RAJA PANDAfinancial Statement Analysis of HDFC Bank
RAJA PANDAfinancial Statement Analysis of HDFC Bank
RAJA PANDAfinancial Statement Analysis of HDFC Bank
CHAPTER-1
INTRODUCTION
1. INTRODUCTION
1.1 BACKGROUND OF THE STUDY
BANKING IN INDIA
Without a sound and effective banking system in India it cannot have a healthy economy.
The Banking system of India should not only be hassle free but it should be able to meet
new Challenges posed by the technology and any other external and internal factors. For
the past three decades India's banking system has several outstanding achievements to its
credit. The most striking is its extensive reach. It is no longer confined to only
metropolitans or cosmopolitans in India. In fact, Indian banking system has reached even
to the remote corners of the country. This is one of the main reasons of India's growth
process.
HISTORY:
The first bank in India, though conservative, was established in 1786. From 1786 till
today, the Journey of Indian Banking System can be segregated into three distinct phases.
They are as Mentioned below:
PHASE I - Early phase from 1786 to 1969 of Indian Banks
PHASE III - Indian Financial & Banking Sector Reforms after 1991.
PHASE I:
The General Bank of India was set up in the year 1786. Next came Bank of Hindustan
and Bengal Bank. The East India Company established Bank of Bengal (1809), Bank of
Bombay (1840) and Bank of Madras (1843) as independent units and called it Presidency
Banks. These three banks were amalgamated in 1920 and Imperial Bank of India was
established which started as private shareholders banks, mostly Europeans shareholders.
During the first phase the growth was very slow and banks also experienced periodic
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failures between 1913and 1948. There were approximately 1100 banks, mostly small. To
streamline the functioning and activities of commercial banks, the Government of India
came up with The Banking Companies Act, 1949 which was later changed to Banking
Regulation Act 1949 as per amending Act of 1965 (Act No.23 of 1965). Reserve Bank of
India was vested with extensive powers for the supervision of banking in India as the
Central Banking Authority. During those days public had lesser confidence in the banks.
As an aftermath deposit mobilization was slow. On top of it the savings bank facility
provided by the Postal department was comparatively safer. Moreover, funds were largely
given to the traders.
PHASE II:
Government took major steps in this Indian Banking Sector Reform after independence.
In 1955, it nationalized Imperial Bank of India with extensive banking facilities on a large
scale especially in rural and semi-urban areas. Second phase of nationalization, Indian
Banking Sector Reform was carried out in 1980 with seven more banks. This step brought
80% of the banking segment in India under Government ownership. The following are the
steps taken by the Government of India to Regulate Banking Institutions in theCountry:
After the nationalization of banks, the branches of the public sector bank India raised to
approximately 800% in deposits and advances took a huge jump by 11,000%. Banking in
the sunshine of Government ownership gave the public implicit faith and immense
confidence about the sustainability of these institutions.
PHASE III
This phase has introduced many more products and facilities in the banking sector in its
reforms measure. In 1991, under the chairmanship of M Narasimha, a committee was set
up by his name which worked for the liberalization of banking practices. The country is
flooded with foreign banks and their ATM stations. Efforts are being put to give a
satisfactory service to customers. Phone banking and net banking is introduced. The
entire System became more convenient and swift. The financial system of India has shown
a great deal of resilience. It is sheltered from any crisis triggered by any external
macroeconomics shock as other East Asian Countries suffered. This is all due to a flexible
exchange rate regime, the foreign reserves are high, the capital account is not yet fully
convertible, and banks and their customers have limited foreign exchange exposure.
CURRENT SCENARIO
As per the Reserve Bank of India (RBI), India’s banking sector is sufficiently capitalised
and well-regulated. The financial and economic conditions in the country are far superior
to any other country in the world. Credit, market and liquidity risk studies suggest that
Indian banks are generally resilient and have withstood the global downturn well. The
Indian banking industry has recently witnessed the rollout of innovative banking models
like payments and small finance banks. In recent years India has also focused on
increasing its banking sector reach, through various schemes like the Pradhan Mantri
Jan Dhan Yojana and Post payment banks. Schemes like these coupled with major
banking sector reforms like digital payments, neo-banking, a rise of Indian NBFCs and
fintech have significantly enhanced India’s financial inclusion and helped fuel the credit
cycle in the country. Indian Fintech industry is estimated to be at US$ 150 billion by
2025. India has the 3rd largest FinTech ecosystem globally. India is one of the fastest-
growing Fintech markets in the world. There are currently more than 2,000 DPIIT-
recognized Financial Technology (FinTech) businesses in India, and this number is
rapidly increasing. The digital payments system in India has evolved the most among 25
countries with India’s Immediate Payment Service (IMPS) being the only system at level
five in the Faster Payments Innovation Index (FPII).* India’s Unified Payments Interface
(UPI) has also revolutionized real-time payments and strived to increase its global reach
in recent years.
CHAPTER-2
REVIEW OF LITERATURE
The firm’s financial analysis means the analysis and interpretation of financial
statement.
It may show a position at moment in time, as in the case of balance sheet or may
reveal a series of activities over a given period of time, as in the case of income
statement.
These statements are used to convey to management and other investment outsiders the
profitability and financial position of a firm. The purpose of financial analysis is to
diagnose the information contained in financial statement.
Financial statement analysis is an attempt to determine the significant and meaning of the
financial statement data, so that forecast may be made of the future earningsability to pay
interest and debt maturities .
Ratio analysis
For example, we can analyse the month-end totals for each month in a year or year-
end totals over several years to chart market trends and how this affects your
company’s growth.
Public companies are required to include the information needed for a comparative
balance sheet analysis in their quarterly and annual reports to the SEC, though it
can be useful to pull together more data on its’ own for a longer- term analysis.
Accounting ratio can be classified in several in several ways in general; accounting ratios
may be classified on the following basis :
1. Current Ratio
Current ratio is defined as the ratio of current assets to current liabilities.
It shows the relationship between total current assets and total current liabilities.
It is the measure of firm’s short term solvency.
That is, its ability to meet short-term obligations. In sound business a current ratio
of 2:1 is considered as an ideal one.
The term solvency means the ability of a firm to meet its long-term obligations.
The long-term creditors of firms are primary interested in knowing firms ability to
pay interest on long term borrowings, repayment of principle amount of maturity etc.
These ratios are described as follows
It shows the relationship between total debt and owned debt. It is the ratio of the
amount invested by the shareholders.
This ratio reflects the relative claim of shareholders and creditors against the assets
of the company.
3. Proprietary ratio
Proprietary ratio establishes the relationship between shareholders or proprietors
fund and total assets.
This ratio shows how much funds have been contributed by the shareholders in the
total assets of the firm.
Proprietary ratio is also known as equity ratio or net- worth ratio.
It is computed as:
4. Solvency ratio
This ratio expresses the relationship between total Assets and total liabilities of a
business.
It should be noted that turnover ratios are always expressed in number of times, i.e.,
rate of turning over. Important activity or turnover ratios are discussed as follows:
Inventory or stock turnover ratio shows the relationship between cost of goods sold
and average inventory on stock. It is also called merchandise turnover ratio.
It is obtained by dividing cost of goods sold by average stock. Stock turnover ratio
iscomputed by the following formula:
Debtors’ turnover ratio explain the relationship between net credit sales and average
debtors including bills receivable.
This ratio shows how quickly debtors are realized or converted into cash. It is also
known as receivables turnover ratio.
The following formula used for calculating debtors turnover ratio:
Current asset will change with change in sales. This means working capital is related
with States.
The relation between sales and working capital is called working capital turnover
ratio.
This ratio shows how many times the working capital is turned over to produce sales.
Working capital turnover ratio is computed by the following formula :
For knowing whether fixed asset or effectively utilized or not, fixed asset turnover
ratio is used.
It measures the efficiency with which a firm is utilising it’s fixed assets in producing
sales. It is computed as follows:
Profitability ratios are always based on sales .Important general profitability ratio
Operating ratio expresses the relationship between operating cost and sales.
Net sales
3. Operating profit ratio
Operating profit ratio explain the relationship between operating profit and net
sales.
It is calculated by the following formula:
Operating profit
Operating profit ratio = x 100
Net sales
It is calculated as follows:
Net profit
Net profit ratio = x 100
Net sales
It is computed as follows:
Capital employed
Capital employed
Khan and Jain (2011) have defined the analysis of Financial Statements as a process of
evaluating the relationship between parts of financial statements to obtain a better
understanding of the firm’s position and its performance. There are two broad
approaches used to measure Bank performance, the Accounting Approach, which makes
use of financial ratios and secondly Econometric Techniques. Traditionally, Accounting
Methods are largely based on the use of financial ratios, which have been employed for
assessing Bank performance (Ncube, 2009).
K. C. Sharma (2007) Banking has entered the electronic era. This has been due to
reforms introduced under the WTO compliances. Private sector banks have been
permitted to open their shops in the country. These banks are either foreign or domestic
banks with foreign partnerships. Some of them have been set up by Development
Financial Institutions in order to embrace concept of universal banking, as practiced in
advanced countries. The private sector on the other hand have began their high tech
operations from the initial stage and made the late of the country to taste the best banking
practices that happens in the western countries. They have foreseen the digital world and
have seen the emerging electronic market, which has encouraged them to have a better
customer service strategy that would be able to deliver the things as per customer’s
requirement.
Jindal and Hasrat's empirical study titled "Customer Awareness and Preferences for
HDFC Bank's Digital Banking" highlights how changing consumer habits and a
competitive market are compelling banks to upgrade their technology on a daily basis to
maintain profitability. As a result, the banking industry is increasingly focused on rapidly
upgrading its products and services to keep up with market transformations. While banks
are not typically known for their agility, the industry has introduced innovative methods
of banking to make it as hassle-free as possible and stay competitive.
Nirmaljeet Virk and Prabhjot Kaur Mahal (2012) investigated customer satisfaction in
both public and private banks in India. The study found that private bank managers
establish stronger personal relationships with their customers compared to public bank
managers. This factor significantly impacts customer satisfaction levels.
CHAPTER – 3
INDUSTRY PROFILE
3. INDUSTRY PROFILE
The finance department is the saviour of any frontier economy. It is one of the key
monetary related pillars of the monetary component, and it bears the basic work in
economic operations. For a country's monetary improvement, it is vital that its exchange,
industrial and agricultural financing needs are subject to higher obligations and
obligations. Therefore, the improvement of a country is bound to be related to the
development of the banking industry. In the frontier economy, banks should not be seen as
cash merchants, but should be seen as pioneers of progress. They hold important
positions in the assembly of stores and the payment of credit to different economic
sectors. The financial framework reflects the country's monetary stability. The quality of
the economy depends on the quality and effectiveness of the monetary framework, so the
monetary framework relies on a sound and solvable financial framework. A good
financial framework can effectively pool a favourable portion of the reserve fund and a
solvable financial framework to ensure that the bank can fulfill its commitment to
investors. In India, banks are firmly grasping the country’s financial progress after
autonomy. The finance department is dominant in India because it represents the benefits
of the budget department. The rapid changes that Indian banks have achieved through
partial changes in the budget have gone through an impressive phase, and these changes
are gradually being realized.
services Ltd. The bank deals with three major key business segments namely retail
banking services, wholesale banking services and treasury operation. The retail banking
segment serves retail customers through a branch network and other delivery channels.
These segments raise deposits from customers and makes loans and provides other
services with the help of specialist product groups to such customers. The wholesale
banking segment provide loans on non-fund facilities and transactions services to
corporate public sector units, government bodies, financial institutions, and medium
scale enterprises. The treasury segment includes net interest earnings on investments
portfolio of the Bank. The Banks’ share is listed on the Bombay Stock Exchange Ltd. and the
National Stock Exchange of India Ltd. HDFC Bank was listed on the Bombay Stock
Exchange on 19 may 1995. The Bank was listed on the National Stock Exchange on 8
November 1995.
As of January 31, 2024, the Bank’s distribution network was at 8,143 branches and 20,688
ATMs / Cash Recycler Machine (Cash deposit & withdrawal) across 3,836 cities /towns.
Company Public
type
ISIN INE040A01034
Website www.hdfcbank.com
3.2 MISSION
Client services & products revolution tuned to varied personal needs andcorporate
patrons.
CORE VALUES
The core values that echo across the guiding principle and conclusion of the Bank consist
of:
User Centered
Conscience
Unambiguousness
Solidarity
Proprietorship
services in rural areas, and therefore, drive the growth of the sector. The digital payments
revolution will trigger massive changes in the way credit is disbursed in India. Debit
cards have radically replaced credit cards as the preferred payment mode in India after
demonetization. In January 2021, Unified Payments Interface (UPI) recorded 2.30 billion
transactions worth Rs. 4.31 lakh crore (US$ 59.16 billion).
two-wheeler loans
loams against property
consumer durable loan
lifestyle loan
credit
cards digitals
products are:
Payzapp
Smart BUY
3.5 COMPETITORS INFORMATION
They are 8 main competitors Bank of HDFC Bank
The bank has up to 6,342 branches and 18,130 ATMs. That empowers the bank to reach a
wider population, which in turn has a positive impact on its annual revenue.
the 16th largest bank by market capitalization. HDFC trades on the Indian stock
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individual consumers who get better ways of managing their money, accessing credit,
The SME services available include credit cards, working capital, trade services, cards,
main competitor ICICI has been doing. This lack of rural dominance means the company
loses important businesses that would have further bolstered its revenue. Currently, the
bank has 1,147 branches in rural areas, compared with 1,312 in urbanareas and 1,843 in
metropolitans
2 Investors’ uncertainty
Investors have remained uncertain about their investment in HDFC Bank for a while
banking sector. According to India Ratings & Research, banking credit is expected tohave
Small, medium, and large businesses are expanding at a rapid rate. The bank can use its
banks. Putting in place efficient debt settlement processes can further work to its
advantage
4. Digital opportunities
HDFC has been actively integrating technology into its operations. The company has
engaged in digital transformation, which is under three pillars named Digital Factory,
Enterprise Factory, and Enterprise IT. The bank is future-ready to harvest any new
3.6.4HDFC THREATS
1. New-age banking
We are in an era of banking where things have changed from how they used to be done
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traditionally. Aspects like online cryptocurrency and online stock trading present
significant threats to HDFC Bank if it does not adapt to the new environment.
2. Restricted growth
HDFC Bank has had a rough time trying to increase its market share due to the spirited
marketing that ICICI has conducted.
3. Increasing competition
Government banks have started becoming more flexible, which makes them more
4. Data securities
As more and more client data and software systems are stored in the cloud, cybercriminals
important issue in banking. HDFC will need toensure the safety of its IT infrastructures to
CUSTOMER RETENTION
Financial services clients expect meaningful and personalized experiences through
intuitive and straightforward interfaces on any device, anywhere, and at any time. While
customerexperience can be tricky to quantify, client turnover is substantial, and client
loyalty is rapidly becoming an endangered idea. Client loyalty is a product born through
sturdy relationships that start by comprehending the client and their expectations.
Understanding the client and engaging with them appropriately can result in client
satisfaction, therefore, decreasing customer churn. Financial institutions can also use
Bots, which is an effective and efficient technology for delivering superior client services.
Bots can assist in increasing client engagement without incurring costs. Financial
institutions are adjusting to such technologies to improve customer satisfaction.
However, various demands will always arise. However, with helpful information at hand,
the industry will escalate its strategies to retain clients in the coming year.
INCREASING EXPECTATIONS
Today’s clients are savvier, smarter, and more informed. They expect a high degree of
convenience and personalization out of their financial service experience. Altering client
demographics plays a vital role in these heightened expectations. Each new generation of
financial service clients is having a better understanding of technology. As a result, there
is an elevated expectation of digitalized prospects.
A CULTURAL SHIFT
From thermostats that allow you to heat the surrounding to artificial intelligence-enabled
wearables that monitor the user’s health is the technology that has been embedded in our
culture. The same has extended to the banking industry. The digital world has no access
to manual systems and processes. The banking industry needs to figure out innovation-
based resolutions to financial industry problems. Therefore, financial organizations must
promote a culture filled with technology. Innovation is leveraged to optimize the existing
procedures and processes for maximum efficiency.
REGULATORY COMPLIANCE
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This is among the most vital financial industry challenges. The dramatic increase in
regulatory fees has steered this. Compliance with various set regulations can
significantly strain financial institutions as they gather resources. Similarly, if banks fail
to comply with the regulations, they are faced with costly consequences. They incur
additional risks and cost for them to remain updated on the latest regulatory changes.
Additionally, they have to oversee the controls that are required to see those
requirements satisfied. Overcoming the regulatory compliance problem requires credit
unions and banks to nurture a culture of compliance within the institution. Technology
can play a crucial role in establishing a culture of compliance.
already begun. As discussing below, there are major aspects that can be the key driving
factors. And, it’s the technology and data that is evident to be at the intersection space of
all these factors
1. DIGITAL TRANSFORMATION
Digital transformation is not the only technological advancement witnessed in the
banking sector. Robotic process automation or RPA in banking is being seen as a major
revolution. Robotic process automation is about the usage of virtual assistants or
software used for addressing repetitive tasks. A virtual assistant here also refers to
programmed robots. Usage of tools of such is going to drive the modern-day and future
banking arena by cutting down the manpower requirements. The best part about RPA in
banking is the way it makes things effective in a much cost-effective fashion. The entire
banking functionality can be structured to be automated in many ways. Interesting here is
to note that the banks have already used it like the replacements of their employees, as it
can interact with through technically enriched user interfaces and can also deal with
optimized applications. Undoubtedly, the future of the banking industry is going to be
greatly revolutionized through RPA.
1. REGULATORY MEASURES
Because modern-day technology is getting more and more data-oriented, setting up fresh
data protection regulation has become imperative for the industries. This is expected to
be somewhat challenging, with the added concerns of streamlining the experiences of the
customers. Emphasis is going to be more towards the interactions involving a nominal
touch. Through the process, it is certainly going to reduce the various kinds of threats
associated with regulatory affairs. At the same time, the optimizations of such can make
the entire system more financially beneficial as well. Customer-oriented platforms thus
are said to be one of the key business drivers in contemporary, as well as the future
banking industry. One thing here can be noted is that technology lies at the core of
all sorts of the transformation of banking procedures.
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4. CLOUD COMPUTING
The impact and acceptance of cloud computing in the banking industry are very much
evident. A lot has already been discussed regarding the growing interest in cloud
computing principles among the banking sectors. The rate of migration over the cloud
platform among the banks and financial organizations, even at remotest parts or small
towns has significantly grown. Successfully integrating all the units and segments of a
bank or financial institution, and streamlining the data access, has been phenomenal all
the way. Naturally, it is growing at a bigger scale and in a very encouraging way, is
pretty unsurprising.
CHAPTER-4
METHODOLOGY OF THESTUDY
design, source of data, data analysis tools, and limitation of the study. This chapter gives
that method which is used for the analysis of the financial performance of the banks and
also mention about the limitation of the study.
Fifth chapter: Deals with the data analysis and its interpretation It includes the overall
study on the topic and working that supports the study.
Sixth chapter: Findings of study
Seventh chapter: Conclusion
CHAPTER-5
DATA ANALYSIA AND INTERPRETATION
3
CURRENT RATIO
2.69
2.5
2 1.8
1.65
1.48
1.5 1.29
0.5
0
2018-19 2019-20 2020-21 2021-22 2022-23
INTERPRETATION:
Table shows current assets and current liabilities over a period of 5 years from 2018-
2019 to 2022- 2023. The average current ratio is 1.78 and its Standard Deviation is 0.54.
Coefficient of Variation is 30.43 and CAGR (Compound Annual Growth Rate) follows a
negative trend. Current ratio is high during period 2018 – 2019 that is 2.69. It indicates
the firm is liquid and low during the period 2020 – 2021 and standard in another period.
In 2022-2023 the ratio is 1.80 which shows that the company is able to pay the short-term
obligation
DEBT-EQUITY RATIO
10
9 8.58
8 7.56
7.22 7.26
6.97
7
0
2018-2019 2019-2020 2020-2021 2021-2022 2022-2023
INTERPRETATION:
The above table shows the Debt Equity Ratio. The average Debt Equity Ratio is 7.52 and
its Standard deviation is 0.63, the coefficient of variation is 8.38 and CAGR follows a
negative trend. The ideal debt equity ratio is 1:1. During the five years of study the debt
equity ratio is very high. These indicates that the higher proportion of debt content in
the capital structure. In 2018-2019 the ratio is 8.58 which is very high that shows
Company is borrowing more capital from the market to fund its operations. In 2022-2023
the ratio is reduce by 7.26 which shows that company is utilizing its assets and borrowing
less money from the market
PROPRIETARY RATIO
0.125
0.12 0.12 0.12
0.12
0.115
0.11
0.11
0.105
0.1
0.1
0.095
0.09
2018-2019 2019-2020 2020-2021 2021-2022 2022-2023
INTERPRETATION:
The above table shows the proprietary ratio. The average proprietary ratio is 0.114 and
its standard deviation is 0.0089. The coefficient of variation is 7.81 an CAGR follows a
negative trend. The ratio is high during the period 2021-2022 & 2022-23. It indicates that
the margin for meeting no operating expenses, creating reserves and paying dividend is
less.
SOLVENCY RATIO
1.22
1.2
1.2 1.19
1.18
1.18 1.17
1.16
1.14
1.12
1.12
1.1
1.08
2018-2019 2019-2020 2020-2021 2021-2022 2022-2023
INTERPRETATION:
The above table shows the solvency ratio. Its average is 1.17, its standard deviation is
0.0311. The coefficient of variation is 2.65 and CAGR follows a negative trend.
Generally, higher the solvency ratio the stronger is its financial position and vice versa.
From the above data it is clear that, the assets are more than the outside liabilities. In all
year’s solvency ratio is above 1:1, it indicates that there is no difficult in paying off its
outside liabilities
Fixed Asset to net worth ratio = Fixed Asset (Ideal ratio = .67:1)
Net worth
0.025
0.02
0.02
0.015
0.01
0.005
0
2018-201- 2019-2020 2020-2021 2021-2022 2022-2023
INTERPRETATION:
The above table shows the Fixed Asset to net worth ratio. Theaverage Fixed Asset to net
worth ratio is 0.028 and its standard deviation is 0.0045. Thecoefficient of variation is
16.07 and CAGR follows a negative trend. The table shows fixed assets to proprietary
ratio of the Concern. Ratio less than 1 indicates that all fixed
assets are purchased out of proprietor’s fund and a part of proprietor’s fund is invested in
working capital.
OPERATING PROFIT
78 77.77
77.59 77.59
77.5
77
76.5
76.23 76.19
76
75.5
75
2018-2019 2019-2020 2020-2021 2021-2022 2022-2023
INTERPRETATION:
The above table shows the Operating Profit Ratio. The average Operating Profit Ratio is
77.07 and its standard deviation is 0.79, the coefficient of variation is 1.025 and CAGR.
Follows a negative trend. The ratio that is used to define a relationship between the
operating profit and the net sales. Typically, an operating profit ratio of about 20% is
considered good, and below 5% is considered low. The HDFC bank has good Operating
Profit Ratio.
20
15
10
0
2018-2019 2019-2020 2020-2021 2021-2022 2022-2023
INTERPRETATION:
The above table shows the Net Profit Ratio. The average Net Profit Ratio is
20.04 and its standard deviation is 2.31. The coefficient of variation is 11.52
and CAGR follows a negative trend. In 2022-2023 the net profit ratio is 23.5.
Here the bank has a very high net profit ratio and is above its idle ratio. Hence
this indicates there is high efficiency as well as profitability for the company
RETURN ON INVESTMENT
8 7.61
7.15 7.34
7 6.77
6.04
6
0
2018-2019 2019-2020 2020-2021 2021-2022 2022-2023
INTERPRETATION:
The above table shows the return on investment. The average return on
investment is 6.98 and its standard deviation is 0.61. The coefficient of
variation is 8.74 and CAGR follows a negative trend. The figure shows that
bank is not having sufficient return on capital employed. Its ideal ratio is 15%.
Overall banks profitability is low and shows that there is inefficient use of
capital employed.
Return on shareholders fund = Net profit after interest and tax × 100
Shareholder’s fund
INTERPRETATION:
The above table shows the return on shareholder fund. The average return on
investment is 15.32 and its standard deviation is 0.82. The coefficient of
variation is 5.36 and CAGR follows a negative trend. The ideal ratio of return
on shareholders’ fund is 15%. From the above figure it is clear that banks
Return on shareholders’ fund in all the 5 year is more than the standard ratio,
which means there is better utilization of owner’s fund and higher productivity
Mar '23 Mar '22 Mar '21 Mar '20 Mar '19
Mar '23 Mar '22 Mar '21 Mar '20 Mar '19
Assets
Cash & Balances with RBI 117,160.77 129,995.64 97,340.74 72,205.12 46,763.62
Balance with Banks, Money at Call 76,604.31 22,331.29 22,129.66 14,413.60 34,584.02
Mar '23 Mar '22 Mar '21 Mar '20 Mar '19
Income
Expenditure
Selling, Admin & Misc Expenses 68,113.16 65,988.48 63,003.58 54,610.63 43,439.16
Mar '23 Mar '22 Mar '21 Mar '20 Mar '19
Net Profit for the Year 32,189.04 21,899.52 15,413.68 14,114.93 13,528.08
Mar '23 Mar '22 Mar '21 Mar '20 Mar '19
Net Cash from Operating Activities 27313.41 -14208.72 41494.79 -16689.78 -56054.67
Net Cash (used in)/from Financing Activities 16121.92 48191.75 -7381.11 22851.79 15718.00
Opening Cash & Cash Equivalents 152326.92 119470.40 86618.72 81347.64 122915.08
Closing Cash & Cash Equivalents 193765.08 152326.92 119470.40 86618.72 81347.64
CHAPTER-6
FINDING AND SUGGESTION
FINDINGS
The bank focuses on understanding the needs of customers and offering them
superior products and services.
They focus on to create quality of customers and not quantity ofcustomers.
current ratio indicates that banks liquidity and it’s repayment of debts are sound
during the period of study.
Debt equity ratio explains that creditors are safe during the study period.
The Balance Sheet size as on March 2023 was Rs2,466,081.47crore as against Rs.
2,068,535.05crore as on March 2022, a growth of 16.12%.
The total deposit as of 2023 were 1,883,394.65, an increase of 17.2% over March
2022.
The advances as on March 2023 were 1,600,585.90, an increase of 14.4% over
March 2022.
There has been a consistent increment in fixed assets in 2021, 2022 and 2023
45925.89 and 85767.83 and 146712.52 respectively
The Bank’s total income (net interest income plus other income) increased from
₹157,263.02crore for the quarter ended March 2022 to
₹192,800.37crore for the quarter ended March 2023.
Other income (non-interest revenue) at ₹31,214.83crore was 16.2% of net revenue
for the quarter ended March 2023 and grew by 5.46% over 25,509.90 crore in the
corresponding quarter of the previous year.
Provisions and contingencies for the quarter ended March 2023 were Rs.26,296.26
crore as against Rs.27,115.95 crore for the quarter ended March 2022.
SUGGESTION
(1) The attention is required on the areas of growth, profitability, service leveland
building talent
(2) To increase profit of the bank, bank should decrease their operating expenses
and increase income
(3) To increase liquidity, bank should keep some more cash in its hand instead of
giving more and more advances
(5) Make manager competitive and spirit of market orientation and culture of
working for customer satisfaction
(6) There is need to build the knowledge and skill base among the employees in the
context of technology
(7) Performance measure should not only cover financial aspect i.e quantitatively
aspect but also qualitative aspect
CHAPTER-7
CONCLUSION
CONCLUSION
HDFC Bank is a largest private sector bank in India. The research was on
financial performance of HDFC Bank for five years from 2019 -2023. The data has
been collected from annual reports of the bank and the web site. The data was
analyzed through ratio analysis. The research presented sought to know the
financial viability and financial health of HDFC Bank. For this tables and ratio
analysis were used to analyze and interpret the information obtained.
HDFC Bank deals with three key business segments:
Retail Banking Services
Wholesale Banking Services
Treasury operation
Retail banking business caters to; Salaries and professional borrowings, Individual
borrowings, Micro & small businesses, Extremely small businesses like kirana
stores, Self-help Groups (SHGs), Non-resident Indians (NRIs).
Treasury is the custodian of the Bank’s cash/ liquid assets and manages its
investments in securities and other market instruments. It manages the liquidity and
interest rate risk on the balance sheet and is also responsible for meeting statutory
reserve requirement.
BIBLIOGRAPHY
REFERENCE
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Barker, Richard (2001) Determining value: valuation models and financial
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Dr Gagandeep Sharma, D. D. (2017, June). Comparision and analysis of
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Dr.Seema Pandit, J. G. (2021). A Comparative Study on the Financial Performance
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Books
Financial statement analysis and reporting – Dr. Sahadev swain and Dr.
biswo Ranjan mishra
JOURNALS
International Journal of Finance & Banking Studies (IJFBS)
International journal of novel research and development
The International Journal of Bank Marketing
The Journal of Central Banking Theory and Practice
WEBSITE
https://www.moneycontrol.com/
https://www.hdfcbank.com/
https://www.investopedia.com/
https://www.mymoneymantra.com/blog/these-are-the-top-10-largest banks-in-
India