Case Study 01:

Food shortage:

Rana is a sharp minded business man. He is quite updated and seeks opportunities
to earn money. Along with his business activities he is also engaged in the social
circles around him. He is an active member of several NGOs and welfare societies.
Donating a part from his income on welfare work is his practice.

He comes to know that there is a severe food shortage in an underdeveloped city. A

After few hours of his arrival, he is informed that few heavy vehicles with food items
from different NGOs are on the way to supply food free of cost. The poor people are
still unaware of this news and not expecting help from the government and
independent welfare bodies.

Rana can make a huge profit if he does not tell the locals about the incoming of the
vehicles to supply food. Informing people will give him nothing.

Question:

What should Rana do?

Professional Behavior

Asma, one of the junior female staff members of an organization returned back and
joined after taking special leaves to take care of her mother who is ill, dependent and
needs special care. She has to work full time for financial reasons. She has been
facing difficulties in managing her mother’s home care arrangement. Due to this she
usually misses team meetings which usually take place early every day. With late
comings, she has to leave work place early. She is hard working and competent in
her work but her absences cause pressure and over workload on her colleagues.
You are the manager and you are aware of the practice causing different
disturbances around. A few male colleagues have started making comments such as
“a woman’s place is in the home”, and is disappointing and discouraging her at every
opportunity, putting her under greater stress.

Question:
How would you handle the situation to protect Asma without discrediting yourself,
your profession or the practice for which you work?
Case Study 03:

Duty versus Personal Conflicts:

Zafar is a clerk in Commissioner’s office. Zafar also performs extra work due to
shortage of staff. Raising and taking down the flag over the office building every
morning and evening is one of his extra work, although it is not part of his official job
description.

Zafar comes to know that Badshah Khan, a politician having criminal background
dies. Few years ago, Zafar’s best friend was shot dead during a riot allegedly
orchestrated by Badshah Khan. An order passes from Governor House to all the
District offices of the city, to keep National flag at “half-mast” over their offices, to
mourn the death of Badshah Khan.

Zafar gets angry with such degradation of the National flag after watching this news
on TV. He decides to stay at home next day and keeps the door keys of roof top with
himself. Zafar is confident and thinks “this was not part of my official duty; I was
performing extra work so no formal punishment can be given to me. Commissioner
Sahab will definitely scold me informally but I don’t care because Badshah Khan
killed my innocent friend”.

Question:

Has Zafar made the right decision? Yes/ No/ Why?

Returning back unspent money from the grant

Aslam runs an NGO to help underprivileged street children who are not getting even
basic education. His NGO is against child labor and convinces parents to let them
learn free of cost.

Aslam receives a grant of Rs five lacs from government for a project to teach those
children who are out of school and doing odd jobs like working at tea-stalls, washing
cars, do boot polishing etc. The granted money is for a year only.

After a year, Aslam managed to utilize only three lacs from the grant and according
to terms and conditions on the agreement paper he has to return the unspent
money.

Aslam is an honest man. Despite putting all his effort he couldn’t convince parents to
join his NGO for this project.

One of his friends Nadir gives the following suggestions:

a) If we return back the unspent amount then government may not grant us for
any project next year.
b) Our reputation will be at stake and government will put our name in the
category of in-effective NGOs.
c) Most of the NGOs are having the same practice, no objection will be raised.
d) We should consult a Chartered Accountant to manipulate our Accounts Book
showing no amount left from the grant for project.
e) Even, official in charge of this project will not come to us for an audit if a little
percentage from the grant is given to him.
f) We will not utilize a single penny on our personal needs; the remaining
amount will be spent on street children only.
g) In brief, not returning unspent money is ethical and justified.

Question:

Should Aslam return back the unspent money to government from the grant or
not? Justify
Case Study 05:

Decision making:

Zia is an intelligent young man with lots of qualities. He is consistent and determined.
Qualifying civil services exams is one of his dreams. He was working with an IT
company but he quit his job and started preparing for the exams to make his dreams
come true.

In the first attempt he couldn’t score desired marks in the optional subjects. In next
two attempts he couldn’t qualify for the personality test and interview. In the third
attempt he was expecting to be in the final list.

According to rules he had the last chance to attempt for the CSS exams. He decided
to take a break and not attempting in the fourth year. He put all his efforts to make
himself competent. He started preparation with groups having the same goal. He
also started taking coaching classes to prepare himself for personality test and
interview. He was so determined as he had spent five years for CSS exams with no
job.

Luckily, in the fourth and last attempt he passed all the optional and compulsory
subjects as well and made himself eligible for an interview, the last stage. He read
widely. He contacted experts and consultants, discussed with them extensively and
took feedback on his grooming, body language and communication skills. He was
quite confident. Within few days he received an interview call letter, he was mentally
prepared and confident to face his final test.

On the previous day of his interview, he was relaxed and had a sound sleep. The
next day he was relaxed and calm as his interview was scheduled in the second
session i.e. in the afternoon.

He had his lunch with family with a happy mood and left home driving his old bike as
he wanted to reach the venue before half an hour of the time given to avoid any kind
of difficulty and risk. Zia was driving his bike with safety having lots of thoughts and
dreams in his mind. The road was almost empty. On the way, a speedy bike collided
with the footpath in front of him. Zia stopped his bike and rushed to the accident
scene. The man was seriously injured and crying with pain. The blood around the
accident could be seen. With that man, a girl around three years was lying around
him and was unconscious. Zia looked around to help them and tried to stop two or
three cars to take them to the hospital but not a single car stopped to help him.

Zia had only 20 minutes left to reach the centre for a final interview. Helping out the
victims would lose his dream of becoming CSP officer.

Question:

What should Zia do in this situation? Justify your answer:

Resolving religious disputes

You are a Mayor of a small city. You received a complaint that in a small village,
people associated with the religious community are constructing an illegal religious
structure nearby mosque in village as they didn’t have a proper place for their
prayers and congregation. The complaint is filed from a local leader belonging to a
religious community having minority in the village but majority in the state, where as
the community constructing the structure is having the majority in the village but
minority in the state.

The construction is about to complete. The investigation shows that the construction
is illegal and according to the laws it must be demolished. The poor villagers
contributed from their savings to construct that structure.

The demolition of the structure might lead to communal clashes in the village and it
would cause inferiority complex, discrimination and sense of insecurity in the
villagers.

Question:

As City Mayor, how will you resolve this issue?

Moral attitude

Zahid comes back to his village after having intense training for joining a charity
based welfare association to have a nice time with his only friend, Fareed, who is
preparing for the civil services.

Zahid is always a nice dresser and as usual he is wearing a clean white shirt with
expensive pant and branded shoes. They visit to a roadside tea shop to have a cup
of tea.

A nine years old boy works at tea shop brings two cups of tea with biscuits to them
on his master’s order. Zahid is on a phone call, unaware of his standing behind him,
accidently touches the tray carrying tea cups. Hot tea spills over his white shirt and
cups are broken into pieces on the ground. The owner of the shop beats the boy
badly with a stick in front of all.

Question:

What would be your reaction as a human being keeping yourself in Zahid’s place?
Case Study 08:

Violation of rigid rules

Yousuf is the Principal of a reputed private college. Farhan, one of the most brilliant
students of the college comes to him with a request to increase his score. He has got
79.99% in the final semester but he requires at least 80% or above in each semester
to meet the eligibility criteria to get admission in highly reputed universities for
professional degree.

Yousuf is an honest person and a man of principle. He was never involved in such
kind of practices before. Farhan humbly requests his college Principal to consider his
case to save his career.

Question:

Should Yousuf revise his score to 80% realizing his future career or let him suffer
following rigid rules of the college? Justify.
Case Study 09:

Sacrificing career or blood relations

Faraz is a software engineer and works in a software company whose most of the
businesses with clients abroad. The company has more than 20 braches all over
USA and Europe. His salary is not good and searching for a better opportunity in
other software houses. He is a divorcee living in a small rented house with his
parents who are old and dependent.

Faraz is an obedient son of his parents and takes care of them. After a long
sickness, his father was taken to the hospital where doctors diagnose him lungs
cancer. Now, his father is on chemotherapy.

Faraz is facing financial problems. Half of the salary is spent on his father’s
treatment. He starts borrowing money from friends and relatives to bear the
expenses. His mother is depressed and due to continuous depression, she has
become heart patient.

The company explores his talents and recognizes his hard work with dedication. He
is offered a posting in USA where the company’s headquarter locates. He is offered
a job of higher designation with handsome salary in US dollars.

Faraz becomes excited, by availing this opportunity he can get rid of financial
problems in a short time. He decides to leave for USA. He has got few days to
depart and joining. He takes his parents into confidence and convinces them to let
him go happily. He also promises to send them money every month. He plans to
take his parents with him to USA after few months, if all goes well.

His father reaches to the last stage of the cancer but he decides to leave to resolve
the financial issues. On the day of departure to USA, just before an hour of his
boarding time, he receives a call from his mother. She tells him that his father needs
treatment and would die if not taken to the hospital immediately. Faraz is not sure
whether his father would survive or die even he is taken to the hospital right away.

Faraz is confused now, if he takes his father to the hospital and misses the plane
then he may not get an opportunity again like this. If he decides not to miss the plane
and leaves for USA, then he could manage all the financial problems including huge
debt that has to be paid off.

Question:

What should Faraz do now? What should be his decision?

Facing harassment by female staff

After completing the Summer internship in a well reputed organization right after
graduation Nazia gets an opportunity to join that organization full time as a marketing
executive. She loves her work and tries to perform her duties with dedication. She is
energetic and social. She has established very strong relationships with her
co-workers. The workplace encourages and allows interns and newly appointed
employees to interact with the upper management including Directors to keep the
environment friendly.

Nazia notices that one of the Directors has started paying extra attention to her. The
different kind of behavior by the Director can only be seen with Nazia. He also
approaches Nazia through social networking sites. Besides this, he sends friendly
messages and jokes to her via mobile phone. He has invited Nazia to his home
many times for a party. Some of the co-workers have started passing comments to
Nazia about the extra care and attention paid by him.

Although, the director has not done or said anything explicitly inappropriate but
noticing by the co-workers, comments and working with him making Nazia
uncomfortable. At the time of hiring she was told to report her manager if she feels
any difficulty and issues. Nazia is afraid to make complain in writing as he has not
done explicitly wrong with her. Nazia is quite satisfied with the office environment
and salary offered to her. She expects promotion and grooming in future and any
action against the Director could put her in trouble surviving in the same
organization.

Question:

What kind of action should Nazia take against the Director?