GE9 – ETHICS Chapter 1 – 10 Reviewer
Chapter 1:
[Link] of these concepts relates to utilitarianism?
a) consequences
b) actions
c) character
d) duty
[Link] or false? According to the Greek system of logic introduced by Socrates, normative ethical
theories ultimately are grounded in reason.
• True
[Link] of the following is not a stakeholder?
a) the media
b) corporate culture
c) the environment
d) customers
[Link] or false? According to Milton Friedman, a company’s social responsibility consists solely of
bettering the welfare of society.
• False
[Link] or false? Family is generally a strong influence on our ethical standards.
• True
[Link] normative ethical theory supports the idea of holding multiple ethical standards?
a) deontology
b) utilitarianism
c) virtue ethics
d) none of the above
Chapter 2:
[Link] of the following is not an intellectual virtue according to Aristotle?
a) the basic order of life
b) knowledge
c) wisdom
d) prudence
[Link] prudence does all the following except ________.
a) align ends and means
b) encourage prodigality
c) avoid conflict
GE9 – ETHICS Chapter 1 – 10 Reviewer
d) prevent rash behavior3.
[Link] or false? According to Aristotle, happiness is a virtuous activity of the soul.
• True
[Link] or false? It is possible to act deliberately and shrewdly in a good way or toward a good end.
• True
[Link] means which of the following?
a) adherence to the past
b) philosophic tradition
c) practicality
d) insistence on protocol
[Link] Analects of Confucius ________.
a) are similar to Aristotle’s Nicomachean Ethics
b) represent an oral tradition
c) reflect Buddhist ideals
d) codify a system of virtue ethics
[Link] or false? Confucian virtue ethics is similar to the Aristotelian version in that both are very
practical.
• True
[Link] or false? According to Confucius, the hope for reform of Chinese society was a centralized
planning system.
• False
9.“Control” as used in this section does not refer to which of the following?
a) reverence
b) phrónēsis
c) temperance
d) Confucian self-regulation
[Link] ethics is related to which of the following?
a) shareholder wealth
b) righteousness
c) bureaucracy
d) honor
[Link] or false? In both East and West, the means used to achieve a certain end are often more
important than the end.
• True
GE9 – ETHICS Chapter 1 – 10 Reviewer
[Link] or false? Individualism was the greatest value in Confucian ethics.
• False
[Link] is a system that ________.
a) considers historical conditions
b) approaches Aristotelian deliberation
c) builds on natural law theory
d) attempts to quantify the good
[Link] On Liberty, John Stuart Mill ________.
a) proposes a harm principle
b) exalts libertarianism
c) prescribes a consequentialist answer to ethical crises
d) rejects rights
[Link] or false? John Stuart Mill’s emphasis on human rights distinguishes him from Jeremy
Bentham.
• True
[Link] Kant objected to dogmatism in ________.
a) religion
b) science
c) both A and B
d) neither A nor B
[Link] or false? Immanuel Kant contended that people often interpret reason subjectively.
• True
[Link] or false? A criticism of Immanuel Kant’s categorical imperative is that its refusal ever to
permit exceptions in acting ethically is impossible to observe in life.
• True
[Link] Rawls’s theory of justice is based on which of the following?
a) cognitive structures
b) moral duty
c) social contract theory
d) survival of the fittest
[Link] “veil of ignorance” ensures which of the following?
a) mass delusion
b) objectivity
c) self-reliance
GE9 – ETHICS Chapter 1 – 10 Reviewer
d) Enlightenment reason
[Link] or false? John Rawls’s theory of justice is mainly non-Utilitarian.
• True
Business ethics - governs the behavior of companies and their representatives, ensuring
compliance with the law and respect for stakeholders' rights, including customers, clients,
employees, the community, and the environment.
Compliance - the extent to which a company conducts its business operations in accordance with
applicable regulation and statutes.
Legal compliance - involves following the laws and regulations established by governmental
authorities.
Ethical compliance - goes beyond legal requirements and involves conducting business in a
morally responsible and socially acceptable manner.
Integrity - the adherence to a code of moral values implying trustworthiness and incorruptibility
because there is unity between what we say and what we do
Utilitarianism - a normative theory of ethics suggesting that an ethical act is the one whose
consequences create the greatest good for the greatest number of people.
Virtue theory - a normative theory that focuses on proper conduct guided by the training we
received growing up.
Social contract - an implicit agreement among societal members to cooperate for social benefit;
Goodwill - the value of a business beyond its tangible assets, usually including its reputation, the
value of its brand, the attitude of its workforce, and customer relations.
Corporate culture - the shared beliefs, values, and behaviors that create the organizational
context within which employees and managers interact.
Corporate social responsibility (CSR) - the practice in which a business views itself within a
broader context, as a member of society with certain implicit social obligations and responsibility
for its own effects on environmental and social well-being.
veil of ignorance - a condition in which people arrive at the original position imagining they have
no identity regarding age, sex, ethnicity, education, income, physical attractiveness, or other
characteristics; in this way, they reduce their bias and self-interest.
Eudaimonia - the happiness or human flourishing that results from virtuous activity; it is more than
contentment or satisfaction.
Phronesis- types of practical wisdom that enables us to act virtuously, and Aristotle considered it
the most important virtue.
Prudence - has been translated as “common sense” and “practical wisdom” and helps individuals
make the right decision in the right way at the right time for the right reason.
Ethical relativism - a philosophy according to which there is no right or wrong and what is ethical
depends solely on the context.
Golden mean - in Aristotelian virtue ethics, the aim of ethical behavior, a value between excess
and deficiency.
GE9 – ETHICS Chapter 1 – 10 Reviewer
Li - the proper order of the universe and the customs and rituals that support order and harmony
on Earth.
Junzi - a person who is gracious, magnanimous, and cultured; a flourishing human being
Managerial ethics - a way of relating to self, employees, and the organization that balances
individual and collective responsibility
Expediency (quan) - a practical consideration of the relative rightness of options when
considering a moral dilemma.
Consequentialism - an ethical theory in which actions are judged solely by their consequences
without regard to character, motivation, or absolute principles of good and evil and separate from
their capacity to produce happiness and pleasure.
Harm principle - the idea that the only purpose for which the power of the state can rightly be
used is to prevent harm to others.
Justice Theory- the idea of fairness applied beyond the individual to include the community as
well as analysis of social injustice w/ remedies to correct it.
Examples of stakeholders:
• Employees • Community
• Suppliers • Environment
• Customers • Government
3 Forms of Justice
• Legal Justice
• Commutative Justice
• Distributive Justice
Categories of Stakeholders:
• Enabling stakeholder
• Normative stakeholder
• Functional stakeholder
• Diffused stakeholder
Chapter 3:
[Link] trust between stakeholders and organizations is ________.
a) the stakeholder’s responsibility
b) an ethical minimum
c) an ethical maximum
d) a social contract
[Link] or false? Companies are required to provide amenities to their employees to fulfill the social
contract between management and employees as stakeholders.
• False
GE9 – ETHICS Chapter 1 – 10 Reviewer
3.A shareholder is a stakeholder who ________.
a) holds stock for investment
b) has a general interest in the fate of all publicly traded companies
c) focuses on the means by which firms get their products to market
d) always purchases the product or service of a particular company
4.A stakeholder claim ________.
a) is usually a complaint
b) is always financial
c) is any matter of concern for the corporation or company
d) is the same as a lawsuit
[Link] correct order, the stakeholder management steps adapted from the approach of the MITRE
consulting firm are to ________.
a) build trust, identify stakeholders, prioritize claims, visualize changes, and perform triage
b) build trust, identify stakeholders, gather and analyze data, present results, make changes,
and prepare a communication strategy
c) build trust, identify stakeholders, gather and analyze data, present findings to management,
and communicate key messages to stakeholders conveying the company’s appreciation of
them
d) identify stakeholders, gather and analyze data, make changes, and present results
[Link] or false? Stakeholder management practice ultimately is about valuing stakeholder
contributions to a firm, no matter how significant, inspired, or influential that contribution might not
be.
• True
[Link] the three components of the triple bottom line.
• People, profit, planet
[Link] or false? Corporate social responsibility is a voluntary action for companies.
• True
[Link] Dow Jones Sustainability Indices provides information for ________.
a) investors who seek quick profit
b) investors who seek long-term returns
c) investors who value CSR in companies
d) marketing promotions of each of its members
GE9 – ETHICS Chapter 1 – 10 Reviewer
Chapter 4:
[Link] or false? Corporations that embrace CSR policies consistently produce a lower rate of
return on investment for shareholders.
• False
[Link] or false? Milton Friedman’s economic philosophy advocates increased government
regulation to ensure that corporations are socially responsible.
• False
[Link] of the following is not true?
a) Shareholder primacy is the clear legal precedent in the United States.
b) Maximizing shareholder profits is a legitimate goal of management.
c) Dividends are paid out of corporate profits.
d) Companies that pursue CSR policies can also be profitable.
[Link] like to be in control of their own destiny and as a result prefer self-regulation to laws
imposed by governments. Self-regulation is often ________.
a) based on external codes of conduct
b) enforced by the courts
c) in conflict with common law
d) less costly for firms than government regulation
[Link] of the following best describes the tragedy of the commons?
a) People are always willing to sacrifice for the good of society.
b) People are likely to use all the natural resources they want without regard to others.
c) The common good of the people is a popular corporate goal.
d) Tragedies occur when there is too much government regulation.
[Link] are sustainability standards for businesses ________.
a) promulgated by the state government
b) promulgated by the federal government
c) promulgated by the World Trade Organization
d) none of the above
[Link] or false? If environmental harm is discovered, the business entity causing it is frequently
held liable by both the government and the victims of the harm in separate proceedings.
• True
[Link] of the following is a potentially effective way to reduce global warming?
a) build more coal-burning power plants
b) build more diesel-burning cars
c) implement a carbon tax
GE9 – ETHICS Chapter 1 – 10 Reviewer
d) implement tax-free gasoline
[Link] or false? The law prohibits all executives from serving in senior government posts and then
leaving to go back to work for the same company in the private sector.
• False
[Link] or false? Air pollution is regulated by three levels of government: local, state, and federal.
• True
[Link] of the following is true?
a) Very few business executives have ever left private jobs to go into government service.
b) Most government regulatory agencies are funded by donations.
c) Numerous executives have left Goldman Sachs to go to work for the government.
d) Few people leave government service to go into the private sector.
[Link] of the following constitutional provisions gives regulatory power to the federal
government?
a) First Amendment
b) Tenth Amendment
c) Commerce Clause
d) Supremacy Clause
[Link] Citizens United case ________.
a) upheld existing law limiting spending on behalf of political candidates
b) overturned existing law
c) sent the case back to the lower court to be re-tried
d) created more restrictive limits on political spending
Chapter 5:
[Link] fact that a McDonald’s in Indonesia might provide sambal chili sauce to its customers rather
than ketchup is as an example of ________.
a) acculturation
b) consumerism
c) enculturation
d) globalization
[Link] or False? Globalization is evidence that business is culturally neutral.
• False
[Link] owners’ interests was a common feature of ________.
a) the Industrial Revolution
b) the Information Age
c) the Dodd-Frank Act
d) muckraking
GE9 – ETHICS Chapter 1 – 10 Reviewer
[Link] or false? All ethical standards are relative and should be treated as such.
• False
[Link] or false? The United Nations Global Compact is a set of standards that is binding
worldwide.
• False
[Link] of Protestant Christianity were often used to justify ________.
a) mercantilism
b) Standard Oil’s overseas investments
c) business success during the Industrial Revolution
d) secular humanism
[Link] or false? Religion continues to be a forceful influence on ethical systems.
• True
[Link] today are concerned with balancing profitability with responsibility. Therefore, they
should ________.
a) pay attention to culture
b) go beyond compliance
c) hire moral people
d) hire outside consultants to monitor their supply chain.
[Link] are the levels upon which business ethics exists?
a) compliance and governance
b) federal, state, and local
c) normative and descriptive
d) individual, organizational, and societal
Acculturation - the cultural transmission and socialization process that stems from cultural
exchange.
Enculturation - the process by which humans learn the rules, customs, skills, and values to
participate in a society.
Consumerism - a lifestyle characterized by the acquisition of goods and services.
Humanistic business model - a business model for balancing profitability and responsibility
fairly, especially with regard to stakeholders.
George W. Merck – founder of Merck & Co., one of the world’s largest pharmaceutical companies
and known for its strong ethical values and leadership.
Passage of time - the other major influence in the development of business ethics.
Bias - is built into the human psyche and expressed through our social structures.
Major historical periods that have shaped business ethics:
• The Age of Mercantilism
• The Industrial Revolution
• The Postindustrial Era
• The Information Age, and
• The Age of Economic Globalization
Capitalism - views wealth creation as the key to economic growth and prosperity.
GE9 – ETHICS Chapter 1 – 10 Reviewer
Mercantilism - the economic theory that global wealth is static and prosperity comes from the
accumulation of wealth through extraction of resources or trade.
• European powers extracted raw commodities like: cotton, silk, diamonds, tea, and
tobacco.
Charles Dickens - famously exposed the conditions of factory work and the poverty of the
working class in many of his novels, as did the American writer Upton Sinclair.
Ida Tarbell - was a pioneer of investigative journalism and a leading “muckraker” of the
Progressive Era.
John D. Rockefeller - founder of the Standard Oil Company.
Localization - the process of adapting a product for non-native environments and languages,
especially in other nations and cultures.
United Nations (UN) Global Compact - its mission is to mobilize companies and stakeholders to
create a world in which businesses align their strategies and operations with a set of core
principles covering human rights, labor, the environment, and anticorruption practices.
Global Compact - is a “voluntary initiative based on CEO commitments to implement universal
sustainability principles and to undertake partnerships in support of UN goals.
Contact cultures - where people stand closer together when interacting, touch more
often, and have more frequent direct eye contact—are found in South America, the Middle East,
and southern Europe.
Noncontact cultures - where eye contact and touching are less frequent, and there is less
physical proximity during interactions—are in northern Europe, the Far East, and the United
States.
Moral agency - the self-awareness, freedom, and ability to make choices based on one’s
perception of right and wrong.
Universal values - ethical principles that apply everywhere despite differences in time,
geography, and culture.
Rockefeller’s concept of stewardship - an attitude toward money and capital that stresses care
and responsibility rather than pure utility.
Business ethics exists on three levels:
1. Individual
2. Organizational
3. Societal
Chapter 6:
[Link] often should managers in a workplace anticipate an inspection from the Occupational
Safety and Health Administration?
a) every day
b) once a month
c) upon request or complaint
d) never
[Link] or false? Sexual harassment is unethical but not illegal.
• False
[Link] to data presented in the chapter, about how much do women earn in comparison with
men doing the same job?
a) a lot less (about 40%–50%)
b) somewhat less (about 70%–80%)
c) almost the same (95%)
d) about the same (100%)
GE9 – ETHICS Chapter 1 – 10 Reviewer
[Link] or false? Minimum wages are established by federal law only.
• False
[Link] or false? Minimum wages have at least kept pace with the cost of living, because of the
automatic cost-of-living adjustment clause in the law.
• False
[Link] the United States, CEO pay is on average ________ times as high as the pay of the average
worker in the same company.
a) 30
b) 50
c) 100
d) 300
[Link] or false: U.S. union membership today is at the lowest level since the 1950s.
• True
[Link] or false: The right to work without joining a union is controlled by federal law.
• False
[Link] or false? Advance permission from employees is required before they can be electronically
monitored under federal law.
• False
[Link] or false? Workplace drug testing is completely prohibited in some states.
• False
Worker Adjustment and Retraining Notification (WARN) Act - mandates advance notice of
mass layoffs to workers so that they can adequately prepare for such an event.
Occupational Safety and Health Act (OSHA) - governs workplace safety, and the Occupational
Safety and Health Administration, which administers the act at the federal level.
National Institute for Occupational Safety and Health (NIOSH) - serves as the research
institute for OSHA and enunciates appropriate standards for safety and health on the job.
Equal Employment Opportunity Commission (EEOC) - created by the U.S. Civil Rights Act of
1964 and which attempts to eliminate discrimination in the workplace based on race, gender, or
creed.
Title VII of the Civil Rights Act of 1964 - prohibits workplace discrimination including sexual
harassment.
Center for Financial Services Innovation (CFSI) - is a nonprofit, nonpartisan organization
funded by many of the largest American companies to research issues affecting workers and their
employers.
Nominal wage - represents the actual amount of money a worker earns per hour.
Real wage - represents the nominal wage adjusted for inflation.
Equal pay under the law - means equal pay for the “same” job, but not for the “equivalent” job.
Comparable worth - the idea that pay should be based upon a job holder’s worth to the
organization rather than on salary history.
Collective bargaining - a negotiation process aimed at getting management’s agreement to a fair
employment contract for members of the union.
Right-to-work law - a state law that says a worker cannot be forced to join a union.
GE9 – ETHICS Chapter 1 – 10 Reviewer
Closed shop - a union environment that requires new hires to be automatically enrolled in the
labor union and union dues to be automatically deducted from their pay.
Codetermination - a workplace concept popular in Europe that gives workers the right to
participate on the board of directors of their company.
Pay ratio - the number of times greater the average executive’s salary is than the average
worker’s.
Business purpose exception - an exception to the Electronic Communications Privacy Act of
1986 that permits employers to monitor all oral and electronic communications, assuming they can
show a legitimate business purpose for doing so.
Consent exception - an exception to the Electronic Communications Privacy Act of 1986 that
allows employers to monitor employee communications provided employees have given their
consent.
Employment at will - a legal philosophy that holds that either the employee or the employer may
dissolve the employment arrangement at will (i.e., without cause and at any time unless an
employment contract is in effect that stipulates differently).
Sexual harassment - unwelcome touching, requests for sexual favors, and other verbal or
physical harassment of a sexual nature from a supervisor, coworker, client, or customer.
Chapter 7:
[Link] common law concept that requires an employee to render loyal and faithful service to the
employer is ________.
a) the duty of confidentiality
b) a non-compete agreement
c) the duty of loyalty
d) trade secret protection
[Link] employee who works in the graphic design department of a large advertising agency most
likely cannot moonlight after business hours for a friend’s ________.
a) bakery business
b) web design business
c) construction business
d) landscaping design business
[Link] or false? All fifty states require that an employee refrain from acting in a manner contrary to
the employer’s interest.
• True
[Link] of the following is especially important for developing and maintaining employee loyalty to
the brand?
a) empowerment
b) engagement
c) commitment
d) dedication
[Link] to get employees to believe in the product, to commit to the idea that the company is
selling something worth buying, and even to think about buying it are part of ________.
a) brand loyalty
b) internal marketing
c) employee engagement
GE9 – ETHICS Chapter 1 – 10 Reviewer
d) company identity
[Link] or false? Employees are more likely to develop some degree of brand loyalty when they
have a common sense of purpose and identity with the company.
• True
7.A patient becomes violent on hospital premises after being turned down for the clinical trial of a
new drug therapy. This scenario fits which of the following workplace violence categories?
a) traditional criminal intent
b) violence by one worker against another
c) violence stemming from a personal relationship
d) violence by a customer
[Link] the various personalities at work can be a complex task, but it is an important
one for developing which of the following?
a) collegiality
b) emotional intelligence
c) empathy
d) personality harmony
[Link] or false? Emotional intelligence is a willingness to step into someone else’s shoes.
• True
[Link] buying or selling of stocks, bonds, or other investments based on nonpublic information
that is likely to favorably affect the price of the security being traded is which of the following?
a) insider trading
b) bribery
c) illegal transaction
d) manipulation
11.A payment in some form (cash or noncash) for an act that runs counter to the legal or ethical
culture of the work environment is called ________.
a) insider trading
b) bribery
c) illegal transaction
d) manipulation
[Link] or false? Because legal and cultural differences allow bribes in some other countries, U.S.
firms and their employees are permitted to pay them.
• False
[Link] to an official government agency and disclosing an employer’s violation of the law is
________.
a) insider trading
b) whistleblowing
c) free speech expression
d) tattle telling
GE9 – ETHICS Chapter 1 – 10 Reviewer
[Link] or false? Most U.S. companies prohibit employees from disclosing or discussing salaries
among themselves.
• False
[Link] or false? The First Amendment does not protect employees at work who criticize their
boss or their company.
• True
Chapter 8:
[Link] and inclusion at all levels of a private-sector company is ________.
a) mandated by federal law
b) the approach preferred by many companies
c) required by state law in thirty states
d) contrary to the company’s fiduciary duty to stockholders
[Link] ________.
a) has the most diverse workforce of any major U.S. company
b) uses a strict quota system in its hiring practices
c) is similar to other technology companies, most of which lag on diversity
d) promotes women at higher rates than men
[Link] or false? Diversity programs may fail due to resistance from employees within a company.
• True
[Link] primary law prohibiting religious discrimination in the private sector workplace is ________.
a) the First Amendment of the Constitution
b) state law
c) Title VII of the Civil Rights Act
d) the Declaration of Independence
[Link] an ADA accommodation is significantly expensive, ________.
a) the courts may rule that it is not reasonable
b) the courts may rule that it must be provided anyway
c) the EEOC guidelines do not apply
d) the federal government must subsidize the expense
[Link] or false? There are no similarities between legal protections in the workplace for religion
and disability.
• False
[Link] individual states allowed to have laws protecting LGBTQ applicant or employee rights?
a) Yes, but it is not really necessary because federal law already protects them.
b) No, because it would violate federal law, which prohibits it.
c) Yes, some states extend this protection because there is no law at the federal level.
d) No, because the Supreme Court ruling in Obergefell v. Hodges now protects these rights.
GE9 – ETHICS Chapter 1 – 10 Reviewer
[Link] or false? Title VII of the Civil Rights Act prohibits discrimination based on sexual orientation.
• False
[Link] of 2018, the current federal minimum wage is ________.
a) $7.25 per hour
b) $10 per hour
c) $12.50 per hour
d) $15 per hour
[Link] middle class in the United States ________.
a) has steadily increased every year since World War II
b) has steadily declined every year since 1990
c) shows a significant decline since 2000
d) has grown since the recession of 2008
[Link] or false? The percentage of income earned by the top 1 percent of households in the
United States has more than doubled since the early 1980s.
• True
[Link] protecting animal rights in cosmetic testing are ________.
a) more advanced in the United States than in the European Union
b) more advanced in the European Union than in the United States
c) more advanced in Asia than in the United States
d) more advanced in Asia than in the European Union
[Link] to animal testing for cancer drugs ________.
a) do not exist
b) exist but are prohibitively expensive
c) exist and are not any more expensive than animal testing
d) exist and are far cheaper than animal testing
[Link] or false? Cosmetics manufacturing is an area where testing with synthetic human skin is
an acceptable substitute for animal testing.
• True
[Link] or false? There are not yet viable alternatives to animal testing in medical research.
• False
Chapter 9:
[Link] characteristic is common to most entrepreneurs?
a) an advanced degree
b) deep management experience
c) a driven, highly competitive nature
d) a large network of business contacts
[Link] or false? Entrepreneurs are usually motivated by the teamwork spirit.
• False
GE9 – ETHICS Chapter 1 – 10 Reviewer
[Link] culture comes from ________.
a) the commitment of the company’s employees
b) the founder’s idea of what the work environment should be like
c) government regulations about labor relations
d) the nature of the company’s product or service
[Link] danger a growing start-up can face is ________.
a) encroaching bureaucracy
b) lack of good employees
c) legal issues
d) venture capitalists
[Link] or false? The phrase caveat emptor means the seller is principally responsible for purchase
decisions, not the buyer.
• False
[Link] or false? Children are discerning viewers of television advertising.
• False
[Link] appeals succeed when they ________.
a) make consumers feel better about themselves
b) let consumers compare themselves to their peers
c) show consumers how to save money
d) introduce new products
[Link] or false? Even rational adults often fail to cast a suspicious eye to sophisticated ad pitches
and end up making frivolous purchases.
• True
[Link] or false? Business insurance is a relatively recent offering.
• False
[Link] or false? Insurance coverage offers a benefit we hope never to claim.
• True
[Link] or false? Employer-sponsored wellness programs have no downsides for employees.
• False
[Link] or false? Most European countries have multipayer health care systems like the United
States.
• False
[Link] the European tradition, the main responsibility for supplying workers with health care lies
with which of these groups?
a) the government and labor unions
b) labor unions
c) nonprofit agencies and private companies
d) individual workers
GE9 – ETHICS Chapter 1 – 10 Reviewer
14.A job setting in which an employee gym and a snack bar featuring healthy foods and beverages
were perks would benefit which of these groups?
a) the owners/managers
b) the customers or clients of the firm
c) the employees
d) all the above
Chapter 10:
[Link] of the following is not a prospective benefit to the firm of implementing a telecommuting
program?
a) higher productivity of telecommuting workers
b) greater connectivity and collaboration among employees
c) lower operating costs
d) more satisfied workers
2.A successful telecommuting program would include which of the following?
a) a written policy that spells out expectations
b) an oral policy the manager can change at will
c) subjective criteria for each individual worker
d) preference for some people to telecommute over others
[Link] or false? Telecommuting presents some difficulties for on-site technology departments
providing security and technical assistance.
• True
[Link] or false? Some telecommuters may be penalized by a perception that they are lazy.
• True
[Link] considering the issue of work-life balance, which of the following points does not apply?
a) Each employee probably assesses this differently.
b) Managers and workers as cohorts often have different perspectives on it.
c) Workers with families at home should be entitled to a “better” balance.
d) All employees have a right to pursue this.
[Link] of the following is not a potential downside of a corporate campus?
a) Impaired productivity
b) Reduced ability of labor markets to adjust to changing conditions
c) Adverse impact on local businesses
d) Increased fiscal burden on local government
[Link] or false? The design of corporate campuses is meant to enhance opportunities for
employees to collaborate.
• True
[Link] employers allow workers a compressed work week as long as ________.
a) the work can be put off until the next week
b) the workplace is a store
c) it is a week in which a holiday falls on Monday
d) the employee can completely finish the work in a shorter time
GE9 – ETHICS Chapter 1 – 10 Reviewer
[Link] primary reason small-business entrepreneurs might want to hire mostly contract labor is that
________.
a) the cost of fringe benefits is reduced
b) only contract workers can be part-time but employees must be full-time
c) only employees can file workers compensation claims
d) it improves the company’s stock price
[Link] or false? One drawback to job sharing is that employees may become competitive with
one another, which could cause communication difficulties.
• True
[Link] or false? The terms “sharing economy” and “access economy” both refer to a marketplace
that differs from the traditional, more capital-intensive, shareholder-owned corporations.
• True
[Link] use of robots at work ________.
a) can reduce the exposure of humans to dangerous working conditions
b) costs more than human labor
c) must first be approved by the Occupational Safety and Health Administration
d) is unlikely to affect the number of people in the overall workforce
[Link] or false? Worker displacement is a problem that companies have a legal duty to address
when implementing the use of robots.
• False
[Link] retraining programs for employees who lose their jobs to robots ________.
a) are a “Band-Aid” solution most of the time
b) will be needed only for a small minority of the workers who lose their jobs
c) are offered and funded by the employers only if a sufficient number of workers are
displaced
d) are an obligation taken on by ethical companies