INTERNSHIP REPORT-2020 Final
INTERNSHIP REPORT-2020 Final
INTERNSHIP REPORT-2020 Final
Submitted
by
MANISHA SATI
(19MSY018)
2019-2020
CERTIFICATE
This is to certify that Ms. Manisha Sati a student of M.A. Applied Psychology,
Department of Psychology, Jamia Millia Islamia has successfully completed her
summer internship at Mindglass Wellbeing Ltd.
The field training report, submitted in partial fulfillment of the Master of Arts
degree in Applied Psychology, is a record of her original work done under my
supervision and guidance.
Department of Psychology
New Delhi
ACKNOWLEDGEMENT
This summer field training was a great opportunity for me to find out my
standing in the field of psychology and my interest areas in a practical manner
through the actual field challenges. And this opportunity could not have been
possible without the help and facilitation of the department. So, I would like to
take the opportunity to thank the Department of Psychology, Jamia Millia
Islamia for providing me with the opportunity of this field training. I also extend
my utmost thank to Prof. Akbar Hussain Head of the Department and my
Supervisor for his precious advice, valuable guidance and constant
encouragement.
I would also like to extend my gratitude for the endless guidance and constant
encouragement to Dr. Suranjana , Dr Ashutosh and Dr. Archana and at the
Mindglass Wellbeing Ltd. for such a great experience.
Thank you all, I am greatly humbled and obliged and without your guidance and
support this field training would not have been possible.
Manisha Sati
M. A. Applied Psychology
New Delhi-110025
DECLARATION
I also declare the present report is my original work. The contents of this report
has not been submitted to any other university or institute.
Manisha Sati
3. Procedure of Internship
CONTENTS
OBJECTIVE OF INTERNSHIP
The purpose of the internship is to expose students to the real work environment
experience pertinent to their area of interest. Other purpose of this internship is
to help students to judge their capability in particular career before permanent
commitments are made. It enables student to develop certain skills and
techniques used in their respective field of interest. It also provides students the
opportunity to gain insight into the psychological processes, developing issues
and relevant concerns related to their area of specialization. The aim of the
internship is to increase knowledge about assessment, diagnosis, intervention
and consultation up to professional practice standards.
Through this internship students will be able to learn about the ethics and values
of the profession and develop the capability to bear the ambiguities and conflict
inherent in the practice of social work. The internship also provides students
various opportunities to utilize their theoretical knowledge gained during
academic sessions. Students also developed an understanding of what kind of
skills and abilities are required for specialization in respective field. The
students will learn to identify, analyze and respond to critical social problems
and to understand the impact they have on clients. This internship thus provides
students opportunity to learn from the experts who are already working in that
field, which further helps students in understanding what would be their roles
and responsibility if they go ahead in that field. Moreover it enables students to
understand the client better- what are the different types of cases or nature of the
problem client face and different range of the problems faced by them and how
to deal with them.
Students of M.A Applied Psychology, III Semester were told to join online
internship according to their choice due to the Covid-19 in order to provide
practical knowledge in their area of specialization. I selected Mindglass
Wellbeing Ltd for my internship. There I go an opportunity to learn about basics
of making case histories, different types of clients, how to deal with them. It
also helped in refining my knowledge pertaining to various disorders, diagnosis
and their assessment. Besides these professional qualities this period helped in
developing some of personal qualities like cooperativeness and patience.
DESCRIPTION OF ORGANIZATION
Delhi – India based company “Mindglass well-being (P.) Ltd” is founded with
an aim to spread awareness on health and wellness, in 2019 December, and got
registered in Delhi- India, on 14th of January 2020. The organization is still
forming a team of multidisciplinary people, who’re loyal, driven, honest and
committed experts or ordinary citizens, who’re capable to work remotely, in
order to reduce the level of social stigma associated with mental health at
workplace and society in urban & rural locations.
Mindglass has its separate departments to meet the unique need of different
organizational cultures, run by trained health & wellness supervisors. Team
Mindglass is skilled to handles multiple ‘Cost-Effective Programs’ in a limited
time. Today team Mindglass is successfully running multiple ‘Online
Counselling Session/ Training Facility’, ‘Therapy Sessions,’ ‘Psychotherapy
Sessions,’ ‘Cognitive Behaviour Therapy Sessions’ both for individuals and
groups, as it helps them to cut the cost of therapy or psychological assistance,
because their primary aim is ultimately to cut the cost of mental health services.
Another major focus of the organization is to train future leaders in psychology,
both locally and globally. With an aim to provide the service of a psychologist
feasible for everyone that are affordable. The organization is equipped with
tools, techniques, and materials which is useful for the current setup of society
and workplaces. Their professional psychologists are always available to serve a
variety of services in the domain of mental health and emotional well-being.
They have designed the wellness programs, which are modifiable and fit in
diverse settings including clinics, workplaces, schools, colleges, as well as
online. They are a team of professional psychologists, designing and delivering
workshops, based on positive psychology. Their team is helping employees’ and
students’ well-being in diverse settings, with the use of awareness and
psychological skills and workshops. They work for workplaces, schools etc
with a motive to boost awareness on health & wellness, removing barriers
related to mental health treatment seeking attitude and social stigma associated
with it. Team Mindglass is training future psychologists, with a novel 21st-
century approach and skills. Mindglass Well-being offer an opportunity to
young minds to guide their ideas, for the good cause of society, under our
guidance. They have trained approximately 500 psychology graduates, post
graduates, M.Phil. and PhD students in basics or Clinical Psychology and
counseling skills.
PROCEDURE OF INTERNSHIP
Due to corona virus outbreak, and lockdown imposed by the government,
movement was not allowed which caused a major hindrance in our summer
internship experience. Therefore the internship was done by virtual medium,
Students of MA Applied Psychology, III semester were told to join internship
pertaining to their interest of specialization. I joined Mindglass Wellbeing
organization because it offered internship on basics of clinical psychology
which involved case history illustrations, case discussions, detailed case history
taking, rapport building, negative history taking, mental status examination,
arriving at possible diagnosis, dual diagnosis discussions of various
psychological disorders including anxiety, stress disorders, mood disorders,
childhood disorders, substance use disorders, personality disorders, psychotic
disorder and psychological assessment and practical based assignment.
The internship started from 3rd June 2020 that continued till 2 nd July 2020 that is
for 30 days, where classes used to be on alternative days from 12 pm to 2 pm in
which one day was allotted for the class and the other day was for the
completion of assignment given by the Mindglass team which were based on
the topics covered on the previous day. The lectures were taken by three
facilitators – Ms. Suranjana Choudhary, Mr Ashutosh Tiwari and Mrs Archana
who taught different topics as per their areas of specialization. These lectures
were given in an online mode through PowerPoint presentations which were
detailed and informative with some real life case discussions and audio visual
clips and movies in between to make the topics more interesting and relatable.
Each lecture was followed by a Question and Answer session of 15-20 minutes
where students could ask questions related to topics covered to make the session
more interactive and participatory in nature. The assignment required critical
thinking and analysis. After every lecture, an activity was given based on what
was discussed in the lecture. These activities included – reading research
articles and critically evaluating them, case studies, psychological movie
reviews, reaching correct diagnosis based on a case description. Every
assignment was supposed to be submitted day before the next lecture and
required thorough reading and understanding of the topics and was supposed to
be written in our own words. There were no restrictions on the length of the
assignments, but the content was more important.
TASK RELATED DESCRIPTION AND LEARNING
OUTCOMES
The first day was orientation class in which Dr. Ashutosh, Dr .Suranjana and
Dr. Archana introduced them and briefed about Mindglass organization, they
also briefly talked about the things that they would teach and all the things they
would cover in this internship. Later all other participants of the internships too
introduced themselves and their institution, so the first day was all about
introduction session.
From the 5 June onwards, proper classes begin, the first lecture class was on
“Clinical Interviewing and Case History” in which our facilitator first started
with the functions of case history such as-
1) Determining the nature of the client’s problem
2) Developing and maintaining a therapeutic relationship.
3) Communicating information and implementing a treatment plan.
Later they touched upon the role of empathy in establishing rapport in which
they first defined empathy that it is the capacity or the ability to understand
and share what others are going through and how they feel, basically to put
‘ourselves in others shoes’. After that they taught how empathy is a way of
helping rapport and how one can show empathy. They state that the basic
premise of counseling is not to have same experience as client to understand
what they feel, we all are humans and we can to some extent understand. We
should be careful with our emotional reactions. For example, if client has
lost someone we shouldn’t say “oh my god” or its horrible etc instead we
should show compassion in our reactions without being carried away.
After that they discussed in detail about the clinical interview, in which they
first talked about how to initiate the clinical interviewing that is by first
greeting the client, telling them about ourselves and ask about them, make
them seated. Asking opening questions after a formal interview, try to ask
client about the reason for coming like ‘what brings you here today’. These
questions should be open ended and should be followed by follow- up
questions. Try to assure in the beginning about the confidentiality, also we
should acknowledge and normalize client’s anxiety and fear about sharing,
client may feel ashamed and doubtful about seeking help and sharing, all
these needs to be done in initial stages. It is also necessary to take client’s
consent in this initial phase in case if client is not able to give their consent
like in case of schizophrenia or intellectual disability we take consent of
primary caregivers or who are accompanying them. The main phase of
clinical interview involves discovering in detail what troubles client, looking
at just the possibilities of what could be the problem, forming a hypothesis,
following up on vague or obscure replies, noting down points which client
isn’t willing to answer, asking them in later point, not pushing them and
allowing them to freely talk. With this information clinical interview ends
and case history taking begins.
1) Identifying data- It includes a) demographic details like name, age sex etc b)
the source of the information and the reliability of source. c) Is it the first
episode or d) whether client came on their own or was referred or brought by
others.
2) Chief complaints- Why client came- usually consists of 2-3 sentences what
clients tell including their original words. Even if they are unable to speak,
this too should be recorded. For example, if person is having a schizophrenic
episode where whatever the client says is bizarre we have to note that as
well. The other person’s statement as a source of information (mother friend
etc) should also be recorded.
6) Family history- It includes brief family tree- writing about primary family-
parents, children and spouses. Who is the closest to the client, defining role
of each person in client’s upbringing and their current relations, any family
tradition relevant to client’s condition.
8) Legal History- Probing questions whether client ever had legal case
9) Pre-morbid personality, dreams and values - How the person was before the
illness, social relations, intellectual activities, mood, character- major
character traits, habits, fantasies/dreams, any repetitive dream, recent
significant dreams troubling the client, any fantasies about future, client’s
opinions on social and moral values- money, play, work, parents etc client’s
priorities in life
A) General description
1) Appearance and behavior ( whether over-dressed, dressed not according
to occasion, level of cleanliness, do they underweight or overweight etc)
2) Overt Behavior (posture of the client, signs of anxiety and any agitated,
rigid and excessive psychomotor activity that is psychomotor agitation or
is there psychomotor retardation which is very slow body movements.
3) Attitude towards the client
C) Mood and Affect- Mood is defined as sustained and pervasive emotion that
affects a human’s perception of the world. Statements about the client’s
mood must include depth, intensity, duration and fluctuations which need to
be recorded.
Affect on the other hand means how the client is currently feeling. It may or
may not be congruent with mood. The range of affect is known by whether
normal, blunted, constricted or flat.
E) Thought – There are two aspects of thought process (or form) and
content. Thought process is how a person puts together ideas and
associations whether they are rational, logical or not. It is assessed by
checking if the client is answering the question asked appropriately which
is checked by seeing if there is overabundance of thought or poverty of
thoughts. Formal thought process disorder that usually occur in
psychotic illness include the following-
Circumstantiality- It involves over- inclusion of trivial or irrevelant
details that impede the sense of getting to the point.
Clang association- In this thoughts are associated by the sound of words
rather than by their meaning ( example through rhyming)
Derailment – A breakdown in both the logical connection between ideas
and overall sense of goal directedness.
Word Salad – Incoherent or incomprehensible connections of thoughts.
Flights of ideas- A succession of multiple associations so that thoughts
seem to move abruptly from idea to idea.
Neologism- The invention of new words or phrases or the use of
conventional words in idiosyncratic ways.
Perseveration- Repetition of out of context of words, phrases or ideas.
Tangentiability- In response to a question, the client gives a reply that is
appropriate to the general topic without actually answering the question.
Thought blocking- A sudden disruption of thought or a break in flow of
ideas.
Thought content on the other hand means what person is actually thinking
about current situation. Disturbances in the content of thought include
delusions, preoccupations, obsessions, phobias, plans, intentions, recurring
ideas about suicide or homicide, hypochodriacal symptoms and specific
antisocial urges.
H) Judgement- this involves assessing the client’s Personal, Social and Test
Judgements. Personal judgements involve ability to form relatively realistic
future plans in relation to their life circumstances; social judgement involves
understanding implications of one’s own behavior on other people and test
judgement involves understanding what one would do in an imaginary
situation.
THERAPEUTIC RELATIONSHIP
The next topic taught was the therapeutic relation between client and
therapist which is the crux of any psychotherapeutic process. Establishing
rapport is the primary and crucial step in making the client open up about
their problems. Three relational factors in the therapy process were also
discussed including
Transference - the redirection of feelings about a significant person in
client’s life onto their therapist)
Counter-transference - the redirection of a therapist’s feelings toward the
client. ∙ Resistance – it refers to client’s difficulty in therapy or avoidance
of issues.
Under resistance, we studied different categories of factors that lead to
resistance such as Client Factors including cognitions about previous
therapy, secondary gains, fear of changing, lack of motivation, negative
attitude etc.; Therapist Factors such as lack of proper skills, poor
socialization to treatment model, lack of collaboration, therapeutic
narcissism, lack of experience and poor timing of intervention; Pathology
Factors including client rigidity, any medical problem, difficulty building
rapport, impulsivity, symptom profusion, substance abuse and
dependence.
Neurotic, Stress related and Anxiety Disorders and Somatoform
Disorder:
The next topic discussed was pertaining to Anxiety and Stress related
disorder. The introduction about this was given in which they first,
discussed that neurotic, stress – related and somatoform disorders have
common historical association with the concept of neurosis and the
association of a substantial proportion of these disorders with
psychological causation and the mixture of symptoms especially anxiety
and depressive ones are common in these disorders. After that the
difference between fear, anxiety and the stress was made clear. Later the
following disorders were discussed in accordance with the ICD-10
guidelines.
Phobic Anxiety Disorder (F40) – it is a disorder where anxiety is evoked
only or predominantly by specific well defined situations or objects that are
not currently dangerous. Under this disorder comes specific phobias such
as-
After that, the changes that have been made in the Obsessive Compulsive
disorder from DSM-IV to DSM V were put forth including removal from the
section of Anxiety disorders. Later, the different types of obsessions and
their respective compulsive acts were explained with examples. Two case
studies of OCD were discussed where in one case the client complained of
excessive checking, and in the second case, client complained of
repetitive and distressing thoughts of slapping her friends when they sat for
group study.
The treatment models of OCD were discussed next where broadly two
categories of treatment models were made clear – Biological and
Psychological models. Under psychological models is Cognitive and
Behavioral Models. Under biological model comes antidepressants
commonly SSRI (selective serotonin reuptake inhibitor) and anti anxiety
drugs such as minor tranquilizers (benzodiazepines). Cognitive Models
include Cognitive therapy for OCD that was developed by Salkoskis. It
is designed to help clients identify their automatic unrealistic thoughts and
change their interpretations of the meaning of these thoughts to reduce
anxiety. Under Behavioral model, the Exposure and Response (ritual)
Prevention therapy was discussed in detail which is based on learning
models. Exposure therapy involves making the client confront his/her fears
repeatedly until the fear subsides. This is the principle of “habituation.”
Response prevention involves helping clients refrain from the
compulsions (ritualistic behaviors), avoidance or escape behaviors. This is
based on operant conditioning. To make us better understand the disorder
and how ERP works, an audio clip of a client with OCD was played.
The audio clip included the chief complaints of the client regarding repeated
checking behavior and how ERP was carried out.
Childhood Developmental Disorders:
After the completion of obsessive compulsive disorder they started teaching
Neurodevelopment with the help of diagrams and charts. Then they moved
on to neurodevelopment disorders, how are they caused and difference
between DSM IV and DSM V in neurodevelopment disorders such as two
new childhood disorders have been added in DSM V- Social
Communication disorder and Disruptive mood Dysregulation Disorder. The
disorders that were covered under NDD were as follows-
Learning Disability – it interferes with the child’s ability to retain
information and to process and retrieve it when required. The specific
Learning disabilities that were majorly covered include: Dyslexia -
difficulty in reading writing and processing language; Dyscalculia -
difficulty in solving math problems, time and using money; Dysgraphia -
difficulty with handwriting and spelling; Dyspraxia - difficulty with fine
motor skills; Auditory processing disorders - difficulty hearing differences
between sounds and Visual Processing Disorder – difficulty in interpreting
visual information. Following this, the diagnostic criteria and symptoms of
specific LD were discussed and also some commonly held
misconceptions about LD were cleared. A working description of LD was
given followed by a video which showed famous personalities who suffered
from LD and how they coped up.
Slow Learner – a child or student who has below average intelligence that
is IQ between 71 and 81. Hence they have ability to learn academic skills
but the rate and depth is below average.
Autism Spectrum Disorder - Autism spectrum disorder (ASD) is a
complex developmental condition that involves persistent challenges in
social interaction, speech and nonverbal communication, and
restricted/repetitive behaviors. The main symptoms of ASD were depicted
through a short video of a child suffering from ASD.
Intellectual disability - Intellectual disability involves problems with general
mental abilities that affect functioning in two areas: intellectual functioning
(such as learning, problem solving, judgement) adaptive functioning (such as
communication and independent living). A video of a real life case of Id was
shown to better understand its symptoms.
Attention-deficit Hyperactivity Disorder - a disorder that makes it difficult
for a child to pay attention and control impulsive behaviors. It is
characterized by inattention, hyperactivity and impulsivity.
Personality disorders:
The topic of personality as usual began with describing what personality is
and the meaning of personality disorders, followed by some characteristics
that are common to all personality disorders. Each personality disorder (as
per ICD-10 classification) was discussed in detail including its characteristic
features, symptoms and diagnostic guidelines. For some Personality
Disorders case studies were also discussed for better understanding.
Paranoid Personality disorder (F60.0) – characterized by high
suspiciousness and low trust and tendency to bear grudges persistently
Schizoid Personality disorder (F60.1) – people with this personality
disorder do not usually enjoy activities that are pleasurable, are
emotionally cold and detached and have limited capacity to express
feelings, lack of friends and marked insensitivity to social norms.
Dissocial Personality disorder (F60.2) – person find it difficult to follow
normal and required social norms, may commit crimes, lack empathy, are
sadistic and very low tolerance for frustration, are violent and aggressive.
Emotionally Unstable Personality disorder (F60.3) – it is characterized by a
marked tendency to act impulsively without considering the consequences
along with affective instability. There are 2 variants of this PD – Impulsive
type, marked by emotional instability and lack of impulse control and
Borderline Type, where along with emotional instability, there is
disturbance in one’s own self image and internal preferences and chronic
feelings of emptiness. There is self harm, black and white thinking and
many unstable relationships. A case study on Borderline PD was discussed
Histrionic Personality disorder (F60.4) – characterized by constant and
excessive attention seeking behavior, self dramatization, suggestibility and
are egocentric. Extremely concerned about what others think of themselves
and seek excitement and activities where they are centre of attention.
Anankastic Personality Disorder (F60.5) – characterized by excessive
doubts and caution, preoccupation with details, rules and order, excessive
perfectionism, rigidity and stubbornness. It is different from OCD in the
sense that symptoms are less severe and here people don’t find anything
wrong with their thoughts and hence don’t try to get rid of them.
Anxious Personality disorder (F60.6) – there is persistent feeling of tension
and apprehension all the time, such people usually avoid situations where
they have a feeling that things will go wrong and also avoid social
interactions; sensitive to criticism and rejection.
Dependent personality disorder (F60.7) – such people are overly dependent
on others for taking their life decisions. They have problem in decision
making, seek suggestions and reassurance even for trivial matters, live on
others needs, suppressing their own, make no demands from others out of
the fear of being left alone and abandoned.
Narcissistic Personality – though not mentioned in ICD-10, this disorder
was separately taught. It is characterized by no fixed sense of identity and
exaggerated self esteem, when in reality they have weak self esteem. Their
identity is defined by what others think of them and they seek popularity
and approval. There is antagonism, grandiosity and attention seeking.
Other Specific personality disorders (F60.8) – this includes personality
disorders that don’t fit in any of the above categories.
Mixed and other Personality disorders – it consists of problems where there
are symptoms of multiple personality disorders but none of them is enough
to meet criteria of one specific PD.
Substance Abuse:
This topic started with the discussion of the assignment which was allotted
to us on substance abuse that is why it is appropriate to use the term
substance use instead of addict, and why it is called substance use disorder
and not addiction disorder. After 15 minutes discussion, the types of drugs
were explained including stimulants, hallucinogens, sedatives and narcotics,
followed by the causes of substance abuse including biological (neuro-
chemical imbalance, hereditary) psychological (mental disorders like
anxiety, depression etc.) and social or environmental causes (peer pressure,
family issues, problems at work, school, neighborhood etc.). The risk factors
of substance use (social-cultural, interpersonal and individual factors) and
the protective factors were listed out. Then the rehabilitation for substance
abuse was explained diagrammatically which included the basic
components of a comprehensive Drug addiction Treatment - (i) Assessment,
(ii) evidence based treatment, (iii) Substance Use Monitoring, (iv) Clinical
and Case management, (v) Recovery Support Programs and (vi) Continuing
Care. This was followed by Stages of change that was also explained
diagrammatically and that included pre-contemplation, contemplation,
action, maintenance and relapse. Then the 5 levels of addiction treatment
were discussed – early intervention services (level 0.50), outpatient services
(level 1), intensive outpatient hospitalization services (level 2),
residential/impatient services (level 3) and medically managed intensive
inpatient services (level 4). Next, we studied the techniques used with
family referred clients such as motivational interviewing, psycho-education
and cost benefit analysis and the principles of motivational interviewing.
Psychological Assessment
The final topic that was taught to us was introduction to psychological
testing in clinical setting. First, the purpose of psychological testing in
clinical setting was explained that it can enable mental health professionals
to make diagnosis more reliably, validly and quickly than they can from
personal observations alone and later on assessment related to intellectual
functioning was discussed in the following test and their detailed
descriptions were given:-
Seguin Form Board test - It is based on the single factor theory of
intelligence, measure speed and accuracy, and primarily used to assesses
visuo-motor skills.
Binet- Kamath test- It is Indian adaption of the Stanford- Binet scale of
intelligence, it is an age scale where in the tests are grouped into age levels
extending from three years to superior level. It includes both verbal and
performance tests.
Gessel’s Drawing test- It involves series of geometrical figures in increasing
order of complexity.
Weschler’s Intelligence Scale for Children / MISIC – Malin’s Intelligence
Scale for Indian Children (MISIC) is an Indian adaptation of the Wechsler
Intelligence Scale for Children developed by Arthur J Malin.
After this, different personality assessments were described in detail by the
facilitators, those assessments are as follows:-
Minnesota Multiphasic Personality Questionnaire (MMPI)- It is a
psychological test that assesses personality traits and psychopathology.
16 Personality Factor Test (16PF) - It is a paper-pencil test which assesses
16 theoretically distinct personality dimensions.
Sack’s Sentence Completion Test (SCT) – It is a 60 item test that asks
respondents to complete 60 sentence threads with the first things that comes
to mind.
Thematic Apperception Test (TAT) – It is projective test, in which
participants are shown ambiguous black and white pictures.
Rorschach inkblot test – It consists of 10 inkblot images, some of which are
black, white or gray and some of which are colored.
At last test for specific disorders was mentioned-
Beck Depression Inventory (BDI)
Beck Anxiety Inventory (BAI)
Hospital Anxiety and Depression Scale (HADS)
Yale- Brown Obsessive Compulsive Scale
Connor’s Autism Rating Scale (CARS)
Disruptive – Behavior Rating Scale (DBRS) etc.
LEARNING OUTCOMES
These tasks and lessons lead to the following learning outcomes-
Learned how to take detailed Case History.
Knowledge and deeper understanding of how to make Mental Status
Examination.
Understanding the initial phase in counseling and the purposes of case
history and mental status examination.
Better understanding of how to deal with different types of clients.
In depth understanding of different mental disorders.
Acquired knowledge about characteristic features, symptoms and
diagnostic guidelines as per ICD-10 for each disorder
Improvement in Diagnostic Skills
Gained ability to differentiate between different disorder and how to
arrive at a correct diagnosis by understanding the criteria for diagnosis.
Innumerable case illustrations lead to practical understanding of various
disorders.
Gained understanding on how to approach to difficult and reluctant
clients.
Acquired better understanding of how clients with different disorders
behave in real life.
Gained better understanding of psychological assessment.
Understanding the purpose of psychological assessment in clinical
setting.
Our second assignment which was given on 6 th June was based on “Challenging
Situations in Initial Sessions” in this activity we were given different scenarios
in a clinical set up while working with a client and we were supposed to
imagine ourselves as a therapist/psychologist/counselor and accordingly answer
what would we do in such situations. The first scenario consisted of a ‘client
who is reluctant in sharing about their concerns and appears anxious and
fearful’. The second scenario was of a client who is disrespectful of the
therapist/counselor and scared that their confidentiality might be broken, and
their friends and family may get to know about their mental health condition. In
the third scenario there was a client who is unable to accept a mental health
diagnosis and says “I am not crazy”. The fourth scenario consisted of a client
who expresses that they cannot afford treatment for their mental health
condition. Hence there were four scenarios and we had to write what we would
say in such situations as a therapist/counselor.
The third assignment which was given on 8th June was about “Self Reflection
Activity as a Therapist” in which we basically had to reflect on our own
characteristics as a therapist. It consisted of different self reflecting questions
such as-
1) “What does being a therapist/counselor mean to me, personally? How
important is it for my identity.
2) What do I think my role should be in client’s life.
3) What are my personality characteristics which I feel will be my strength in
my work as a therapist/ counselor.
4) Are there any personality characteristics which I possess which could hinder
my work as a therapist/counselor.
5) Is there any specific kind of client I think I might find particularly easy to
work with.
6) Is there any particular kind of client whom I think I might find difficult to
work with.
7) Are there any personal experiences I have had as a person which I feel may
shape or impact my work in therapy.
8) How would I define success and failure in therapy?
9) What are some self care practices that therapists can follow for their own
mental wellbeing.
Skill imparted: Self reflective skills improved, gaining insight on how one
would behave when actually becomes a therapist and preparing for the possible
future challenges.
The fifth assignment was given on 12th June pertaining to movie analysis, the
movie that our facilitator selected for analysis was “Good Will Hunting”
because it depicted some aspects on counselling/therapy. Our facilitator
provided us worksheet that contained certain questions and we had to answer
accordingly based on our understanding of the movie. Those questions were-
i) The main character’s chief mental health/psychosocial adjustment related
concerns
ii) The potential causes of his mental health concerns
iii) The characteristics of the main character which may beneficial to
therapeutic goals/outcomes
iv) Any characteristics of the main character which may be challenging for
desired therapeutic goals/outcomes
v) Specific incidents of resistance in therapy, reasons for the same , depicted
in the movie
vi) Our reflections on the approaches utilized by the different therapists
towards the clients: what were some of the approaches which were
helpful/ not helpful and why?
vii) Our reflection on the depiction of counselling/therapy in the movie: what
are the aspects of therapy which are depicted accurately according to us?
viii) Our overall opinions on the movie, the story, the characters, and the
impression it had on us.
Skill imparted: Learned how to carefully focus on details and how to deal with
reluctant and difficult clients, what are the different approaches one can use
with difficult clients.
On 14th June we were given a simple assignment of reading three case studies
related to a) cognitive behavioural therapy for generalized anxiety disorder, b)
cognitive behavioural therapy for social anxiety disorder. c) Case study on exam
anxiety. It was given to us to help us get an idea about clinical picture (signs
and symptoms), mental status examination as well as treatment procedures used
in these conditions.
Skill imparted: Learned basics about cognitive behavioural therapy and
understand the difference between different kind of anxieties.
The seventh assignment that we were given on 16 th June was based on the
recording that we heard during our 15th June class session. The recording was
based on the conversation between a therapist and client seeking help for his
obsessive compulsive disorder. The assignment had different questions which
we needed to answer based on our understanding of the recording. We had to
share our thoughts on the following questions:
On 18th June we were given assignment where we had to read four case studies
based on Neuro-Developmental disorders such as Attention Deficit
Hyperactivity Disorder, Autism Spectrum Disorder, Intellectual Disability and
Learning Disorder and make a provisional diagnosis on the basis of our
understanding of the cases. In addition we were required to write specific
symptoms from the case history which helped us in forming the provisional
diagnosis.
On 24th June we were asked to read in advance about the substance use disorder
before our next lecture on the next day about substance use begin and were
expected to answer some basic questions like – why we use the term substance
use instead of addict?, why we call this problem as substance use problem rather
than calling it addiction disorder?, what is the difference between behavioural
addiction and substance use problem.
Skill imparted: Gained basic knowledge of substance use disorder
On 26th June we were given a case study related to substance use disorder and
had to answer the following questions based on our understanding of the
disorder-
i) List the signs and symptoms we have observed which meet the criteria of
ICD-10 or DSM.
ii) Write about the risk factors/causes due to which the client developed
substance use disorder.
iii) What treatment modalities were used that that helped the client?
iv) What are the further risk situations that the client should avoid and learn
to cope with, to maintain his recovery?
v) Was it a co-morbid disorder?
vi) What is our comment on the development of substance use disorder a)
does it develop due to depression or anxiety or the depression/anxiety
develops due to the substance use disorder.
On 28th June we were asked to read the case studies which involved four cases
related to personality disorders, we were supposed to answer the following
questions and come up with a provisional diagnosis for them based on our
understanding of the personality disorders –
1) Which personality disorder are the described symptoms suggesting?
2) Mention the specific signs and symptoms as per ICD-10 diagnostic criteria
which support our diagnosis.
On 28th June we also had a workshop which was conducted by Ms. Anusuya
Datta who is a Delhi based clinical psychologist (RCI), the workshop topic was
“Looking after Yourself: Self- Care Practices among Therapists”. She basically
talked about how being a psychologist could impact our mental health,, well
being and relationships and what are the ways in which we can take care of our
mental health as a psychologist, which can protect us from the emotional impact
of our work. Case discussions and real life experiences were used to illustrate
this better.
Skill imparted: Learned about the possible difficulties faced by the therapist in
their daily life including “compassion fatigue” and how a personal trauma could
hinder the counselling process and what are the possible ways in which therapist
could cope with these difficulties like taking time for self, meditation and
practicing relaxation.
Our last assignment which was given on 30 th June consisted of a role play
activity in which we were divided into groups of two people. Each group was
assigned a disorder by the facilitator and the group had to prepare a role play on
a particular disorder in which one person was a client and the other person was
a therapist. In addition we were supposed to make a detailed report which
consists of case history and mental status examination of the client. In this
activity the person who played the role of a client had to come up with a
hypothetical case history for themselves based on what they know about the
specific disorder, also the person had to think how a person who does not have a
knowledge of psychology or mental illness, would describe their particular
condition/symptoms. The person who played the role of therapist had to ask
questions and try to elicit relevant symptoms, while also establishing rapport,
conveying empathy and being sensitive to the client’s situation. The next part of
the assignment was to write a report which included case history and mental
status examination which involved formulating possible causes of the client’s
concerns-biological factors, social factors, personality factors, and history of
trauma etc. We also had to write about a brief management plan that is how will
we approach the process of therapy with the client, what are the possible things
to explore initially, short term and long term goals, our overall approach, need
for medication etc.
I was assigned social anxiety disorder, in which I played the role of a client and
my partner played the role of a therapist, based on our understanding of the
disorder we then made a hypothetical case history, mental status examination
and management plans. The case history, MSE and management plans that we
made are as follows-
CASE HISTORY
Socio-demographic details
Name- Sakshi Mishra
Religion- Hindu
Socio-economic status- Middle Class
Chief Complaints
Feeling nervous, stammering, hands and feet becoming cold and sweaty, heart
beating really fast in front of strangers } since past six years.
Nightmares, disturbed sleep, nervousness, palpitation and disturbed daily
routine and decreased self confidence } since past 1 month
Onset- Insidious
Course- Continuous
Precipitating Factor - The client has to appear for her job interviews in the
coming month, the thought of which is very disturbing as this reminds her of
her nervousness and poor performance in other viva that she has given in the
past.
History of Present Illness
The client had been a shy and introvert person since her childhood, she
avoided much interaction with strangers as she was afraid that it would be
embarrassing for her as she would start stammering and once she become
comfortable and acquainted with the people her nervousness gradually goes
away. Until her 10th class she was an introvert person who would generally be
shy in front of strangers, but in her 11 th class she encountered one
incident which had a horrifying impact on her. In her 11 th class she had a
chemistry viva in which an external invigilator came to take their viva, when
it was her turn for the viva she was very nervous and visibly shaking, still she
managed to answer few questions looking down however invigilator asked her
to look up and then answer, it was this time which made her extremely
anxious and she literally froze and couldn’t answer any question after that,
her mind got completely blank and there were chills in her body. Even when
her internal teacher tried to support her and made few hand gestures to speak
up, she couldn’t answer anything as if she couldn’t hear what they were
saying. She cried a lot that day and couldn’t sleep whole night. She also
performed badly that year and her teachers and her parents especially
her father was really upset with her but she was unable to forget that
incident.
During her teenage life she would go to malls and restaurants or any party
only when her friends insisted her to accompany them, her friends many times
insisted her to make a boyfriend but she never got the courage to do so she
was afraid how his father would react and it might distract her from her
studies as her father is very strict about marks and academics. Moreover she
never got guts to talk to boys and talked to them only if it was urgent or
related to studies. She recalled that she was extremely shy in front of boys,
turn red, start experiencing palpitation and numbness of hands and feet. And
this continued even in her late adolescents and early adulthood therefore she
avoided much encounter with males and talked to them only if it was really
urgent.
After that incident she would generally avoid meeting any strangers because
of the fear that she would again make fool of her and people would ridicule
her for stuttering and she would be really embarrassed.
She was enrolled in college in 2014 and she managed to complete her
graduation with good grades, however she also recalled that she really
couldn’t manage to perform well in any of her college viva exams after that
incident.
She did not made lots of friends and was more comfortable with her fewer
and close school friends whom she recalled as always being supportive and
have accepted her the way she is.
But now she has a problem of facing her job interview, since 1 month she is
having nightmares, she wakes up in the middle of night and is not able to
sleep after that, she becomes terrorized just by the mere thought of giving
interview. She experiences immense palpitation and her hands and legs
become cold and sweaty as she thinks of any social situation like this. She has
a fear that if she goes to an interview her incident of 11 th class would be
repeated again and she will fail the interview miserably.
Negative History
• No H/O anxiety evoked by specific object.
• No H/O free floating anxiety.
• No H/O having repetitive and intrusive thoughts, images,
impulses or acts. • No H/O hearing voices or seeing images not
heard or seen by others. • No H/O head injury, seizure, high
grade fever.
History of Past Illness
No H/O past psychiatric illness.
The client started going to school by the age of 4 years. She attended regular,
English medium school. She joined KendriyaVidhalaya at the age of 6 when
her family shifted to Malviya Nagar, New Delhi. She stayed there till her
completion of 12thclass; she recalled that she was an average student till her 9 th
class after that she became serious towards her studies as her father used to
get disappointed with her grades. She was an introvert kind of a child and her
teachers used to like her because she was sincere, hardworking and
submissive kind of nature and never caused trouble during their classes. She
had fewer school friends whom she reported as supportive and understanding.
She did not have a major fight with them and whenever they fought they tried
to resolve it.
After completing 12th she gave entrance test for biotechnology in Jamia Milia
Islamia University and got admission there, one of her school friend also
accompanied her in JMI. She recalls her college life as good and largely
study oriented. She passed her college with good grades achieving 80 % in her
final semester though she is confident to about her knowledge but she does
not have the courage to face an interview. As soon as she completed her
bachelors she faced a pressure from her father to give job interviews.
Occupational History
Not any as she becomes extremely anxious just by the thought of giving
interviews and think that she will freeze again and make fool of her.
Sexual History
Not any she avoided encounter with males as it gives her chills and she started
stammering. Although her friend made her watch porn movie with them
during their night stay. She becomes extremely shy and anxious when
someone talks about sex.
History of Substance Abuse
No H/O of substance abuse though her friends insisted to one day during their
night stay to get drunk but she did not because of the fear that how her
parents would react and she finds drinking alcohol and smoking as wrong
acts.
Premorbid Personality
Social Relations – The client was particularly close to her mother and
younger sibling than her father and had fewer friends with whom she was
very close and comfortable.
Intellectual Activities, Hobbies and Interest- She had interests in music
and cycling. She used to sing and play guitar whenever she was stressed.
She also goes for cycling as she finds it calming and soothing.
Mood- She is generally happy with her life though she becomes nervous
whenever she have to interact with new and more people.
Character- She is a sensitive shy and vigilant person who is afraid of
making mistakes in life.
Fantasy- Her dream is to work in one of the biggest firm of biotechnology
and make her father proud and becoming close to her father.
Habits-She has habit of cycling daily she also reports she bites her hand’s
skin sometimes whenever she is anxious.
Psychomotor activity: The client appeared restless and kept on shaking her
legs, tapping them on the ground and held her water bottle tightly close to her.
Speech:
→ Rate: slow, dragged speech
→ Volume: adequate
→ Fluency: stammering initially
→ Reaction time: spontaneous
→ Tone: normal
→ Speech pressure: monotonous
→ Speech was coherent and relevant
Thought:
→ Flow and form: no abnormality detected
→ Content:
Worries about her job interviews
“I think I won’t be able to perform well for my job interviews, I think maybe
I’ll behave very weirdly in front of them, making a fool of myself. I think I will
be visibly shaking and my hands and feet will become cold, I will stammer and
won’t be able to maintain eye contact. It’s better if I avoid this interview.”
Memory:
→ Immediate: Intact (digit span test: Forward 5 digits, Backward 4
digits) → Recent: Intact (recall of recent news articles)
→ Remote: Intact (recall of significant dates in life)
Adequate (serial subtraction of 7 from 100, naming the months of the year in
reverse order)
Judgement:
→ Personal
→ Social Intact
→ Test
Insight:
Diagnostic Formulation:
Client Sakshi, a 23 year old unmarried female, belonging to a middle socio-
economic status, Hindu, nuclear family, currently unemployed, presented with
chief complaints of feeling nervous, hands and feet becoming cold, heart
beating really fast when in front of strangers, from the past six years and
nightmares, disturbed sleep pattern, palpitations, disturbed daily routine and
decreased self-confidence, from the past one month. The illness had an
insidious onset with a continuous course. There is history of detachment from
father, who she perceived as very strict and demanding. Exploration of
premorbid personality revealed that she was a shy person, always careful about
what she is doing so that she doesn’t make a fool out of herself. She doesn’t
have many close friends and avoids going out with them too.
Mental Status Examination of the client reveals anxiety regarding her job
interviews, about disappointing her Father again and about her social
inadequacy, with Grade IV insight.
Management Plan
The therapist can begin with challenging the client’s irrational thoughts or
self-devaluating thoughts like “I know I will make a fool of myself”, “I will
be visibly shaking and I will start stammering” and “What will people think
about me”. Disputing these negative thoughts might be effective to reduce few
symptoms of anxiety. The therapist can use Decatastrophizing technique or
Socratic questioning to challenge the client’s negative thoughts.
The therapist can then proceed with short term goals of reducing the
symptoms of anxiety using Visual imagery. The client can be asked to
imagine the situation in which she is giving an interview and then gradually
work on her palpitations, increased heart rate and shaking by using relaxation
techniques. (In-vitro Systematic Desensitization).
The Client can be given small home work of practicing breathing exercises
which can again help her to bring her physical symptoms of anxiety under
control. This might help her to stay calm.
Avoidance can help keep the Client calm and can be helpful in the short term
and may prevent her from becoming more comfortable in social situations and
learning how to cope in the long term.
Therefore, in her therapy sessions later, the Client can be asked to face social
situations that she can handle and gradually work with her to deal with more
challenging situations, maybe going out with an outgoing friend for an hour
and once when she is comfortable with this stage, we may try introducing her
to a new person (maybe her friend’s friend) and so on. (In-vivo Systematic
Desensitization)
The therapist can also conduct small role plays during the sessions creating
an interview like set up and interviewing the Client.
These steps might help to build up her confidence and develop coping skills
whenever she is in social situations/settings.
The one month internship program which was based on basics of clinical
psychology had been an important and valuable experience for me.
Throughout this journey I learnt how to use theoretical knowledge pertaining
to clinical psychology in a practical way. I found this internship period to be
very interesting as I got practical situation based assignment which are faced
by clinician/counsellor/therapist on day to day basis.
The first and foremost challenge that was faced by almost every student was
that the internship was held in online mode due to Corona virus. Due to virtual
internship I lost the opportunity to develop key soft skills and competencies
needed in clinical setting. I also miss out the chance to understand professional
culture, work environment of clinical setting, subtle behavioural norms, ways of
communicating and interacting with people that is required in clinical set up.
It was difficult for me to adapt this new mode of learning, sitting next to the
laptop and sometimes mobile phones for attending two hour lecture was a huge
challenge, at the same time focusing in the long online lecture classes with full
attention was sometimes hard for me. Simultaneously making detailed notes and
listening what is being taught in an online class was also not easy and caused
problem in noting down each details during the initial internship classes. Many
times there was problem caused by the fluctuation of the internet sometimes
they were not audible, sometimes their presentation was visible causing
problem in learning process. During the initial days of internship there was
network issue from their end which disturbed the flow of learning as a result
many times they had to re- start with what they were teaching.
Due to the time limit and in order to cover many things within those thirty days,
they taught in hurry which sometimes resulted in overload of information and
loss of interest.
30 2-07-2020 Last session where the last assignment made by students on role
play and report writing for different disorders were discussed in
detail and concluding remarks.