ND Purchasing and Supply
ND Purchasing and Supply
ND Purchasing and Supply
2023
NATIONAL DIPLOMA
IN
CONSULTATION YEAR
1. Zimbabwe Revenue Authority (ZIMRA) 2023
2. Zimbabwe National Army (ZNA) 2023
3. Institute of Purchasing and Supply Management 2023
4. Supply chain association of Zimbabwe 2023
5. TelOne 2023
6. Delta Corporation Limited 2023
7. Africa University 2023
8. Chikomba Rural District council 2023
9. Procurement Regulatory Authority of Zimbabwe (PRAZ) 2023
10. Craig Supply chain consultancy 2023
2.0 AIM
The aim of the course is to develop a Procurement Officer with the necessary
knowledge, skills and attitudes to satisfy the needs of all sectors of the economy.
COURSE STRUCTURE
SEMESTER 2
OJET 543/23/M11 1 Year
*** National Studies and Entrepreneurship Skills Development are exempted to those who
have passed the subjects at other levels
5.0 DURATION
The course duration is 1990 hours plus one year On the Job Education and Training.
6.3 The single modular part qualifications should be taken 1 (one) module at a time by
those without 5 Ordinary levels.
7.0 MODE OF STUDY
Full time
Part time
Block Release
ODL
9. Skills Proficiency
SEMESTER TWO
ND2
MODULE TITLE AND WRITTEN CONTINUOUS WEIGHTIN
CODE EXAMINATION ASSESSMENT60% G 100%
40%
19.On the Job training As per log book As per log book 100%
9.0 GRADING
0% to 49% - Fail
50% to 59% - Pass
60% to 79% - Credit
80% and above - Distinction
11.0 RE-WRITES
11.1 Re-write(s) should conform to current course structure.
11.2 Any candidate who fails to pass at least two thirds of the course should rewrite the
failed modules before proceeding to the next semester.
11.3 A candidate shall not be allowed to register a module before passing the pre- requisite
for that module
11.4 A candidate is given no time limit in which to re-write the failed module (s).
11.5 There is no aggregation for re-writes.
11.6 All re-writes should pass on performance in the examination.
11.7 If a candidate fails coursework, he/she repeats the module.
12.0 EXEMPTIONS AND TRANSFER OF CREDITS
12.1 Exemptions are only granted in modules already attained from a complete accredited
qualification provided an exemption certificate specifying exempted modules is produced.
12.2 Transfer of credits are only granted in modules passed from accredited course
programmes.
12.3 Exemption or Transfer of credits certificate should be applied for at enrolment stage
and produced before registration of examinations
13.2 Plagiarism with a similar index of more than 15% in any of the assessments will result
in automatic disqualification of the module.
14.0 RESOURCES
14.1 Lecturers Qualification
The minimum qualification for a lecturer is at least a relevant Higher National
Diploma or equivalent, with a teaching qualification being an added advantage,
plus at least two years post qualification experience.
ZNQF Level: 5
Credits: 12
Duration: 120 hours
Relationship with Based on Unit Standard PROCUREMENT of Qualification Standard
Qualification for A Procurement/Purchasing Officer
Standards:
Pre-requisite N/A
modules:
Purpose of Module: This module describes the skills, knowledge and attitudes required by a
Procurement/Purchasing Officer to configure procurement operations by
applying the fundamentals of procurement to specific types of
procurement, set plans for procurement, implement the procurement
principles and improve the performance of the procurement. This
module is important, as it will ensure that goods and services flow
continuously and efficiently into organizations in order to meet user
departments’ needs. This gives business entities that use proper
procurement principles a competitive edge to out position rivals through
the attainment of five rights, procuring right quality requirements, in the
right quantities, from the right source, to be delivered at the right time
and to right place, at the right price. This module targets individuals who
are interested in procurement processes. It caters for youths and adults as
well as men and women. It is useful for both established businesses and
upcoming indigenous business enterprises.
List of Learning LO1: disseminate information
Outcomes:
LO2: organize departmental meetings
LO3: liaise with other department
LO4: liaise with suppliers to complete
procurement process
Learning Outcome 01 Disseminate information
Assessment Criteria:
7.1.1 produce written reports
Content:
7.1.1 produce written reports
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Learning Outcome 02 Organize departmental meetings
Assessment Criteria 7.2.1 Write Memos and letters in accordance with laid down standards
Content
7.2.1 write memos and letters according to laid down standards
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Learning Outcome 03 Liaise with other departments
Content
7.3.1 follow appropriate communication procedures in line with
company policy
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Learning Outcome 04 Liaise with suppliers to complete procurement process
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Reference Materials (recommended textbooks, recommended readings)
Peter little, (1977) oral & written communication,3rdd edition, publisher, Pitman
Honey Peter, (1988) Managing problems, people, behavioral skills for leaders, published by
Video Arts Ltd
Johnson G, Scholes K. & Whittington R. (2010) Exploring Strategy: Text and Cases. 9th edition:
Prentice Hall. Harlow
Jay Sullivan, (2014) communicating better at work and beyond, catholic press association, NY
Robert Bolton, (2022) Effective verbal & written communication, bureau marketing partnerships,
Canada
Keith Coleman (2019) effective communication skills, amazon digital services LLC-kdp print Us
Maxwell C John, (2013) Channeling Anger and Disagreement into Powerful Dialogue,
Maxwell Motivation
Gary, J. (1994) Purchasing and the Management of Materials.7thEdition John Willey and Sons New
York
,
Lysons, K. (2010) Purchasing and Supply Management. Prentice Hall. London: Management Homewoods:
Irwin
Lysons, K. & Farrington B. (2012) Purchasing and Supply Chain Management: Pearson Times, London
100%
Module Code: 543/23/M02
ZNQF Level: 5
Credits: 15
Purpose of Module: This unit enables an individual to analyse inventory situations and
implement suitable inventory management models. This module
targets individuals who are interested in inventory and materials
management. It caters for youths and adults as well as men and
women. It is useful for both established businesses and upcoming
indigenous business enterprises.
List of Learning LO1 Explain the scope of Stores and store inventory
Outcomes:
LO2 Manage stores and stores inventory
LO3 Illustrate warehouse out in an automated organisation
LO4 Assess the importance of equipping employees with materials
handling skills
LO5 Evaluate stores performance through bench marking
LO6 Analyse new trends and approaches in inventory management
Learning Outcome LO6 Analyse new trends and approaches in inventory management
1 Management of Stores 20
2 Management of Stores Activities 20
ZNQF Level: 5
Credits: 15
Duration: 150 hours
Relationship with Based on Unit Standard PROCUREMENT of Qualification Standard
Qualification for A Procurement/Purchasing Officer
Standards:
Pre-requisite N/A
modules:
Purpose of Module: This module describes the skills, knowledge and attitudes required by a
Procurement/Purchasing Officer to manage resources in procurement.
This module is important, as it will ensure resources and efficiently into
organisations in order to meet user departments’ needs. This gives
business entities that use proper principles in managing resources so as
to contain costs and have competitive edge to out position rivals. This
module targets individuals who are interested in managing resources in
purchasing. It caters for youths and adults as well as men and women. It
is useful for both established businesses and upcoming indigenous
business enterprises.
Assessment Criteria:
1.1 Register and maintain assets.
Content:
1.1 Prepare and maintain asset register
Computer
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Learning Outcome 02 Manage materials and materials handling
Assessment Criteria 2.1. knowledge of organisational procedures and documentation is
demonstrated
Content
2.1 demonstrate knowledge of organisational procedures and
documentation
Content
3.1 Ascertain Human resources requirements
Job advertisement
Important components in a job advertisement
Job advertising media
How to structure a job advertisement
Considerations in choosing job advertising media
Selection defined
Selection methods / tools
Interview types
Preparation for interviews
Selection process
Problems in select ion and how to counter them
Computer
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Learning Outcome 04 Design and implement health, safety and environmental
procedures
Assessment Criteria 4.1 Establish requirements for safety clothing in accordance with
the nature of work
Content
4.1 Establish requirements for safety clothing in accordance
with the nature of work
Define health, safety and Environment
Health and safety policy
Elements of a health and safety policy
Define Personal protective Equipment (PPE)
Types of PPE
Ensuring proper use of PPE
Importance and Benefits of PPE
Maintenance of PPE
What is waste
Types of waste
Explain waste disposal
Waste disposal methods
Waste management and disposal policy
Importance of waste disposal
Waste disposal procedure
Regulations on waste disposal
Assessment Tasks 5. Written and/or oral assessment on the skills and
knowledge required to publish RFQs and, adhere to
procurement procedures and regulations
6. Practical assessment on the drafting of procurement
documents.
7. Practical assessment on supplier evaluation.
8. Practical assessment on procurement performance
measurement.
Computer
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Reference Materials (recommended textbooks, recommended readings)
Armstrong (1999) Human Resources Management Practice, 7th Edition, Kogan Page, London
ASB (1999) Statement of Principles for Financial Reporting, London, ASB.
Beach D (1985) The Management of People at Work, 5th Edition, MacMillan, New York
Cole G A (1993) Personnel Management Theory and Practice, D.P PublicationsLtd, London
Cole G A (1999) Management, Theory and Practice, 5th Edition, London, Ashford Colour Press Ltd
Correira, C. et al (2003) Financial Management: 5 th Edition, Juta, capetown.
David E,Mulcahy & J,Sydow(2008) Distribution & Warehousing management,1st edition, Auerbach
publication
Elliott, B. and Elliott, J. (2009) Financial Accounting and Reporting (13th edn), Harlow, Essex,
PearsonEducation Limited.
Evans A (2001) Staff Recruitment and Retention, Strategies for Effective Action, Chandos Publishing
Ltd, London
Flippo E B (1961) Principles of Personnel Management, McGraw-Hill, U.S.A
Gary, J. (1994) Purchasing and the Management of Materials.7thEdition John Willey and Sons New
York
Gerber et al (1986) Human Resources Management, 2nd Edition, Signma Press(Pvt) Ltd, London
Johnson G, Scholes K. & Whittington R. (2010) Exploring Strategy: Text and Cases. 9th edition:
Lysons, K. & Farrington B. (2012) Purchasing and Supply Chain Management: Pearson Times, London
Lysons, K. (2010) Purchasing and Supply Management. Prentice Hall. London: Management Homewoods:
Irwin
Muzamani, T. (2000) Fundamentals of Financial Management, 1 st edition, UZ Publications, Harare
Wild, T. (2002) Best Practice in Inventory Management. Butterworth. LondonASSESSMENT
SPECIFICATION GRID
ZNQF Level: 5
Credits: 15
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Learning Outcome 02 LO2 Determine the most appropriate mode of transport for
various cargo.
Assessment Criteria: 2.1.1 Established Nature and quantity of goods according to
order specifications.
2.1.2 Select transport according to nature of goods.
2.1.3 Follow up deliveries.
Content: 2.2.1 Elements of transport
2.2.2 Functions of transport
2.2.3 Modal characteristics
2.2.4 Intermodal transportation
2.2.5 factors determining the selection of transport carrier/
mode in physical distribution
2.2.6 Transport costing and budgeting
2.2.7 Environmental issues.
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to conduct an analysis on the elements of transport.
2. Written and/or oral assessment on the skills and knowledge
required to explain the modes and modal characteristics.
3. Written and/ oral assessment on transport costing and
budgeting.
Conditions/Context of 1. Written and/or oral assessment can be conducted in a
assessment classroom environment. Oral assessment can also be
conducted by the assessor during the performance of the
practical assessment by the trainees.
Assessment criteria: 6.1.1 Assess the role of information technology in logistics and
physical distribution management.
6.Evaluate the role of Internet to student learning
6.1.3 Logistics information system.
Content 6.2.1 Objectives of information technology
6.2.2 Role of information technology in logistics and
distribution management.
6.2.3 Uses of internet in today, s changing market (Intranet,
Extranet, Telematics)
6.2.4 Security measures and enforcements in electronic
distribution and logistics (EDL)
6.2.5 Principles of Logistic information system
6.2.6 Basic information technologies in distribution
management (vehicle tracking, tracing,)
6.2.7 Information technology Systems (bar coding, optical
character recognition, radio frequency identification, Data
capture).
Assessment Tasks 1. Written and/or oral assessment on the skills and knowledge
required to explain the role of information technology in
logistics and distribution management.
2. Written and/or oral assessment on the skills and knowledge
required to identify security measures and enforcements in
EDL.
3. Written and/ oral assessment on the skills and knowledge
required to explain the principles of logistics information
system.
4. Written and / oral assessment on the information
technologies.
Conditions/Context of 1. Written and/or oral assessment can be conducted in a
assessment classroom environment. Oral assessment can also be
conducted by the assessor during the performance of the
practical assessment by the trainees.
2. The practical assessment will be conducted in the workplace
or simulated work environment in the training institution.
7.2.3 Benchmarking
7.2.4 Direct product profitability (D.P.P)
7.2.5 Quality, service and cost standards
7.2.6 Work measurement and productivity
7.2.7 Costing/ pricing of goods in stock.
7.2.8 Optimisation of costs and service performance
7.2.9 Concept of total costs and trade-offs in distribution.
7.2.10 Use of operational research techniques, including
queuing.
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to conduct performance measurement in logistics and
distribution management.
2. Written and/or oral assessment on the skills and knowledge
required on costing/pricing of goods in stock.
3. Written and/ oral assessment on the skills and knowledge
required to explain the concept of total costs and trade offs.
4. Written and / oral assessment on the skills and knowledge
required in using operational research techniques.
Content/Context of 1. Written and/or oral assessment can be conducted in a
assessment: classroom environment. Oral assessment can also be
conducted by the assessor during the performance of the
practical assessment by the trainees.
2. The practical assessment will be conducted in the workplace
or simulated work environment in the training institution.
3. The context of assessment should include the facilities,
tools, equipment and materials listed below:
• Computers, Laptops
• Smart Phones
• Projectors
• Internet
• WIFI
• Surge Protectors
• White Board/Interactive Boards
• White Board Markers
• Stationery
• Printer
• Photocopier
• Stapler
• Staple remover
• Paper trays
• Mutton cloth
Learning Outcome 08 LO8 LO7 Analyse the role of government in logistics and
distribution management
Assessment Criteria: 8.1.1 Power and duties of local and central government.
8.1.2 Challenges in international distribution.
8.1.3 Export controls
8.1.4 Environmental issues in logistics and distribution
management.
Content: 8.2.1 Power and duties of central Government and local
Government in logistics and physical distribution
8.2.2 The role of government departments in respect to safety,
environmental and public interests in distribution
Resources:
ZNQF Level: 5
Credits: 12
Pre-requisite N/A
modules:
procurement practices.
01
Zimbabwe.
1.1.9 Establish Classes of law..
of law.
of assessment
conducted in a classroom environment. Oral
by the trainees.
below:
• Computers, Laptops
• Smart Phones
• Projectors
• Internet
• WIFI
• Surge Protector Adaptors
• White Board/Interactive Boards
• White Board Markers
• Stationery
• Printer
• Photocopier
• Stapler
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02
activities
Stipulatio alteri).
of a valid contract.
contracts.
termination of contracts.
by the trainees.
below:
• Computers, Laptops
• Smart Phones
• Projectors
• Internet
• WIFI
• Surge Protector Adaptors
• White Board/Interactive Boards
• White Board Markers
• Stationery
• Printer
• Photocopier
• Stapler
• Staple remover
• Paper trays
• Mutton Cloth
Learning Outcome Interpret law of purchase and sale.
03
Assessment Criteria: 3.1.1 Define law of purchase and sale.
3.1.2 Evaluate elements of the contract.
3.1.3 Explain the concept of delivery.
3.1.4 Ascertain the passing of ownership and risk
of the merx.
3.1.5 Explain duties of both the seller and buyer.
3.1.6 Hire purchase contracts are explained.
immovables).
below:
• Computers, Laptops
• Smart Phones
• Projectors
• Internet
• WIFI
• Surge Protector Adaptors
• White Board/Interactive Boards
• White Board Markers
• Stationery
• Printer
• Photocopier
• Stapler
• Staple remover
• Paper trays
• Mutton Cloth
Learning Outcome Use negotiable instruments as a medium of
04
exchange
Assessment Criteria: 4.1.1 Identify and explain negotiable instruments
4.1.2 Essentials of a cheque are explained.
4.1.3 Describe the negotiation of cheques.
4.1.4 Explain the principles of negotiable
instruments.
property.
personal rights.
of acquiring ownership.
4. Written and or oral assessment on the transfer
of ownership.
by the trainees.
below:
• Computers, Laptops
• Smart Phones
• Projectors
• Internet
• WIFI
• Surge Protector Adaptors
• White Board/Interactive Boards
• White Board Markers
• Stationery
• Printer
• Photocopier
• Stapler
• Staple remover
• Paper trays
• Mutton Cloth
Learning Outcome Employ law of security
LO6
Assessment criteria: 6.1.1 Creditor – debtor security relation explained.
mortgage.
suretyship.
pledge.
by the trainees.
below:
• Computers, Laptops
• Smart Phones
• Projectors
• Internet
• WIFI
• Surge Protector Adaptors
• White Board/Interactive Boards
• White Board Markers
• Stationery
• Printer
• Photocopier
• Stapler
• Staple remover
• Paper trays
• Mutton Cloth
gestio.
etc).
agency.
agents.
by the trainees.
types of partners.
and company.
by the trainees.
2. The practical assessment will be conducted in
below:
• Computers, Laptops
• Smart Phones
• Projectors
• Internet
• WIFI
• Surge Protector Adaptors
• White Board/Interactive Boards
• White Board Markers
• Stationery
• Printer
• Photocopier
• Stapler
• Staple remover
• Paper trays
• Mutton Cloth
Resources:
Authority (ZNQA).
Computers
Printer
Data storage device
Airtime
Identification records
Internet connectivity
stationery
Vehicle
Insulation tape
Mutton cloth
Assessment Grid:
Topic Weighting %
Credits: 12
Purpose of Module: The unit equips learners with necessary knowledge required in
public procurement in order to enhance the overall efficiency in
public entities. It also gives an overview of public procurement
and its framework, and enables a learner to apply public
procurement methods and procedures. The unit also ensures that
learners are capable to create and manage public procurement
contracts. This module targets individuals who are interested in
public procurement management. It caters for youths and adults as
well as men and women. It is useful for both established public
entities and upcoming public business enterprises.
List of Learning LO1 Evaluate the scope and history of public procurement
Outcomes:
LO2 Design and implement a public procurement framework
LO3 Analyse the general principles of public procurement and
apply them
LO4 Assess the importance of accountability in public
procurement
LO5 Prepare and plan for public procurement
LO6 Analyse and apply Public Procurement Methods
LO7 Assess Public Procurement Procedures
LO8 Prepare Public Procurement Contracts
LO9 Review Public Procurement Proceedings
LO10 Apply ethical considerations in procurement so as to avoid
corruption
Learning Outcome 01 Public Procurement Objectives
Assessment Criteria: 1.1.10 Analyse the scope of public entities and Procurement
1.1.11 Apply the value for money concept
1.1.12 Evaluate the Strategic context of procurement
1.1.13 Draw an Organogram for public departments
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required in explaining the purpose of public procurement.
2. Written and/or oral assessment on the developments of public
procurement in Zimbabwe.
3. Practical assessment on the organisation of public procurement.
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to design flow charts.
2. Practical assessment on designing procurement models.
Learning Outcome 03 LO3 Analyse the general principles of public procurement and
apply them
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to conduct active engagement and procedures.
2. Written and/or oral assessment on the role of information for
public procurement officers.
Assessment Tasks: 1. Written and or oral assessment on the skills and knowledge
needed to conduct shared procurement.
2. Practical assessment on the skills and knowledge required to
prepare an annual and individual procurement plan.
Assessment Tasks: 1. Written and or oral assessment on the skills and knowledge
required in deciding on the method to use.
2. Written and or oral assessment on procurement methods.
Assessment Tasks: 1. Written and or oral assessment on the skills and knowledge
needed regarding bidding procedures.
2. Practical assessment on drafting tender documents.
Assessment Tasks: 1. Written and or oral assessment on skills and knowledge needed
to draft procurement contracts.
2. Practical assessment on drafting procurement contracts.
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
needed in ensuring ethics in stores management.
2. Practical assessment on the management of hazardous
materials.
Resources:
1. Qualifications and experience of Trainers, Assessors and Moderators
All trainers, assessors and moderators should have undergone ZNQF accredited training
programmes and should have qualifications and experience recognised by the Zimbabwe
National Qualifications Authority (ZNQA).
2. Facilities, Tools, Equipment and Materials
Computers, Laptops
Smart Phones
Projectors
Internet
WIFI
Surge Protector Adaptors
White Board/Interactive Boards
White Board Markers
Stationery
Printer
Photocopier
Stapler
Staple remover
Paper trays
Mutton Cloth
ZNQF Level: 5
Credits: 150
Purpose of Module: This unit enables an individual to analyse procurement risks and
implement suitable purchasing strategies. This module targets
individuals who are interested in procurement risk management.
It caters for youths and adults as well as men and women. It is
useful for both established businesses and upcoming indigenous
business enterprises.
List of Learning LO1 Assess procurement risks and put in place alleviatory
Outcomes: measures
LO2 Design and implement a procurement model
LO3 Evaluate the impact of various purchasing strategies
LO4 Analyse payment strategies for goods and services
received
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to identify different types of risks.
2. Written and/or oral assessment on the skills and knowledge
required to analyse risk elements.
3. Practical assessment on drafting a risk mitigation plan.
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to design flow charts.
2. Practical assessment on designing procurement models.
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to identify the different payment strategies.
2. Written and/or oral assessment on strategy evaluation.
3. Practical assessment on strategy ranking and selection.
Resources:
ZNQF Level: 5
Credits: 15
Duration: 150 hours
Relationship with Based on Unit Standard PROCUREMENT of Qualification Standard
Qualification for A Procurement/Purchasing Officer
Standards:
Pre-requisite N/A
modules:
Purpose of Module: This module describes the skills, knowledge and attitudes required by a
Procurement/Purchasing Officer to conduct successful negotiation in
procurement. This module is important, as it will ensure successful
negotiations are conducted by procurement personnel. This gives
business entities that use proper principles in negotiations with suppliers
so as to contain costs and have competitive edge over rivals. This
module targets individuals who are interested in conducting negotiations
in purchasing. It caters for youths and adults as well as men and women.
It is useful for both established businesses and upcoming indigenous
business enterprises.
Assessment Criteria:
1.1 Develop the negotiation strategy
1.2. Select a negotiation Team.
Content:
1.2 Develop the negotiation strategy
Integrative (win/win)
Distributive (win/lose)
Win/Perceived Win
Content
2.1 build a relationship rapport
Rapport Matrix by Reynolds (2003)
i. Pushover
ii. Respect
iii. No incentive to participate
iv. Begrudging movement
Content
3.1 Develop questioning techniques.
Open
Leading
Cool
Planned
Treat
Window
Directive
Gauging
Tag
Multiple
Reflective
Hypothetical
Closed
Probing
Content
4.1 Determine Tradeables and Straw Issues
Reynolds negotiation behavior model
4.2 Analyse First offer
The extreme but credible marker model
Use of BATNA
4.3 Determine negotiation power
Reward power
Coercive power
Legitimate power
Expert power
Referent power
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Learning Outcome 06 Conclude and seal negotiation
deals
Assessment Criteria 6.1 Use Thomas-Kilmann Conflict Mode Instrument elements
Content
6.1 Use Thomas-Kilmann Conflict Mode Instrument elements
Competing
Avoiding
Collaborating
Accommodating
Compromising
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64
Learning Outcome 07 Implement the negotiated deal
Content
7.1 Negotiation Evaluation
Feedback from peers/key stakeholders
Outcomes versus goals
Use of BATNA
Critical incident analysis
Monitoring post-negotiation behavior/ effectiveness of
contract in practice
65
Conditions/Context of 4. Written and/or oral assessment can be conducted in a
assessment classroom environment. Oral assessment can also be
conducted by the assessor during the performance of the
practical assessment by the trainees.
5. The practical assessment will be conducted in the
workplace or simulated work environment in the
training institution.
6. The context of assessment should include the facilities,
tools, equipment and materials listed below.
Computers
Stationery
Computer
Printer
Photocopier
Stapler
Staple remover
Paper trays
Mutton cloth
Fisher R., Ury W. & Patton B. (1997) Getting to Yes: Negotiating on Agreement Without Giving in.
2nd edition. London: Random House Business
Walton R.E. & McKersie R.B. (1991) A Behavioural Theory of Labor Negotiations:An analysis of a
Social Interaction System, 2nd edition. Cornell University Press.
Thompton L., Peterson E. & Brodt S.E. (1996). Team negotiations: An examination of integrative
and distributive bargaining. Journal of Personality and Social Psychology, 70, 66-78.
66
ASSESSMENT SPECIFICATION GRID
ZNQF Level: 5
Credits: 12
67
Pre-requisite modules: N/A
LO6: Negotiation
68
environment.
environment.
• Internally
• Externally (nationally).
assessment criteria.
69
during the performance of the practical
assessment by the trainees.
2. The practical assessment will be conducted in
the workplace or simulated work environment in
the training institution.
3. The context of assessment should include the
facilities, tools, equipment and materials listed
below.
• Computers
• Printers
• Data Storage Devices
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
organisation.
status.
70
2.3 Implications of position of purchasing on the
organisational structure.
assessment criteria.
71
• Printers
• Data Storage Devices
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
manual.
records.
72
and knowledge required to design a purchasing
Assistant.
assessment:
conducted in a classroom environment. Oral
below.
• Computers
• Printers
• Data Storage Devices
73
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
Learning Outcome 04 LO4: Purchasing Objectives
purchasing).
assessment criteria.
74
Qualification Standard Purchasing Assistant.
Supplier development
Multiple Sourcing/Reciprocity/Partnership
75
Sourcing etc.)
buying abroad.
• Straight rebuy.
• Modified rebuy
• New task
5.11 Reciprocity
abroad
76
2. Written and or oral assessment on sourcing
or Buy decisions.
77
• Vehicle
Learning Outcome 06 LO6: Negotiation
process.
assessment:
conducted in a classroom environment. Oral
78
during the performance of the practical
below.
• Computers
• Printers
• Data Storage Devices
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
Learning Outcome 07 LO7: Evaluating purchasing performance
indicators.
performance.
management
79
7.5 Understand problems associated with
function.
performance.
80
Conditions/Context of 1. Written and/or oral assessment can be
assessment:
conducted in a classroom environment. Oral
below.
• Computers
• Printers
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
supply management
81
Assessment criteria: 8.1 Demonstrate knowledge of the importance of
behaviour.
professional boards).
82
criteria.
code of conduct.
assessment:
conducted in a classroom environment. Oral
below.
• Computers
• Printers
• Data Storage Devices
83
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
Resources:
Moderators
84
Computers
Printer
Data storage device
Airtime
Identification records
Internet connectivity
stationery
Vehicle
Insulation tape
Mutton cloth
Assessment Grid:
Topic Weighting %
LO6 Negotiation 15
supply management.
85
3. Learning Resources
readings)
ZNQF Level: 5
Credits: 10
86
Purpose of Module: To provide an understanding of the principles on procurement of
industrial goods and services management and their application
within various types of organisations and operating
environments.
List of Learning LO1: Classification of Industrial Goods
Outcomes:
LO2: Capital Goods
LO3: Evaluating Capital Equipment Decisions
LO4: Services Procurement
87
assessment by the trainees.
2. The practical assessment will be conducted in the workplace
or simulated work environment in the training institution.
3. The context of assessment should include the facilities, tools,
equipment and materials listed below.
• Computers
• Printers
• Data Storage Devices
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
Learning Outcome 02 LO2: Capital Goods
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to acquire capital equipment as outlined in the
assessment criteria.
2. Written and or oral assessment on factors influencing the
acquisition of capital equipment based on the performance
criteria of the Qualification Standard Purchasing Assistant.
3. Written and/ or oral assessment on methods used to acquire
capital equipment.
88
assessment: classroom environment. Oral assessment can also be conducted
by the assessor during the performance of the practical
assessment by the trainees.
2. The practical assessment will be conducted in the workplace
or simulated work environment in the training institution.
3. The context of assessment should include the facilities, tools,
equipment and materials listed below.
• Computers
• Printers
• Data Storage Devices
• Airtime
• Identification Cards
• Internet Connectivity
• Stationery
• Vehicle
Assessment tasks: 3.10 Written and/or oral assessment on the skills and knowledge
89
required to acquire new/old capital equipment as outlined in the
assessment criteria.
3.11 Written and or oral assessment on methods of evaluating
capital equipment based on the performance criteria of the
Qualification Standard Purchasing Assistant.
3.12 Written and/ or oral assessment on whole life costing in
capital equipment.
90
Assessment Tasks: 1. Written and/or oral assessment on the skills and knowledge
required to differentiate goods and services as outlined in the
assessment criteria.
2. Written and or oral assessment on the challenges in services
procurement based on the performance criteria of the
Qualification Standard Purchasing Assistant.
3. Written and/ or oral assessment on methods of compensating
service providers.
91
Resources:
Assessment Grid:
Topic Weighting %
LO1 Classification of Industrial Goods 25
LO2 Capital Goods 25
LO3 Evaluating Capital Equipment Decisions 25
LO4 Services Procurement 25
3. Learning Resources
Relevant training manual (learners’ guide) and facilitators’ guide
Doubler D.W, Burt, D.N (1996), Purchasing and Supply Management Text and Cases,
6th edition, McGraw – Hill, New York.
Lysons, CK. (2010), Purchasing and Supply Chain Management, Prentice Hall
92
Saunders M. (1994), Strategic Purchasing and Supply Chain Management, Pitman,
London.
93
QUALIFICATION STANDARD
FOR
PURCHASING/PROCUREMENT OFFICER
94
QUALIFICATION FOR A PURCHASING/PROCUREMENT
OFFICER
QUALIFICATION CODE:
UNIT TITLES
95
NO. UNIT CREDITS
10 Procurement negotiation 15
96
SUMMARY OF STANDARD
97
UNIT UNIT TITLE CREDITS ELEMENTS
NO.
9 Public procurement 12 9.1 Analyse the scope and history of
public procurement for making informed
decisions
9.2 Design and implement a public
procurement framework for compliance
9.3 Apply the general principles of public
procurement
9.4 Analyse the importance of
accountability in public procurement
9.5 Prepare and plan for public
procurement to avoid impulsive buying
9.6 Apply ethical considerations in
procurement
10 Procurement in 12 10.1: Plan for negotiations with
negotiation stakeholders for guidance during
negotiations
10.2: Build relationships in negotiating
contracts for negotiating in good faith
10.3: Evaluate information gathering
techniques
10.4: Maintain confidentiality on
information used in negotiation to comply
with secrecy act
10.5: Manage bidding in negotiation
10.6: Conclude and seal negotiation deals
10.7: Implement the negotiated deal for
the benefit of the organisation
98
UNIT 1
Unit Code
Unit Title: Principles of Purchasing and supply management
Level of Unit: ND
Credits: 12
Performance Criteria:
Performance Criteria:
99
Element 1.3 Process tender documents
Performance Criteria:
Performance Criteria
Performance Criteria:
Performance Criteria:
100
Supplier management
Negotiation
E-purchasing
E-procurement
Competitor analysis
Budget preparation
Tendering
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
UNIT 2
101
Unit Code:
Level of Unit: ND
Credits: 15
Performance Criteria:
2.1.1 Nature and quantity of goods are established according to order specifications.
2.1.2 Transport is selected according to nature of goods.
2.1.3 Deliveries are followed up.
Performance Criteria:
102
Performance Criteria:
Risk management
Records keeping
Analytic techniques
Transport planning techniques
Generic Skills:
Communication
Planning
Team work
Initiative and enterprising
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 40 hours
UNIT 3
103
Unit Code
Unit Title: Legal aspects of buying
Level of Unit: ND
Credits: 15
Performance Criteria:
Performance Criteria:
104
Performance Criteria:
Risk analysis
Policy formulation
Contract preparation
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
UNIT 4
105
Unit Code
Unit Title: Inventory management
Level of Unit: ND
Credits: 15
This unit enables an individual to receive, store, dispatch goods and implement stock
control measures.
Performance Criteria:
Performance Criteria:
106
Performance Criteria:
Performance Criteria:
Performance Criteria:
4.5.1 Goods to be disposed off are identified in accordance with company policy.
4.5.2 Disposal of goods is carried out in accordance with disposal policy of the
undertaking.
4.5.3 Environmental regulations are observed when making disposal.
4.5.4 Disposal record list is maintained.
Warehouse management
Inventory/supply management
Health and safety precautions
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
107
Range Statement:
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 40 hours
UNIT 5
108
Unit Code
Unit Title: Strategic procurement
Level of Unit: ND
Credits: 15
This unit enables an individual to analyse procurement risks and implement suitable
purchasing strategies.
Performance Criteria:
Performance Criteria:
109
Performance Criteria:
Performance Criteria:
Risk analysis
Monitoring and evaluation
Mitigation measures
Strategic planning
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Inter-net access
Phone
Computer
Printer
Duration: 40 hours
UNIT 6
110
Unit Code
Unit Title: Management of Oganisational assets
Level of Unit: ND
Credits: 15
Performance Criteria:
Performance Criteria:
Procuring procedures
Receiving and distributing materials
Maintain asset registers
Report writing
111
Generic Skills:
Planning
Organising
Computer literacy
Numeracy
Communication
Range Statement:
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 20 hours
UNIT 7
112
Unit Code
Unit Title: Communication
Level of Unit: ND
Credits: 12
This unit enables an individual to communicate effectively with internal and external
clients.
Performance Criteria:
Performance Criteria:
7.2.1 Memos and letters are written in accordance to laid down standards.
7.2.2 Meetings are arranged in accordance to set rules.
7.2.3 Meetings are conducted in accordance with prescribed agenda.
7.2.4 Accurate records of meeting proceedings are produced.
7.2.5 Presentation skills are demonstrated.
7.2.6 Completed evaluation forms by participants are produced.
7.2.7 Completed register of participants is produced.
113
Performance Criteria:
Performance Criteria:
Report writing
Memo and letter writing
Knowledge of electronic
Coordinating meetings
Minute taking
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Vehicle
Computer
Printer
Duration: 40 hours
UNIT 8
114
Unit Code
Unit Title: Industrial and service procurement
Level of Unit: ND
Credits: 12
This unit enables an individual to communicate effectively with internal and external
clients.
Performance Criteria:
Performance Criteria:
8.2.1 Capital goods eg capital equipment, accessories are classified,
8.2.2 Capital goods are analysed
8.2.3 Factors influencing purchase of capital equipment are explained
8.2.4 Steps followed in the acquisition of capital equipment demonstrated
Performance Criteria:
115
Report writing
Memo and letter writing
Knowledge of electronic
Coordinating meetings
Minute taking
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Vehicle
Computer
Printer
Duration:
UNIT 9
Unit Code
Unit Title: Public procurement
Level of Unit: ND
Credits: 12
This unit enables an individual to communicate effectively with internal and external
clients.
116
ELEMENT AND PERFORMANCE CRITERIA
Performance Criteria:
Performance Criteria:
Performance Criteria:
Performance Criteria:
117
Report writing
Memo and letter writing
Knowledge of electronic
Coordinating meetings
Minute taking
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Vehicle
Computer
Printer
Duration:
UNIT 10
118
Unit Code
Unit Title: Procurement in negotiation
Level of Unit: ND
Credits: 12
This unit enables an individual to communicate effectively with internal and external
clients.
Performance Criteria:
Performance Criteria:
119
Performance Criteria:
Performance Criteria:
Report writing
Memo and letter writing
Knowledge of electronic
Coordinating meetings
Minute taking
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Statutes
Vehicle
Computer
Printer
Duration:
120
MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION, SCIENCE AND TECHNOLOGY
DEVELOPMENT
121
verification o Driving
Dealership documents are
verified o Entrepreneurship.
122
123
MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION, SCIENCE AND TECHNOLOGY
DEVELOPMENT
124
B 4: Confirm order Place the order Supplier contacted o Driving
with supplier Process payment Payment documents prepared
Follow-up and expedite order Payment documents submitted o Entrepreneurship
125
MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION, SCIENCE AND TECHNOLOGY
DEVELOPMENT
126
Update bin cards using issue vouchers Stores loss control sheet filed o e-commerce o Driving
Process credit notes of wrongly o Product
supplied goods knowledge o Entrepreneurship
o Packaging skills
C 3 : Dispatch Check availability of goods Request document record filed
goods Pick goods Picked goods in the dispatch bay
o Machine
Record request Goods correctly packed
Issue goods using issue vouchers Issue voucher processed operating skills
Update dispatch book Goods returned notes filed
Send defective, wrongly supplied o Fire handling
Consignment notes filed
goods back to supplier Suppliers credit notes filed skills
Pack goods for external or branch
request
Contact freight forwarders
Housekeeping
Personal protective clothing (PPE)
Workplace safety rules and regulations
Environmental regulations
First aid kit
128
SPECIFIC WORKER TRAITS REQUIRED IN COMPLETING THIS DUTY:
Responsible Team player
Hardworking Diligent
Time conscious Positive attitude
Clean Honesty
Planned work habit Loyal
Professional devotion disciplined
Reliable Adaptability
Integrity Sober minded
Organized Pro-active
129