Job Description

Templates
How to Use This Template
Thanks for downloading HubSpot’s Job Description templates! This document should be used as
a jumping-off point for your company’s job descriptions. Use the templates as you see fit to
create compelling and eye-catching job listings.

Below we’ve included a general job listing template (alongside a bank of phrases and terms to
potentially include), alongside department-specific prompts for marketing, sales, and customer
support roles.

Whenever you want to write a new job description, simply make a copy of this template, erase
the italicized instructions, and fill in your own content. We’ve also included placeholder text [in
brackets] which you should replace with content that’s relevant to your listings.

Once you’re ready to begin, delete this page and start filling out the template of your choice.
Remember to add/edit/delete any copy or sections as you see fit.

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Job Description Template

[Job Title]
[Department]

[Location]

[Role Type]

Specify whether this is a contact, intern, part-time, or full-time position.

[Remote/In-Office Policy]

Will this role require the employee to be fully on-site, fully remote, or a mix of both?

About [Company Name]

Give a one-paragraph spiel about the company so employees know what they’re getting into.
Some areas to touch upon include:

● Company history and age.

● Core product/service offerings.
● Where the company operates and/or has offices.
● The company’s industry and main buyers.
● Core values and/or mission statement.

Job Description

This section should summarize what the new hire will be expected to do in two or three
paragraphs. Consider talking about...

● What the day-to-day might look like.

● What impact the role will have on customers and/or the company.
● The opportunity/need in the company that justifies why the role exists.
● With whom they will collaborate.
● Whom they will manage and/or report to.
● What the ideal candidate is interested in/passionate about.

Duties and Responsibilities

Create a bulleted list of tasks and responsibilities the person in this role will be expected to
fulfill. Each line should be no more than one sentence. Consider outlining:

● What the position’s deliverables will be.

● What the person’s goals will be.
● What they will need to create, develop, or investigate.
● What strategies the individual will own or manage.
● Which other teams they will inform with their work.
● How their work will affect external stakeholders.

Required Experience/Skills

What experience should applicants have before submitting their resumes? Certain highlights
might be:

● Experience in a specific industry.

● Experience in a specific role.
● Experience managing individuals.
● Experience interacting with clients.
● Experience with a specific tool or software.
● Knowledge/passion in a specific area.
● Soft skills like adaptability, communication, and attention to detail.

Nice-to-Haves

Specify any preferred skills or experience that would simply make the candidate more appealing,
but wouldn’t be a dealbreaker if they didn’t have at the time of their application. These callouts
might include:

● Personal interest in the industry or subject matter.

● Skills tangentially related to the role.
● Experience in software/tools that may be used on the job.
● Experience in a similar company style, i.e. “a newsroom” or “a tech startup.”

Education

Specify any educational requirements.

Pay & Benefits Summary

Provide details on what the candidate will receive in exchange for their work, such as:

● A concrete salary or pay range.

● 401(k) and retirement benefits.
● Reimbursement for travel.
● Health benefits.
● Time off allowance.
● Tuition reimbursement.
● Corporate outings and events.
● Perks like “free office snacks” or “flexible working location policy.”

Legal Disclaimer(s)

Include your company’s legal disclaimer if applicable, as well as…

● Equal opportunity employment (EOE) details.
● Privacy and confidentiality details.

Prompt/Term Bank
● Must be able to…
● Excels at…
● Comfort with…
● Knowledge of…
● [#] years of experience…
● Familiarity with…
● Expertise in…
● Proficiency in…
● Fluent in…
● Interest in…
● Forward-thinking…
● Data-driven…
● Detail-oriented…
● Strong communicator…
● Empathic…
● Customer-focused…
● Revenue-driving…
● Efficient…
Sales Job Template
[Job Title]

[Department]

[Location]

[Role Type]

Specify whether this is a contact, intern, part-time, or full-time position.

[Remote/In-Office Policy]

Will this role require the employee to be fully on-site, fully remote, or a mix of both?

About [Company Name]

Give a one-paragraph spiel about the company so employees know what they’re getting into.
Some areas to touch upon include:

● Company history and age.

● Core product/service offerings.
● Where the company operates and/or has offices.
● The company’s industry and main buyers.
● Core values and/or mission statement.

Job Description

[Company Name] is seeking a [Job Title] to help hit its aggressive sales goals. In this role, you
will (be responsible for) [Task #1], [Task #2], and [Task #3] as we work to become the leading
[Product/Service Name] for [Market/Buyer/Industry].

As a [Job Title], you will identify sales opportunities in [Region/Industry]. You will be
responsible for [Deal Stage] and will be expected to [Close/Contact/Upsell] at least [Number]
accounts each month. You will also work on [Secondary Responsibility] in order to [Desired
Outcome].

This role will work directly with the [Team Name] team and reports to the [Senior Role].

Duties and Responsibilities

● Oversee the [Closing/Booking/Outreach] of [Number] [Deals/Prospects].

● Work with the Marketing team to develop sales enablement collateral on [Subject
Matter].
● [Manage/Work With] a team of [Number of Reps] to ensure company goals and team
growth goals are met.
● Use [Sales Software] to keep your performance and funnel organized.
● Become an expert in [Product/Service] and [Industry] to best understand and serve our
customers and prospects.
● Spearhead the business development of the latest entry to our product line, [Product
Name].
● Serve as a [Mentor/Ally] to [Team/Roles] to help them grow in their sales career.

Required Experience/Skills

● Experience in/with the [Industry Name] industry.

● [Number] years of experience in sales.
● Proven ability to lead a team of [Number] sales professionals.
● Proficiency in [Sales Software].
● Ability to form relationships across the organization – particularly with [Department #1]
and [Department #2].
● Positive, persuasive communicator.

Nice-to-Haves

● Interest in the [Industry Name] industry.

● Experience with [Software Type].
● Willingness to [Task].

Education

Specify any educational requirements.

Pay & Benefits Summary

Provide details on what the candidate will receive in exchange for their work, such as:

● A concrete salary or pay range.

● 401(k) and retirement benefits.
● Reimbursement for travel.
● Health benefits.
● Time off allowance.
● Tuition reimbursement.
● Corporate outings and events.
● Perks like “free office snacks” or “flexible working location policy.”

Legal Disclaimer(s)

Include your company’s legal disclaimer if applicable, as well as…

● Equal opportunity employment (EOE) details.
● Privacy and confidentiality details.
Marketing Job Template
[Job Title]

[Department]

[Location]

[Role Type]

Specify whether this is a contact, intern, part-time, or full-time position.

[Remote/In-Office Policy]

Will this role require the employee to be fully on-site, fully remote, or a mix of both?

About [Company Name]

Give a one-paragraph spiel about the company so employees know what they’re getting into.
Some areas to touch upon include:

● Company history and age.

● Core product/service offerings.
● Where the company operates and/or has offices.
● The company’s industry and main buyers.
● Core values and/or mission statement.

Job Description

[Company Name] is seeking a [Job Title] to join its [Marketing Team] team. In this role, you
will (be responsible for) [Task #1], [Task #2], and [Task #3] as we work to become the leading
[Product/Service Name] for [Market/Buyer/Industry]. We’re looking for a marketer who is
[Adjective], [Adjective], and able to [Describe Core Responsibility].

As a [Job Title], you will establish and grow our [Area of Marketing]. You will be responsible
for [Creating/Analyzing] content for our [Channel(s)] channels [Proving/Ensuring] the ROI of
our [Marketing Type] marketing. This role will work directly with the [Team Name] team to
[Purpose of Team Collaboration] and reports to the [Senior Role].

Duties and Responsibilities

● Communicate [Message Type] to engage our audience of [Audience Type].

● [Create/Publish] [Number] of [Emails/Posts/Articles/Videos/Pieces of Content] on our
[Channel] each month.
● Analyze the performance of our [Channel] using [Software].
● Collaborate with [Department/Team] to develop a plan for [Initiative].
● Own our strategy for our [Channel Name] channel.

Required Experience/Skills

● Experience in/with the [Industry Name] industry.

● [Number] years experience in [Marketing Type] marketing.
● Proven ability to lead a team of [Number] marketing professionals.
● Proficiency in [Marketing Software].
● Ability to form relationships across the organization – particularly with [Department #1]
and [Department #2].
● Ability to distill complex subject matter like [Subject Matter] into digestible, easy-to-
understand content for our audience.
● Positive, persuasive communicator.

Nice-to-Haves

● Familiarity with [Reporting Software].

● Graphic design skills and experience with [Design Software].
● Interest in or passion for [Industry Name].

Education

Specify any educational requirements.

Pay & Benefits Summary

Provide details on what the candidate will receive in exchange for their work, such as:

● A concrete salary or pay range.

● 401(k) and retirement benefits.
● Reimbursement for travel.
● Health benefits.
● Time off allowance.
● Tuition reimbursement.
● Corporate outings and events.
● Perks like “free office snacks” or “flexible working location policy.”

Legal Disclaimer(s)

Include your company’s legal disclaimer if applicable, as well as…

● Equal opportunity employment (EOE) details.

● Privacy and confidentiality details.
Customer Support Job Template
[Job Title]

[Department]

[Location]

[Role Type]

Specify whether this is a contact, intern, part-time, or full-time position.

[Remote/In-Office Policy]

Will this role require the employee to be fully on-site, fully remote, or a mix of both?

About [Company Name]

Give a one-paragraph spiel about the company so employees know what they’re getting into.
Some areas to touch upon include:

● Company history and age.

● Core product/service offerings.
● Where the company operates and/or has offices.
● The company’s industry and main buyers.
● Core values and/or mission statement.

Job Description

[Company Name] is seeking a [Job Title] to join its [Team Name] team. In this role, you will (be
responsible for) helping our customers by [Task #1], [Task #2], and [Task #3]. We’re looking for
[Job Title] who is [Adjective], [Adjective], and able to [Describe Core Responsibility].

As a [Job Title], you will be the front line of service for our customers. You will be responsible
for managing requests and tickets via [Communication Channel(s)] for customers using
[Product/Service Name].

This role will work on the [Team Name] team and reports to the [Senior Role].

Duties and Responsibilities

● Quickly identify customer needs and resolve them to handle up to [Number] resolutions
per day.
● Retain our customers and ensure their successful use of [Product/Service Name].
● Use [Software Name] to handle all customer communication in an efficient and friendly
manner.
● Become an expert in [Company Name]’s [Procut(s)/Service(s)] and be able to use this
knowledge to resolve customer questions.
● Support [Department Name(s)] by sharing product expertise as needed.
● Remain professional and polite, even when faced with frustrated and angry customers.

Required Experience/Skills

● Interest in the [Industry Name] industry.

● Desire to work at a [Organization Type] organization.
● A customer-first mindset.
● Ability to form relationships across the organization – particularly with [Department #1]
and [Department #2].
● Ability to solve complex issues in the field of [Subject Matter] and communicate those
solutions in digestible, easy-to-understand ways.

Nice-to-Haves

● Experience in a customer support or customer-facing role.

● Familiarity with [Support Software].

Education

Specify any educational requirements.

Pay & Benefits Summary

Provide details on what the candidate will receive in exchange for their work, such as:

● A concrete salary or pay range.

● 401(k) and retirement benefits.
● Reimbursement for travel.
● Health benefits.
● Time off allowance.
● Tuition reimbursement.
● Corporate outings and events.
● Perks like “free office snacks” or “flexible working location policy.”

Legal Disclaimer(s)

Include your company’s legal disclaimer if applicable, as well as…

● Equal opportunity employment (EOE) details.

● Privacy and confidentiality details.