Integration To Erp Systems in Ebay'S Supply Chain Management

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INTEGRATION TO ERP SYSTEMS IN

EBAY'S SUPPLY CHAIN MANAGEMENT

Enhancing Customer Satisfaction, Efficiency, and Transparency


INTRODUCTION OF COMPANY
eBay is a global online marketplace for buying
and selling a variety of goods and services. It
was founded in 1995 by Pierre Omidyar.

Well-known for its easy-to-use design, safe


payment options, such as PayPal, and a strong
feedback system that promotes confidence
between buyers and sellers.

Accessible via a mobile app and website for


ease of use, and supported in multiple
languages and currencies across multiple
countries
ERP AND ITS BENEFIT

Organizations utilize enterprise resource planning


software to handle their daily operations.

Streamed Process
Data Centralization
Enhance Productivity
Cost reduction
Better Customer Service
EBAY's SUPPLY CHAIN
OPERATIONS
Seller
Sellers are in charge of shipping,
packaging, and storage

Order Management
Payments, seller alerts, and purchase
confirmation are handled by eBay Payment Processing
Payments are handled using
systems such as PayPal

Shipping & Delivery


Sellers select the shipping options,
Customer Service
and eBay offers labeling tools Returns are handled by sellers, and
eBay provides dispute assistance

Payment Processing Data Analytics


Sellers or 3PLs handle storage; eBay
Analytics of data utilized for inventory
does not own any warehouses
control and sales trends
ERP INTEGRATION IN EBAY
Automated order fulfilment
Real time inventory updates
Improved customer services

Further to these benefits, ERP integration can


assist companies in the following ways:
1. Reduce shipping costs
2. Improve profitability
3. Scale their businesses
BEFORE ERP

AFTER ERP
IMPACT OF ERP
CHALLANGES DESCRIPTION SOLUTIONS
1. Employ data mapping and transformation tools,
clear guidelines for data, resolve compatibility issues.
1. Data Compatibility 1. Errors arise from data mismatches.
2. manageable phases, reduce complexity, focus
problem-solving.
2. System Compatibility 2. Several features and components.
3. Invest in ERP solutions, tailor the integration.
3. Customization requirement 3. Distinct procedures and demands.
4. Implement robust security protocols, audits to
identify vulnerabilities, Adhere to data protection
4. Security Concern 4. voice worries about security.
regulations.

5. User training and resistance 5. result in mistakes and inefficiency. 5. Provide comprehensive training, Address concerns,
and Encourage open communication.
6. Performance issues 6. Resulting in interruptions and delays.
6. scheduling data transfers, and monitoring system
performance.
THANK YOU

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