Module Assignment Brief

Programme: Business & Tourism Management

Business and Ethical Awareness in Tourism
Level: Foundation Module Title: Industry Workplace

Module code: BTM0BEA Module leader/s: Olawale Oni

Assignment No: 1 Assignment Type: Reflective Writing
Assignment Assignment Word
100% 1500 words
weighting %: Count: (or equivalent)
Penalties All penalties that are listed at the end of this document in the Table of Penalties.

Submission Due Dates and Times

The deadline for submitting your coursework is Monday, 06 January 2025 before 14:00
Summative Link
BTM0BEA_JUN24: Reflective Writing - First Submission Inbox | Global Banking School
The deadline for submitting your coursework is Wednesday, 08 January 2025 before 14:00
Late Submission
BTM0BEA_JUN24: Reflective Writing - Late Submission Inbox | Global Banking School
The deadline for submitting your coursework is 28 February 2025 before 14:00
Resubmission 1
BTM0BEA_JUN24: Reflective Writing - Resubmission 1 Inbox | Global Banking School
Resubmission 2 N/A
Grade &
All Grade and Feeback release dates are 21 days after the submission date. If an assignment
Feedback release
deadline is Monday 1st 2:00pm then the grade release date will be Monday 22nd 2:00pm
Dates

This assignment has been designed to provide you with an opportunity to demonstrate your achievement of
the following module learning outcomes:
To use relevant industry documentation to demonstrate an understanding of the ethics and
Module
professional principles that govern the tourism industry
Outcome 1
Module To produce actionable strategies that demonstrate the commitment to ensuring compliance
Outcome 2 with industry standards
Module
To reflect and identify personal development goals and apply these to the tourism industry.
Outcome 3

Assignment Requirements

You have just been invited to a job interview where you are asked to reflect on a scenario in
business ethics and professional conduct in the tourism workplace. Use the case scenario to
prepare your assignment.
Overview
Based on this scenario, prepare a CPD plan that will identify your current awareness and skills in
workplace ethical practices in the tourism industry. Describe where you aspire to be in five years
in the future. You will create an e-portfolio with three goals that will bring you closer to your
aspirations; identify three skills, knowledge and experience you will need to fulfil each goal, and
state specific activities you will undertake that will help satisfy each need.

Assignment Case: In July 2023 and February 2024, the UK government exposed several companies for paying
task/s to be below national minimum wage, including a notable hotel chain and holiday airline operator. The
completed investigation revealed that staff, particularly young workers and more females than males, were
underpaid during peak tourist seasons, violating national minimum wage laws. Affected
employees were often unaware of the underpayment due to complex payslip breakdowns.
Jane, who happens to be your friend, works in the payroll department of one of the affected hotel
companies. This is Jane’s first permanent job in a very long time, and she plans to grow in it.
However, during one of your visits, Jane shares this insider information with you including how
uncomfortable she is knowing what she knows. Although she is not affected, she knows several
pleasant and hardworking staff members who she meets during lunchtime do complain about
their financial difficulties.

News Source:

Business & Human Rights Resource Centre (2024) UK: Hundreds of companies named and shamed
for not paying minimum wage. Available at: https://www.business-humanrights.org/en/latest-
news/uk-hundreds-of-companies-named-and-shamed-for-not-paying-minimum-wage/.

GOV.UK (2024) Over 500 companies named for not paying minimum wage. Available at:
https://www.gov.uk/government/news/over-500-companies-named-for-not-paying-minimum-
wage.

The tasks involved will be to:

- Identify the ethical issues in the above case and link this to the Global Code of Ethics for
Tourism and any other UK legislation(s).
- Describe your feelings if you found out that your employer was paying you less than legally
required.
- Discuss at least three skills or knowledge you would need to address this ethical situation.

To cover all the required aspects of the reflective writing assignment thoroughly, the assignment is
divided into sections with the word limit for each section. This can be found in the assignment
guide document.

Additional 1. The assignment breakdown provides a structured approach to the reflective essay
Information assignment, ensuring that each section is adequately covered within the 1500-word limit.
required to Adjustments have been made based on the specific requirements of the assignment and
support the depth of analysis needed for each section.
completing 2. Supporting materials to read more on studies on ethical dilemmas in the tourism
the tasks workplace and to create the CPD plan can be found in your Moodle under Teaching
above Material.
3. The reflective writing will be saved as Word Document and submitted as a Word
document file on Moodle.
Mandatory Referencing and Research Requirements
Referencing Style CCCU Harvard Referencing Style.
Crane, J., Matten, D., Glozer, S., and Spence, L. (2019) Business Ethics (5th
Edition). New York: Oxford University Press.

Jamal, T. (2019) Justice and Ethics in Tourism. Oxon: Routledge.

Nelson, J. S. and Stout, L. A. (2022) Business Ethics. What everyone needs to

know. New York: Oxford University Press.

Page, S. J. (2020) Tourism: A Modern Synthesis (5th Edition). London: Routledge.

Rosamund, T. M. (2015) Business Ethics and Corporate Social Responsibility:

Cambridge-Gourlay-Trinity Lectures, Ethics International Press, 2015. ProQuest
Ebook Central, https://ebookcentral-proquest-
com.uos.idm.oclc.org/lib/ucsl/detail.action?docID=3238452.

Additional Reading
Mandatory Sources to be • Legislation.gov.uk – Employment Act 2022
included in the Assignment • https://single-market-economy.ec.europa.eu/sectors/tourism/eu-funding-
and-businesses/business-portal/understanding-legislation/regulation-
tourism-activity-europe_en
• ABI Complete https://about.proquest.com/en/products-
services/abi_inform_complete/
• Emerald https://www.emerald.com/insight/
• Proquest https://www.proquest.com/
• https://www.abta.com/about-us/code-of-conduct
• https://www.unwto.org/global-code-of-ethics-for-tourism
• https://www.ibe.org.uk/knowledge-hub/what-is-business-ethics.html
• https://www.britannica.com/topic/ethics-philosophy
• https://www.britannica.com/topic/morality
• https://www.cipd.org/uk/knowledge/factsheets/ethics-role-hr-factsheet/
• https://www.unwto.org/global-code-of-ethics-for-tourism
• https://www.abta.com/about-us/code-of-conduct

Format of your submission and how your assignment will be assessed

This assignment should be submitted electronically via Moodle.

Please ensure that your work has been saved in an appropriate file format: only Microsoft Word -
No other format will be accepted.

You can submit your work as many times as you like before the submission date. If you do submit your
work more than once, your earlier submission will be replaced by the most recent version.

Once you have submitted your work, you will receive a digital receipt as proof of submission, which will
be sent to your forwarded e-mail address (provided you have set this up). Please keep this receipt for
future reference, along with the original electronic copy of your assignment.

You are reminded of the University’s regulations on academic misconduct, which can be viewed on the
University website: Academic Misconduct Policy. In submitting your assignment, you are acknowledged
that you have read and understood these regulations.

It is the complete and sole responsibility of the student to upload their assessment to Turnitin
for Marking prior to the specified deadline.

Assessment File Name - All Uploads Need to Be Submitted Without Using Any Means of Personal
Identification, Student ID or Name.

To avoid uploading issues students should aim to upload their assessment several hours prior to the
deadline to avoid Turnitin issues around the deadline time or accidentally submitting to the wrong
submission link. It is recommended to check that the assessment that has been uploaded is able to
be read after you have uploaded it and if not to re-upload it.

Contact the SST on your campus if you have any issues.

Students should not request lecturers to submit assessments on their behalf as they are unable to do
so.

Any assessment submitted after the specified deadline will incur a late penalty as specified in CCCU
Academic regulations unless prior approval has been granted for Exceptional Circumstances.

How Your Assignment Will Be Assessed:

Your work will be assessed on the extent to which it demonstrates your achievement of the stated
learning outcomes for this assignment (see above) and against other key criteria like clarity,
expression, and awareness, as defined in the University’s institutional grading descriptors. If it is
appropriate to the format of your assignment and your subject area, a proportion of your marks will also
depend upon your use of academic referencing conventions.

This assignment will be marked according to the grading descriptors for Level 0

The marking scheme and grid for grade descriptors:

I. Evaluation of process and the quality of information/data developed

II. Clarity of objectives and focus of work
III. Expression clarity of expression (including accuracy, spelling, grammar, punctuation, and numeracy)
IV. Awareness – Reflection: this includes ability to confidently evaluates own strengths and weaknesses and the
criteria by which such judgement is made.
Pay attention to the Table of Penalties applied to all assessments (see below and Assignment
Guide, Appendix A).

Marking Scheme / Rubric - The Marking Scheme (otherwise known as a rubric) is available on the Module
Assessment Tab on Moodle.

Submission Requirements
Submission This assignment should be submitted electronically using Moodle to the Module Submission link
Platform
Submission All submission & resubmission dates and time are as stated at the beginning of this Assignment
Date &Time brief.

You should submit your Assignment for all deadlines earlier than 2:00pm on the date stated.

Late submissions can be accepted for Summative Submissions only up to a maximum of 2 working
days after the submission deadline. This does not apply to resubmission deadlines. A 10 mark
deduction will be made by CCCU for all late submissions.

Work submitted more than two working days after the deadline will not be accepted and will be
recorded as a non-submission.

Assignments submitted to the Resubmissions deadlines will be capped at 40% by CCCU.

If you are affected by events which are unexpected, outside your control and short-term in nature
(i.e. lasting one to two weeks), under the exceptional circumstances procedure you may be eligible
for:

• A seven day extension to your coursework (via self-certification request).

• A 14 day extension to your coursework (via evidence-based request).
• To defer your exam or time-constrained assessment if you have not yet
submitted/attempted it (via self-certification or evidence-based request).
• To re-take an exam/time-constrained assessment, if you feel your performance on your
first attempt was negatively impacted (via impaired performance request).

Please note students are only eligible to have a maximum of 2 self-certification requests per
academic year.

You can make a self-certification request up to 14 calendar days before your deadline:
• for coursework it must be no later than 2pm on the deadline date
• for exams and time-constrained assessments, the request must be submitted no later
than the start time of the assessment.
Table of Penalties

Issue with the Assignment Penalty to be Applied

The Assignment will be graded zero. Written feedback will be ‘This
assignment has been identified as potential Academic Misconduct/Breach of
Academic Integrity. You will be invited to a meeting to discuss’.

You will be invited to a meeting with an academic Misconduct reviewer.

When you attend the meeting if Academic Misconduct or the breach of
Academic Integrity is upheld you will be asked to rewrite the section of the
Suspected Academic Misconduct or assignment it applies to and re-submit the assignment.
Breach of Academic integrity
Do not upload any assignments to the AMC submission links before
the meeting otherwise it will be removed.

Failure to attend the meeting means the assignment will remain graded at
zero and you will be unable to pass the module until you have attended the
meeting.
A 10-mark deduction applied to the overall grade that is manually entered by
the Lecturer. This deduction is capped at 40%, which means an assignment
The assignment is more than 10% over the
cannot get less than 40% if a deduction has to be made.
prescribed wordcount i.e. for 3,000 words,
if 3,400 is submitted excluding the cover
For example, if the mark for the assignment was 60. The lecturer would
page, table of contents, references and
deduct 10 marks and the mark will be 50. Written feedback will also state
appendices.
‘This assignment is 10% over the wordcount and 10 marks have been
deducted’.
Where assignments are more than 10%
less than the prescribed wordcount and
This assignment will be graded below 40.
lecturers cannot identify if the learning
outcomes have been met.
This assignment will be graded a Fail.
Where a student submits a .pdf instead of
The lecturer will grade as 1 and the written feedback will state ‘This is a pdf
a word document.
submission and is not allowed. All submissions should be in Microsoft Word
format’.
This assignment will be graded a Fail.

The lecturer will grade as 1 and the written feedback will state ‘This
Students not working in their groups as
submission was not completed in the designated group’.
agreed by the lecturer.
Please note: Where a student has asked the lecturer to move from their
original group and the lecturer has agreed this does not apply.
For a presentation assignment that
requires oral delivery, and the student The Oral rubric criteria is not moved, and the oral criteria will remain at zero.
does not present in person.
For a presentation assignment and the
The communication rubric criteria is not moved, and the communication
student does not upload a converted PPT
criteria will remain at zero.
To Word File with speaker notes.
For a presentation assignment that This assignment will be graded a Fail.
requires oral delivery, and the student did
not present on the day or upload the The lecturer will grade as 1 and the written feedback will state ‘There was no
presentation to a Word document with Oral presentation in class and the submission was not converted to Microsoft
speaker Notes. Word’.
This assignment will be graded a Fail.
For a presentation assignment the student
uploads a file that contains no slides and is
The lecturer will grade as 1 and the written feedback will state ‘There are no
simply continuous text.
slides present in the assignment submission’.
If the assignment is group work and the This assignment will be graded a Fail.
resubmission is not changed to individual
work. The lecturer will grade as 1 and the written feedback will state ‘This
resubmission should be individual and a minimum of 25% of the assignment
If a group assignment is failed then the has not changed’.
resubmitted work must be changed by a
minimum of 25% to make it an individual
piece of work.

This means if a Group Presentation is 12

slides a minimum of 3 must be different to
the group submission. If the assignment is
a Group Poster with 6 text boxes then a
minimum of 2 of them must be different
to the Group Poster.
Where a written assignment has text that
This assignment will be graded 0 and the written feedback should state ‘This
is unable to be read by Turnitin because it
assignment is unreadable by Turnitin and cannot be checked for Academic
is either a graphical image (excluding
Misconduct. It has been referred for an AMC meeting’.
Presentations & Posters); for example, a
screenshot or the assignment is written
The assignment will then be referred for Academic Misconduct investigation.
within text boxes on each page.
An assignment that does not make use of
any Mandatory references provided in the The reference rubric criteria is not moved and that criteria will remain at zero
assignment brief/Module Handbook.
The reference rubric criteria is not moved and that criteria will remain at
zero.
An assignment has a reference list, but no
Written feedback should state ’The reference criteria has been graded Zero
citations.
as no citations have been used. Please include citations in your assignment
to support the academic points being made’.
Foundation & Level 4 - The reference rubric criteria is not moved and that
criteria will remain at zero. The written feedback will state ‘Please ensure
that you use citations and references to support your assignment
An assignment has no citations and no submission’.
reference list.
At Level 5 and Level 6 this would be graded as a Fail. The lecturer will grade
as 1 and written feedback will also show ‘This assignment has no citations
and no reference list’.
This will be referred for Academic Misconduct.
Where False references are included in an
This assignment will be graded 0 and the written feedback should state ‘This
assignment.
assignment contains false references and has been referred for Academic
Misconduct. You will be invited to attend an Academic Misconduct meeting’.
This assignment will be graded a Fail.
Assignment is submitted after the Late
Deadline or if it is a Resubmission, after The lecturer will grade as 1 and written feedback should state 'This
the Resubmission deadline assignment was submitted after the deadline. Please resubmit at the next
resubmission opportunity.'

Student Integrity and Academic Misconduct

The values of student integrity expected by CCCU are:
• Honesty – being clear about what is your work and where your ideas come from other sources.
• Trust – others can have faith in you being open about your work and acknowledging others’ work.
• Fairness – you do not try to gain an unfair advantage in using others’ work.
• Responsibility – you take an active role in applying the principle of Academic Integrity to your work.
• Respect – you show respect for the work of others.

Peer-support:
Students might choose to get support from their peers when preparing assessments, such as discussing the subject of the
assessment, exchanging ideas, and receiving suggestions for improving the work. This is peer-support, and the University accepts
this as a reasonable expectation when completing assessments. However, peers must not make any changes to anyone’s
assessments as such actions could lead to allegations of academic misconduct.

Use of English as the medium of assessment:

Students cannot write an assessment in another language and subsequently translate their work into English or have it translated
by any form of third-party. Use of translation software or third-party translators is a form of academic misconduct.
Artificial Intelligence (AI):
Students must write the entire assessment without using AI software such as ChatGPT. Submitting an assessment that contains
any form of AI is a form of academic misconduct.

Proofreading:
Students can make use of Microsoft Word’s grammar and spell-checking functions but the use of Grammarly is not allowed as it
uses AI text generation. If student’s use third-party proofreaders, these cannot make any changes that alter the assessment in
anyway including correcting language or citation format errors. Third-party alterations to the assessment are a form of academic
misconduct.

Plagiarism
Plagiarism can be defined as incorporating another person’s material from books, journals, the internet, another student’s work,
or any other source into assessment material without acknowledgement. It includes:
• Using exactly the same words (sentences, phrases or even expressions not in everyday use, invented or created by an
author to explain an idea) as used originally
• Rephrasing by making slight adjustments
• Paraphrasing in a way which may deceive the reader as to the source.
• Plagiarism in whatever form it takes is form of academic misconduct.

Collusion:
If students submit work for assessment that is falsely presented as the student’s own work but was jointly written with somebody
else; this is a form of academic misconduct.

Duplication/Self-Plagiarism:
The inclusion in assessments of a significant amount of identical or substantially similar material to that already submitted for
assessment by the student and graded for the same course or any other course or module at this University or elsewhere is classed
as self-plagiarism. It does not include a resubmission of the same piece of work allowed by the examiners in an improved or revised
form for reassessment purposes. Self-plagiarism is a form of academic misconduct.

Further clarification of the above can be found in CCCU’s Academic Misconduct documents below
1. CCCU Student Academic Misconduct Procedures can found below: Please click the link to Open.

https://www.canterbury.ac.uk/asset-library/policy-zone/Student-Academic-Misconduct-Procedures-staff-students.pdf
2. CCCU Student Academic Integrity Policy can be found below: Please click the link to Open.

https://www.canterbury.ac.uk/asset-library/policy-zone/Student-Academic-Integrity-Policy.pdf