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The working environment in the UK has evolved significantly since World War Two, with key changes including deindustrialization, new labor market rules, and the rise of digital technology. Human resource management is adapting to current trends such as diversity, equity, and inclusion (DEI), remote work models, and the use of data analytics. The psychological contract between employers and employees plays a crucial role in employee motivation, engagement, and retention, influencing organizational culture and the effectiveness of HR initiatives.

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Ludmila Dorojan
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0% found this document useful (0 votes)
8 views3 pages

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The working environment in the UK has evolved significantly since World War Two, with key changes including deindustrialization, new labor market rules, and the rise of digital technology. Human resource management is adapting to current trends such as diversity, equity, and inclusion (DEI), remote work models, and the use of data analytics. The psychological contract between employers and employees plays a crucial role in employee motivation, engagement, and retention, influencing organizational culture and the effectiveness of HR initiatives.

Uploaded by

Ludmila Dorojan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

REPORT

The working environment in the United Kingdom has changed significantly historically since
World War Two. Three significant events are listed below:
Deindustrialization: The UK underwent a transition away from its traditional industrial base
following World War Two.
Deindustrialization, as it is often known, resulted in a fall in manufacturing jobs as well as the
closing of numerous factories and mines. The economy's primary concentration shifted from
manufacturing to one that is now more reliant on services, technology, and the financial
industry. The kinds of occupations that were accessible and the qualifications needed in the
workforce were significantly impacted by this transition.
Labour Market rules: In the years following World War II, a number of labour market rules
were put into place with the intention of enhancing working conditions and defending
workers' rights. The creation of the National Health Service (NHS) in 1948, which offered free
healthcare to all citizens and alleged a key concern for workers, was one noteworthy
development.
The emergence of digital technology and automation has caused yet another significant
transformation in the working environment in the UK. Integration of computers, the
internet, and automated systems has changed many industries, starting in the second part of
the 20th century, and accelerating into the 21st. Although this has created worries about job
displacement and the necessity for people to learn digital skills to remain competitive in the
labour market, it has also contributed to increased productivity and new job prospects in the
tech industry.

Human resource management (HRM) is undoubtedly a field that is always changing to


accommodate the workforce's and organisations' changing needs. Here are three areas of
emphasis that are currently influencing the HRM field:

1. Diversity, Equity, and Inclusion (DEI): In recent years, there has been a lot of attention
placed on promoting diverse, equitable, and inclusive workplaces. DEI initiatives are being
developed and implemented with the help of HR specialists. They are attempting to develop
inclusive hiring procedures, educational curricula, and workplace cultures that encourage
diversity and guarantee equitable opportunity for all workers. In addition to abiding by anti-
discrimination laws, this calls for proactively resolving bias, establishing a sense of belonging,
and encouraging diverse leadership.

2. The COVID-19 epidemic has pushed the adoption of remote and hybrid work models.
Remote and Hybrid Work Management. To support these new methods of working, HR
experts are now responsible with creating rules, practises, and technologies. In remote and
hybrid work situations, this includes resolving problems with employee well-being,
performance management, collaboration software, and cybersecurity.

3. Data analytics and HR technologies are becoming essential components of contemporary


HRM practises. To make wise choices about hiring, workforce planning, performance
management, and employee engagement, HR managers are increasingly turning to data-
driven insights. Additionally, automation and the usage of artificial intelligence (AI) are
changing HR procedures including hiring and onboarding.

2.b) The implicit, unwritten expectations, attitudes, and impressions that people have about
their shared commitments and duties with their employer or organisation are collectively
referred to as the psychological contract. It is the unwritten, subjective agreement between
employers and employees regarding what is expected of them in the workplace, outside the
specific clauses found in a formal employment contract. This agreement shapes attitudes,
behaviours, and the two parties' relationship as a whole. It is moulded by experiences,
promises, and felt obligations.
Employee Motivation and Engagement: Employees are more likely to feel motivated and
engaged when there is a strong psychological contract. Their sense of dedication and
devotion is fostered by their perception that their efforts are duly acknowledged and
rewarded. But if there's a gap between what workers believe they should get
(acknowledgment, equitable treatment) and what they really receive, it can cause
discontent, lower output, and higher employee turnover.
Communication and Organisational Culture: The psychological contract has a significant
impact on organisational culture. A culture where employees feel free to express themselves
and offer suggestions is fostered by a contract that is based on open communication,
transparency, and trust. Conversely, a breach in this contract, such as a lack of openness,
unfulfilled promises, or inconsistent communication, can result in a toxic culture
characterised by poor morale and mistrust.
Employee Retention and Talent Management: Strong psychological contracts help keep
employees on board. Employee retention is higher in organisations when workers are
treated with respect and feel appreciated. However, brilliant people may leave the company
if the psychological contract is broken because of unfulfilled expectations, unjust treatment,
or a sense that there aren't enough prospects for professional growth. This would provide
talent management problems as well as higher turnover costs.
The psychological contract could have the following effects on the three prioritisation areas
described earlier:
1. In attempts to promote diversity, equity, and inclusion (DEI), The Psychological Contract is
essential. People working in organisations from different origins frequently have different
expectations for how they should be treated and given opportunities. To build an inclusive
workplace where all employees feel their unique contributions are valued and recognised
fairly, HR professionals need to understand and manage these various expectations. Failure
to handle the Psychological Contract in this situation well might result in disengagement,
employee attrition, and possibly legal problems regarding bias or discrimination.

2. Management of remote and hybrid work environments can have a big impact on the
psychological contract. Employees who work remotely could have different expectations
than those who work onsite in terms of flexibility, communication, and work-life balance. By
creating clear norms, upholding excellent communication, and addressing issues with
isolation, fatigue, and trust, HR professionals can make sure that the Psychological Contract
is in accordance with the realities of remote and hybrid work. Disengagement and decreased
productivity might result from a mismatch between expectations and reality.
3. Data analytics and HR technology: The Psychological Contract may be impacted in several
different ways using data analytics and technology. In an increasingly automated workplace,
employees can be concerned about how their data is being used, their privacy, and the
security of their jobs. To foster confidence and allay worries, HR professionals must be open
about data usage, explain the advantages of adopting new technology, and offer training and
support to staff members. The Psychological Contract can be destroyed, and the use of these
tools hampered by a breakdown in trust connected to data and technology.
Understanding and managing the Psychological Contract is essential in all three of the
priority areas. Setting reasonable expectations, communicating clearly with staff members,
and ensuring that the company keeps its commitments are all part of it. The success of DEI
initiatives, remote and hybrid work arrangements, and the integration of data analytics and
technology in HR practises can all be supported by the Psychological Contract when it is
properly managed. It can also lead to improved employee engagement, satisfaction, and
retention.

3. As an important component of human resources that will continue to be essential for the
future of work, let's choose "Employee Engagement and Motivation" as the area of
attention.

Employee Motivation and Engagement:

Present Situation

Since several years ago, employee motivation and engagement have been major HR issues.
Employees that are engaged are more likely to be productive, dedicated to their companies,
and better at serving customers. As of my most recent knowledge update in September
2021, many organisations were putting various tactics, like flexible work schedules,
professional development opportunities, and recognition programmes, into place to
increase employee engagement and motivation.
Hybrid and Remote Work: As remote and hybrid work models proliferate; companies will
need to come up with fresh strategies for energising and inspiring their employees who may
be dispersed throughout the globe. With remote employees, creating a solid psychological
contract will be crucial.
Diverse and Inclusive Workplaces: It's essential for engagement to create inclusive
workplaces where every employee feels valued and included. To encourage a sense of
belonging among employees from varied backgrounds, organisations must concentrate on
diversity and inclusion initiatives.
Sustainability and Purpose-Driven Work: Employees are increasingly looking for employers
who share their values and advance a greater good. Businesses that place a strong emphasis
on sustainability and social responsibility are more likely to have employees that are
engaged and motivated.

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