Escalation Matrix – Sharekhan Ltd – Broking services

Escalation Details of Contact Address Direct Contact Email id Operational

Level Person No. /Working
Hours
Level 1 Customer Care Customer Sharekhan Limited, 022-41523200 myaccount@[Link] Monday to
Service Gigaplex IT Park, Unit /022-41683500/ m Friday 08:30
No 1001, 10th floor, 022- am to 05:00
Building No.9, TTC 61151111/022- pm
Industrial Area, Digha, 33054600
Airoli – West, Navi
Mumbai - 400708
Level 2 Head of Customer Supriya Sharekhan Limited, 8655939545 escalations@[Link] Monday to
Care Shetty Gigaplex IT Park, Unit m Friday 10:00
No 1001, 10th floor, am to 05:00
Building No.9, TTC pm
Industrial Area, Digha,
Airoli – West, Navi
Mumbai - 400708
Level 3 Compliance Officer Binkle R Sharekhan Limited, 022- 62263303 complianceofficer@sharek Monday to
Oza Gigaplex IT Park, Unit [Link] Friday 10:00
No 1001, 10th floor, am to 05:00
Building No.9, TTC pm
Industrial Area, Digha,
Airoli – West, Navi
Mumbai - 400708
Level 4 Chief Executive Jaideep The Ruby, 18th Floor, 8655939539 ceo@[Link] Monday to
Officer (CEO) Arora 29 Senapati Bapat Friday 10:00
Marg, Dadar (West), am to 05:00
Mumbai – 400 028, pm
Maharashtra, INDIA

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at
[Link] or Exchanges at [Link] or
[Link] or [Link]

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Escalation Matrix – Sharekhan Ltd – Depository Participant Services

Escalation Details of Contact Address Direct Contact Email id Operati

Level Person No. onal
Workin
g Hours
Level 1 Customer Care Customer Sharekhan Limited, 022-41523200 dpcall@[Link] Monday to
Service Gigaplex IT Park, Unit No /022-41683500/ Friday
1001, 10th floor, Building 022- 08:30 am to
No.9, TTC Industrial Area, 61151111/022- 05:00
Digha, Airoli – West, Navi 33054600 Pm
Mumbai - 400708
Level 2 Head of Supriya Sharekhan Limited, 8655939545 escalations@sharekhan Monday to
Customer Care Shetty Gigaplex IT Park, Unit No .com Friday
1001, 10th floor, Building 10:00 am to
No.9, TTC Industrial Area, 05:00
Digha, Airoli – West, Navi Pm
Mumbai - 400708
Level 3 Compliance Binkle R Oza Sharekhan Limited, 022- 62263303 complianceofficer@sha Monday to
Officer Gigaplex IT Park, Unit No [Link] Friday
1001, 10th floor, Building 10:00 am to
No.9, TTC Industrial Area, 05:00
Digha, Airoli – West, Navi Pm
Mumbai - 400708
Level 4 Chief Jaideeep The Ruby, 18th Floor, 8655939539 ceo@[Link] Monday to
Executive Arora 29 Senapati Bapat Friday
Officer (CEO) Marg, Dadar (West), 10:00 am to
Mumbai – 400 028, 05:00
Maharashtra, INDIA Pm

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at
[Link] or Depositories at
[Link]
[Link]

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange
portal