology Transition
SAP Best Paths
Practices
SAP
Activate
One Guided
Methodology Configuration
Broad
Coverage
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Overview
Using the same versatile SAP Activate methodology, you can implement a six-
week project of SAP S/4HANA Finance in the cloud or a 60-week complex and
global implementation project of SAP S/4HANA. These projects are of different
sizes and complexities, yet you can pick and choose the deliverables and tasks
from the same basic framework. Additionally, the framework scales up or down
depending on the project and solution requirements. The iterative approach and
incremental build from the agile framework are woven into SAP Activate to
improve the quality of deliverables and the solution by conducting frequent vali-
dations 5.
Quality, a continuous focus of all SAP methodologies, is built into the SAP Activate
methodology, including structured quality management plans, quality gates at
different stages of the project, the agile iterative approach, continuous and fre-
quent validations, a focus on testing and integration, and a business-driven solu-
tion approach 6.
Tip
Pay attention to the benefits of SAP Best Practices. You’ll most likely get a question from
this topic. The question can be framed to identify the benefits of SAP Best Practices such
as “predictable results,” “faster time to value,” or “cloud ready.”
1.2.4 Structure
Figure 1.8 shows the structure of the SAP Activate methodology, which has a total
of six phases (including four project or core phases), 11 workstreams, and several
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tasks and deliverables. In this section, we’ll look into the phases of the project,
understand the workstreams, and identify the high-level tasks/activities that the
project team will perform under each phase/workstream and the corresponding
deliverables. SAP mandates the four quality gates after the prepare, explore, real-
ize, and deploy phases.
QG QG QG QG QG
Discover Prepare Explore Realize Deploy Run
Project/Core Phases
Phases Quality Gates
Project Management
Cutover Plan
Tasks
Deliverable
Phases
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Each phase of the project delivers a specific, predetermined value that helps
achieve the project’s business objective. Let’s review the six phases of the SAP Acti-
vate methodology and understand the value (or deliverables) that it delivers:
Discover
This is the most strategic phase from the organizational change perspective
whereby the executive team builds the digital transformation strategy, leverag-
ing the overall organizational strategy. The digital transformation strategy
must align with the organizational strategy, and SAP S/4HANA may be the
upcoming digital core of the technology roadmap.
During this phase of the project, a cloud trial system can be provisioned to
understand the business value and build the implementation strategy. Some of
the deliverables from this phase are as follows:
– Cloud trial
– Discover assessment
– Application value and assessment
Prepare
As the name suggests, most of the project planning happens during this phase
of the project. The project manager kicks off and officially commences the proj-
ect. Based on the approved resource planning, the resources are assigned, and
the starter system—initial technical environment—is provisioned (set up)
during the prepare phase of the project. Some of the deliverables from this
phase are as follows:
– Project plan and its components, including the risk management plan, com-
munication plan, scope management plan, project schedule and its manage-
ment plan, budget management plan, quality management plan, and a few
others
– Organizational change management (OCM) roadmap
– Fit-to-standard analysis preparation
– End-user learning strategy
– Phase closure and sign-off phase deliverables
Explore
The project team conducts the fit-gap (or fit-to-standard) analysis to ensure
alignment, understand the gaps (if any), and finalize an acceptable solution to
bridge the gaps. This is the most complicated phase of the project, where the
team has to perform a fine balancing act. Some of the deliverables from this
phase are as follows:
– Project execution and monitoring
– Fit-to-standard analysis
– Customer execution of standard process
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– Solution definition
– Product backlog
– Phase closure and sign-off phase deliverables
Note
One of the key outputs of the explore phase is the product backlog, which we’ll discuss
further in Chapter 3. However, it’s important to understand that the product backlog is a
living document and will change continually during the realize phase of the project. It’s
not signed off to freeze the requirement.
Realize
The project team uses the Scrum approach to build and test the business solu-
tion based on the product backlog that was built during the fit-gap (or fit-to-
standard) analysis in the explore phase of the project. During this phase, the
project team further plans the operational and cutover activities. They will also
migrate the legacy data and carry out some additional planning work. Like any
other phase, the project team must clear the quality gate to move to the next
phase of the project. Some of the deliverables of the realize phase are as follows:
– Project execution and monitoring
– Solution build
– Data migration
– Operational planning
Deploy
This is the phase with the most apprehension when the go-live happens. The
team sets up the production environment, completes the customer readiness
check, conducts end-user training, and carries out other production cutover
activities. The team ensures a seamless go-live, carries out hypercare activities,
documents the lessons learned, and transitions the project to the operations.
Some of the deliverables of the deploy phase are as follows:
– Project execution and monitoring
– Go-live system
Run
In this final phase, the operation is carried out based on the operational strategy
and planning, including other activities such as benefit realization, enhance-
ments, bug fixes, and optimization. Some of the deliverables of the run phase
are as follows:
– Continuous improvements
– Continuous consumption of innovations
Figure 1.9 shows the high-level activities carried out in each phase of the project.
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Digital Prepare the Project Complete Fit-Gap Build and Test the Set Up Production
Management Plans Analysis Operations
Transformation Business Solution Environment
Strategy and Benefit
Roadmap Identify Gaps and Build Realization
Kick-Off Meeting Data Migration End-User Training
Product Backlog
Enhancements
Implementation Go-Live and
Strategy Resource Onboard Adaptation Activities
Hypercare
Bug Fixes
Impact Analysis Lessons Learned and
Start the Project Operation Planning Optimization
Project Closure
QG QG QG QG QG
Contracting End of
Contract
Customer
Customer
Project Team
Partner
Workstreams
Workstreams (see Table 1.2) are collections of related deliverables that span the
phases. They are attributes assigned to a deliverable and the related tasks. A deliv-
erable must be a part of a workstream that is delivered at a predefined phase of the
project. For example, fit-gap analysis is a part of the application design and config-
uration workstream, which should be delivered during the explore phase of the
project. shows the different workstreams and what they consist of.
Workstream Description
Project management Covers all aspects of the initiation, planning, executing, monitor-
ing and controlling, and project closure
Application: Design Covers all aspects within the scope of work, starting from scope
and configuration validation, fit-gap analysis (solution validation and delta design),
configuration, unit testing (except custom development), and
customer reviews at the end of each sprint
Testing Covers all aspects of testing the solution, including test cases,
test strategy, test planning, and different types of testing based
on the need (e.g., regression testing, performance testing, pene-
tration testing, user acceptance testing, etc.)
Integration Covers all aspects of integration, including integration require-
ments, related documentation, approach, planning, and setting
up the middleware between the solution and the third-party sys-
tem
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Workstream Description
Solution adoption Key workstream for user’s adaptability of the solution across the
organization and includes OCM, training management, and
value management
Customer team Focuses on the project team and ensures the project team readi-
enablement ness to prepare the product backlog effectively
Analytics Covers the analytics portion of the SAP S/4HANA implementa-
tion
Extensibility Covers the design, development, testing, deployment, and inte-
gration of custom code
Data management Covers all tasks/activities related to the data migration, such as
discovery, planning, mapping, cleansing, and migration of the
legacy data, as well as cutover planning/execution and hyper-
care support
Technical architecture Covers the solution landscape, technical architectural require-
and infrastructure ments, organizational policies, and conformance related to secu-
rity and its setup, operations, standardization, and processes
Operations and support Covers all aspects of transitioning the project to operation,
including help desk processes, change management processes,
service-level agreement (SLA) management, incident manage-
ment, problem management, and user-related operations and
processes
There are four workstream states: planning, preparation, execution, and opera-
tions preparation.
Here’s a final note on a few key terms at work within the SAP Activate methodol-
ogy:
Deliverables
A deliverable is an outcome that is delivered during the course of the project.
Several deliverables are included within a workstream.
Tasks
A task is work to be performed. The outcome of a set of related tasks is a deliver-
able.
Artifacts
An artifact is the information or the document created during the process of
implementation or conversion; examples are project plan, status report, inter-
nal estimation sheet, and so on. Figure 1.10 shows how an artifact is created by
completing the deliverable or carrying out the given activity.
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Project Activities/Tasks
Outputs
Inputs
Results/Information Assets/Artifacts
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Guided configuration
The second pillar of the SAP Activate methodology provides accelerators, tools,
techniques, playbooks, and many other assets to help the project team bridge
the gap between SAP Best Practices and the client’s requirements.
One methodology
The SAP Activate methodology is applicable both for cloud deployments and
on-premise implementations.
1. What are the phases and correct order of the SAP Activate methodology?
2. Which of the following are pillars of the SAP Activate methodology? (There are
two correct answers.)
3. You’re a seasoned project manager and have sound knowledge of the SAP
Activate methodology. Your organization just hired an exceptional FICO
resource who wants to transition into SAP project management. Although
this resource has full support from your supervisor, at times, they annoy you
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by asking questions when you’re in the middle of some critical work. You’re
meeting with a client project manager to explain the cloud trial deployment.
The FICO resource, in front of the client project manager, asked you to explain
the resource assignment. How would you handle the situation?
A. You explain to them that the two of you can talk later in the evening.
B. You ignore them.
C. You explain that you can assign the resources in the current phase because
the contract is already signed.
D. You explain that currently you’re in the discover phase and can assign
resources only in the prepare phase.
E. You explain that you’ve completed the prepare phase and all the resources
are already assigned.
5. Which of the following are correct about SAP Activate phases? (There are two
correct answers.)
6. Your old friend and longtime colleague is new to the SAP Activate methodol-
ogy, although he has sound project management expertise. He is confident
that managing an SAP project using SAP Activate will be easy and doesn’t
require any training or learning exercises. You understand the challenge and
want to tell him the importance of learning and how different SAP Activate is
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from earlier methodologies. If you ask your friend to identify the correct state-
ment about the workstreams, which two options will he pick to demonstrate
sound SAP Activate knowledge? (There are two correct answers.)
7. Which of the following is delivered as SAP Best Practices within the SAP Acti-
vate framework?
8. A pizza delivery company has 100+ franchise and owned business locations
across the continental United States. Last year, the company incurred huge
losses because their billing and interactive voice recognition systems (IVRS)
failed. They were unable to receive any orders online or by phone for three
days, which adversely affected their brand reputation. Although they were
able to receive in-person orders, the reconciliation of inventory and accounts
receivable was a nightmare. They are still recovering from the losses and have
a limited budget. Furthermore, they want to complete the implementation
before the start of the holiday season, which will be in four months. Which of
the following landscapes will you choose based on these requirements?
A. SAP S/4HANA Cloud seems to be a good fit because of the company’s exten-
sive and dispersed locations across the continental United States.
B. SAP S/4HANA Cloud doesn’t seem to be a good fit because of the company’s
extensive and dispersed locations across the continental United States. They
should go with an on-premise SAP S/4HANA deployment instead.
C. Assuming they will agree to SAP Best Practices, the SAP S/4HANA Cloud
option is best because it not only caters to their outage issue but also
addresses their low budget and tight implementation timeline.
D. Assuming they will agree to SAP Best Practices, the on-premise SAP S/4HANA
option is best because it not only caters to their outage issue but also
addresses their low budget and tight implementation timeline.
E. None of the above.
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9. You’re a seasoned project manager for SAP S/4HANA Cloud. One of the interns
asks you about the possibility of using the SAP S/4HANA Cloud version. Which
of the following options is correct?
A. You use the SAP Activate methodology for the SAP S/4HANA Cloud deploy-
ment, which is the same as that of earlier methodologies to implement SAP.
B. You can’t use system conversion to move the current SAP ERP 6.0 setup to
SAP S/4HANA Cloud because of numerous customizations.
C. You suggest that the SAP Activate methodology for the on-premise version
is much more robust yet flexible to accommodate a client’s requirements
compared to the SAP Activate methodology for the cloud deployments.
D. You appreciate the SAP vision of launching the SAP Activate methodology,
which will resolve all the issues related to the ASAP 8.0 methodology.
E. None of the above.
11. Which activity are you performing based on the following scenario?
You just completed a marathon meeting with a client that was attended by
several participants from both sides. However, Roger, who is the SME for the
procure-to-pay process, was unable to attend due to personal reasons. The cli-
ent project manager insisted on continuing with the meeting and suggested
that he has some preliminary knowledge of the procure-to-pay process, but he
is also doubling as the budgeting specialist. The group must complete the
analysis of at least one process today.
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A. There is no cloud option for the SAP S/4HANA retail industry solution.
B. There is no need for a dedicated project manager for such a small project.
C. The client must return the duly signed and formally accepted planning doc-
uments.
D. For cloud deployments, the team should not complete delta design.
13. Match column A (key characteristics) with column B (attributes) in Table 1.4.
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15. Which of the following is true about SAP S/4HANA guided configuration?
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5. Correct answers: B, C
The question is asking specifically about SAP Activate phases and not work-
streams. Although project management is one of the 11 workstreams of SAP
Activate, option A, though correct, isn’t the right choice for the given question.
Option B is correct because a phase can have activities related to multiple work-
streams. For example, during the realize phase, the workstreams may include
activities related to project management, technical architecture and infrastruc-
ture, data migration, and more. Option C states that the project team must clear
the quality gates to move to the next phase of the project, referring to a meth-
odology with quality built in, which is the sixth characteristic of SAP Activate.
Options D and E are incorrect.
6. Correct answers: A, B
Option A is correct because a workstream is defined as an attribute to delivera-
bles and tasks. Options C and D are incorrect, as there can be multiple delivera-
bles in a workstream, and not all workstreams can span all the phases of the
project. For example, operations and support starts during the explore phase of
the project. Option E is also incorrect because the project management work-
stream, from an SAP Activate perspective, is not applicable in the run phase.
However, per the Project Management Institute (PMI), operations and service
delivery, continuous improvements, optimizations, and the management of
enhancements will continue throughout the application lifecycle. Option B is
correct; the five application-specific workstreams are application design and
configuration, testing, integration, solution adoption, and customer team
enablement.
7. Correct answer: C
SAP Best Practices delivers the rich and ready-to-deploy processes for the core
processes, along with migration and integration processes. Accelerators, self-
service configuration, expert configuration, and so on are part of guided con-
figuration.
8. Correct answer: C
On-premise isn’t the right option because of the budget and timeline con-
straints. Although option A correctly chooses the SAP S/4HANA Cloud deploy-
ment, the stated reason is incorrect. Option C is the correct choice with proper
assumption related to SAP Best Practices.
9. Correct answer: B
This question gives you limited information about the SAP S/4HANA Cloud
deployment, so you have to pay close attention to each of the options. Option
A is incorrect because SAP Activate is different from SAP Launch. Option C is
also incorrect because SAP Activate is one methodology for both cloud and on-
premise deployments. However, option D is misleading by stating that SAP
Activate will resolve all the issues related to the ASAP methodology.
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Tip
Look out for extreme words such as “all,” “never,” “forever,” and so on, as these choices
are often incorrect.
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1.6 Takeaway
This chapter introduced you to the latest project management methodology, pre-
sented by SAP originally in 2015 with regular updates since then. We started with
the three pillars—SAP Best Practices, guided configuration, and one methodol-
ogy—of the SAP Activate methodology and discussed the importance of each.
You learned more about the methodology by looking into the six key characteris-
tics—start with best practices; cloud ready; validate solution; premium engage-
ment ready; modular, scalable, and agile; and quality built in—of the SAP Activate
methodology. We looked at how best practices and being cloud ready complement
each other to jump-start the project. We explored the validate solution concept by
understanding the complete fit-gap analysis process and how the other three char-
acteristics help the project team in fulfilling the client’s business objectives. We’ll
study the agile approach of SAP S/4HANA implementation project delivery in
Chapter 3 and Chapter 4.
Finally, we studied the taxonomy of SAP Activate and understood the concept of
project phases, workstreams, deliverables, and tasks.
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1.7 Summary
From this chapter, you now understand the basics of the SAP Activate methodol-
ogy and its principles. This is a foundation chapter in which you learned about SAP
Activate’s three pillars, key characteristics, and taxonomy. We dug deep into the
fit-gap analysis and understood its usages across the multiple transition road-
maps.
In the next chapter, you’ll build on the basic knowledge gained in this chapter and
learn more about the three pillars, including accessing SAP Best Practices, tools for
the project team, and the methodology itself.
59
Aditya Lal, Jeyaganesh Viswanathan
SAP Activate
Project Management
Certification Guide
Certified Associate Exam
www.sap-press.com/6032
Aditya Lal is an SAP practice and transformation director. He has more than 24
years of experience with managing large and complex projects. Jeyaganesh
Viswanathan is an IT lead at Zoetis with more than 20 years of experience with
SAP solution design, implementation, support, and research.