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Meta Title: How to Fix HP Print Service Plugin Not Working on Android
Meta Description: Is your HP Print Service Plugin not working on your Android phone? Follow these
simple steps to resolve the issue and start printing again.
All HP printer variants require the HP Print Service Plugin to be installed on connected mobile devices in
order to receive print commands from an Android phone. This small utility for Android enables printing
of documents and photos directly from your phone. However, sometimes the HP Print Service Plugin
may encounter glitches and not work properly.
To fix this issue, try the following simple solutions before applying other fixes:
Update the plugin to its latest version.
Make sure you have enabled the plugin from the settings.
Ensure that both your printer and phone are on the same WiFi network.
If the issue persists, try clearing the cache and data of the plugin. A cache build-up could clog the plugin
and result in it not working properly. Follow these steps to clear the plugin cache on your phone:
1. Open Settings, and then tap on Apps.
2. In the app settings screen, tap on Manage App.
3. All the apps installed on your phone will be listed. Locate the HP Print Service Plugin and tap
on it.
4. App info screen will open up, here select Force Stop option.
5. Now tap on Clear Cache option and click on OK to confirm.
6. You will be prompted for confirmation to delete all data. Tap the OK button.
7. Back on the App info screen, tap on Permission.
8. Move the slider button to the on position to give permission for location and storage.
9. Close everything and reboot your phone to apply the changes.
If clearing the cache and data does not work, try disabling the Android System Web View. If your phone
has an Android Nougat version, disabling Android System Web View might resolve the issue. Follow
these steps:
1. Open the Settings app on your phone, and then tap on Apps option.
2. In the app settings screen, choose Show System option.
3. On the next screen, tap on the Android System Web View and then select Disable.
4. If you find it disabled already, click on Force Stop first and then tap Disable.
5. Restart your phone, and then try to print something.
You can also make changes to your HP printer's administrative web page to resolve the issue. Follow
these steps:
1. Connect your printer to a network via WiFi Direct.
2. Open a browser and enter [Link] to open the HP printer's administrative web page.
3. Now select Tray 1 size to any size and tray 1 type to any type.
4. In the same way, select Tray 2 size to letter and Tray 2 type to Plain.
5. Save changes and close the page.
6. Now install the HP Print Service Plugin on your Android phone.
7. Enable the plugin and then select plug-in settings.
8. Enable Android print rendering option. Now tap on discovery settings and disable WiFi Direct
Print Option.
9. Close settings, then reboot the phone.
In summary, the HP Print Service Plugin is a useful utility that enables printing on the go. Any error with
the plugin is easy to clear and does not require any technical specialties. If you are still unable to fix the
HP Print Service Plugin error, seek help from HP support.
If you experience any issue while installing an HP printer and printing, please contact the toll-free
number
