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Remote Contract

The Remote Terms of Service, updated in May 2024, outline the legal agreements between Remote and its users regarding access to services and the platform for managing global talent. The document details the services offered, user obligations, fees, confidentiality, data protection, intellectual property rights, indemnities, liability limitations, and terms for termination. Users must comply with these terms to utilize Remote's services effectively and are responsible for ensuring third parties are aware of these terms.
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© © All Rights Reserved
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0% found this document useful (0 votes)
312 views78 pages

Remote Contract

The Remote Terms of Service, updated in May 2024, outline the legal agreements between Remote and its users regarding access to services and the platform for managing global talent. The document details the services offered, user obligations, fees, confidentiality, data protection, intellectual property rights, indemnities, liability limitations, and terms for termination. Users must comply with these terms to utilize Remote's services effectively and are responsible for ensuring third parties are aware of these terms.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Remote Terms of Service Updated May 2024

TERMS OF SERVICE
General Terms

Introduction

About Us. We’re Remote, a group of companies established in countries around the world
and a web platform (Platform), that makes it possible for You to easily access and manage
global talent.

The Terms. These Terms of Service (Terms) set out the terms by which Remote provides the
legal entities listed on your account (You or Your) with the Services detailed below and access
to the Platform. By agreeing to these Terms, You are entering into separate, legally binding
agreements with:

● if Your address is in the United States, Remote Technology Services, Inc (RTSI)1 and its
Affiliate(s) providing You Services or invoicing You directly (We, Us, Our, or Remote); or
● if Your address is outside the United States, Remote Europe Holding B.V. (Remote
Europe)2 and its Affiliate(s) providing You Services or invoicing You directly (We, Us,
Our, or Remote).3

Authority to act. You represent and warrant that any individual(s) or legal entities creating or
operating Your account have the authority to bind You and take actions on Your behalf.

Updates. Remote will notify You of any changes to these Terms, which may be necessary to
make updates to the Services or to prevent abuse or harm. If You continue to use any Services
30 days after notice of Update, You agree to the updated Terms. We will notify You if
immediate Updates are needed for legal or compliance purposes.

Our Services. We offer the following Services under these Terms:

● Employment Services, where Remote employs individuals to provide You services


(Employees),

o Premium Employment Services, which gives You access to dedicated support


specialists, prioritised onboarding, and other premium support services,

● Contractor Management Services, where Remote helps You onboard and pay
invoices for individuals You directly engage to provide You services (Contractors),

o Contractor Management Plus Services, where Remote provides you with


agreements that protect against misclassification of Your Contractors,

1
RTSI, a Delaware company, with business address at 18 Bartol Street, Suite 1163, San
Francisco, CA 94133.
2
Remote Europe, a company incorporated under Dutch Law with registered number
76348946 and registered office at Kraijenhoffstraat 137A, 1018RG Amsterdam, the Netherlands.
3
An Affiliate means a company that directly or indirectly controls, is controlled by, is under
common control with, or is otherwise in the same group of entities as a party.

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Remote Terms of Service Updated May 2024

● Payroll Services, where Remote facilitates the processing of Your employees’ payroll
(Payroll Employees),

● Human Resource Information Services (HRIS), where You can use Remote’s Platform
to manage all Your employees (Direct Employees),

● Remote Talent, where You can post open roles and find candidates, and

● additional services You may use on the Platform.

Platform. These Services and additional services or requirements to use any Remote services
will be managed through the Platform. Actions taken by You and information entered by You
on the Platform are binding. So that We can improve Your experience, We may update the
features, requirements, and offerings of Our Services.

Relationship. The relationship between You and Remote is of independent contractors and is
commercial in nature. Nothing contained herein shall be considered to create a joint venture,
partnership, or labour relationship between You and (a) Remote, (b) Remote’s Affiliates, or (c)
Remote’s Employees.

Precedence. Service specific terms (Service Terms) and terms that are relevant to an
Employee’s jurisdiction (Local Terms), take precedence over the General Terms only where
they conflict. Your use of the Platform is subject to the Remote Platform Terms of Use (Terms
of Use), which is incorporated into these Terms by reference. These Terms take precedence
over the Terms of Use only where they conflict.

API Integration(s). If You are using Remote’s products and services via a full or partial
integration of Remote’s application programming interface (API) with another web platform
or provider (External Provider), You hereby acknowledge and agree to be bound by these
Terms. Account as used in these Terms shall mean Your account with the External Provider
(and/or Your account with Remote, as applicable); Platform as used in these Terms shall
mean the API (or Remote’s Platform, as applicable). Additional terms that are relevant to API
Integrations (API Terms) will take precedence over these Terms only where they conflict

Our Services

1.1 Our obligations. As part of Our obligations, We agree to:


● comply with all applicable laws, including all tax, labour, and employment laws in
the jurisdiction where We provide You Services, along with any applicable Local
Terms,
● follow Your reasonable instructions and requests for the provision of Services
under these Terms, and
● provide You with information and reasonable assistance, when relevant, to support
You in performing Your obligations.

1.2 Your obligations. You agree to:


● not prejudice Our ability to comply with Our obligations under these Terms,
● cooperate and promptly provide Us with true, accurate, and complete information
and documents to allow Us to provide You Services (including, but not limited to,

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notice of any claims against You, Your Contractors, or Your Employees that may
impact the Services), and
● not violate laws applicable to Your jurisdiction and the jurisdiction where Services
are provided.

1.3. Third Parties. If You make any of Our Services available to any of Your Affiliates, clients or
customers, or other third parties (each a Third Party), You are responsible for:
● ensuring that such Third Parties are aware of the Terms under which We provide
the Services,
● any applicable Fees, and
● any acts and omissions of the Third Party as if they were Your own.

Fees and Payment terms

2.1 Fees. Fees payable by You for Our Services may include a flat, recurring fee (exclusive of
VAT) (Service Fees), applicable reserves, and other charges specified in the Service
Terms.

2.2 Changes in Service Fees. We may increase Service Fees each year and will provide You
with at least 30 days’ notice in writing. The increase will not apply if You choose to
terminate the relevant Services in those 30 days. Any reduction in Service Fees will take
effect immediately.

2.3 Invoices. Payment for invoices are due within 14 days of receipt, unless specified
otherwise in the relevant Service Terms. Invoices related to Late Fees, reserves,
contractual guarantees, or other costs under these Terms that require immediate
payment by Remote are due on the date specified on the invoice.

2.4 Payment charges. To cover Our cost and risk:

a. Your payment method may be subject to an additional charge, and


b. where foreign exchange applies, We may also apply a transaction fee or margin.

2.5 Late Fees. If any Fees or amounts properly charged to You are not paid within 15 days of
their due dates (Late Fees), Remote may charge interest on the unpaid amounts at 1.5%
per month or the maximum rate permitted by law, whichever is lower.

2.6 Reserves. Remote may require You to pay a reserve or provide a standby letter of credit
or other form of guarantee to provide You Services. Remote may offset any Fees owed or
amounts due with payments or reserves.

2.7 Additional payment terms. If You fail to pay any reserves or Late Fees owed, We may
immediately suspend additional Services or end the relevant Services and terminate
any related agreements at Your cost.

Confidentiality and Data Protection

3.1 Confidential Information. Confidential Information is all information relating to You or


Us, and Our businesses, products, finances, and affairs, in any media or form, that is

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marked as confidential or would reasonably be considered confidential. Confidential


Information does not include information that:

a. was already known to the recipient of the information (Receiver) at the time of
disclosure by the party who has shared the information (Discloser),
b. is subsequently disclosed to the Receiver without any obligations of
confidentiality by a third party,
c. is or becomes generally available to the public other than through any act or
omission of You or Us in breach of these Terms, or
d. is or was independently developed by the Receiver without the use of the
Discloser’s Confidential Information.

3.2 Obligations. You and We agree to:

a. maintain the confidentiality of any Confidential Information shared by You or Us,


b. not disclose to any third party, copy, or modify Confidential Information without
the owner’s prior written consent, and
c. disclose Confidential Information: (i) only to employees, Affiliates, agents,
subcontractors, vendors, and professional advisers on a need-to-know basis who
are bound in writing to confidentiality obligations similar to these; (ii) if necessary
to comply with applicable laws or regulations, provided that the owner of
Confidential Information has been notified before any disclosure has been made if
legally allowed; or (iii) if necessary to exercise the rights and perform the
obligations under these Terms.

3.3 Maintaining confidentiality. On the termination of these Terms, You or We, upon request
by the other or as legally necessary, will destroy or return to the owner all Confidential
Information it has in its possession. Your and Our confidentiality obligations will survive
after the termination of these Terms.

3.4 Data protection. You and We will both comply with the requirements of all applicable
data protection legislation and the Data Processing Addendum (DPA) set out in these
Terms.

Intellectual Property

4.1 Our Intellectual Property. We and Our licensors own, and will continue to own, all
Intellectual Property Rights in and to: (i) all works, materials, data, processes, software,
information, and other items (whether tangible or intangible) created, owned, licensed,
or developed by or on behalf of Remote or any third party that have not been created or
developed specifically for You pursuant to Our Services; and (ii) the Platform, including
any new or amended versions that We develop (together, Remote Materials). We grant
You a non-exclusive right to use the Remote Materials solely to the extent necessary to
allow You to use the Services and perform Your obligations under these Terms. We
reserve all rights which have not been expressly granted or assigned to You under these
Terms.

Intellectual Property Rights means ALL intellectual property rights of any kind, in any
jurisdiction, existing now or in the future (such as rights in business, company or trade
names, rights in domain names, patents, rights in and to inventions, utility models,

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Remote Terms of Service Updated May 2024

copyrights and related rights (including rental and lending rights), database rights,
design rights, rights in data, know-how and information, topography rights, trademarks,
service marks, the right to sue for passing off and rights to use, and protect the
confidentiality of, confidential information), whether registered or unregistered, and
includes without limitation all extensions, renewals, rights to apply for or renew the
registration and rights related to any lapsed application or registration, of such
intellectual property rights.

4.2 Your Materials. You grant Us a non-exclusive right to use the data, information, or
materials You provide to Us, along with Your Intellectual Property Rights (Your
Materials) solely to the extent necessary to provide You with the Services and perform
Our obligations under these Terms. You reserve all rights which have not been expressly
granted or assigned to Us under these Terms. We agree that all Your Materials will
remain Your property. You warrant that You have full authority and all necessary rights
and licences to allow Remote to use Your Materials, and that Remote’s use of Your
Materials does not and will not infringe any third party’s Intellectual Property Rights.

Indemnities

5.1 Our indemnities. We will indemnify, defend, and hold harmless You and Your
employees, agents, directors, officers, and representatives against any third party claims,
including all losses, damages, liabilities, costs, and reasonable legal fees, to the extent
they are due to:

a. a breach of Remote’s obligations, warranties, or responsibilities under these


Terms, and
b. Your or an Employee’s permitted use of the Remote Materials.

5.2 Your indemnities. You and Your Affiliates will indemnify, defend, and hold harmless Us
and Our employees, agents, directors, officers, and representatives against any third
party claims, including all losses, damages, liabilities, costs, and reasonable legal fees to
the extent they are due to:

a. a breach of Your obligations, warranties, or responsibilities under these Terms, and


b. Our or an Employee’s permitted use of Your Materials.

5.3 Conduct of claims. In order to receive an indemnity, the indemnified party must provide
the other party with prompt written notice of any third party claims. The indemnifying
party will have control over the defence of any claims and any settlement, provided that:
a. no settlement or compromise will be agreed if it attaches liability or fault to the
indemnified party without the indemnified party’s written approval (not to be
unreasonably withheld, delayed, or conditioned),
b. the indemnified party has the right to participate, at its own expense, in the
defence and/or settlement in order to protect its own interests, and
c. the indemnified party must cooperate and provide all information reasonably
needed for the indemnifying party to conduct the defence and/or settlement.

LIABILITY

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Remote Terms of Service Updated May 2024

6.1 Liability We can’t exclude. Neither You nor We can exclude liability for fraud, death,
or personal injury caused by gross negligence or wilful misconduct.

6.2 Exclusions. Neither You nor We are liable for any indirect or consequential losses of
any kind, whether or not You or We were advised of the possibility of such loss. We
will also not be liable to You for claims, losses, penalties or negative consequences
that result from:

a. an Employee, Contractor, or Your employee’s improper use of Intellectual


Property Rights, Your Confidential Information and/or Personal Data,
b. a breach of these Terms due to the acts, omissions, or breach of any
agreements by an Employee, Contractor, or Your employees,
c. a breach of these Terms due to Your acts, omissions, or breach,
d. an Employee’s or Contractor’s failure to have the applicable certifications,
qualifications, insurance policies, or other professional qualifications
necessary to provide You services,
e. any agreements or policies between You and an Employee, Contractor, or
Your employees,
f. the use of Our Services by a Third Party, and
g. an authoritative governmental body determining, despite these Terms, that
Your presence in a particular country amounts to a permanent establishment.

6.3 Limitation on liability. Except for Indemnities, any Fees, and Your failure to pay Us
any amounts owed, liability under these Terms is limited to the total amount of
Service Fees paid for the Service relating to the claim in the 12-month period prior
to the claim arising or prior to Termination (if a claim arises post Termination). For
breaches of the Confidentiality or Intellectual Property provisions, or Data
Processing Addendum that result in direct losses to You or Us, liability under these
Terms is limited to five times (5x) the total amount of Service Fees paid for the
Service relating to the claim in the 12-month period prior to the claim arising, or
prior to Termination (if a claim arises post Termination).

Term and termination

7.1 Duration. These Terms will commence on the date You agree to the Terms on Our
Platform and will continue for 12 months (Initial Term). After the Initial Term, these
Terms will automatically renew for additional 12-month periods (each a Renewal Term
and together with the Initial Term, the Term).

7.2 Termination. You or We may terminate these Terms or a Service at any time, by
providing at least 30 days’ prior written notice. You or We may immediately terminate
these Terms by written notice if:

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Remote Terms of Service Updated May 2024

a. You or We materially breach these Terms, and are unable to cure the breach within
15 days of receiving notice of the breach,
b. (i) We determine, using Our reasonable judgement, that the payments necessary
for the Services cannot be made by You, (ii) You cease trading or wind down Your
operations, or (iii) You or We are or will become subject to administration,
insolvency, bankruptcy, or other similar event, or
c. You have accrued Late Fees.
Termination is subject to any applicable Service Terms.

7.3 Survival. Any provisions in these Terms which are intended to remain in force on or after
the Termination of these Terms, will continue to remain in full force, including, but not
limited to:

a. Your and Our obligations until all Services are concluded in accordance with these
Terms,
b. Your obligations to pay any Fees or amounts owed to Us, and
c. Your and Our confidentiality obligations.

Other important terms

8.1 Entire agreement. These Terms are the entire agreement between You and Us. Unless
agreed to in writing or via the Platform by You and Us, anything outside of these Terms,
such as discussions or other agreements not expressly mentioned in these Terms are
superseded by these Terms.

8.2 Notices. Any legal notices sent under these Terms to:

a. Remote - will be in writing to [email protected],


b. You - will be in writing to the email address listed on Your account.

8.3 Marketing. We may publish Your name and logo on Our website as Our customer,
publish marketing materials about Our provision of Services to You, or use You as a
reference for the press or Our prospective customers, unless You notify Us otherwise in
writing.

8.4 Force majeure. We will not be liable or in breach of these Terms for any delays or failures
in Our performance that result from an event beyond Our reasonable control (including,
but not limited to, if Remote is forced to cease operating Employment Services in a
particular jurisdiction). If this type of event occurs, We will promptly notify You, provide
information regarding the delay, and make all reasonable efforts to resume
performance as soon as possible.

8.5 No waiver. No delay or failure to exercise any right or remedy available under these
Terms will prevent the future exercise of any such right or remedy.

8.6 Assignment. Neither You nor We may assign any of the rights and duties under these
Terms without the prior written consent of the other, except to an Affiliate or successor.
Any assignment by You shall be subject to prior written notice of 30 days to Us, and a
successful compliance check of the relevant parties. These Terms shall be binding upon
and for the benefit of the respective successors and permitted assigns. Any attempted

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assignment, transfer or other conveyance in violation of the foregoing shall be null and
void.

8.7 Invalidity. If any provision of these Terms is held to be illegal, invalid, or unenforceable,
that provision is agreed to have effect to the extent possible to reflect its original intent.
The remainder of these Terms will remain valid and enforceable.

8.8 Third party rights. Nothing in this Agreement is intended to confer any rights or
remedies on anyone other than the parties to the Agreement and their respective
successors, representatives and assigns. The provisions of this Agreement shall not
entitle any person not a signatory to this Agreement to any rights as a third-party
beneficiary, or otherwise, it being the specific intention of the parties hereto to
preclude any and all-non-signatory parties from any such third party beneficiary rights,
or any other rights whatsoever, including any rights of enforcement of the Terms under
the Contracts (Rights of Third Parties) Act 1999.

8.9 Dispute resolution.

a. Arbitration. Except for disputes regarding non-payment of Fees, if a dispute


arises that cannot be resolved within 30 days, then We and You will attempt to
settle the dispute through mediation under the International Chamber of
Commerce’s Commercial Mediation Procedures within 90 days. If the dispute
remains unresolved, We and You will settle it via arbitration by the International
Chamber of Commerce under its Commercial Arbitration Rules. If possible, the
mediation or arbitration shall be conducted remotely, in English, by a single
arbitrator, using secure video conferencing. Any arbitration or mediation shall
be confidential. Either You or We will have the right to injunctive or equitable
relief, pending a final decision by the arbitrator.
b. Unpaid Fees. All disputes regarding any Fees owed to Remote may be brought
in the country listed on Your account, any country in which You are legally
registered, or the courts of England and Wales. Remote will be entitled to
reasonable attorneys’ fees and costs in the event a court of competent
jurisdiction determines that You owe Fees to Remote. We may use a
collections or similar agency to obtain any unpaid Fees.

8.9 Governing law. Disputes for Unpaid Fees brought in the United States of America are
governed by the laws of the State of California, without regard to conflict of law
principles. All other disputes under these Terms are governed by the laws of England
and Wales.

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Service Terms

Employment Services

Employment Services. Through Our Employment Services, We employ individuals to provide


You services (Employees).

1.1 Our obligations. We will perform the following employer obligations to industry
standards:

● confirming that an Employee has the right to work in the relevant jurisdiction,
● managing payroll and benefits (including paying Employees’ salaries, applicable
taxes, and withholdings),
● hiring and onboarding onto the Platform,
● managing absences and time off requests,
● managing disciplinary issues, and
● terminating Employees.

Employer tax or other obligations relating to any equity, token, option, or similar grant
handled by Us will be subject to timely notification of taxable events, provision of all
required documents and information, and applicable laws.

1.2 Your obligations. You agree to:

● provide Us accurate information to allow Us to provide You Employment Services


(including, but not limited to, paid time off, holiday balances, hours worked,
overtime, and sick leave),
● ensure that Employees have the professional licenses, credentials, and
qualifications required to provide You services,
● ensure that Employees’ working environments meet applicable occupational
health and safety requirements, and
● not enter into any agreement with an Employee that is in breach of these Terms or
may place Us in breach of these Terms.
Any payments required to be made by Us to the Employee (including, but not limited to,
paid time off or overtime balances) are based on the documents and information
available to Us and applicable laws.

1.3 Employment Agreements. Employment Agreements will be based on local law and
may include Your additional specifications for the services provided. We also require
Employees to:

● follow any codes of conduct or similar policies Remote or You may provide (subject
to the Employment Agreement and applicable law),
● keep Your information confidential (You may ask Employees to sign a
confidentiality agreement with You in addition to the confidentiality provisions
contained in Our Employment Agreements),
● comply with applicable laws while providing their services to You, and
● agree to intellectual property terms to facilitate the transfer of intellectual property
from the Employee to You.

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Remote Terms of Service Updated May 2024

Remote does not have an obligation to employ an individual (whether due to right to
work, regulatory issues, or otherwise).

1.4 Changes to Employment Services. You acknowledge that We, as the employer, will
implement any changes to Employment Agreements or Employment Services and take
any administrative actions (including terminations) concerning Employees. If You want
to request such changes, You will provide Us with the relevant information We may
require. We will implement any changes or actions (as limited by these Terms and
Remote’s business model in a jurisdiction).

1.5 Employment Claims. As the employer, We will conduct the defence and settlement of
any claims, actions, lawsuits, concerns, allegations, grievances, inspections,
investigations, or regulatory matters against Us in connection with Employment
Services (Employment Claims). We will take reasonable steps to consult with You and
agree with You on any defence, response, settlement, or compromise (Your agreement
not to be unreasonably withheld, delayed, or conditioned). In the event of any
withholding, delay, unreasonable conditional approval, or breach of these Terms, We will
have the right to defend or settle any Employment Claims without Your consultation or
agreement. In all cases, You will cooperate and provide all information We reasonably
request to conduct the defence and/or settlement of Employment Claims and We will
have the right to charge You any applicable Employment Fees.

1.6 Employment Fees: Fees payable by You for Employment Services will include:

● Our Management Fee, the flat monthly Service Fee (exclusive of VAT) charged for
Employment Services for each Employee,
● all salaries, bonuses, incentives, taxes, levies, benefits (such as disability, sick leave,
life insurance, pension, severance, and paid time off), along with any other costs
paid in connection with Employment Services, and
● any applicable discounts.

Where applicable, Employment Fees may also include:

● expenses incurred by Employees and approved by You via the Platform or in


writing (such as travel, food allowances, and equipment reimbursements),
● all costs and expenses, including losses, damages, fines, penalties, settlements,
and reasonable legal fees, incurred in connection with Employment Services
(including any costs or expenses related to Employment Claims), except to the
extent such costs or expenses are solely due to Our violation of these Terms,
● applicable indirect taxes You are responsible for paying (such as VAT, GST,
consumption tax, stamp tax, or sales tax), and
● any other fees, costs, or charges agreed to by You (including, but not limited to,
fees for visa or other applications, translations, and intellectual property letters,
forms, or registrations).

Remote will inform You if changes in local law, collective agreement, or regulations
change the amount of these fees.

1.7 Invoicing. You will be invoiced for Employment Fees (such as Management Fee, salary,
taxes, and benefits) in the month preceding the date(s) when an Employee is paid. After

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Remote Terms of Service Updated May 2024

an Employee is paid, You will receive either (a) an invoice that includes a charge for any
Employment Fees not included in the original invoice; or (b) a credit note that will be
applied to a subsequent invoice.

Intellectual Property

2.1 Your Intellectual Property. Each Remote Affiliate providing You with Employment
Services hereby immediately transfer and assign to You absolutely, with full title
guarantee, all Intellectual Property Rights in any Works to the extent permitted by law.
Each such Affiliate hereby waives, and shall cause each Employee to waive, all moral
rights in any Work to the extent permitted by law.

Works means ALL works or materials created or developed by Employees selected by


You that are owned by (or transferred, conveyed, or licensed to) Remote under Remote’s
corresponding Employment Agreements or any other agreement (Works).

2.2 Further Assurances. Remote (together with any Remote Affiliate providing You with
Employment Services) will take all action and execute all documents as You may
reasonably request to confirm and effectuate the transfer and assignment of the
Intellectual Property Rights in any Works in accordance with this section. In addition, to
the extent permitted by applicable law, Remote will, at Your request and sole cost and
expense, but without additional compensation, execute all applications, specifications,
oaths, assignments, and other instruments and perform such other acts necessary in
order to apply for and obtain these Intellectual Property Rights in any Works. Remote’s
obligation to provide assistance will continue after the termination or expiration of this
Terms. Remote will not register or apply for, in its name or any third party’s name, any
Intellectual Property Rights (in any country) related to the Works.

2.3 Background IP. To the extent that any Work is based on, incorporates, or is an
improvement or derivative of any Background IP, each Remote Affiliate providing You
with Employment Services hereby transfers to You, to the maximum extent permitted
by law, any right or interest that it has or may have in or to such Background IP.

Background IP means any Intellectual Property Rights owned by any party other than a
Remote Affiliate.

LIABILITY

3.1 Exclusions. In addition to the Exclusions provided under the General Terms, We will
also not be liable to You for claims, losses, penalties or negative consequences that
result from an authoritative governmental body determining, despite these Terms,
that an Employee is employed by You.

Termination

4.1 Termination. Notice of termination will result in Remote terminating all Employment
Agreements in accordance with these Terms.

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Remote Terms of Service Updated May 2024

Premium Employment Services. Our Premium Employment Services include all the
offerings of our Employment Services, and allow You access to dedicated support specialists,
prioritised onboarding, and other premium support services. In addition to the terms for
Employment Services, the following terms shall apply when You purchase Premium
Employment Services.

1.1 Our obligations. For Premium Employment Services, We will:

● provide You a dedicated customer success manager,


● provide You a dedicated senior onboarding specialist,
● prioritise onboarding of Employees,
● prioritise help desk tickets from You and Employees, and
● provide quarterly consultation with Our employment experts in areas such as tax,
payroll, mobility, and benefits.

1.2 Premium Employment Fees. Fees payable by You for Premium Employment Services
will include:

● Our Premium Fee, the flat monthly Service Fee (exclusive of VAT) charged for
Premium Employment Services for each of Your Employees, and
● all Employment Fees (with the exception of Management Fees).

Please note that Premium Fees will apply to all Employees.

1.3 Termination of Premium Employment Services. Premium Employment Services will


terminate at the end of the month following the month in which You or We provided
notice of termination. Upon termination, Management Fees for Remote’s Standard
Employment Services will apply to all Employees.

Contractor Management Services

Contractor Management Services. Our Contractor Management Services allow You to


onboard and pay invoices for individuals You directly engage to provide You services
(Contractors).

1.1 Our obligations. We will:

● onboard Your Contractors and carry out an identity verification,


● allow You to upload Your own agreement or execute one of Our local agreements
with Your Contractors through the Platform, and
● process Your payments to Contractors.

1.2 Your obligations. You are responsible for:

● ensuring that a Contractor’s information on the Platform is accurate,


● ensuring that a Contractor has the right to work in their jurisdiction,
● selecting and executing the contract between You and Your Contractors,
● reviewing and approving any invoices,
● any applicable direct or indirect taxes (such as levies, withholdings, deductions) or
costs and fees, and

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Remote Terms of Service Updated May 2024

● handling all problems arising from an invoice or contract directly with the
Contractor.

1.3 Acknowledgment. Contractors are not employees or contractors of Remote. We are not
a party to any agreements between You and Your Contractors, and You agree not to
inform or allow Contractors to believe otherwise. The performance of Contractors under
any agreements, and any disputes or claims arising from any agreements, are solely
Your responsibility.

1.4 Contractor Management Fees. Fees payable by You for Contractor Management
Services will include a monthly Service Fee charged for each Contractor (Contractor
Management Subscription Fee), any Contractor invoices approved by You on the
Platform (compiled in a Transaction Receipt), and any other fees charged in
connection with Contractor Management Services.

You will be invoiced a Contractor Management Subscription Fee for any month in which
a Contractor has: (a) signed a contract; (b) submitted an invoice; or (c) received a
payment for an invoice. Invoices will be issued in the beginning of the following month.

Contractor Management Plus Services. Our Contractor Management Plus Services allow
You to contract with and pay Contractors from around the world using Our Platform and
Contractor Services Agreement (CSA), which includes a standard Terms and Conditions
tailored for each Contractor’s jurisdiction and a Statement of Work. For these terms,
Contractors shall mean only those Contractors for which You purchased Contractor
Management Plus Services on the Platform. In addition to the terms for Contractor
Management Services, the following terms shall apply when You purchase Contractor
Management Plus, and take precedence over the terms for Contractor Management Services
only where they conflict.

1.1 Our Service Warranty. We warrant that We will:

● provide You with a CSA to use with each Contractor that is in compliance with
applicable laws governing worker classification, and
● update the CSA (via amendment, new Terms and Conditions, or a new Statement
of Work) as necessary to comply with applicable worker classification laws.

1.2 Your Warranty. You warrant that You will:

● execute Our jurisdiction specific CSA with each Contractor,


● execute any updates to the Statement of Work (as needed to accurately reflect the
services between You and a Contractor), and
● execute any updates to the CSA (as provided by Remote) with Your Contractors to
maintain compliance with applicable laws or regulations.

You warrant that You will NOT:

● sign any other service agreement with a Contractor other than the CSA,
● amend or modify the CSA except as explicitly approved by Us on the Platform or in
writing,
● exercise control over the manner or method by which a Contractor provides the
services and deliverables, including, but not limited to:

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Remote Terms of Service Updated May 2024

o whether the Contractor uses third parties to provide the services and
deliverables (subject to the CSA), and
o the hours of any working time.
● prevent the Contractor from being engaged, concerned, or having any financial
interest in any capacity in any other business or occupation during the term of the
CSA on the condition that (absent Your consent) such activities do not cause a
breach of or interfere with the Contractor’s obligations under the CSA,
● hold out a Contractor as an employee of Your business, including, but not limited
to:
o providing a Contractor benefits, such as health insurance, paid time off,
allowances towards healthcare or pensions, or remuneration for
professional liability or other insurances,
o authorising a Contractor to supervise Your employees,
o authorising a Contractor to incur any costs or expenses in Your name,
o authorising a Contractor to bind You to any agreement, contract, or
obligation other than those defined in the CSA,
o failing to delineate a Contractor from employees in organisational charts,
directories, emails, policies, and similar communication tools,
o disciplining Contractors or putting them on performance improvement
plans, and
o applying the same pay rate (for similar services) to Contractors as You do to
Your employees.

1.3 Contractors under Contractor Management Plus terms. Contractors are not employees
or contractors of Remote. We are not a party to the CSA between You and Your
Contractors, and You agree not to hold out or inform Contractors otherwise. The
performance of Contractors under the CSA, and any disputes or claims arising from the
CSA or the actions of You or Your Contractors (with the exception of those covered
under Indemnities and Liability below), are solely Your responsibility.

Fees and Payment terms

2.1 Contractor Management Plus Fees. Fees payable by You for Contractor Management
Plus Services will include:

● Our Contractor Management Plus Subscription Fee, the flat monthly Service Fee
(exclusive of VAT) charged for Contractor Management Plus Services for each of
Your Contractors (Contractor Management Plus Subscription Fee),
● any Contractor invoices approved by You on the Platform (compiled in a
Transaction Receipt), and
● any other fees charged in connection with Contractor Management Plus Services.

2.2 Invoices. You will be invoiced a Contractor Management Plus Subscription Fee at the
beginning of every month. Payment for Invoices is due within 14 days of receipt.

Indemnities

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Remote Terms of Service Updated May 2024

3.1 Our indemnities. In addition to Our indemnities under the General Terms, We will
indemnify, defend, and hold harmless You and Your employees, agents, directors,
officers, and representatives for civil losses if a third party of competent legal authority
classifies a Contractor as Your employee (Misclassification), including all losses,
damages, liabilities, costs, taxes, fines, penalties, and reasonable legal fees, to the extent
they are due to:

● a breach of Our obligations, responsibilities, or Service Warranty under these


Contractor Management Plus terms.

3.2 Your indemnities. In addition to Your indemnities under the General Terms, You will
indemnify, defend, and hold harmless Us and Our employees, agents, directors, officers,
and representatives against any third party claims, including all losses, damages,
liabilities, costs, taxes, fines, penalties, and reasonable legal fees, to the extent they are
due to:

● a breach of Your obligations, responsibilities, or Your Warranty under these


Contractor Management Plus terms.
3.3 Conduct of claims. In order to receive an indemnity, the indemnified party must provide
the other party with prompt written notice of any third party claims.

LIABILITY

4.1 Exclusions. We will not be liable to You for Misclassification that results from:

● Your breach of the Terms, Your obligations, or Your warranty,


● the previous employment of any Contractors by You or any of Your Affiliates,
● harassment, whistleblowing, victimisation or other unlawful discrimination
against a Contractor by You, Your employees, or agents,
● any policies or agreements (other than the CSA) between You and a
Contractor,
● any subcontractors or third parties,
● incidents, injuries, or actions that arose prior to purchasing Contractor
Management Plus Services,
● incidents, injuries, or actions that arise during a period in which You have
failed to make payment to the Contractor for services rendered in accordance
with the CSA,
● incidents, injuries, or actions that arise during a period in which You owe or
owed Late Fees for Contractor Management Plus Services (Misclassification
coverage will only resume upon payment of all Late Fees),
● incidents, injuries, or actions that occur following Termination of Contractor
Management Plus Services,
● changes to laws or regulations made after Contractor Management Plus
Services have been terminated for a particular Contractor.

4.2 Limitation on Liability. Liability for Misclassification (including all losses, damages,
liabilities, costs, taxes, fines, penalties, and reasonable legal fees) is limited to:

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Remote Terms of Service Updated May 2024

a. A maximum aggregate of $100,000 per Contractor over the entire Term, and
b. Up to $1,000,000 total over the entire Term, where that total represents any
indemnities claimed by You, Your Affiliates, parents or subsidiaries.

Term and termination

5.1 Termination. You or We may terminate Contractor Management Plus Services for a
particular Contractor at any time. Contractor Management Plus Services will terminate
at the end of the month following the month in which You or We provided notice. Upon
termination, the standard Contractor Management Subscription Fee will apply to these
Contractor(s).

Payroll Services

Payroll Services. Through OurPayroll Services, Remote facilitates the processing of Your
employees’ payroll (Payroll Employees).

1.1 Our obligations. We will:

● onboard Payroll Employees for payroll processing,


● facilitate payroll and payroll tax transactions upon submission and approval by You
of payroll information for all payroll cycles,
● calculate employee payroll and its associated liabilities (including, but not limited
to, taxes withheld, expenses, and other payroll related costs),
● process Payroll Employees’ time off requests and expenses,
● generate and transmit payslips to Payroll Employees, and
● as applicable, generate a bank file for payments or process your payments to
Payroll Employees.

1.2 Your obligations. You agree to:

● submit accurate and complete information required by Us to provide Payroll


Services (including, but not limited to, payroll and bank account information,
employee details, required powers of attorney),
● ensure You complete any payroll returns to tax agencies that were due for payroll
tax liabilities incurred prior to using Payroll Services,
● at all times (including prior to approving a payroll run) ensure that there are
sufficient funds in Your bank account to satisfy all of Your third party payment
obligations,
● cancel any other payroll services of professional employee organizations or
companies providing payroll-related services for Payroll Employees (cancellation
must be prior to any official payroll run by Us), and
● review, approve and finalise payroll information generated by Us.

1.3 Acknowledgement. You acknowledge that (i) We are not acting in a fiduciary capacity
for You; (ii) using the Platform does not relieve You of Your obligations under applicable
laws or regulations to retain records relating to payroll-related data; and (iii) any

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Remote Terms of Service Updated May 2024

information that We provide is for informational purposes only and is not tax,
accounting, or legal advice.

1.4 Payroll Fees. Fees payable by You for Payroll Services will include:

● Our Implementation Fee, the flat one-time fee (exclusive of VAT) charged per
entity We on-board for You.
● Our Payroll Fee, the flat monthly Service Fee (exclusive of VAT) charged per
Payroll Employee, as specified in the payroll service pricing scale provided on the
Platform,
● any fees associated with year and close activities (such as mandatory annual
reports), and
● any and all ad hoc services provided by Us upon request by You, including, but not
limited to, off-cycle payroll runs, and off-boarding Payroll Employees. All ad hoc
services will commence upon Your approval of costs.

1.5 Termination. You or We may terminate these Payroll Services at any time, by providing
at least 90 days’ prior written notice.

Human Resource Information Services

Human Resources Information Services (HRIS). Our HRIS allows You to access software and
services to manage Direct Employees.

1.1 Our obligations. We will:

● give You and Your Direct Employees access to HRIS, and other software and
services to update, view, and manage HR information and processes.

1.2 Acknowledgement. Direct Employees are not employees or contractors of Remote, but
Your employees. Remote is not a party to the agreements between You and Your Direct
Employees. By using HRIS, You acknowledge and confirm that You have obtained and
will maintain all necessary consents and permissions from Your Direct Employees to
collect, upload, and manage their personal data on Our Platform.

Remote Talent

Remote Talent. Remote Talent allows You to post open roles and find candidates.

1.1 Our obligations. We will:

● offer You access to Our Talent platform, with the ability to list job vacancies on Our
job board,
● allow You to create, update, view, manage and delete job postings,
● publish Your job postings in accordance with our internal policies, as amended
from time to time, and

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Remote Terms of Service Updated May 2024

● offer integrations with other platforms and tools, as highlighted on the Platform
from time to time.

1.2 Your obligations: You will:

● be responsible for the contents of the job postings and company pages You create
and publish on Remote Talent, and for all acts taken through use of Your profile,
and

● not send unsolicited communication to, or contact any individuals whose


information You receive through Remote Talent, after they have opted out of
receiving such communication.

1.3 Remote Talent Fees: Fees payable by You for Remote Talent Services will include a Fee
per job posting as provided on the Platform (Remote Talent Fee), and other fees
charged in connection with Remote Talent Services.

1.4 Termination: We may, at Our sole discretion, delete or archive job posts that violate
applicable law or Our internal policies. You or We may terminate these Remote Talent
Services with prior notice of 30 days.

Local Terms
In all jurisdictions where You receive Employment Services, these Terms apply to You and Our
Affiliates to the extent not superseded by any Local Terms. Employees may be assigned
(Assigned), as part of their Employment Agreement, to provide their services to You (each an
Assignment). In the jurisdictions where Our Affiliates operate as a consultancy service,
Employees are considered consultants (Consultants) under these Terms.

In the below countries, these Terms constitute a direct agreement between You and:

● Armenia - Remote Armenia LLC - Vazgen Sargsyan P. / Sh / 26 / 1.7 Floor / 709 Room
Center 0010 Yerevan, Armenia; registered number 286.110.1169354
● Australia - Remote Australia Pty Ltd - 100 Miller Street Suite 2, Level 25 Sydney,
Australia; registered number 51 646 519 342
● Bangladesh: Remote Technology Bangladesh Ltd. 9th Floor, High Tower, 9 Mohakhali
C/A, Dhaka 1212, Bangladesh
● Bolivia - Remote Bolívia S.R.L. - Calle Cochabamba esquina Saavedra, Torres
Empresariales CAINCO, Edificio La Vitalicia, Piso 2 Of. 4, Santa Cruz de la Sierra;
registered number 445457
● Bosnia and Herzegovina - Remote Technology BH d.o.o. Sarajevo. Maršala Tita 48,
71000 Sarajevo
● Cambodia - Remote Technology Services (Cambodia) Co., Ltd., #14, Street 106, Phoum
8, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh; registered number
1000112607
● Costa Rica - REMOTE COSTA RICA LIMITADA SRL - Rafael de Escazú, Edificio
Terraforte, Second Floor, San José; registered number 3-102-812046

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Remote Terms of Service Updated May 2024

● Dominican Republic - REMOTE REPUBLICA DOMINICANA, S.R.L - Calle Rafael


Augusto Sanchez No. 86, Roble Corporate Centre, Piso 9, Piantini, Santo Domingo;
registered number 177156SD
● Georgia - Remote Georgia LLC, Georgia, Tbilisi, Vake district, I. Chavchavadze avenue,
N39, mezzanine, 405464581
● Honduras - Remote Honduras, S. de R.L. - Edificio Palmira 4o Piso, Ave Rep de Chile,
Tegucigalpa; registered number 33350
● Hong Kong - Remote Hongkong Limited - 3806 Central Plaza 18, Harbour RD,
Wanchai, Hong Kong; registered number 72761365-000-03-21-0
● Israel - Branch of Remote Europe Holding B.V - 1 Nirim Street, Tel Aviv; registered
number 560038002
● Kenya - Remote Technology Kenya Limited - Plot. No.EQN-LR NO 1870/IX/196 10th
Floor, Western Heights, Karuna Road PO BOX 2417-00606, Nairobi; registered number
PVT-MKUMGBAZ
● Kyrgyzstan - Remote KG LLC - 33/1 Razzakov Street, Bishek; registered number 201418
- 3300 - ЖЧК
● Malaysia - Remote Malaysia Sdn. Bhd - Unit C 12-4, Level 12, Block C, Megan Avenue
II,12 Jalan Yap Kwan Seng, Kuala Lumpur; registered number 202101029682 (1429982­U)
● Mongolia - Remote Tech Mongolia LLC / Римөүт Тек Монголиа ХХК - 7th floor, The
Landmark Building, Sukhbaataar, Ulaanbaatar; registered number 6782337
● Netherlands - Remote B.V., Kraijenhoffstraat 137A, 1018RG, Amsterdam, The
Netherlands 76389197; KvK, and vestigingsnummer 000044189508, 8606.08.967
(RSIN)
● Nigeria - RN VIRTUAL TECHNOLOGY SERVICES LIMITED - St Nicholas House (10th
Floor), Catholic Mission Street, Lagos; registered number 1748093
● Pakistan - Remote Pakistan (SMC-Private) Limited - F-2, Grace Center, 1-B Canal Park,
Gulberg-II, Lahore; registered number 0187080
● Paraguay - Remote Paraguay S.A. - Roque Centurión Miranda Nº 1625 c/ Avenida San
Martín, Edificio Studio Park, piso 4, Asuncion; registered number 80119731-7
● Puerto Rico - Remote Technology Puerto Rico LLC - 450 Avenida de la Constitución,
Suite 200, San Juan, Puerto Rico 00901; registration number is 519791⁠
● Singapore - Remote Tech Singapore Pte. Ltd. - 2 SHENTON WAY #18-01 SGX CENTRE I,
Singapore; registered number 202037510D
● Sweden - Remote Technology Sweden AB - P.O. BOX 16285, 103 25, Stockholm;
registered number 559282-0327
● Taiwan -瑞募途台灣有限公司 (Remote Taiwan Ltd.) - 11F, No.1, Songzhi Rd., Xinyi Dist.,
Taipei City 11047, Taiwan; registered number 90619898
● United Kingdom - Remote Technology Services Ltd - 5 New Street Square EC4A 3TW,
London; registered number 12387671

The following additional Local Terms apply and constitute a direct agreement between You
and Our relevant Affiliate(s):

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Remote Terms of Service Updated May 2024

Albania - Remote Albania SHPK (Remote Albania) - TIRANE Rr. Reshit Çollaku, Pallati Classic
Construction, H. 2, Kati 2, Nr. 12, Njësia Bashkiake nr. 10, Tiranë, Shqipëri. Postal code 1001;
Registration No: M22012002C

Working Procedure.

1.1 Remote Albania will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Albania providing services to You
under the direction of Remote Albania.

1.3 Both You and Remote Albania will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Albania will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Albania will communicate to all Employees the applicable employment terms
and conditions based on the Albanian Labour Code.

2.3 Remote Albania will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Albania acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Albania declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Albania will remain responsible for all sanctions and termination related
communication with its Employees.

Argentina - Remote Argentina SRL (Remote Argentina), Av. Pueyrredón 2362, 4th. "A”,
Ciudad Autónoma de Buenos Aires, Registration number 30-71635653-8’

Working Procedure.

1.1 Remote Argentina will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Argentina providing services to You
under the direction of Remote Argentina.

1.3 Both You and Remote Argentina will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

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Remote Terms of Service Updated May 2024

2.1 Remote Argentina will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Argentina will communicate to all Employees the applicable employment
terms and conditions based on the Labour Contract Law.

2.3 Remote Argentina will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Argentina acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Argentina declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Argentina will remain responsible for all sanctions and termination related
communication with its Employees.

Austria - Remote Austria GmbH, Wagramer Strasse 19, 3. Stock, 1220 Wien, Austria,
Registration number ATU76000248

Working Procedure.

1.1 Remote Austria will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Austria providing services to You under
the direction of Remote Austria.

1.3 Both You and Remote Austria will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Austria will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Austria will communicate to all Employees the applicable employment terms
and conditions based on Austrian labour laws.

2.3 Remote Austria will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Austria acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Austria declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Austria will remain responsible for all sanctions and termination related
communication with its Employees.

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Remote Terms of Service Updated May 2024

Belarus - RTB Technology Services LLC (Remote Belarus), Internatsionalnaya Street, Building
36-1, Office 824, Suite 13a, Minsk, Registration number 192845191

Working Procedure.

1.1 Remote Belarus will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Belarus providing services to You
under the direction of Remote Belarus.

1.3 Both You and Remote Belarus will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Belarus will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Belarus will communicate to all Employees the applicable employment terms
and conditions based on the Belarusian Labour Code.

2.3 Remote Belarus will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Belarus acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Belarus declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Belarus will remain responsible for all sanctions and termination related
communication with its Employees.

Belgium - Remote Belgium - Marnixlaan 23, 5th floor, 1000 Brussels, Belgium; registered
number 0764552020

Working Procedure.

1.1 Remote Belgium will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 In accordance with Article 31(1), second and third paragraph, of the Act of 24 July 1987 on
temporary labour, agency labour and the lending out of workers to users in Belgium,
the parties agree that instructions given by You to Employees (i) shall be in compliance
with Your obligations with respect to occupational health, safety and welfare at work
(such as that Employees work in safe premises, and are given proper support for
workplace hygiene and ergonomics) (ii) shall not be construed or interpreted as the
exercise of authority by You over Employees.

Your Obligations.

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Remote Terms of Service Updated May 2024

2.1 The below are permitted instructions for You with regard to Employees, which shall in
no way affect the employer’s authority vested in Remote Belgium over Employees:

a. Training and instructions to ensure respect for and the security and the
protection of You and any affiliated premises and infrastructure.
b. Training and instructions regarding the safe use and operation of machines,
equipment, products and handling of materials, including chemical reagents,
regulated substances and biohazards such as biological and infectious agents.
c. Training and instructions related to the execution of the services in compliance
with Your policies in relation to (i) data protection and privacy (ii) access to and
use of network and computer resources (iii) compliance, code of conduct and (iv)
security, safety and health.
d. Guidelines and information to ensure the proper performance and delivery of the
services, in particular:
i. Provision of information relating to the specifications of an Assignment.
ii. Provision of information relating to the progress made and the monitoring
of services delivery in relation to an Assignment.
iii. The communication and submission of comments relating to
non-compliance with the services requirements under an Assignment.
e. Within research and development departments, instructions related to protection
of intellectual property and documenting and storage of the results, such as in
laboratory notebooks, scientific reports, and databases.

Obligations of Remote Belgium.

3.1 The employer authority vested in Remote Belgium over Employees shall not be affected
by the permitted instructions listed above. This concerns in particular Remote Belgium’s
authority with respect to:

a. recruitment,
b. compensation and benefits policy (payment of salaries, bonuses, benefits and
reimbursements of expenses, etc.),
c. career management and assessment of performance and competence,
d. subscription of insurance policies, if any,
e. governance of attendances and absences (monitoring of working time,
authorisation and justification of absences),
f. training and personal development policy, with the exception of those that are
specific to You and which are necessary for the performance of the services,
g. orders, pay-checks, the aspects of the organisation of labour and selection and
Assignment of Employees,
h. disciplinary sanctions and associated policies,
i. dismissal and associated policies, and
j. absence from work (holidays, sick leaves and other).

3.2 A representative (employee or authorised agent of Remote Belgium) shall be available


via the Platform to act as a contact person and/or supervisor for Employees. Any
questions, remarks and/or feedback that You may have shall be communicated to this

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Remote Terms of Service Updated May 2024

representative when necessary. Said representative shall in turn give the necessary
instructions to Employee(s) under such Assignment.

3.3 You acknowledge that any final instructions relating to holidays, fees, performance or
(disciplinary) action must be made by Remote Belgium to Employees and You agree
not to issue any direct instructions to Employees on these matters.

Bulgaria - Remote Bulgaria EOOD (Remote Bulgaria) - 3rd floor., 10 Tsar Osvoboditel Blvd.,
Sredets Region, city of Sofia 1000, Stolichna Municipality, Republic of Bulgaria; registered
number UIC 206307734

Remote Bulgaria provides the following services in Bulgaria:

a. where We assign Our Employees to specific tasks requested by You pursuant to an


Assignment (Temporary Working Agency Model), and
b. where We provide consulting and solutions services tailored as per Your needs
(Consultancy Model).

Temporary Working Agency Model:

Working Procedure.

1.1 Remote Bulgaria will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Both You and Remote Bulgaria will designate representatives on the Platform to
provide any instruction or comment regarding the performance of Employment
Services.

1.3 The following details will be managed and/or selected by You on the Platform and
visible to both You and the Employee:

● name, position, and nature of the work to be performed,


● the duration of the Assignment,
● working time and time off (which can be recorded on the Platform by Employees
and reviewed and approved by You),
● salary structure and organisation, any additional employment remunerations and
amounts, as well as any collective labour agreements binding You, and
● the initial training necessary for performance of the temporary work by Employees.

Your and Our Obligations.

2.1 Remote Bulgaria and You shall cooperate in good faith to ensure the following:

● Employees shall fulfil all obligations to Remote Bulgaria arising from the
Employment Agreement,
● Employees shall fulfil all obligations to You arising from performance of the
Assignment under these Terms,

2.2 Each party shall comply with its obligations with respect to Employees’ rights arising
under these Terms, the Bulgarian Labour Code, and any other applicable law.

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Remote Terms of Service Updated May 2024

2.3 The performance of the Employees’ obligations to You under an Assignment shall
terminate:

● with completion of the work assigned under the Assignment,


● if Employee being substituted returns to work,
● upon termination of the Employment Agreement between Employees and Remote
Bulgaria in accordance with the Bulgarian Labour Code,
● upon termination of Remote Bulgaria’s temporary work agency registration.

Consultancy Model:

Working Procedure.

1.1 You appoint Remote Bulgaria to provide project services (Project Services) entered into
the Platform and described in detail in a separate addendum through our own
employees and contractors (Personnel).

1.2 To the extent We are engaged in the provision of the Project Services, We shall report to
and receive operational and commercial instructions and guidance of Your authorized
personnel. We shall, through Our own authorized representative, notify our Personnel
on the instructions and guidance received from You.

1.3 You may engage other vendors in relation to the provision of services the same as or
similar to the Project Services. We may provide services the same as or similar to the
Project Services to other clients.

No Employee Leasing under Consultancy Model

2.1 Remote Bulgaria and You hereby agree that no contractual or other legal relationship
beyond these terms shall be established (i) between Remote Bulgaria and You, and (ii)
no employment agreement shall be established between You and the Personnel. In
particular, no relationship regarding employee leasing between You and Remote
Bulgaria and no employment relationship between You and the Personnel shall be
established under the Consultancy Model.

2.2 You warrant, covenant and undertake that the way in which You will engage with
Remote Bulgaria and Personnel will not render the relationship as one involving the
supply of labour to You by Us and, in particular, that You will not:

● control, supervise, or direct any Personnel as to how they perform the Project
Services,
● in any way whatsoever integrate the Personnel into Your operational organisation
or that of any of Your affiliates,
● treat the supply of any of the Project Services via us as a provision of personnel
service (it being accepted that we can replace any Personnel in accordance with
these terms).

Your and Our Obligations.

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Remote Terms of Service Updated May 2024

3.1 In case that You consider that the performance of the Project Services by us is
unsatisfactory for a reason which is due to individual employees’ performance, You are
entitled to request in writing to replace such Personnel physically involved in the
provision of the Project Services.

3.2 We shall supply the Project Services with the due care, skill and diligence and shall
co-operate with You generally, and in particular: a. comply with all reasonable requests,
instructions and directions issued by You; and b. respond promptly, accurately and
adequately to all reasonable requests made by You in relation to the Project Services;

3.3 You will provide Us in a duly and timely manner with all information and with all
necessary assistance so that we can provide the Project Services as much efficiently as
possible.

Canada - Canada Remote Technology Inc. (Remote Canada)- 3 Bridgman Ave, Suite 204,
Toronto ON M5R 3V4; registered number 732086533

For Employment Services in Canada, neither Remote Europe nor RTSI will render services to
You.

Quebec - Personnel placement agency permit number AP-2202637 (province of Quebec)

Working Procedure.

1.1 In accordance with Section 22 of the Regulation respecting personnel placement


agencies and recruitment agencies for temporary foreign workers, CQLR c N-1.1, r.0.1,
You agree to comply with the occupational health and safety obligations under Section
51 of the Act respecting occupational health and safety (chapter S-2.1) with respect to
workers in the province of Quebec.

Chile - Remote Chile SpA (Remote Chile), Gertrudis Echenique 30, office 32, Las Condes -
Santiago, Registration number RUT Nº77.281.926-9

Working Procedure.

1.1 Remote Chile will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Employees are strictly the employees of Remote Chile providing services to You under
the direction of Remote Chile.

1.3 Both You and Remote Chile will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Chile will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

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Remote Terms of Service Updated May 2024

2.2 Remote Chile will communicate to all Employees the applicable employment terms and
conditions based on the Chilean Labour Code.

2.3 Remote Chile will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

2.4 Remote Chile acknowledges that working hours and rest periods of the Employees will
be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Chile declares that all Employees Assigned to You hereunder will comply
with such legislation.

2.6 Remote Chile will remain responsible for all sanctions and termination related
communication with its Employees.

China - Remote (Shanghai) Global Employment Services Co., Ltd. (Remote China) - Room
1903, 19th Floor, No.993 West, Nanjing Road, Jing’An District, Shanghai; Unified Social Credit
Code 91310000MACUAMP18G

Working Procedure.

1.1 Remote China will act as the employer of Employees who will render Employment
Services under these Terms, while assigning Employees to the specific tasks requested
by You pursuant to an Assignment.
1.2 Both You and Remote China will designate representatives on the Platform to provide
any instruction or comment regarding the performance of Employment Services.

Colombia - Remote Technology Colombia S.A.S. (Remote Colombia), Cra. 12 # 89 - 33 P6,


Bogota, Registration number AB20218809

Working Procedure.

1.1 Remote Colombia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Colombia providing services to You
under the direction of Remote Colombia.

1.3 Both You and Remote Colombia will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Colombia will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Colombia will communicate to all Employees the applicable employment
terms and conditions based on the Colombian Labour Code.

2.3 Remote Colombia will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

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Remote Terms of Service Updated May 2024

2.4 Remote Colombia acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Colombia declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Colombia will remain responsible for all sanctions and termination related
communication with its Employees.

Croatia - Remote Technology Croatia d.o.o. (Remote Croatia), Horvatova ulica 80, 10010
Zagreb, Registration number 81368308

Working Procedure.

1.1 Remote Croatia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Croatia providing services to You under
the direction of Remote Croatia.

1.3 Both You and Remote Croatia will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Croatia will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Croatia will communicate to all Employees the applicable employment terms
and conditions based on the Labour Act of Croatia.

2.3 Remote Croatia will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Croatia acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Croatia declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Croatia will remain responsible for all sanctions and termination related
communication with its Employees.

Cyprus - Remote Cyprus Ltd (Remote Cyprus), Spyrou Kyprianou, 47 1st floor Mesa Geitonia,
Limassol, Cyprus, Registration number 421102

Working Procedure.

1.1 Remote Croatia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

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Remote Terms of Service Updated May 2024

1.2 Employees are strictly the employees of Remote Croatia providing services to You under
the direction of Remote Cyprus.

1.3 Both You and Remote Cyprus will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Cyprus will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Cyprus will communicate to all Employees the applicable employment terms
and conditions based on the labour laws of Cyprus. .

2.3 Remote Cyprus will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Cyprus acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Cyprus declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Cyprus will remain responsible for all sanctions and termination related
communication with its Employees.

Czech Republic - Technology Czech s.r.o (Remote CZ), Pobřežní 394/12, Karlín, 186 00, Prague,
Registration number 9590781

Working Procedure.

1.1 Remote CZ will assign its Employees to the specific tasks requested by You pursuant to
an Assignment.

1.2 Employees are strictly the employees of Remote CZ providing services to You under the
direction of Remote CZ.

1.3 Both You and Remote CZ will designate representatives on the Platform to provide any
instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote CZ will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote CZ will communicate to all Employees the applicable employment terms and
conditions based on the Czechian Labour Code.

2.3 Remote CZ will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

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Remote Terms of Service Updated May 2024

2.4 Remote CZ acknowledges that working hours and rest periods of the Employees will be
in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote CZ declares that all Employees Assigned to You hereunder will comply
with such legislation.

2.6 Remote CZ will remain responsible for all sanctions and termination related
communication with its Employees.

Denmark - Remote Technology ApS. (Remote Denmark), Harbour House, Sundkrogsgade 21,
Copenhagen, Registration number 41 28 64 90

Working Procedure.

1.1 Remote Denmark will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Denmark providing services to You
under the direction of Remote Denmark.

1.3 Both You and Remote Denmark will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Denmark will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Denmark will communicate to all Employees the applicable employment terms
and conditions based on the Danish Act of Employment.

2.3 Remote Denmark will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Denmark acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Denmark declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Denmark will remain responsible for all sanctions and termination related
communication with its Employees.

Ecuador - Remote Ecuador Remotedor S.A.S. (Remote Ecuador), Avenida 12 de Octubre N24
– 739 y Avenida Colón, Edificio Boreal, piso 13, oficina 1306, Quito – Ecuador

Working Procedure.

1.1 Remote Ecuador will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

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Remote Terms of Service Updated May 2024

1.2 Employees are strictly the employees of Remote Ecuador providing services to You
under the direction of Remote Ecuador.

1.3 Both You and Remote Ecuador will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Ecuador will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Ecuador will communicate to all Employees the applicable employment terms
and conditions based on the Ecuador Labour Code.

2.3 Remote Ecuador will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Ecuador acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Ecuador declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Ecuador will remain responsible for all sanctions and termination related
communication with its Employees.

Egypt - Remote Egypt for Outsourcing Services (Remote Egypt), 3 Saad El-Din St,
Al-Mobtadiyan, Al-Sayeda Zainab, First floor, Apt Nr. 4, Cairo, Registration number 180132

Working Procedure.

1.1 Remote Egypt will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Employees are strictly the employees of Remote Egypt providing services to You under
the direction of Remote Egypt.

1.3 Both You and Remote Egypt will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Egypt will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Egypt will communicate to all Employees the applicable employment terms
and conditions based on the labour laws of Egypt.

2.3 Remote Egypt will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

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Remote Terms of Service Updated May 2024

2.4 Remote Egypt acknowledges that working hours and rest periods of the Employees will
be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Egypt declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Egypt will remain responsible for all sanctions and termination related
communication with its Employees.

Estonia - Remote Estonia OÜ (Remote Estonia), Harju maakond, Kesklinna linnaosa, Pärnu
mnt 158, Tallinn, Registration number 16189732

Working Procedure.

1.1 Remote Estonia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Estonia providing services to You under
the direction of Remote Estonia.

1.3 Both You and Remote Estonia will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Estonia will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Estonia will communicate to all Employees the applicable employment terms
and conditions based on the Estonian Labour Code.

2.3 Remote Estonia will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Estonia acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Estonia declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Estonia will remain responsible for all sanctions and termination related
communication with its Employees.

Finland - Remote Finland Oy (Remote Finland), Uudenmaankatu 1-5 00120 Helsinki, Finland,
Registration number 3203846-8

Working Procedure.

1.1 Remote Finland will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

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Remote Terms of Service Updated May 2024

1.2 Employees are strictly the employees of Remote Finland providing services to You
under the direction of Remote Finland.

1.3 Both You and Remote Finland will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Finland will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Finland will communicate to all Employees the applicable employment terms
and conditions based on the Finland Labour Code.

2.3 Remote Finland will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Finland acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Finland declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Finland will remain responsible for all sanctions and termination related
communication with its Employees.

France - Remote Technology Services France (Remote France) - 27 Rue Maurice Flandin
69003 Lyon, France; registered number 889 598 462

Working Procedure.

1.1 Remote France will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Both You and Remote France will designate representatives on the Platform to provide
any instruction or comment regarding the performance of Employment Services.

Obligations of Remote France.

2.1 Remote France is committed to complying at every moment with all remuneration, tax,
and Social Security obligations, according to French Law.

2.2 Remote France will communicate to all Employees providing Employment Services the
applicable employment terms and conditions based on the French Labor Law Code.

2.3 Remote France shall report any changes in the manner of Employment Services to
Employees within a period of two (2) weeks.

2.4 Remote France will be responsible at all times for the obligations in labor matters, Social
Security, Work Medicine, and Prevention of Labor Risks.

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Remote Terms of Service Updated May 2024

2.5 Remote France acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable French laws and regulations regarding working
time.

2.6 In view of the provisions of French laws and regulations regarding occupational health
and safety, Remote France declares that all Employees Assigned hereunder will comply
with such legislation.

Germany - Remote Technology, GmbH (Remote Germany) - Eschersheimer Landstrasse 14,


60322 Frankfurt am Main, Germany; business number 83832130

Solutions Model

Working Procedure.

1.1 Remote Germany (or as used in this section, we, us, our) is a company that provides
consulting and solutions services including, but not limited to, research, marketing,
sales support, HR, accounting, and payroll.

1.2 You appoint Remote Germany to provide the project services (Project Services) on the
provisional start date (Project Start Date) entered into the Platform.

1.3 The parties will agree to project tasks to be provided prior to each relevant Project Start
Date.

Liability for Output.

2.1 In case of intent or gross negligence on the part of Remote Germany, our Employees or
Consultants (Personnel), engaged by us to perform the Project Services for You, Remote
Germany is liable according to the provisions of applicable law; the same applies in case
of breach of fundamental contract obligations.

2.2 Remote Germany’s liability for culpable damage to life, body or health as well as our
liability under the Product Liability Act (Produkthaftungsgesetz) shall remain
unaffected.

2.3 For the avoidance of doubt, the above stipulations solely define Remote Germany’s
liability regarding performance of the Project Services detailed on the Platform.

Obligations of Remote Germany.

3.1 In respect of any result, element, stage or product of the Project Services that You
reasonably notify Remote Germany as not meeting industry standards or any Project
Service specifications or tasks, Remote Germany shall make reasonable efforts to
remedy such defect.

3.2 It is Remote Germany’s obligation to ensure that our Personnel have the skill and
expertise required to carry out the provision of the Project Services to industry
standards.

Insurance.

34
Remote Terms of Service Updated May 2024

4.1 Remote Germany undertakes and agrees to take out and maintain any mandatory
insurance coverage with an insurance provider to cover our respective liabilities under
these terms.

No Employee Leasing under Solutions Model

5.1 Remote Germany and You hereby agree that no contractual or other legal relationship
beyond these terms shall be established (i) between Remote Germany and You, and (ii)
no employment agreement shall be established between You and the Personnel. In
particular, no relationship regarding employee leasing
(Arbeitnehmerüberlassungsverhältnis) under the German Employee Leasing Act
(Arbeitnehmerüberlassungsgesetz – AÜG) between You and Remote Germany and no
employment relationship (Arbeitsverhältnis) between You and the Personnel shall be
established under the Solutions Model.

5.2 You warrant, covenant and undertake that the way in which You will engage with
Remote Germany and Personnel will not render the relationship as one involving the
supply of labour to You by us and, in particular, that You will not:

a. control, supervise, or direct any Personnel as to how they perform the Services,
b. in any way whatsoever integrate the Personnel into Your operational organisation
or that of any of Your affiliates,
c. treat the supply of any of the Project Services via us as a provision of personal
service (it being accepted that we can replace any Personnel in accordance with
these terms).

Greece - Remote Greece S.M.P.C, Zaloggou 4, 15343 Agia Paraskevi, Athens, Registration
number 159109403000

Working Procedure.

1.1 Remote Greece will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Greece providing services to You under
the direction of Remote Greece.

1.3 Both You and Remote Greece will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Greece will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Greece will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Greece will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

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Remote Terms of Service Updated May 2024

2.4 Remote Greece acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Greece declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Greece will remain responsible for all sanctions and termination related
communication with its Employees.

Hong Kong - Remote Hong Kong Limited, Hong Kong is 3806 Central Plaza, 18 Harbour Road,
Wanchai, Hong Kong, Registration number 72761365-000-03-21-0

Working Procedure.

1.1 Remote Hong Kong will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Hong Kong providing services to You
under the direction of Remote Hong Kong.

1.3 Both You and Remote Hong Kong will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Hong Kong will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Hong Kong will communicate to all Employees the applicable employment
terms and conditions based on the Labour Contract Law.

2.3 Remote Hong Kong will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Hong Kong acknowledges that working hours and rest periods of the
Employees will be in accordance with applicable local laws and regulations regarding
working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Hong Kong declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Hong Kong will remain responsible for all sanctions and termination related
communication with its Employees.

Hungary - Remote Hungary Kft. (Remote Hungary) - 1062 Budapest Váci út 1-3, “B” tower 6th
Floor, Hungary; registered number 01-09-373087; TEA licence number:
BP/0701/44056-4/2020-1842

Working Procedure.

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Remote Terms of Service Updated May 2024

1.1 Remote Hungary shall render Temporary Employment Services as a temporary-work


agency to You, the user enterprise, in accordance with the Hungarian Labour code.
Remote Hungary shall act as the employer, Assigning Employees to You to perform
work under Your direction and supervision, for Your benefit.

1.2 Unless otherwise specified, the Assignment of Employees and the sharing of the
employer’s rights shall take place pursuant to the conditions of these Terms of Service.

Your Obligations.

2.1 When exercising management and supervision over the employee(s), You shall behave
as befits a good and careful employer under Hungarian law, and will in any case exercise
the same care towards the employee(s) as You would towards Your own employees.
Pursuant to the Hungarian Labour Code, the employee(s) are entitled to equal
treatment in terms of employment conditions as employees employed by the Client in
the same and/or similar positions. You are obliged to provide Remote Hungary and the
employee(s) with all the relevant information and updates about the applicable
employment terms and conditions.

2.2 In view of the provisions of the Hungarian Labor Code, You are obliged to correctly
implement and apply the applicable laws and legislation with regard to working time,
working conditions and safety at the remote workplace of the employee(s).

2.3 As the user enterprise, You shall be liable to compensate the employee(s) for all costs
that reasonably occur in relation to the employment relationship.

Iceland - Remote Technology Iceland ehf, Enor ALT ehf., Höfðabakka 9

Working Procedure.

1.1 Remote Iceland will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Iceland providing services to You under
the direction of Remote Iceland.

1.3 Both You and Remote Iceland will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Iceland will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Iceland will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Iceland will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

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Remote Terms of Service Updated May 2024

2.4 Remote Iceland acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Iceland declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Iceland will remain responsible for all sanctions and termination related
communication with its Employees.

India - Remote Infosystem Private Limited (Remote India) - Plot no. 15, 4th floor, Unit V1,
Partap Nagar, Mayur Vihar-I, Delhi 110091, India; CIN: U74110DL2020FTC364278

Working Procedure.

1.1 Remote India will assign its Employees to the specific tasks requested by You pursuant to
an Assignment.

1.2 Employees will remain under the direction and supervision of Remote India while
providing the requested services under the Assignment.

Obligations of Remote India.

2.1 Remote India, as the sole employer of the Employees, assumes all employer
responsibilities as it relates to the Employees, including payment of remuneration, tax
withholding and reporting, deduction of Employee Provident Fund contributions, and
provision of other statutory benefits and obligations, as mandated under applicable law
in India.

2.2 Remote India shall further be responsible for redressal of Employee grievances in
accordance with applicable law in India, and shall follow due process as set out under
applicable in India, while undertaking any disciplinary action, including suspension or
dismissal, against the Employees.

Your Obligations.

3.1 You agree that the Employees shall not carry out provision of the services under the
Assignment in Your premises/facilities/offices.

Indonesia - PT Remote Tech Indonesia, Gedung Intiland Tower Lt 19

Working Procedure.

1.1 Remote Indonesia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Indonesia providing services to You
under the direction of Remote Indonesia.

1.3 Both You and Remote Indonesia will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

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Remote Terms of Service Updated May 2024

Obligations.

2.1 Remote Indonesia will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Indonesia will communicate to all Employees the applicable employment
terms and conditions based on the Indonesian Labour Code.

2.3 Remote Indonesia will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Indonesia acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Indonesia declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Indonesia will remain responsible for all sanctions and termination related
communication with its Employees.

Ireland - Remote Management Technology Limited, 1st Floor, 9 Exchange Place, I.F.S.C.,
Dublin 1, D01 X8H2, Ireland, Registration number 667383 (BRN)

Working Procedure.

1.1 Remote Ireland will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Ireland providing services to You under
the direction of Remote Ireland.

1.3 Both You and Remote Ireland will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Ireland will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Ireland will communicate to all Employees the applicable employment terms
and conditions based on the Employment Rights Acts.

2.3 Remote Ireland will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Ireland acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Ireland declares that all Employees Assigned to You hereunder will
comply with such legislation.

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Remote Terms of Service Updated May 2024

2.6 Remote Ireland will remain responsible for all sanctions and termination related
communication with its Employees.

Italy - Remote Technology S.r.l (Remote Italy) - Via Montebello 27, Milano (MI) 20121, Italy;
registered number 2595241

Working Procedure.

1.1 Remote Italy will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Both You and Remote Italy will designate representatives on the Platform to provide
any instruction or comment regarding the performance of Employment Services.

1.3 Remote Italy will perform Employment Services with suitable organization and
resources including personnel with adequate professional skills and all the other
instruments required for the performance of the Services in compliance with the
regulations, both legal and contractual, related to labor law, social security, welfare,
immigration (Consultants) and will comply every moment with all remuneration, tax,
and Social Security obligations, according to the Italian Law and the applicable
collective agreements.

1.4 Remote Italy and You declare that Employment Services are of intellectual nature and,
therefore, their execution at the current date does not imply risks relating to work safety
deriving from interferences. Any following change in the execution will be promptly
managed and coordinated in order to obtain any adequate amendments required by
the law time by time applicable.

Obligations of Remote Italy.

2.1 Remote Italy, in relation to the Consultants Assigned to provide Employment Services, (i)
have undergone preventive health checks to ascertain any contraindications to work
pursuant to Legislative Decree 81/2008 or, in any case, to provide for all health checks
during Employment Services adequate to prevent contagions or other forms of disease
within the workplace also in relation to the epidemiological emergency Covid-19; (ii)
have fulfilled the information and training obligations of the Consultants assigned to
the execution of Employment Services in matters of safety and health with particular
reference to the individual workplaces and the individual tasks performed, as well as the
use of all equipment and machines or factors particular risks required by applicable
laws from time to time; (iii) have equipped Consultants with the individual and/or
collective protective devices (where applicable) required by the nature of Employment
Services and in compliance with the legislation in force from time to time on health and
safety in the workplace, including those relating to prevent Covid-19 contagion; (iv) have
equipment, machinery and tools that have the necessary certifications and approvals in
compliance with the regulations in force from time to time on the subject of health and
safety in the workplace.

Japan - Remote Japan KK (Remote Japan) - Room 704, 4-3-5 Ebisu, Shibuya-ku, Tokyo
150-0013, Japan ARK Outsourcing KK, registered number 0110-01-140375

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Remote Terms of Service Updated May 2024

Working Procedure.

1.1 Remote Japan and You may, during the Term, from time to time enter into one or more
Assignments for the provision of consultancy services by Remote Japan to You.

1.2 You hereby retain Remote Japan to provide consultancy services to You in accordance
with these Terms and any applicable Assignment (Terms and Assignment).

1.3 The parties acknowledge and agree that during the Term the contents of consultancy
services may be modified and/or expanded from time to time upon the Assignment
executed by authorised representatives of the parties. In the event of any inconsistency
between the terms of any Assignment and these Terms, the terms of the applicable
Assignment shall prevail.

1.4 "Employment Fees" set forth in Article 3.1 of these Terms shall be read as "Consulting
Fee" for these Local Terms for Japan.

Your Responsibilities and Obligations.

2.1 You acknowledge that irrespective of Your recruitment and introduction to a


Consultant, Remote Japan shall serve as Consultant’s employer and all
employment-related matters will be managed and handled by Remote Japan.
Notwithstanding the foregoing, You shall be solely responsible for (i) the day-to-day
supervision of the Consultant, (ii) maintaining all requisite business licenses applicable
to Your business (including professional licenses), and (iii) compliance with all applicable
laws, rules and regulations in connection with its receipt of the consultancy services
from Remote Japan through the applicable Consultant.

2.2 You shall comply with (i) Remote Japan human resources and other such related
policies as may be provided to You from time to time and (ii) any reasonable or
necessary human resource directive of Remote Japan, when necessary for compliance
with applicable laws, as determined in Remote Japan’s sole discretion.

2.3 You shall inform Remote Japan sufficiently in advance and in writing of any changes
regarding any Assignment or more generally, any changes impacting a Consultant’s
service (including without limitation any employment-related legal claim, injury, or
incident relating to the Consultant or the workplace), such that Remote Japan may
reasonably inform and notify the Consultant, any applicable authority or any other
relevant third party in advance, respecting any notice periods required by law,
agreement or best practice or any matters which may confer to You a right to terminate
these Terms, or as otherwise required to comply with applicable law.

2.4 You shall bear any cost or Loss arising from or related to any sums paid or payable in
connection with the termination of the employment of any Consultant (including legal
fees) or any claims by any Consultant in connection with their employment,
engagement or the termination of their employment or engagement (including any
claim in respect of unfair or wrongful dismissal, redundancy, termination payments or
otherwise; breach of the terms of their employment; discrimination; whistleblowing;
equal pay or otherwise), unless such cost or Loss arose from a failure solely attributable

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Remote Terms of Service Updated May 2024

to Remote Japan. 'Loss' means any loss, damage, liability, cost, charge or expense
(including any costs of enforcement) and Losses shall be construed accordingly.

2.5 You acknowledge that when providing consultancy services under and pursuant to an
Assignment, the Consultant’s engagement will be governed by the laws and regulations
of Japan, without prejudice to Consultant’s rights and Remote Japan’s obligations
under the laws and regulations of Japan.

2.6 You agree to pay promptly all fees and costs invoiced by Remote. You shall not make
any payments relating to these Terms directly to the Consultant.

2.7 You shall be liable for any additional costs and losses arising from Your failure to comply
with the obligations described above in this clause.

Responsibilities and Obligations of Remote Japan.

3.1 Remote Japan will engage the Consultant as employee(s) in accordance with these
Terms, and Assign the Consultant to perform the consultancy services requested by You
in the Assignment.

3.2 Remote Japan will: (i) handle Consultant’s background check, to the extent permitted
by the applicable law; (ii) pay Consultant's wages and provide other benefits as Remote
Japan deems appropriate in order to comply with applicable law and to the extent
materially possible for Remote Japan to provide and support; (iii) pay, withhold, and
transmit payroll taxes to the Consultant in an amount no less than required by
applicable law.

3.3 Remote Japan will be responsible for handling the employment of the Consultant,
including, without limitation, (i) the payment of all salaries and wages thereto, in full
accordance with all applicable laws, rules and regulations; (ii) handling unemployment
claims involving Consultant; and (iii) ensure Consultants are legally authorised to work
within the jurisdiction in which the consultancy services will be provided.

3.4 Remote Japan will require the Consultant to comply with Your policies and guidelines
as documented (provided such policies and guidelines are compliant with applicable
law and the internal policies of Remote).

3.5 The Consultant assigned to You under these Terms and Assignment shall remain an
employee of Remote Japan for the duration of time the Consultant provides services to
You pursuant to any Assignment. For the avoidance of doubt, the Consultant shall not
be entitled to participate in any of Your employee benefit plans.

Term and Termination.

4.1 The term of each Assignment shall commence as of the Assignment Effective Date (as
defined in the Assignment) and remain in effect for the period specified therein, unless
and until terminated under these Terms or the Assignment.

4.2 In the event of termination of these Terms pursuant to first sentence of Section 9.2 of
these Terms, the services being provided by Consultant under and pursuant to any
Assignment will continue to be performed and payment in respect of them to be due in

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Remote Terms of Service Updated May 2024

accordance with the termination provisions contained in such Assignment or until the
expiration of the term of such Assignment.

4.3 In the event of such termination of these Terms pursuant to Items a. through c. of
Section 9.2 of these Terms and without waiver of its rights to claim damages or an
indemnity for any losses suffered by it, You or We may immediately terminate the
consultancy services being provided by Consultant under and pursuant to any
Assignment or elect to have the consultancy services provided under and pursuant to it
to continue to be performed until the date provided for in such Assignment.

4.4 Notwithstanding the foregoing, either party may terminate any Assignment in
accordance with the applicable terms and conditions set forth therein.

Latvia – SIA Remote Latvia (Remote Latvia) – Tērbatas iela 14 – 3, Riga, LV-1011, Republic of
Latvia; registration number 40203487799

1.1 Remote Latvia shall act as the employer of the Employees who will render Employment
Services under these terms, while simultaneously assigning them to You pursuant to an
Assignment. Remote Latvia acts as a temporary employment agency as defined in the
Article 17 of the Support for Unemployed Persons and Persons Seeking Employment
Law of the Republic of Latvia, while You act as a beneficiary of temporary work. Remote
Latvia hereby warrants that it meets all the requirements established to temporary
employment agencies by the legislation of the Republic of Latvia.

Lithuania - Remote Lithuania UAB (Remote Lithuania) - Vytenio 9, Vilnius, The Republic of
Lithuania; registered number 305888351

1.1 Remote Lithuania shall act as the employer of the Employees who will render
Employment Services under these terms, while simultaneously assigning them to You
pursuant to an Assignment. Remote Lithuania acts as a temporary employment agency
as defined in the Article 72 of the Labour Code of the Republic of Lithuania (hereinafter
– the Labour Code), while You act as a beneficiary of temporary work. Remote Lithuania
hereby warrants that it meets all the requirements established to temporary
employment agencies by the legislation of the Republic of Lithuania.

Luxembourg - Remote Luxembourg S.à r.l., Rue de Turi, 2nd Floor, L-3378, Livange,
Luxembourg, Registration number B259352

Working Procedure.

1.1 Remote Luxembourg will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Luxembourg providing services to You
under the direction of Remote Luxembourg.

1.3 Both You and Remote Luxembourg will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

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Remote Terms of Service Updated May 2024

2.1 Remote Luxembourg will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Luxembourg will communicate to all Employees the applicable employment
terms and conditions based on the Labour Contract Law.

2.3 Remote Luxembourg will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Luxembourg acknowledges that working hours and rest periods of the
Employees will be in accordance with applicable local laws and regulations regarding
working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Luxembourg declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Luxembourg will remain responsible for all sanctions and termination related
communication with its Employees.

Malta - REMOTE MALTA LIMITED, Level 3 (Suite 2764), Tower Business Centre, Tower Street,
Swatar, Birkirkara BKR 4013, Malta, Registration number C 98412

Working Procedure.

1.1 Remote Malta will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Employees are strictly the employees of Remote Malta providing services to You under
the direction of Remote Malta.

1.3 Both You and Remote Malta will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Malta will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Malta will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Malta will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

2.4 Remote Malta acknowledges that working hours and rest periods of the Employees will
be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Malta declares that all Employees Assigned to You hereunder will
comply with such legislation.

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Remote Terms of Service Updated May 2024

2.6 Remote Malta will remain responsible for all sanctions and termination related
communication with its Employees.

Mexico - R Remote Technology Mexico S. DE R.L. DE C.V. (Remote Mexico) - Tajin 619-1 Col.
Letran Valle, Ciudad De Mexico, C.P. 03650, Mexico; registered number 2020049568

Working Procedure.

1.1 Remote Mexico will:

a. be unconditionally and uniquely be the employer of all Employees who participate


in the execution of the Services;
b. pay the salaries and other labor benefits to its Employees;
c. fully comply with all provisions and obligations regarding the Specialized Support
Services established by the Federal Labor Law, Social Security Law, National
Housing Fund for Workers Institute Law, and any other applicable labor law.

1.2 For purposes of these Terms, there is no element of subordination between the Remote
Mexico’s Employees and You. Consequently, Remote Mexico shall be considered as the
employer of each of its Employees and is the only party who profits from the services
rendered by such Employees.

1.3 Remote Mexico shall be responsible for the development of its Employees in the
rendering of Employment Services; therefore, You do not assume any responsibility of
tax nature (IMSS, SAR, INFONAVIT, etc.).

Instructions.

2.1 Remote Mexico will exclusively determine at all times the specific tasks to be performed
by its Employees in accordance with these and will be at all-time in charge of the
direction and control of such Employees during the rendering of Employment Services.
Employees will execute said Employment Services under the orders and instructions of
Remote Mexico. Remote Mexico shall be responsible for engaging, hiring, and
managing personnel in order to perform the Employment Services hereunder.

2.2 You and We recognize that Employees will be at the disposition of Remote Mexico and
Remote Mexico’s Employees will execute the work and perform Employment Services
exclusively following instructions of Remote Mexico, in the places where Remote Mexico
determines the best form to provide Employment Services with the maximum
efficiency within the schedules and parameters established by Remote Mexico and You.

2.3 Remote Mexico will designate a responsible manager for the rendering of Employment
Services, who will perform management, vigilance, and supervision activities to achieve
the quality of Employment Services. Remote Mexico shall, at all times, supervise, and
oversee Employment Services provided by Employees, through a responsible manager,
as well as to provide any written instructions it deems convenient to improve the
rendering of Employment Services.

Obligations of Remote Mexico.

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Remote Terms of Service Updated May 2024

3.1 Remote Mexico will keep true, complete, accurate, and up to date books and records
related to documentation evidencing the employment or, as the case may be, the
contractual relationship with Employees, and the fulfillment of the labor and social
security obligations thereof.

3.2 Remote Mexico shall be responsible for the compliance with all labor and other
obligations towards Employees, as well as representation with the union(s) with which,
as the case may be, represent its Employees. Remote Europe will inform You as to the
course of any required collective bargaining agreement held with any relevant union, as
required, and any agreement to be reached with the latter.

3.3 Remote Mexico shall be solely responsible for complying with, among others, the
following obligations:

a. entering into an Employment Agreement with each Employee, who will be


assigned for the provision of Employment Services as detailed on the Platform, in
which it appears as the sole employer responsible for the labor relationship;
b. timely pay salaries and any other applicable employment benefits to Employees;
c. register all Employees before IMSS and INFONAVIT with the correct salary;
d. timely payment of fees and contributions to IMSS and INFONAVIT corresponding
to its Employees;
e. make severance payments arising from the termination of the employment
relationships with its Employees;
f. deliver to You a copy of the documentation that evidences that the
corresponding registrations and payments to Employees, as required by You;
g. As the case may be, Remote Europe has the obligation to appear before the
corresponding authorities to identify itself as the current and sole employer of its
Employees, being liable for any payment that needs to be made in connection
thereto; and
h. register as an employer with the Social Security and other authorities as required
as well as complete any registrations and filings that are required for labor and
other purposes.

3.4 All the obligations assumed by Remote Mexico in this clause will continue in full force
and effect until any procedure or trial arising from the complaints, lawsuits, and
resolutions from the breach of the aforesaid obligations concludes, in the event, any
complaints, lawsuits, and resolutions exist.

Morocco - Remote Technology Morocco SARL (Remote Morocco), Crystal 3 - Boulevard Sidi
Mohamed Ben Abdellah B06- RDC- 20100, Casablanca, Morocco., Registration number
508487

Working Procedure.

1.1 Remote Morocco will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Morocco providing services to You
under the direction of Remote Morocco.

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Remote Terms of Service Updated May 2024

1.3 Both You and Remote Morocco will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Morocco will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Morocco will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Morocco will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Morocco acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Morocco declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Morocco will remain responsible for all sanctions and termination related
communication with its Employees.

Netherlands - Remote B.V. (Remote Netherlands) - Apollolaan 151, Unit 439, 1077AR
Amsterdam, the Netherlands; registered number 76389197

Working Procedure.

1.1 For the purposes of the Assignment to the Client, Remote Netherlands will enter into a
payroll Employment Agreement, as referred to in Section 7:692 of the Dutch Civil Code,
with Employees to be Assigned.

1.2 Employees will perform the Assignment under the conditions laid down in the
Employment Agreement.

1.3 Remote Netherlands will act as payroll employer for Employees recruited and selected
by You. Employment Services under the Agreement include taking care of the payroll
and personnel administration, absence management as well as management of other
employment law risks by entering into an Employment Agreement with Employees
proposed by You, while simultaneously Assigning Employees to You to perform work
under Your direction and supervision.

Employment Terms and Conditions.

2.1 Pursuant to Section 8A of the Dutch Placement of Personnel by Intermediaries Act,


Employees are entitled to equal treatment in terms of employment conditions as
employees employed by You in the same and/or similar positions in the Netherlands, or
if there are no such Employees in the Netherlands, Employees in the same and/or
similar positions in the industry and/or sector of You in the Netherlands.

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Remote Terms of Service Updated May 2024

2.2 You are obliged to determine the applicable employment terms and conditions based
on the principle mentioned in article 5.1. Pursuant to Section 12A of the Dutch
Placement of Personnel by Intermediaries Act, and obliged to provide Remote
Netherlands and Employees with all the relevant information about the applicable
employment terms and conditions prior to the Assignment of Employees. You agree to
provide Us with the correct and complete information in a timely manner. You shall
report any changes to the applicable and/or minimum level of remuneration pursuant
to the applicable law within two weeks after the announcement of such (upcoming)
changes being necessary. Remote will inform You of any perceptible errors and
shortcomings.

2.3 If, at any time, it appears that the job description and/or associated employment terms
and conditions of Employees do not correspond with the work actually performed by
Employees, You will immediately provide Us with the correct job description and
associated terms and conditions. The remuneration of Employees will be determined
again on the basis of the new job description.

2.4 The position and/or the employment terms and conditions may be adjusted during the
Assignment if Employees make a reasonable claim to that adjustment by invoking
legislation and/or regulations and/or the applicable collective labor agreement. Remote
Netherlands may also be obliged to make an offer for such adjustment based on
Section 7:628a paragraph 5 of the Dutch Civil Code. If the amendment results in higher
remuneration or employment terms and conditions more favorable to Employees,
Remote Netherlands will correct the remuneration of the Employees and related Fees
accordingly. You will owe the adjusted Fee (with retroactive effect) from the moment of
the performance of the new position.

New Zealand - Remote Technology New Zealand Limited (Remote New Zealand), Simpson
Grierson, Level 27, 88 Shortland Street, Auckland Central, Auckland, 1010, NZ, Registration
number 9429049116113

Working Procedure.

1.1 Remote New Zealand will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote New Zealand providing services to You
under the direction of Remote New Zealand.

1.3 Both You and Remote New Zealand will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote New Zealand will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote New Zealand will communicate to all Employees the applicable employment
terms and conditions based on the Labour Contract Law.

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Remote Terms of Service Updated May 2024

2.3 Remote New Zealand will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote New Zealand acknowledges that working hours and rest periods of the
Employees will be in accordance with applicable local laws and regulations regarding
working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote New Zealand declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote New Zealand will remain responsible for all sanctions and termination related
communication with its Employees.

North Macedonia - Remote Technologies DOO Skopje (Remote Macedonia). 10 Kosta


Shahov St, Skopje 1000, Republic of North Macedonia

Working Procedure.

1.1 Remote Macedonia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Macedonia providing services to You
under the direction of Remote Macedonia.

1.3 Both You and Remote Macedonia will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Macedonia will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Macedonia will communicate to all Employees the applicable employment
terms and conditions based on the Law on Labour Relations.

2.3 Remote Macedonia will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Macedonia acknowledges that working hours and rest periods of the
Employees will be in accordance with applicable local laws and regulations regarding
working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Macedonia declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Macedonia will remain responsible for all sanctions and termination related
communication with its Employees.

Norway - Remote Technology Norway AS (Remote Norway) - Munkedamsveien 59B, 0270


OSLO, Norway; registered number 926 493 329

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Remote Terms of Service Updated May 2024

Working Procedure.

1.1 Remote Norway will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Both You and Remote Norway will designate representatives on the Platform to provide
any instruction or comment regarding the performance of Employment Services.

1.3 Remote Norway, as the sole employer of the Employees, assumes all employer
responsibilities as it relates to the Employees, including all compliance and
requirements pursuant to Act No. 62 of 17 June 2005 relating to working environment,
working hours and employment protection, etc. (Working Environment Act) and other
applicable regulations.

Panama - REMOTE PANAMA S. DE R.L. (Remote Panama), Distrito de PANAMÁ,


Corregimiento de BELLA VISTA, Calle 59, casa: 5, Urbanización Obarrio, Registration number
155707163-2-2-21 DV 30

Working Procedure.

1.1 Remote Panama will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Panama providing services to You
under the direction of Remote Panama.

1.3 Both You and Remote Panama will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Panama will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Panama will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Panama will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Panama acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Panama declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Panama will remain responsible for all sanctions and termination related
communication with its Employees.

Peru - REMOTE PERU S.R.L. (Remote Peru), Dionisio Derteano 184 OF 603 Urb. Santa Ana.
San Isidro-Lima, Tax ID number 20608442902

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Remote Terms of Service Updated May 2024

Working Procedure.

1.1 Remote Peru will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Employees are strictly the employees of Remote Peru providing services to You under
the direction of Remote Peru.

1.3 Both You and Remote Peru will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Peru will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Peru will communicate to all Employees the applicable employment terms and
conditions based on the Labour Contract Law.

2.3 Remote Peru will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

2.4 Remote Peru acknowledges that working hours and rest periods of the Employees will
be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Peru declares that all Employees Assigned to You hereunder will comply
with such legislation.

2.6 Remote Peru will remain responsible for all sanctions and termination related
communication with its Employees.

Philippines - Remote Philippines Inc. (Remote Philippines) - 5th Floor, SyCipLaw Center 105
Paseo de Roxas Makati City (District 1), Philippines; registered number 2021020006436-03

Working Procedure.

1.1 Remote Philippines will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Both You and Remote Philippines will designate representatives on the Platform to
provide any instruction or comment regarding the performance of Employment
Services.

Providing Services from Your Facilities.

2.1 In the case that Employees should render any Employment Services to You at Your
designated facilities/offices, both parties will carry out all the mandatory health and
safety coordination measures.

Obligations of Remote Philippines.

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Remote Terms of Service Updated May 2024

3.1 Remote Philippines shall abide by Philippines labor laws, rules and regulations,
issuances, (including but not limited to those pertaining to all statutory benefits and
leaves) and orders handed down by the Philippines Department of Labor and
Employment.

3.2 Remote Philippines will undertake employer-employee responsibilities including the


payment of wages, compensation, the statutory employee-related benefits to all
employees covered by any Assignment, and duly remit all the required Social Security
System, Home Mutual Development Fund, and Philippine Health Corporation
premiums to appropriate government agencies, in accordance with the provisions of
the Labor Code and other applicable laws and decrees and the rules and regulations
promulgated by competent authorities. Remote Philippines will assume all other
employer responsibilities, such as, subject to due process, the imposition of disciplinary
action, including dismissal, if appropriate.

3.3 Remote Philippines will provide Employees performing under the Assignment with all
the relevant information about the applicable terms and conditions of this Agreement,
as reasonably necessary.

3.4 Remote Philippines will notify Employees of any changes in the manner of provision of
Employment Services within a period of two (2) weeks or as reasonably practicable.

3.5 Remote Philippines will be responsible for the direction and control over its Employees
covered by the Assignment, or who may be Assigned to You including authority to hire,
terminate, discipline, and reassign the Employees.

3.6 Remote Philippines will assign working hours and rest periods of Employees in
accordance with applicable Philippine labor laws and regulations regarding working
time.

3.7 Remote Philippines will comply with the applicable Occupational Health and Safety
laws and regulations.

3.8 Remote Philippines has and shall maintain substantial capital, equipment and
manpower reasonably required for the provision of Employment Services to be
performed, as well as providing all Employees covered by the Assignment the necessary
tools and equipment to perform the Services.

Poland - Remote Poland Sp. z o.o. (Remote Poland), Ujazdowskie 41, 00-540 Warsaw, Poland,
Registration number KRS 813247

Working Procedure.

1.1 Remote Poland will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Poland providing services to You under
the direction of Remote Poland.

1.3 Both You and Remote Poland will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

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Remote Terms of Service Updated May 2024

Obligations.

2.1 Remote Poland will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Poland will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Poland will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Poland acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Poland declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Poland will remain responsible for all sanctions and termination related
communication with its Employees.

Portugal - Remote Tech Unipessoal Lda. (Remote Portugal), Praça Mouzinho de


Albuquerque nº 113, 5º andar 4100-359 Porto, Portugal; CIPC 515720623

Working Procedure.

1.1 Remote Portugal will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Both You and Remote Portugal will designate representatives on the Platform to
provide any instruction or comment regarding the performance of Employment
Services.

Obligations of Remote Portugal.

Remote Portugal will:

2.1 Remote Portugal will comply and be responsible for all remuneration, tax, and Social
Security obligations, occupational health and safety according to the Portuguese Law.

2.2 Remote Portugal will communicate to all Employees affected in Employment Services
the applicable employment terms and conditions based on the Portuguese Labour
legislation.

2.3 Remote Portugal will report any changes in the manner of provision of Employment
Services to Employees within a period of two weeks.

2.4 Remote Portugal acknowledges that working hours and rest periods of Employees will
be in accordance with applicable Portuguese laws and regulations regarding working
time.

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Remote Terms of Service Updated May 2024

2.5 Remote Portugal will be responsible for the direction and control over its Employees
covered by the Assignment, or who may be Assigned to You, including authority to hire,
terminate, discipline, and reassign the Employees.

2.6 Remote Portugal will assign working hours and rest periods of Employees in
accordance with applicable Portuguese labour laws and regulations regarding working
time.

2.7 In view of the provisions of the Portuguese laws and regulations regarding occupational
health and safety, Remote Portugal declares that all employee(s) assigned to this SLA
shall comply with the Occupational Health and Safety legislation.

Romania - Remote Technology RO SRL (Remote Romania), No 5, Nicolae Galea Street,


Building 10, Entrance A, 1st floor, Apartment 5, room 1, District 5, Bucharest, Romania Postal
Code 050215, Registration number 43311990

Working Procedure.

1.1 Remote Romania will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Romania providing services to You
under the direction of Remote Romania.

1.3 Both You and Remote Romania will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Romania will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Romania will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Romania will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Romania acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Romania declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Romania will remain responsible for all sanctions and termination related
communication with its Employees.

Serbia - Remote Technology RS (Remote Serbia), Bulevar Mihajla Pupina 165G, 11070 Novi
Beograd, Registration number 21801461,

Working Procedure.

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Remote Terms of Service Updated May 2024

1.1 Remote Serbia will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Employees are strictly the employees of Remote Serbia providing services to You under
the direction of Remote Serbia.

1.3 Both You and Remote Serbia will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Serbia will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Serbia will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Serbia will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

2.4 Remote Serbia acknowledges that working hours and rest periods of the Employees will
be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Serbia declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Serbia will remain responsible for all sanctions and termination related
communication with its Employees.

Slovakia - Remote Slovakia s.r.o. (Remote Slovakia) - Mlynské nivy 16, 821 09 Bratislava, Slovak
Republic; registered number 53 687 264

Working Procedure.

1.1 Remote Slovakia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Both You and Remote Slovakia will designate representatives on the Platform to provide
any instruction or comment regarding the performance of Employment Services.

Providing Services from Your Facilities.

2.1 In the case that Employees should render any Employment Services to You at Your
designated facilities/offices, both parties will carry out all the mandatory health and
safety coordination measures.

Obligations of Remote Slovakia.

3.1 Pursuant to the Slovak Labour Code (Act No. 311/2001 Coll.) and further relevant Slovak
legal regulations, Remote Slovakia, as the employer of Employees, shall comply with all
remuneration, tax, and Social Security obligations, according to the Slovak Law.

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Remote Terms of Service Updated May 2024

3.2 Remote Slovakia will communicate to all the Employees affected to the provision of
Employment Services the applicable employment terms and conditions based on the
Slovak Labour Code.

3.3 Remote Slovakia will comply with the applicable statutory and contractual obligations
in labour matters under the Slovak laws.

3.4 In view of the relevant provisions of the Slovak Labour Code, as well as the Slovak Act No.
124/2006 Coll. regarding occupational health and safety, Remote Slovakia declares that
all Employees will comply Occupational Health and Safety legislation in Slovakia.

Slovenia - Remote SI, Technology Services, LLC (Remote Slovenia) - Tržaška cesta 515, 1351
Brezovica pri Ljubljani, registration no. 8952809000

Solutions Model

Working Procedure

1.1 Remote Slovenia (or as used in this section, we, us, our) is a company that provides
consulting and technology solutions services including, but not limited to,
programming and other IT related services, research, marketing, sales support,
accounting and payroll.

1.2 Remote Slovenia shall provide the services (Project Services) entered into the Platform
and further agreed in a Consulting Services Agreement.

1.3 Both You and Remote Slovenia will designate representatives on the Platform to
communicate and provide mutual cooperation regarding the performance of the
Project Services.

Remote’s Liability for Performance

2.1 Remote Slovenia shall be exclusively liable for any intentional or grossly negligent
breaches of the Consulting Services Agreement by Remote Slovenia or its Employees
according to the provisions of applicable law.

2.2 Remote Slovenia shall not be liable for any damages that arise out of defective
instructions regarding the performance of Project Services and/or specific tasks
thereunder unless it has failed to notify the defect at the appropriate time and in the
appropriate manner.

Obligations of Remote Slovenia

3.1 Remote Slovenia undertakes to perform the Project Services in accordance with the
applicable professional standard of diligence. Remote Slovenia shall make reasonable
efforts to remedy any defect notified in respect to the performance of the Project
Services and/or specific tasks thereunder, without prejudice to any other available legal
remedies.

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3.2 Remote Slovenia undertakes to perform the Project Services through employees who
have the particular qualifications, skills and expertise required in accordance with the
applicable professional standards.

Insurance

4.1 Remote Slovenia undertakes and agrees to take out and maintain applicable
mandatory insurance coverage with an insurance provider to cover our respective
liabilities under these terms.

Final provisions

5.1 Remote Slovenia shall not represent You in the market or initiate any business on Your
behalf. The relationship is not intended to constitute an agency, partnership, joint
venture, license or similar relationship.

5.2 Remote Slovenia shall at all times be exclusively responsible to instruct and supervise its
Employees or Consultants (Personnel) in relation to the performance of Project Services
and shall retain all its rights as the employer in this respect. Remote Slovenia and You
hereby agree that no contractual or other legal relationship beyond these terms shall be
established between You and the Personnel assigned by Remote to perform the Project
Services.

5.3 You warrant, covenant and undertake that the way in which You will engage with
Remote Slovenia and its Personnel will not render the relationship as one involving the
supply of labour and, in particular, that You will not:

(a) control, or direct any Personnel as to how they perform the Services,
(b) in any way whatsoever fully integrate the Personnel into Your organized
work process or that of any of Your affiliates,
(c) treat the performance of any of the Project Services by Remote Slovenia as a
provision of labour service (it being accepted that we can replace any
Personnel in accordance with these terms).

South Africa - South Africa Remote Technology (Remote South Africa), 47 Ardennes
Crescent, Thornwood, Durbanville, 7550, Cape Town, Western Cape, South Africa, Registration
number 2020/263679/07

Working Procedure.

1.1 Remote SA will assign its Employees to the specific tasks requested by You pursuant to
an Assignment.

1.2 Employees are strictly the employees of Remote SA providing services to You under the
direction of Remote SA.

1.3 Both You and Remote SA will designate representatives on the Platform to provide any
instruction or comment regarding the performance of the Assignment.

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Obligations.

2.1 Remote SA will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote SA will communicate to all Employees the applicable employment terms and
conditions based on the Labour Contract Law.

2.3 Remote SA will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

2.4 Remote SA acknowledges that working hours and rest periods of the Employees will be
in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote SA declares that all Employees Assigned to You hereunder will comply
with such legislation.

2.6 Remote SA will remain responsible for all sanctions and termination related
communication with its Employees.

South Korea - Remote South Korea LLC. 10FL (Remote South Korea) -, Kyobo Securities
Building, 97 Uisadang-daero, Yeongdeungpo-gu, Seoul, 07327, South Korea

Working Procedure.

1.1 Remote South Korea will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote South Korea providing services to You
under the direction of Remote South Korea.

1.3 Both You and Remote South Korea will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote South Korea will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote South Korea will communicate to all Employees the applicable employment
terms and conditions based on the Labor Standards Act.

2.3 Remote South Korea will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote South Korea acknowledges that working hours and rest periods of the
Employees will be in accordance with applicable local laws and regulations regarding
working time.

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Remote Terms of Service Updated May 2024

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote South Korea declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote South Korea will remain responsible for all sanctions and termination related
communication with its Employees.

Spain - Remote Technology, S.L. (Remote Spain) - Calle Serrano 41, 4th floor, 28001 Madrid,
Spain; CIF 0B01640648

Working Procedure.

1.1 Remote Spain will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Both You and Remote Spain will designate representatives on the Platform to provide
any instruction or comment regarding the performance of Employment Services.

Obligations of Remote Spain.

2.1 Pursuant to the Spanish Worker’s Statute, Remote Spain is committed to complying
every moment with all remuneration, tax, and Social Security obligations, according to
the Spanish Law.

2.2 Remote Spain will communicate to all Employees affected in the services the applicable
employment terms and conditions based on the principle mentioned in Article 8 of the
Spanish Worker’s Statute.

2.3 Remote Spain will be responsible at all times for the obligations in labour matters, Social
Security, and Prevention of Labour Risks.

2.4 Remote Spain acknowledges that working hours and rest periods of Employees will be
in accordance with applicable Spanish laws and regulations regarding working time.

2.5 In view of the provisions of the Spanish Worker’s Statute related to smart working, as
well as the Spanish laws and regulations regarding occupational health and safety,
Remote Spain declares that all Employees will comply with the Occupational Health
and Safety legislation.

Switzerland - Remote Consulting Services Switzerland GmbH (Remote Switzerland),,Bösch


73, 6331 Hünenberg, Switzerland, Registration number CHE-300.403.612

Working Procedure.

1.1 Remote Switzerland will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Switzerland providing services to You
under the direction of Remote Switzerland.

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Remote Terms of Service Updated May 2024

1.3 Both You and Remote Switzerland will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Switzerland will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Switzerland will communicate to all Employees the applicable employment
terms and conditions based on the Labour Contract Law.

2.3 Remote Switzerland will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Switzerland acknowledges that working hours and rest periods of the
Employees will be in accordance with applicable local laws and regulations regarding
working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Switzerland declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Switzerland will remain responsible for all sanctions and termination related
communication with its Employees.

Tunisia - Remote Technology Tunisia LLC (Remote Tunisia) - Immeuble SCI, 1er étage, B11, 6
Rue Du Lac Toba, Les Berges Du Lac, 1053 Tunis, Tunisie; registration number 1859198H⁠

Working Procedure.

1.1 Remote Tunisia will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Tunisia providing services to You under
the direction of Remote Turkey.

1.3 Both You and Remote Tunisia will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Tunisia will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Tunisia will communicate to all Employees the applicable employment terms
and conditions based on the Turkish Labour Law.

2.3 Remote Tunisia will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Tunisia acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

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Remote Terms of Service Updated May 2024

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Tunisia declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Tunisia will remain responsible for all sanctions and termination related
communication with its Employees.

Turkey - Remote Teknoloji Danışmanlık A.Ş (Remote Turkey) - REŞİTPAŞA MAH. ESKİ
BÜYÜKDERE CAD. PARK PLAZA BLOK NO: 14 İÇ KAPI NO: 43 SARIYER / İSTANBUL; registered
number 310480-5

Working Procedure.

1.1 Remote Turkey will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Employees are strictly the employees of Remote Turkey providing services to You under
the direction of Remote Turkey.

1.3 Both You and Remote Turkey will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Turkey will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Turkey will communicate to all Employees the applicable employment terms
and conditions based on the Turkish Labour Law.

2.3 Remote Turkey will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Turkey acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Turkey declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Turkey will remain responsible for all sanctions and termination related
communication with its Employees.

Uganda - Remote Uganda Virtual Technology Limited (Remote Uganda) - 4th Floor, DFCU
Towers, Plot 26 Kyadondo Road, Nakasero, Kampala, Uganda

Working Procedure.

1.1 Remote Uganda will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Uganda providing services to You
under the direction of Remote Uganda.

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1.3 Both You and Remote Uganda will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Uganda will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Uganda will communicate to all Employees the applicable employment terms
and conditions based on the Employment Act, 2006.

2.3 Remote Uganda will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Uganda acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Uganda declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Uganda will remain responsible for all sanctions and termination related
communication with its Employees.Ukraine - Remote Ukraine LLC (Remote Ukraine), 38
Turgenevska Street, 01054 Kyiv, Ukraine, Registration number 43961005

Working Procedure.

1.1 Remote Ukraine will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Ukraine providing services to You
under the direction of Remote Ukraine.

1.3 Both You and Remote Ukraine will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Ukraine will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Ukraine will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Ukraine will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Ukraine acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Ukraine declares that all Employees Assigned to You hereunder will
comply with such legislation.

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Remote Terms of Service Updated May 2024

2.6 Remote Ukraine will remain responsible for all sanctions and termination related
communication with its Employees.

United Arab Emirates - REMOTE EMPLOYMENT SOLUTIONS (Remote UAE) - DMCC , HDS
Tower, Jumeirah Lakes Towers, Unit: 505, Plot No: 952, 500001, DMCC, Dubai, United Arab
Emirates, Registration number DMCC197398

Working Procedure.

1.1 Remote UAE will assign its Employees to the specific tasks requested by You pursuant
to an Assignment.

1.2 Employees are strictly the employees of Remote UAE providing services to You under
the direction of Remote UAE.

1.3 Both You and Remote UAE will designate representatives on the Platform to provide
any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote UAE will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote UAE will communicate to all Employees the applicable employment terms and
conditions based on the Labour Contract Law.

2.3 Remote UAE will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

2.4 Remote UAE acknowledges that working hours and rest periods of the Employees will
be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote UAE declares that all Employees Assigned to You hereunder will comply
with such legislation.

2.6 Remote UAE will remain responsible for all sanctions and termination related
communication with its Employees.

United States - Remote Technology, Inc. (Remote US), 18 Bartol Street #1163, San Francisco,
CA 94133, USA, Registration number 7403597

Working Procedure.

1.1 Remote US will assign its Employees to the specific tasks requested by You pursuant to
an Assignment.

1.2 Employees are strictly the employees of Remote US providing services to You under the
direction of Remote US.

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1.3 Both You and Remote US will designate representatives on the Platform to provide any
instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote US will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote US will communicate to all Employees the applicable employment terms and
conditions based on the Labour Contract Law.

2.3 Remote US will be responsible at all times for employer obligations relating to labour
matters, social security, labour risks, and occupational safety.

2.4 Remote US acknowledges that working hours and rest periods of the Employees will be
in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote US declares that all Employees Assigned to You hereunder will comply
with such legislation.

2.6 Remote US will remain responsible for all sanctions and termination related
communication with its Employees.

Uruguay - REMOTE URUGUAY S.R.L. (Remote Uruguay), Avenida Bolivia 1427, Oficina 103,
Montevideo, Uruguay, Registered number 6511

Working Procedure.

1.1 Remote Uruguay will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Uruguay providing services to You
under the direction of Remote Uruguay.

1.3 Both You and Remote Uruguay will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Uruguay will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Uruguay will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Uruguay will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Uruguay acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

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Remote Terms of Service Updated May 2024

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Uruguay declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Uruguay will remain responsible for all sanctions and termination related
communication with its Employees.

Vietnam - REMOTE VIETNAM COMPANY LIMITED (CÔNG TY TNHH REMOTE VIỆT NAM)
(Remote Vietnam), 612 Cowork-07, Level 6, Me Linh Point Tower, 2 Ngo Duc Ke Street, District
1, Ho Chi Minh City, Vietnam, Registration number 2152027332

Working Procedure.

1.1 Remote Vietnam will assign its Employees to the specific tasks requested by You
pursuant to an Assignment.

1.2 Employees are strictly the employees of Remote Vietnam providing services to You
under the direction of Remote Vietnam.

1.3 Both You and Remote Vietnam will designate representatives on the Platform to
provide any instruction or comment regarding the performance of the Assignment.

Obligations.

2.1 Remote Vietnam will comply at all times with remuneration, tax, and social security
obligations in respect of the Employees, according to local Law.

2.2 Remote Vietnam will communicate to all Employees the applicable employment terms
and conditions based on the Labour Contract Law.

2.3 Remote Vietnam will be responsible at all times for employer obligations relating to
labour matters, social security, labour risks, and occupational safety.

2.4 Remote Vietnam acknowledges that working hours and rest periods of the Employees
will be in accordance with applicable local laws and regulations regarding working time.

2.5 In view of the provisions of local laws and regulations regarding occupational health and
safety, Remote Vietnam declares that all Employees Assigned to You hereunder will
comply with such legislation.

2.6 Remote Vietnam will remain responsible for all sanctions and termination related
communication with its Employees.

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Remote Terms of Service Updated May 2024

API Terms
API Terms will take precedence over the Terms only where they conflict. Where applicable,
references to We, Us, Our, or Remote as used in these Terms of Service may refer to actions
taken or information provided to Us via the API or External Provider.

API Usage

1.1 You may only use the Platform and access Our products and services (via the API or
directly) in compliance at all times with the Terms and any additional guidelines,
policies, terms, or documentation provided by an External Provider.

1.2 We reserve the right to monitor and enforce compliance with the Terms and may
restrict or terminate Your access to the Platform or API if Your usage violates these
Terms.

1.3 Updates to Our Terms may be provided to You via the Platform or by the External
Provider in accordance with the External Provider’s usual notification process.

1.3 Our obligations for Our Services may be limited by the functionality and capabilities of
the API. You acknowledge that We have no control over External Providers or the
availability of External Providers. We may add or remove an External Provider at any
time.

1.4 Invoices for the products and services provided by Us may be issued via the API in
accordance with these Terms or by the External Provider in accordance with their
policies or terms.

INDEMNITIES AND LIABILITY

2.1 We shall not be liable for or indemnify You for any damages, losses, or liabilities
arising out of or in connection with Your use of Our Services via the Platform or API,
except to the extent caused by Our gross negligence or willful misconduct. We shall
have no liability to You with respect to Your account or profile with an External
Provider.

2.2 We shall have no liability under or in connection with these Terms if any External
Provider becomes unavailable for any reason or is no longer available under
reasonable commercial terms.

2.3 You agree to indemnify, defend, and hold harmless Remote and its officers,
directors, employees, and agents from and against any claims, damages, liabilities,
costs, and expenses arising from or related to Your use of Our Services via the API in
violation of the Terms.

API Data Processing

3.1 You bear sole responsibility for compliance with applicable data protection law in
relation to Your use of Our Services via the API. Any information, including personal
data, You chose to submit via the API to an External Provider will be processed in
accordance with that External Provider’s terms of service and privacy policy. To the
extent required by applicable law, it is Your obligation to notify any affected individuals

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Remote Terms of Service Updated May 2024

about the External Provider’s terms and policies and Remote disclaims any and all
liability in connection with such External Provider’s use of any information You submit.

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Remote Terms of Service Updated May 2024

Data Processing Addendum


Operative Provisions
1. Definitions. Under these Terms, Personal Data is information defined as personal data,
personal information, or an equivalent term under relevant Data Protection Laws,
processed by You or Remote Europe in connection with these Terms. Data Protection
Laws means all applicable data protection and privacy laws, rules, regulations,
governmental orders, and subordinate legislation, now or hereafter in force, applicable
to a party in the performance of its obligations or exercise of its rights under these
Terms, such as Regulation (EU) 2016/679 of the European Parliament and of the Council
of 27 April 2016 on the protection of natural persons with regard to the processing of
personal data and on the free movement of such data (EU GDPR), or the EU GDPR as
saved into United Kingdom law by virtue of section 3 of the United Kingdom's European
Union (Withdrawal) Act 2018 (UK GDPR). Personal Data Breach is a breach of security
leading to the accidental or unlawful destruction, loss, alteration, unauthorised
disclosure of, or access to, Personal Data. Adequate Country means a country or
territory that a relevant authority such as the European Commission or a national data
protection authority has recognised under applicable Data Protection Laws as providing
adequate level of protection for the international transfer of Personal Data.

2. Roles of the parties. The parties acknowledge that with respect to the processing by
each party of any Personal Data with regard to Employment Services, each party shall
act as an independent Controller. The details of the processing are set out in Schedule 1
of this DPA.
Where You use Payroll Services, HRIS Services and/or Contractor Management Services,
We process the relevant Personal Data on Your behalf, and We shall act as Processor.
The details of processing for our role as a Processor are set out in Schedules 2, 3 and 4
respectively to this DPA. You agree that You are responsible for compliance with Data
Protection Laws with respect to all Personal Data Your authorised users upload on our
Platform and how they use such Personal Data.
Where You use Our Remote Talent Service, We process only personal data of individuals
browsing the job listings on remote.com/jobs and We act as a Controller. You are
responsible for the personal data of individuals who applied to Your job listings available
on remote.com/jobs. You agree that You are responsible for the compliance under the
applicable Data Protection Laws regarding the collected personal data of all such
applicants.

3. Term and data retention. After termination of the Terms, Personal Data shall be retained
by the parties for no longer than the maximum retention period applicable to such
Personal Data, as set out in applicable national laws. This DPA shall remain in force for as
long as the parties retain Personal Data. For the avoidance of doubt, We will retain
Personal Data that is relevant to the Terms of Service provisions that survive termination
for as long as those provisions survive. In addition, We will retain Personal Data that is
necessary to enforce Our legal rights such as those rights contained in any
non-disclosure agreements between Us and the Employees, Consultants and
Contractors.

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Remote Terms of Service Updated May 2024

4. Mutual cooperation. Each party will implement appropriate technical and


organisational measures to ensure the security of the Personal Data. Each party will
provide reasonable cooperation and assistance to the other party as may be necessary
to enable such other party to: (i) comply with any obligations of such other party under
Data Protection Laws, (ii) facilitate the handling by the other party of any actual or
reasonably suspected Personal Data Breach, (iii) comply in any investigations or audits
by a regulator or supervisory authority. To the extent either party makes available to the
other party any Personal Data in connection with this Agreement prior to making
available any Personal Data, the disclosing party shall comply with any applicable
consent, transparency and disclosure requirements under Data Protection Laws with
respect to such Personal Data.

5. Processors. Each party warrants and undertakes that it shall comply (and contractually
require their agents, service providers, Processors or subcontractors to comply) with
applicable Data Protection Laws. Each party is and shall remain independently
responsible for the processing it carries out as Controller whether on its own or through
its Processors.

6. International transfers. If We are certified to the EU-U.S. Data Privacy Framework,


Swiss-US Data Privacy Framework and/or UK Extension to the EU-US Data Privacy
Framework (as applicable), the parties agree that for so long as We are so certified, the
relevant framework as applicable will apply to relevant transfers of data to Us. Where the
EU GDPR applies, and Personal Data is transferred to a country other than an Adequate
Country or to an entity other than certified under the EU-U.S. Data Privacy Framework,
Swiss-US Data Privacy Framework and/or UK Extension to the EU-US Data Privacy
Framework (as applicable), the Standard Contractual Clauses in the Annex to
Commission Implementing Decision (EU) 2021/914 of 4 June 20214 (EU SCCs) shall apply
to such transfers. Where the UK GDPR applies, and Personal Data is transferred to a
country other than an Adequate Country or to an entity other than certified under the
EU-U.S. Data Privacy Framework, Swiss-US Data Privacy Framework and/or UK Extension
to the EU-US Data Privacy Framework (as applicable), then the EU SCCS shall apply and
the International Data Transfer Addendum to the EU Commission Standard Contractual
Clauses issued by the Information Commissioner's Office under s.119A(1) of the Data
Protection Act 2018 (UK Addendum) shall apply to all such transfers; and each shall be
fully incorporated into this DPA and deemed completed as set out below:

(a) When We disclose Personal Data subject to the Data Protection Laws to You
and You receive such Personal Data outside an Adequate Country, We shall act
as the Data exporter.

(b) When You disclose Personal Data subject to Data Protection Laws to Us and
We receive such Personal Data outside an Adequate Country, We shall act as
the Data importer.

(c) Where We act as independent Controllers in relation to Personal Data


protected by the EU GDPR, Module 1 of the EU SCCs will apply as follows:

4
Available at: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32021D0914&from=EN

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Remote Terms of Service Updated May 2024

(i) Clause 7 (Docking Clause) shall not apply,

(ii) the optional language in Clause 11 (Redress) shall not apply.

(iii) For Clause 13 (Supervision), the supervisory authority with responsibility


for ensuring compliance by the data exporter with the GDPR with
regard to restricted transfers shall be the Dutch supervisory authority;

(iv) For Clause 17 (Governing Law), Option 1 shall apply and the EU SCCs
shall be governed by the laws of the Netherlands.

(v) For Clause 18 (Choice of forum and jurisdiction), the Parties agree that
the courts of the Netherlands shall resolve any disputes arising out of
the EU SCCs.

(vi) The information required by Annex I of the EU SCCs is set out in


Schedule 5 of this DPA.

(vii) The information required by Annex II of the EU SCCs is set out in


Schedule 6 of this DPA.

(d) Where We act as independent Controllers in relation to Personal Data


protected by the UK GDPR, the parties agree that the UK Addendum will apply
completed as follows: the EU SCCs shall apply completed as set out in section
6(a) and shall also apply to transfers of such Personal Data. In addition, tables 1
to 3 of the UK Addendum shall be deemed completed with the relevant
information from the EU SCCs, completed as set out above in section 6(a) and
table 4 shall be deemed completed by selecting "neither party". The start date
of the UK Addendum (as set out in Table 1) shall be the date of this DPA.

(e) Where We act as a Processor for You as Controller in relation to Personal Data
protected by the EU GDPR, Module 2 of the EU SCCs will apply as follows:

(i) Clause 7 (Docking Clause) shall not apply,

(ii) the Clause 9 (Use of sub-Processors) Option 2 - General written


authorisation shall apply with 14 days’ time to object to the changes.

(iii) the optional language in Clause 11 (Redress) shall not apply.

(iv) For Clause 13 (Supervision), the supervisory authority with responsibility


for ensuring compliance by the data exporter with the GDPR with
regard to restricted transfers shall be the Dutch supervisory authority;

(v) For Clause 17 (Governing Law), Option 1 shall apply and the EU SCCs
shall be governed by the laws of the Netherlands.

(vi) For Clause 18 (Choice of forum and jurisdiction), the Parties agree that
the courts of the Netherlands shall resolve any disputes arising out of
the EU SCCs.

(vii) The information required by Annex I of the EU SCCs is set out in


Schedule 5 of this DPA.

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(viii) The information required by Annex II of the EU SCCs is set out in


Schedule 6 of this DPA.

(f) Where We act as a Processor for You as Controller in relation to Personal Data
protected by the UK GDPR, the parties agree that the UK Addendum will apply
completed as follows: the EU SCCs shall apply completed as set out in section
6(c) and shall also apply to transfers of such Personal Data. In addition, tables 1
to 3 of the UK Addendum shall be deemed completed with the relevant
information from the EU SCCs, completed as set out above in section 6(c) and
table 4 shall be deemed completed by selecting "neither party". The start date
of the UK Addendum (as set out in Table 1) shall be the date of this DPA.

7. Remote as a Processor. Where Remote acts as a Processor and You act as a Controller in
connection with the Services, the following additional terms shall apply:

7.1 Compliance and instructions. You and Us will comply with all requirements of all
relevant Data Protection Laws, as applicable to the provision and receipt of the
Services and as applicable to our roles for data protection purposes. Where you
act as Controller and We act as Processor We will process Personal Data only to
the extent necessary to perform Our obligations pursuant to these Terms and in
accordance with Your instructions. As soon as reasonably practicable upon
becoming aware, We shall inform You if, in Our opinion, any instructions provided
by You under this DPA infringe Data Protection Laws, but without obligation to
actively monitor Your compliance with Data Protection Laws.
Where You instruct Us to process any additional Personal Data not covered by this
DPA on Your behalf directly via the Platform, We will act as Processor regarding
such processing under the GDPR. The details of the processing will depend on the
nature and purpose of Your Platform request. In such cases clauses 7.3 - 7.9 of this
DPA will apply accordingly.

7.2 Details of processing. The subject matter of the processing, its purpose, duration
and means, together with the relevant categories of Personal Data and data
subjects are set out at Schedules 2 to 4 incl. to this DPA.

7.3 Sub-Processors. You hereby provide Us with a general authorisation to engage


sub-Processors as necessary to deliver the Services provided that: (i) We commit
to informing You of any intended changes concerning the addition or
replacement of Processors, by way of updating Our Processor list, available here:
https://employ.remote.com/dashboard/processors (for registered users only)
thereby giving You an opportunity to object to such changes, within 14 days
following notification of such an update or change to the Processor list. We shall
produce an up-to-date list of sub-Processors engaged by Us to deliver the
Services to You without undue delay upon written request; (ii) We impose data
protection terms on any sub-Processors We appoint that protect the Personal
Data, in substance, to the same standard provided for by this section 7.

7.4 Our personnel. We warrant that the personnel We engage to process Personal
Data on Your behalf in connection with the Services are informed of their

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obligations in relation to Personal Data, and that they will process Personal Data
in confidentiality and in accordance with these Terms and all relevant data
protection legislation.

7.5 Security of processing. We shall implement technical and organisational


measures to keep Personal Data processed in connection with the Services secure
against unauthorised or unlawful processing and against accidental loss,
destruction or damage. The applicable technical and organisational measures
related to security are specified at Schedule 6 to this DPA.

We will notify You without undue delay but no later than in 72 hours after
ascertaining that there has been a Personal Data Breach and provide reasonable
information in Our possession to assist You to meet Your obligations to report a
Personal Data Breach as required under applicable Data Protection Laws.

7.6 Processor assistance. We shall assist You in responding to any requests made by
relevant data subjects which concern the exercise of their rights under Data
Protection Laws. We shall promptly notify You if We receive a data subject request
in connection with Services where we act as Processor. In such circumstances We
shall not respond to a data subject request received by Remote without Your
consent (not to be unreasonably withheld). We will also assist You, to the extent
necessary, in relation to data protection impact assessments and prior
consultations with data protection authorities. We will make available to You all
information necessary to demonstrate compliance with the obligations laid out in
this section 7.

7.7 Audit rights. Unless We carry out an audit for Our compliance with Data
Protection Laws, either independently or via a third party and share the results of
such audit with You, then You or Your independent third-party auditor may audit
Our compliance with obligations under applicable Data Protection Laws, at most
once in 12 consecutive months, where: a) You provide reasonable grounds to
believe that Remote is in breach of its obligation(s) under the applicable Data
Protection Laws and this section 7; b) You provide reasonable grounds to believe
that a Personal Data breach has occurred; or c) an audit is formally requested by a
data protection authority. You shall provide at least thirty days’ advance notice of
any audit unless mandatory applicable Data Protection Laws or a competent data
protection authority requires shorter notice or unless a Personal Data breach is
alleged, where a shorter notice period can be provided. The scope of any audits
shall be mutually agreed between the parties acting reasonably and in good faith.
Each party shall bear its costs of audits hereunder.

7.8 International onward transfers. We will transfer Personal Data internationally, to all
our Affiliates and to all sub-Processors, at all times subject to compliance with
Data Protection Laws. If We transfer Personal Data that is protected by the EU
GDPR and/or UK GDPR, We shall do so only in compliance with such laws, and if
Personal Data is transferred to a country other than an Adequate Country or an
entity other than certified under the EU-U.S. Data Privacy Framework, Swiss-US
Data Privacy Framework and/or UK Extension to the EU-US Data Privacy
Framework (as applicable), pursuant to the EU SCCs and/or UK Addendum (as

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applicable) implemented between the relevant exporter and importer of the


Personal Data.

7.9 Termination obligations. Upon termination of the commercial relationship


between Us and You, We will, at Your choice, delete or return all the Personal Data
processed on Your behalf in connection with the Services to You and delete
existing copies unless otherwise required by applicable law, in which case We
shall isolate and protect the Personal Data from any further processing to the
extent required by such law until deletion is possible.

Schedule 1 - Standard and Premium Employment Services

1. Roles
● Each party acts as an independent Controller in the context of Standard and
Premium Employment Services and shall process Personal Data in compliance
with applicable Data Protection Laws and these Terms.
2. Categories of data subjects whose Personal Data is processed
● Employees, Consultants assigned to You, and
● Authorised users of the Remote Platform engaged by You.
3. Categories of Personal Data processed
● In relation to Employees and Consultants: personal identification data, address
data, contact data, administrative data, emergency person contact data, contract
data, time off data, feedback data, employment data, custom fields data, data in
documents, payment and tax data.
● In relation to Your authorised users: authorised-user-generated access credentials,
email address and the content of communications relating to their use of the
Remote platform.
● Any other categories of Personal Data agreed to be processed by the parties in
writing and/or required by law.
4. Sensitive data processed
● Data concerning health, processing of which is necessary for the purpose of
carrying out obligations and exercising specific rights of the Controller or data
subject in the field of employment;
● Biometric data for the purpose of identity verification of a natural person.
5. The frequency of the transfer
● Personal Data is transferred on a continuous basis.
6. Nature of the processing
● Personal Data will be processed as follows:
o authorised users will be appointed by You and invited to the Platform,
o You will onboard Employees/Consultants on the Platform,
o Employees/Consultants will submit their onboarding information by directly
uploading Personal Data on the Platform,
o We will provide the Standard and Premium Employment Services as agreed
to be provided in writing.
7. Purpose(s) of the processing (including international transfers) and further processing
● Personal Data is processed and transferred for the following purposes:
o In relation to Employees, so You can communicate with proposed Employees
and in order to onboard them onto the Platform.

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o In relation to Consultants, so You can communicate with proposed


Consultants and in order to onboard them onto the Platform.
o In relation to Employees or Consultants, so that We may fulfil our obligations
as employer and to payout salary and other benefits to the Employee or
Consultant.
o In relation to Your authorised users, to authenticate them as authorised users
of the Platform and to communicate with them in relation to their use of it.
o Any other lawful purposes agreed between the parties in writing.
8. The period for which the Personal Data will be retained, or, if that is not possible, the
criteria used to determine that period
● As set out in section 3 of the DPA. For more detailed information about the
retention periods of the Personal Data that We process You can request a copy of
our retention policies at: [email protected].
9. Technical and organisational measures implemented at Remote to ensure information
security
● The list of technical and organisational measures implemented at Remote is at
Schedule 6.

Schedule 2 - Payroll Services

1. Roles
● We shall act as Processor and You shall act as Controller.
2. Categories of data subjects whose Personal Data is processed
● Payroll Employees registered on Our Platform.
3. Categories of Personal Data processed
● Payment & tax data, Payroll Employees job data, time off data, personal data
from powers of attorney.
● any other categories of Personal Data You instruct us to collect on Your behalf
via the Platform.
4. Sensitive data processed
● Data concerning health, processing of which is necessary for the purpose of
carrying out obligations and exercising specific rights of the Controller or data
subject in the field of employment.
5. Nature of the processing
Personal Data will be processed as follows:
● authorised users will be appointed by You and invited to the Platform,
● You will onboard Payroll Employees on the Platform,
● Payroll Employees will submit their onboarding information by directly
uploading Personal Data on the Platform, and
● in accordance with any additional instructions You may have.

6. Purpose(s) of the processing (including international transfers) and further processing


Personal Data is processed and transferred for the following purposes:
● In relation to Payroll Employees, so You can communicate with proposed
Employees and in order to onboard them onto the Platform.
● In relation to Payroll Employees, so that We may fulfil our Payroll Service to the
Payroll Employees.
7. The period for which the Personal Data will be retained, or, if that is not possible, the
criteria used to determine that period
● until the end of the provision of Our Services to You unless otherwise required
by applicable law as set out in section 7.9 of this DPA. For more detailed

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information about the retention periods of the Personal Data that We process
You can request a copy of our retention policies at: [email protected].
8. Technical and organisational measures implemented at Remote to ensure
information security
● The list of technical and organisational measures implemented at Remote is at
Schedule 6.

Schedule 3 - Human Resources Information System (HRIS) Services

1. Roles
● We shall act as Processor and You shall act as Controller in connection with any
human resources information system Services we offer via the Platform.
2. Categories of data subjects whose Personal Data is processed
● Your employees registered on Our Platform.
3. Categories of Personal Data processed
● personal identification data, address data, administrative data, emergency
person contact details, contract data, time off data, feedback data,
employment data, custom fields data, data in documents, data from invoices,
bank account data.
● any other categories of Personal Data You instruct us to collect on Your behalf
via the Platform.
4. Sensitive data processed
● Data concerning health, processing of which is necessary for the purpose of
carrying out obligations and exercising specific rights of the Controller or data
subject in the field of employment.
5. Nature of the processing
Personal Data will be processed as follows:
● authorised users will be appointed by You and invited to the Platform,
● You will onboard employees on the Platform,
● Employees will submit their onboarding information by directly uploading
Personal Data on the Platform, and
● We will provide the employees Services agreed to be provided in writing.
6. Purpose(s) of the processing (including international transfers) and further processing
Personal Data is processed and transferred for the following purposes:
● In relation to employees, so You can communicate with proposed employees
and
● in order to onboard employees onto the Platform.
● In order to provide You any Services which you request
7. The period for which the Personal Data will be retained, or, if that is not possible, the
criteria used to determine that period
● until the end of the provision of Our Services to You unless otherwise required
by applicable law as set out in section 7.9 of this DPA. For more detailed
information about the retention periods of the Personal Data that We process
You can request a copy of our retention policies at: [email protected].
8. Technical and organisational measures implemented at Remote to ensure
information security.
● The list of technical and organisational measures implemented at Remote is at
Schedule 6.
Schedule 4 - Contractor Management Services

1. Roles
● We shall act as Processor and You shall act as Controller in connection with any
Contractor Management Services We provide to You.

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2. Categories of data subjects whose Personal Data is processed


● Your Contractors registered on Our Platform.
3. Categories of Personal Data processed
● personal identification data, address data, administrative data, emergency
person contact details, contract data, feedback data, custom fields data, data in
documents, data from invoices, bank account data.
● any other categories of Personal Data You instruct us to collect on Your behalf
via the Platform.
4. Sensitive data processed
● Biometric data for the purpose of identity verification of a natural person;
5. Nature of the processing
Personal Data will be processed as follows:
● authorised users will be appointed by You and invited to the Platform,
● You will onboard Contractors on the Platform,
● Contractors will submit their onboarding information by directly uploading
Personal Data on the Platform, and
● We will provide the Contractor management Service agreed to be provided in
writing.
6. Purpose(s) of the processing (including international transfers) and further processing
Personal Data is processed and transferred for the following purposes:
● In relation to Contractors, so You can communicate with proposed Contractors
and in order to onboard them onto the Platform.
● In relation to Contractors, so that We can deliver Contractor Management
Services.
7. The period for which the Personal Data will be retained, or, if that is not possible, the
criteria used to determine that period
● until the end of the provision of Our Service to You unless otherwise required
by applicable law as set out in section 7.9 of this DPA. For more detailed
information about the retention periods of the Personal Data that We process
You can request a copy of our retention policies at: [email protected].
8. Technical and organisational measures implemented at Remote to ensure
information security
● The list of technical and organisational measures implemented at Remote is at
Schedule 6.
Schedule 5 – Standard Contractual Clauses (International Transfers)

Annex I.

A. List of the Parties

Data Exporter

Exporter: You

Address: As set out in these Terms (for Us) or on the


Platform (for You)

Contact person’s name, position and Emanuel Velho, Data Protection Officer,
contact details: [email protected] (for Us) or as set out on
the Platform (for You)

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Activities relevant to the data transferred As described under Purpose of Processing


under these Clauses: in Schedules 1-4 of this DPA

Signature and date As set out in these Terms

Role (controller/processors) As described under Roles in Schedules 1-4


of this DPA

Data Importer

Importer Remote

Address As set out in these Terms (for Us) or on the


Platform (for You)

Contact person: Emanuel Velho, Data Protection Officer,


[email protected] (for Us) or as set out on
the Platform (for You)

Activities relevant to the data transferred As described under Purpose of Processing


under these Clauses: in Schedules 1-4 to this DPA (as applicable
to the Service(s) for which You engage Us)

Signature and date As set out in these Terms

Role (controller/processors) As described under Roles in Schedules 1-4


of this DPA.

B. Description of Transfer (for both modules)

● As set out in section 6 of the DPA and in the applicable Schedules 1-4 to this DPA.

C. Competent Authority (for both modules)

● The Dutch data protection authority.

Annex II. Technical And Organisational Measures Including Technical And Organisational
Measures To Ensure The Security Of The Data

● As set out in the Schedule 6 of the DPA.

Schedule 6 - Technical and Organisational Measures

Technical and organisational measures at Remote implemented to ensure information


security including relevant certifications are available to check at https://trust.remote.com.

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We have implemented the following technical and organisational measures in order to


ensure an appropriate level of security, taking into account the nature, scope, context and
purpose of the processing, and the risks for the rights and freedoms of natural persons:
o data encryption in transit,
o data encryption at rest,
o architecture network isolation through private networks,
o fully auditable access and changes,
o all systems protected by a firewall with security threat detection and
prevention mechanisms,
o least privilege principle limiting systems’ access to essential personnel only,
o all internal tools and systems require SSO,
o the practice of continuous credentials auditing and management,
o the conducting of internal security and privacy training,
o infrastructure-as-code allowing for quick rebuilding and portability,
o continuous monitoring of applications and infrastructure,
o regular data backups,
o applicational logs stored off site and kept for a limited period of time, and
o the processing involves solely such data that is strictly necessary for business
operations.
● To the extent such processing concerns sensitive data the following safeguards
that fully take into consideration the nature of the data and the risks involved are
applied: strict purpose limitation; access restriction; data encryption in transit and
data encryption at rest.

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Common questions

Powered by AI

When acting as a Controller, Remote Technology has a higher level of responsibility and liability for determining the means and purposes of processing Personal Data, requiring strict compliance with data protection laws . As a Processor, liabilities are generally centered around processing data per the Controller's instructions, lessening direct legal accountability but still requiring diligence in data handling practices and security measures .

Both Remote Serbia and Remote UAE assign employees to tasks needed by the client, keeping the employees under their direction. Remote Serbia assigns representatives to manage assignments and compliance with working hours, while Remote UAE focuses on occupational health compliance and sanctions communication . The primary difference lies in the specific local regulations each entity must follow, aligning with their respective labour laws .

Remote's divisions, such as Chile or UAE, ensure compliance with occupational health and safety by requiring adherence to local laws and regulations and by declaring compliance responsibilities . Challenges include maintaining up-to-date knowledge of varying local laws, ensuring consistent internal policies across regions, and managing health risks effectively in diverse environments .

Remote Colombia ensures compliance by adhering to remuneration, tax, and social security obligations and communicating employment terms from the Colombian Labour Code . Similarly, Remote Romania adheres to remuneration, tax, and social security requirements as per local law and communicates terms based on the Labour Contract Law . Both entities ensure compliance with working time and occupational health and safety regulations, and handle sanctions communications .

Remote Technology ensures compliance with international data protection laws by acting as an independent Controller for Standard and Premium Employment Services . When transferring Personal Data internationally, they adhere to the EU GDPR, UK GDPR, and relevant data privacy frameworks such as the EU-U.S. Data Privacy Framework . They implement appropriate technical and organizational measures to secure Personal Data, cooperate with audits if necessary, and upon termination, delete or return Personal Data unless otherwise required by law .

The mutual cooperation clause is crucial for data security as it mandates both parties to implement technical and organizational measures to protect Personal Data . It requires cooperation and assistance in ensuring compliance, handling audits, and responding to data breaches, enhancing the overall security framework. This proactive approach helps both parties meet their obligations under data protection laws and ensures the smooth handling of any data security incidents .

Remote Chile is responsible for complying with remuneration, tax, and social security obligations according to local law . They must communicate employment terms to employees based on the Chilean Labour Code and ensure compliance with local laws regarding working hours, rest periods, and occupational health and safety . They are also tasked with handling sanctions and termination communications with employees .

Data retention policies impact Remote Technology by ensuring compliance with legal requirements and protecting Personal Data for only as long as needed . Retaining data aids in enforcing legal rights and contract obligations, yet excessive retention may risk non-compliance with minimization principles. Operational efficiency can be impacted if not balanced; systems must manage data lifecycle efficiently to avoid data overload while ensuring accessibility for legitimate needs .

Both Remote US and Remote Uruguay manage employee contracts by adhering to local labour laws and handling communications about assignments . However, Remote US has additional responsibilities complying with stringent US data protection mandates and potentially integrating these with international frameworks, while Remote Uruguay focuses on maintaining compliance aligned with Uruguayan and regional norms . This results in varied operational nuances influenced by domestic legal environments .

When providing HRIS Services, Remote Technology acts as a Processor, while the client acts as the Controller. They process Personal Data provided by the client's employees, which includes personal identification, administrative, and employment data . Remote Technology handles onboarding employees onto their Platform and processes necessary data to fulfill HRIS services .

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