Mohamed El Sayed's CV

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+201118647829

[email protected]

Mohamed Asafra Qebly 30 st ,


Alexandria Egypt

El Sayed
Store Administrator

PROFILE INFO
Talented Retail Sales Representative with 8+ years of experience in diverse retail environments, specifically in fashion
sales. Recognized for ability to communicate with customers and provide exceptional service that ensures client retention
and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional
processes that drive profitability.

SKILLS WORK EXPERIENCE


Customer Services Store Administrator 8 Dec 2016 - Present
Claire's ( Alshaya Group )
Team work and communications -Managed Paper and electronics filing systems by routing various
documents , taking messages and managing incoming and outgoing mails.

Excel -Adapted to workflow changes and implemented continuous process


improvements to overcome obstacles - -

Word
Technical Support ( Call Centre ) 1 Feb 2016 - 30 Nov 2016
Xceed ( Telecom Egypt )
Effective interpersonal skills Installation & configuration of a company’s computer hardware operating
systems and applications. Maintenance and monitoring of computer
networks and systems.
LANGUAGES
Part time fashion advisor 1 Aug 2014 - 30 Nov 2015
Arabic: Native Speaker
Pull and Bear ( Azadea Group )

English: Proficient -Attention to details to display the products at their best and keep the
shop floor clean and tidy. -Technical skills for operating point of sales
systems and stock checking systems. -Merchandising and Visual the
CERTIFICATES products with the season trend colors.

Five years at Alshaya Group


Sales Assistant 1 Sep 2012 - 31 May 2014
8 Dec 2021
Terranova ( SAS Egypt )

Marketing Master ( AUC ) -Serves customers by helping them select products. -Drives sales through

29 Nov 2020 engagement of customers, suggestive selling, and sharing product


knowledge. -Greets and receives customers in a welcoming manner. -
Responds to customers' questions. -Directs customers by escor ting them
to racks and counters

EDUCATION
Geography Information System 25 Sep 2013 - 1 May 2020
Faculty of Arts, Alexandria University

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