04-3788 - ABB - OPM - PVA11 6-10kVA-RT - EN - REV-A

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User manual

PowerValue 11 RT
6-10 kVA
About this manual

The UPS system operates with mains, battery or bypass Symbols


power. It contains components that carry high currents
and voltages. When installed correctly, the UPS system is The following symbols are used in this user manual.
grounded to earth and IP 20 rated against electrical shock
and foreign objects.
WARNING INDICATES THE PRESENCE OF A HAZARD
WARNING WHICH COULD RESULT IN SEVERE INJURY AND/OR
This user manual contains guidelines to check delivery, install SERIOUS DAMAGE TO THE SYSTEM
and commission the UPS and is intended for people who
plan the installation, install, commission and use or service CAUTION INDICATES THE PRESENCE OF A HAZARD
CAUTION WHICH COULD RESULT IN MINOR INJURY AND/OR
the UPS. The reader is expected to be familiar with the
DAMAGE TO THE PRODUCT.
fundamentals of electricity, wiring, electrical components and
electrical schematic symbols.
NOTE INDICATES THE PRESENCE OF A HAZARD
NOTE
WHICH COULD LEAD TO PROPERTY DAMAGE.

FOLLOW THE INSTRUCTIONS IN THIS MANUAL DURING


INSTALLATION, OPERATION AND MAINTENANCE OF THE UPS SAFETY WARNING: THE SYMBOL IS USED TO ALERT
AND BATTERIES. THE USER TO WARNINGS, CAUTIONS AND NOTES.

FAILURE TO FOLLOW THE INSTRUCTIONS MAY LEAD TO THE


DANGER: THE SYMBOL IS USED TO ALERT THE USER
PRODUCT LOSING ITS WARRANTY. TO THE OCCURRENCE OF ELECTRICAL LIVE PARTS
WITH HAZARDOUS VOLTAGES.

Read this manual before performing any operations and store Protective grounding terminal: A terminal which must be
connected to earth ground prior to making any other
it for future reference.
connections to the equipment.

A terminal to which or from which an alternating current


or voltage (AC) may be applied or supplied.

A terminal to which or from which a direct current or


voltage (DC) may be applied or supplied

Battery

Power On, Idle or shutdown the UPS

Overload indication

Recycle

Do not dispose with ordinary trash

2 PowerValue 11 RT 6-10kVA | User manual


Contents

1 Safety instructions 5
1.1 Operator precautions 5
1.2 Environmental Considerations 5
1.5 Operation 6
1.3 Declaration of Safety conformity and CE marking 6
1.4 Inquiries 6

2 Maintenance 7

3 Installation 8
3.1 Delivery, transportation, positioning and storage 8
3.2 Site planning and positioning 8
3.3 General characteristics 12
3.4 Electrical installation 14
3.5 Initial startup 20
3.6 Emergency power off (EPO) 20
3.7 Paralleling the units 21
3.8 Installation Checklist 24

4 Operation 25
4.1 Control Panel 25
4.2 Operating Mode 26
4.3 UPS start-up and shutdown 28
4.4 Display operation 29

5 Communication 35
5.1 RS-232 port 35
5.2 USB port 35
5.3 Network management card (Optional) 36

6 Troubleshooting 37
6.1 Fault identification and rectification 37
6.2 Accessing Alarms 37

Appendix A 41

Appendix B 42

Appendix C: External Battery Modules (EBM) value calculation 43

User manual | PowerValue 11 RT 6-10kVA 3


4 PowerValue 11 RT 6-10kVA | User manual
1 Safety instructions

1.1 Operator precautions 1.2 Environmental Considerations


Always follow the precautions and instructions described in To operate the UPS with optimal efficiency, your installation
this manual. Any deviations from the instructions may result in site should meet the environmental parameters outlined in
electrical shock or cause accidental load loss. this user manual. Excessive amount of dust or moisture in
the operating environment may cause damage or lead to
Only the following user operations are permitted: malfunction. The UPS should always be protected from the
• Use of the LCD control panel (LCD Display) and weather and sunshine. The operating environment must meet
Maintenance Bypass (if present) the weight, airflow, size and clearance requirements specified
• Start up and shut down of the UPS (excluding the in the technical datasheet.
commissioning start up)
• Operation of additional connectivity devices Under no circumstances install the UPS in an airtight room,
in the presence of flammable gases, or in an environment
ABB DOES NOT TAKE ANY RESPONSIBILITY FOR DAMAGES exceeding the environmental requirements specified below.
CAUSED THROUGH INCORRECT MANIPULATIONS OF THE An ambient temperature of +20°C to +25°C is recommended
UPS SYSTEM. to achieve a long life of the UPS and batteries. The cooling air
entering the UPS must not exceed +40 °C and the humidity
should be below 95% (non-condensing).

DANGER DO NOT REMOVE ANY SCREWS FROM THE UPS


SYSTEM OR FROM THE BATTERY CABINET:
DANGER OF ELECTRICAL SHOCK.

WARNING

DANGER HIGH FAULT CURRENTS (LEAKAGE CURRENTS).


BEFORE CONNECTING THE MAINS ENSURE THAT
THE UPS IS GROUND!

WARNING

DISPLAY A WARNING LABEL ON ALL PRIMARY


POWER ISOLATORS INSTALLED REMOTE FROM
THE UPS AREA TO WARN ELECTRICAL
DANGER MAINTENANCE PERSONNELS THAT THE CIRCUIT
FEEDS A UPS.

MAKE SURE THAT WARNING LABEL CONTAINS


THE FOLLOWING TEXT OR EQUIVALENT:
“ISOLATE THE UPS (UNINTERRUPTIBLE POWER
WARNING SUPPLY) BEFORE WORKING ON THIS CIRCUIT.”

User manual | PowerValue 11 RT 6-10kVA 5


1.3 Declaration of Safety conformity 1.5 Operation
and CE marking
PowerValue 11 RT 6-10 kVA is designed, manufactured DO NOT DISCONNECT THE MAINS CABLE FROM
and commercialized in accordance with the standard THE UPS OR THE BUILDING WIRING SOCKET
DURING OPERATION AS THIS REMOVES THE
EN ISO 9001 of Quality Management Systems. GROUND FROM THE UPS AND ALL CONNECTED
CAUTION
LOADS.
These products are in conformity with the directives:
–– 2014/35/EU Low voltage directive
– – 2014/30/EU Electromagnetic Compatibility PRESS THE OFF BUTTON TO FULLY DISCONNECT
directive (EMC) THE UPS. WAIT UNTIL THE UPS IS ON BYPASS OR
– – 2011/65/EU Restriction of the use of certain ON STAND-BY MODE BEFORE DISCONNECTING IT
NOTE FROM THE MAINS.
hazardous substances (RoHS) directive

and with the following product standards: TO REDUCE THE RISK OF FIRE, CONNECT THE
UPS TO A CIRCUIT PROVIDED WITH BRANCH
Product Standards CIRCUIT OVERCURRENT PROTECTION WITH AN
Safety IEC/EN 62040-1:2008+A1:2013 AMPERE RATING IN ACCORDANCE WITH THE
IEC/EN 60934 STANDARD OR YOUR LOCAL
EMC IEC/EN 62040-2:2006
ELECTRICAL CODE.
RoHS IEC/EN50581:2012 NOTE

Table 1: Standards SEE TECHNICAL SPECIFICATIONS FOR


RECOMMENDATIONS.

1.4 Inquiries
INDISCRIMINATE OPERATION OF SWITCHES MAY
Address inquiries about the UPS to the local ABB office CAUSE OUTPUT LOSS OR DAMAGE TO
or agent authorized by ABB. Note the type code and EQUIPMENT.
NOTE
the serial number of the equipment before contacting
ABB or authorized agent. The serial number is shown in
the nameplate of the product. For further information on This UPS can be connected to a maximum of four external
troubleshooting, see Chapter 6. battery enclosures.

NEVER DISPOSE BATTERIES ON FIRE AS THEY


MAY EXPLODE.
WARNING

DO NOT OPEN OR MUTILATE THE BATTERIES.

WARNING

RELEASED ELECTROLYTE IS HARMFUL TO THE


SKIN AND EYES.
WARNING

6 PowerValue 11 RT 6-10kVA | User manual


2 Maintenance

PowerValue 11 RT 6-10 kVA UPS only requires minimal


maintenance. A BATTERY CAN PRESENT A RISK OF
ELECTRICAL SHOCK AND HIGH SHORT CIRCUIT
CURRENT. THE FOLLOWING PRECAUTIONS
Charge the UPS regularly to maximize the expected life SHOULD BE OBSERVED WHEN WORKING ON
of the battery. When connected to the mains power, the BATTERIES:
UPS charges the batteries and prevents the batteries from • REMOVE WATCHES, RINGS OR OTHER METAL
OBJECTS
overcharging and over-discharging.
• MAKE USE OF PROPER PPE (PERSONAL
DANGER
PROTECTION EQUIPMENT) AS PER LOCAL
• Replace the batteries when the battery service life has POLICIES AND RULES
been exceeded (3~5 years at 25°C ambient temperature). - - WEAR FLAME/ARC RESISTANT WHOLE BODY
CLOTHING
Contact local ABB or an agent authorized by ABB.
- - WEAR SUITABLE VOLTAGE RATED GLOVES
• Charge the UPS once every 4 to 6 months if it has not WARNING
- - USE SAFETY DIELECTRIC FOOTWEAR
been used for a long time. - - WEAR ARC FLASH FACE SHIELD
• In high temperature regions, charge and discharge the - - USE VOLTAGE RATED TOOLS
• DO NOT LAY TOOLS OR METAL PARTS ON TOP
battery every 2 months. The standard charging time should
OF BATTERIES
be of at least 12 hours. • DISCONNECT THE CHARGING SOURCE PRIOR
• Replace the battery when the discharge time is less than TO CONNECTING OR DISCONNECTING
50% of specified after full charge. Check the battery BATTERY TERMINALS.
connection or contact your local dealer to order a new
battery.
REPLACE BATTERIES WITH THE SAME NUMBER
AND SAME TYPE OF BATTERIES.
CAUTION

COMPONENTS INSIDE THE UPS ARE CONNECTED


DANGER TO THE BATTERY EVEN WHEN THE UPS IS
DISCONNECTED FROM THE MAINS POWER
REPLACE FUSES ONLY BY DEVICES OF THE
SUPPLY.
SAME TYPE AND OF THE SAME AMPERAGE TO
AVOID FIRE HAZARDS.
CAUTION
WARNING

DISCONNECT THE BATTERIES BEFORE CARRYING


OUT ANY KIND OF SERVICE AND/OR
DANGER MAINTENANCE. VERIFY THAT NO CURRENT IS
PRESENT AND NO HAZARDOUS VOLTAGE EXISTS
IN THE CAPACITOR OR BUS CAPACITOR
TERMINALS.

WARNING

THE BATTERY CIRCUIT IS NOT ISOLATED FROM


DANGER THE INPUT VOLTAGE. HAZARDOUS VOLTAGES
MAY OCCUR BETWEEN THE BATTERY
TERMINALS AND THE GROUND. VERIFY THAT NO
VOLTAGE IS PRESENT BEFORE SERVICING.

WARNING

User manual | PowerValue 11 RT 6-10kVA 7


3 Installation

3.1 Delivery, transportation, 3.2 Site planning and positioning


positioning and storage 3.2.1 Planning before the installation
Install the unit to a position where any danger to the UPS is
3.1.1 Receipt of the UPS and visual inspection minimized to ensure a long service life:
When receiving the UPS, carefully examine the packing • Install the UPS indoors.
container and the UPS for any signs of physical damage. In • Leave 50cm of space on each side of the cabinet to enable
case of damage, notify the carrier immediately. cooling airflow and ensure that the circulation of air to the
ventilation slits is not obstructed.
The packing container of the UPS protects it from mechanical • Avoid excessively high temperature and excessive
and environmental damage. To increase the protection, the moisture.
UPS is wrapped in a plastic sheet. Keep the packaging for • Make sure that the surface is solid and flat.
later re-use.
3.2.2 Positioning
3.1.2 Unpacking list PowerValue 11 RT can be mounted in a rack or installed as a
After examining the package, open the carton box and check standalone configuration.
the following items are included:
–– 1 x User manual
WATER CONDENSING MAY OCCUR IF THE UPS IS
–– 2 x UPS stands (support)
UNPACKED IN A VERY LOW TEMPERATURE. IN
– – 4 x M4 round screw (UPS stands) THIS CASE IT IS NECESSARY TO WAIT UNTIL THE
– – 1 x IEC C13-C14 cable UPS IS FULLY DRIED INSIDE OUT BEFORE
– – 1 x monitoring software CD PROCEEDING INSTALLATION AND USE TO AVOID
WARNING HAZARDS AND ELECTRIC SHOCK, WAIT UNTIL
– – 1 x 15-pin communication cable (for parallel systems)
THE UPS IS FULLY DRY BOTH INSIDE AND
– – 1 x USB cable OUTSIDE BEFORE INSTALLING.

Rack mounting accessories (full rack mounting kit to purchase


separately):
– – 2 x 90° rack mounting brackets
– – 4 x M6 clip nuts
– – 12 x M6 screws
– – 4 x M4 screws

Examine the UPS for any signs of damage and ensure that
the received UPS corresponds to the material indicated in the
delivery note. Notify your carrier or supplier immediately in
case of any damage.

3.1.3 Storage of UPS


If you plan to store the UPS prior to use, keep the UPS in a
dry, clean and cool storage room with an ambient temperature
between (-15 °C to +60°C) and humidity of less than 95%
non-condensing. If the packing container has been removed,
protect the UPS from dust. Keep the UPS always in upright
position and do not drop the equipment.

8 PowerValue 11 RT 6-10kVA | User manual


3.2.3 Rack mount installation 3.2.2.1 Connecting the external battery modules
Note that you need a rack mounting kit (purchased separately)
for this operation. PowerValue 11 RT 6kVA
To connect the external battery modules:
To install the UPS to a rack: 1. Remove the front panels of the UPS and of the external
1. Identify the rail holes in the rack for positioning the battery modules.
cabinet. Position the rails in the bottom of the 3U space 2. Plug the external battery enclosure cable into the UPS
for 6kVA units and 5U space for 10kVA units. battery connector as shown in Figure 2.
2. Slide the cabinet into the rack as shown in Figure 1.

Figure 1: Rack mount installation Figure 2: Battery module connections

If installing additional UPS units, repeat the steps above for 3. Position and screw on the UPS and the battery module
each cabinet. front panels.

User manual | PowerValue 11 RT 6-10kVA 9


PowerValue 11 RT 10kVA 3.2.2.2 Standalone / Tower Installation
To connect the external battery modules:
1. Plug the battery module cable into the UPS battery PowerValue 11 RT 6 kVA
connector in the rear panel of the UPS as shown in
Figure 3. To install the UPS in a vertical (tower) position:
1. Carefully rotate the LCD control panel 90º to the right in
the UPS and in the battery modules as shown in Figure 4.

Figure 3: Battery Module Connections Figure 4: Display rotation

2. Place the units to a vertical position.


UP TO FOUR EXTERNAL BATTERY ENCLOSURES 3. Screw the supports to the sides of the unit as shown in
CAN BE CONNECTED TO THE UPS IN THE SAME Figure 5.
WAY AS SHOWN ABOVE.
NOTE

AFTER CONNECTING THE BATTERY


ENCLOSURES, CONFIGURE THE NUMBER OF
BATTERY MODULES IN THE CONTROL PANEL
(FOR MORE INFORMATION SEE CHAPTER
NOTE 4.4.2.5). SEE APPENDIX C FOR FURTHER
DETAILS.

Figure 5: Support positioning

10 PowerValue 11 RT 6-10kVA | User manual


PowerValue 11 RT 10 kVA 2. Place the units to a vertical position.
3. Screw the supports to the sides of the unit as shown in
To install the UPS in a vertical (tower) position: Figure 7.
1. Carefully rotate the LCD control panel 90º to the right in
the top and bottom front panels as shown in Figure 6.

Figure 7: Support positioning

Figure 6: Display rotation

User manual | PowerValue 11 RT 6-10kVA 11


3.3 General characteristics
3.3.1 Front panel
Figure 8 shows the front panel of the UPS.

On/Off Button Select Button


Scroll Button (Up or Back) Scroll Button (Down or Forward)

Figure 8: UPS front panel

3.3.2 Rear panel


Table 2 and Figures 9, and Table 3 and Figure 10 show the
connectors and ports in the UPS rear panel.

Figure 9: PowerValue 11 RT 6 kVA rear view

1 GND contact
2 EPO
3 Parallel port
4 Output circuit breaker
5 Output sockets
6 SNMP/ AS400 slot
7 USB
8 RS232
9 Bypass
10 AC input
11 AC output
Table 2: PowerValue 11 RT 6 kVA rear panel connectors and ports

12 PowerValue 11 RT 6-10kVA | User manual


Figure 10: PowerValue 11 RT 10 kVA rear view

1 SNMP/ AS400 slot


2 EPO
3 USB
4 Parallel port
5 Battery connector
6 GND contact
7 Output sockets
8 Output circuit breaker
9 AC output
10 Bypass
11 AC input
Table 3: PowerValue 11 RT 10 kVA rear panel connectors and ports

User manual | PowerValue 11 RT 6-10kVA 13


3.4 Electrical installation 3.4.2 Recommended cable sections and fuse ratings
When selecting the cable cross sections and the protective
3.4.1 Commissioning devices, follow the recommendations in the technical
The commissioning of the UPS includes the connection of the specifications document or follow local standards.
UPS and batteries, the verification of the electrical installation
and operating environment of the UPS, and the controlled ABB recommends that an external isolating device is installed
start-up and testing of the UPS and customer training. between the mains input and UPS as shown in Figure 11 to
protect against back-feed currents.

Input main breaker AC Contactor


DO NOT OPERATE IN CASE OF PRESENCE OF
WATER OR MOISTURE. Line input Mains
CAUTION
Neutral Input

Coil Remote
Switch

DANGER WHEN OPENING OR REMOVING THE UPS COVERS


YOU ARE EXPOSED TO DANGEROUS VOLTAGES.

AC Contactor: 208-240V, 35A (PowerValue 11 RT 6 kVA)


208-240V, 50A (PowerValue 11 RT 10 kVA)
WARNING

Figure 11: External back-feed isolation

RISK OF BACKFEED VOLTAGE. ISOLATE THE UPS


BY INSTALLING AN EXTERNAL ISOLATING DEVICE
DANGER BETWEEN THE MAINS INPUT AND THE UPS.

BEFORE OPERATING ON THIS CIRCUIT, CHECK


FOR HAZARDOUS VOLTAGE.

WARNING

14 PowerValue 11 RT 6-10kVA | User manual


3.4.3 Connections
To access the terminal blocks, remove the 2 screws from the
terminal block cover as shown in Figures 12 and 13.

Figure 12: PowerValue 11 RT 6 kVA Terminal block

Figure 13: PowerValue 11 RT 10 kVA Terminal block

User manual | PowerValue 11 RT 6-10kVA 15


Single input feed connections
In the single input feed configuration, there is a single AC
input to the UPS (inverter and bypass).

Main low Bypass AC


voltage
switchboard
(MLVS)

Load
Normal AC

Figure 14: UPS diagram with single input feed

MAKE SURE THAT THE EARTH WIRE IS


CONNECTED.
CAUTION

To connect the UPS cables:


1. Connect a jumper between terminals JP and L.
2. Connect the input and output cables

Use appropriate tools and terminal splices to make sure that


the contact between the wires and the terminal blocks is
reliable.

Figure 15: Single input feed connections for 6kVA units Figure 16: Single input feed connections for 10 kVA units

16 PowerValue 11 RT 6-10kVA | User manual


Dual input feed connections
In the dual input feed configuration, two separate AC inputs
are connected to the UPS (one for the inverter and one for the
bypass).

Bypass AC
MLVS1

MLVS2 Load
Normal AC

Figure 17: UPS Diagram with Dual Input Feed

When the Earth system of the inputs are different, a


transformer should be connected to the inputs. Figure
18, Figure 19, and Figure 20 show the alternative ways of
connecting the inputs to the transformers.

Bypass AC
MLVS1

MLVS2 Load
Normal AC
Transformer

Figure 18: UPS with transformer in the normal AC input

Transformer
Bypass AC
MLVS1

MLVS2 Load
Normal AC

Figure 19: UPS with transformer in the bypass input

User manual | PowerValue 11 RT 6-10kVA 17


Transformer
Bypass AC
MLVS1

MLVS2 Load
Normal AC
Transformer

Figure 20: UPS with transformer in normal and bypass inputs

MAKE SURE THAT THE EARTH WIRE IS


CONNECTED.
CAUTION

To connect the UPS cables:


1. Ensure that the jumper JP is disconnected.
2. Connect the input, output and bypass cables.

Use appropriate tools and terminal splices to ensure that the


contact between the wires and the terminal blocks is reliable.

Figure 21: Dual input feed connections for 6kVA units Figure 22: Dual input feed connections for 10kVA units

18 PowerValue 11 RT 6-10kVA | User manual


Frequency converter connections
PowerValue 11 RT can work as a frequency converter, in
which case only the input and output should be connected as
shown in Figure 23, Figure 24 and Figure 25.

Main low
voltage
switchboard
MLVS

Load
Normal AC

Figure 23: UPS diagram as a frequency converter

Figure 24: Frequency converter connections for 6kVA units Figure 25: Frequency converter connections for 10kVA units

INDUCTIVE LOADS (FOR EXAMPLE MONITORS


AND LASER PRINTERS) HAVE A VERY HIGH
POWER CONSUMPTION AT START-UP. IF
CONNECTED TO THE UPS, THE START-UP
POWER OF SUCH LOADS MUST BE TAKEN INTO
CAUTION CONSIDERATION WHEN CALCULATING THE
CAPACITY OF THE UPS TO PREVENT THE UPS
FROM BEING OVERLOADED AND TURNED OFF.

User manual | PowerValue 11 RT 6-10kVA 19


3.5 Initial startup 3.6 Emergency power off (EPO)
The EPO connector can be used to block the output of the
SWITCH OFF THE CONNECTED LOADS BEFORE UPS in case of an emergency. The EPO connector can be
TURNING ON THE UPS. SWITCH ON THE LOADS
ONE BY ONE AFTER THE UPS IS TURNED ON.
configured as Normally closed (NC) or Normally opened (NO)
through the USB or RS232 port.
CAUTION SWITCH OFF ALL OF THE CONNECTED LOADS
BEFORE TURNING OFF THE UPS. By default, the EPO connector is Normally closed (NC) by a
jumper in the rear panel. If the jumper is removed, the UPS
output will not supply energy to the load until the EPO status
To start up the UPS: is changed.
1. Verify that the total equipment rating does not exceed the
UPS capacity.
2. Check that all cables are connected correctly and well-
fixed mechanically.
3. Set the upstream circuit breaker (not included) to the
“power-on” position (ON). The UPS LCD panel will
illuminate and show a welcome screen. Enable the EPO status Disable the EPO status
4. The UPS transfers to bypass-mode.
5. Keep the power-on button on the UPS LCD panel Figure 26: EPO connector
pressed for at least three seconds.
6. Check the UPS display for active alarms or notices. To return to normal status, the EPO connector must be
Solve any active alarms. For more information, see closed. Enter the LCD menu to clear the EPO status (for more
“Troubleshooting” in Chapter 6. information, see Chapter 4.4.2.3). The UPS alarm is cleared
7. Verify that the UPS is operating normally and that the and bypass mode is recovered. Set the UPS to inverter mode
loads are powered. manually.
8. Adjust the date and time settings. For more information,
see Chapter 4.4.2.5

AT THE INITIAL STARTUP, THE UPS SETS THE


SYSTEM FREQUENCY ACCORDING TO THE
FREQUENCY IN THE INPUT LINE (INPUT
FREQUENCY AUTO-SENSING IS ENABLED BY
DEFAULT). AFTER INITIAL STARTUP, AUTO-
NOTE SENSING IS DISABLED UNTIL MANUALLY
RE-ENABLED THROUGH THE OUTPUT
FREQUENCY SETTINGS.

AT INITIAL STARTUP, THE INPUT VOLTAGE AUTO-


SENSING IS DISABLED BY DEFAULT. AFTER
MANUALLY ENABLED IN THE VOLTAGE
SETTINGS, THE UPS OUTPUT VOLTAGE WILL BE
SET ACCORDINGLY TO THE INPUT VOLTAGE.
AFTER A SUBSEQUENT STARTUP, AUTO-
NOTE SENSING WILL BE DISABLED UNTIL MANUALLY
RE-ENABLED IN THE OUTPUT VOLTAGE
SETTINGS.

9. If you connect the REPO port, test this function by


activating the external REPO switch and verifying that its
status changes on the UPS display.

20 PowerValue 11 RT 6-10kVA | User manual


3.7 Paralleling the units
Up to 2 UPS units can be connected in parallel with
PowerValue 11 RT 6-10 kVA to obtain output power sharing
and power redundancy.

3.7.1 Output wiring requirements


The following requirements must be met for output wiring:
• When the distance between the UPS in parallel and the
breaker panel is lower than 10 meters, the length difference
between input and output cables of the UPS must be lower
than 20%.
• When the distance between the UPS in parallel and the
breaker panel is more than 10 meters, the length difference
between input and output cables of the UPS must be lower
than 5%.

3.7.2 Installing a new parallel system


To install a new parallel UPS system:
1. Prepare the input and output wires, the input and output
breakers and the parallel cable. For more information, see
Chapter 3.4.2
2. Parallel the units with the 15-pin communication cable
provided with the UPS.
3. Connect the External Battery modules independently to
each UPS.
4. Connect the input and output wires as shown in Figure 27.
Note that all breakers should be opened.

input output input output


breaker breaker breaker breaker
Input L1

Input neutral

Input ground

Output L2

Output neutral

Output ground

Figure 27: Parallel system wiring diagram – PowerValue 11 RT 6kVA and


10kVA

User manual | PowerValue 11 RT 6-10kVA 21


5. Turn on the mains breakers and the input (I/P) breakers
for the two parallel UPS.
6. Keep the power-on button pressed for longer than 1
second in one UPS. The system will start up and go to
online-mode.
7. Regulate the output voltage of each UPS separately and
check that the output voltage difference between the two
UPS units is lower than 0.5V.
• If the output voltage difference is higher than 0.5V, the
UPS voltage needs to be regulated.
• If the output voltage difference is lower than 0.5V,
switch on the output breakers for both UPS units
separately and switch on the main output (O/P)
breakers.
8. Transfer the mains mechanical or static switch to the
UPS. The system will then run in parallel.

Mains

Maintenance bypass for parallel systems

Mains input breaker

UPS input breaker UPS input breaker

UPS output breaker UPS output breaker

Mains output breaker

Mechanical or status switch

Load

Figure 28: Parallel system installation diagram

22 PowerValue 11 RT 6-10kVA | User manual


3.7.3 Adding a UPS in parallel to an existing UPS 3.7.4 Removing a single UPS from a parallel system
To add a UPS in parallel to an existing UPS: To remove a single UPS from a parallel system:
1. Install a main maintenance mechanical switch or static 1. Install a main maintenance mechanical switch for the
switch to the parallel system. parallel system.
2. Regulate the output voltage of the new UPS. Check that 2. Ensure that bypass is normal and the bypass setting is
the output voltage difference between the new UPS and “enabled”.
the existing one is lower than 0.5V. 3. Press the power-on button to turn off both UPS’s. The
3. Ensure that the bypass of the existing UPS is normal and overall UPS system will work in bypass-mode.
the bypass setting is “enabled”, then press the power-on 4. Transfer the main maintenance switch or static switch
button to turn off the UPS. The UPS will work in bypass- from “UPS” to “BPS”
mode. 5. Switch off the UPS output breaker and the UPS input
4. Set the main maintenance switch or static switch from breaker for both UPS’s. Switch off the input mains
“UPS” to “BPS”. breaker. The UPS’s will shut down.
5. Switch off the mains output breaker, the UPS output 6. Switch off the mains output breaker.
breaker, the UPS input breaker and mains input breaker. 7. Remove the chosen UPS, cables and wires.
The UPS will shut down. 8. Switch on the input breaker and mains input breaker of
6. Connect the cable and wire of the added UPS as shown the remaining UPS, and make sure the UPS works in
in Figure 27 and Figure 28. bypass-mode.
7. Switch on each UPS input breaker and mains input 9. Switch on the UPS output breaker and mains output
breaker and check that every UPS works in bypass- breaker.
mode. 10. Transfer the main maintenance switch or static switch
8. Switch on the mains output breaker and the UPS output from “BPS” to “UPS”
breaker. 11. Press the power-on button to turn on the UPS. The UPS
9. Transfer the main maintenance switch or static switch will start up and run in online-mode.
from “BPS” to “UPS”.
10. Press the power-on button of one UPS and each UPS
will turn on. Both UPS will then work in parallel in online-
mode.

User manual | PowerValue 11 RT 6-10kVA 23


3.8 Installation Checklist
• All packing materials and restraints have been removed
from all modules.
• Each unit in the UPS system is placed in the installed
location.
• All conduits and cables are properly routed to the UPS and
auxiliary cabinets.
• All power cables are properly sized and terminated.
• A ground conductor is properly installed.
• Battery enclosure is installed.
• Air conditioning equipment is installed and operating
correctly.
• The area around the installed UPS system is clean and
dust-free.
• Adequate workspace exists around the UPS and other
cabinets.
• Adequate lighting is provided around all UPS equipment.
• Any optional accessories are mounted in their installed
location and properly wired.
• Start-up and operational checks have been performed by
authorized service personnel.
• All network connections are completed.

24 PowerValue 11 RT 6-10kVA | User manual


4 Operation

This chapter describes how the UPS is operated through the 4.1.1 Selection Keys
LCD display.
Button Function Illustration
The user can:
Turn the UPS on and off or change
• Operate the LCD display Power on/off
operating mode.
• Start up and shut down the UPS (excluding the
commissioning start up)
• O perate additional SNMP adapters and their software Enter/exit the menus and scroll across
Scroll up
the screens.

4.1 Control Panel Scroll down Scroll down the menu.

The user-friendly control panel has two parts:


• s election keys
• p ower management LCD display (PMD) Select / Edit Select and confirm settings.

Table 4: UPS selection keys

LCD display

Selection keys

Figure 29: Control panel

User manual | PowerValue 11 RT 6-10kVA 25


4.1.2 LCD display Operating mode Battery information
The LCD display shows an overview of the status of the UPS:
–– Input
–– Output
– – Battery UPS output
information
– – load parameters
– – working mode
– – settings on voltage
– – frequency
– – bypass presence.

The display has two main backlight colors. During normal Mains input Load
information information
operation the display has a blue background with white text.
In case of a critical alarm, the backlight color changes to Figure 30: The default LCD display
orange with dark text.

A buzzer indicates UPS status. Table 5 lists the buzzer status For more information on how to use the LCD, see Chapter
meanings 4.4.

UPS condition Buzzer status


Active fault
Active warning
Continuous
Beep every second
4.2 Operating Mode
Battery UPS on battery: Beep every 4 seconds Symbols indicate the status and the operating mode of the
Low battery: buzzer beeps every second
Bypass Beep every 2 minutes
UPS. Symbols appear in the position shown in Figure 31.
Overload Beep twice every second
Operating mode
Table 5: Definition of alarms

When powering on, the LCD display shows the UPS status.
The UPS will also return to this default screen when no
buttons have been pressed for 15 minutes.

The status screen shows the following information:


• Status summary, including operating mode and load
information
• Alarm status, if present (including fault and warning
information) Figure 31: Operating mode
• Battery and charger status (including battery voltage,
charge level and charger status)
• Current runtime information

26 PowerValue 11 RT 6-10kVA | User manual


Status Symbol Description

Online-mode UPS is running through the inverter (online-mode)

Battery-mode UPS is running on battery. The alarm buzzer sounds every 4 seconds.

The power used by the load is supplied from the mains power via an internal filter.
Note that if there is a power failure and the UPS in on bypass, it will not transfer back to mains or to
Bypass-mode
battery-mode.
In bypass-mode the alarm buzzer will sound every 2 minutes.

Bypass without
UPS is running in bypass but there is no power in the output.
output

After the UPS is turned on, the power used by the load is supplied from the mains via an internal filter if
its power is in an acceptable range. This guarantees higher efficiency of the UPS. In case of a mains
ECO-mode failure, the UPS transfers to Online-mode or Battery-mode and the load is supplied continuously.
(HE: High
efficiency-mode) Note: ECO-mode can be enabled through the LCD settings or through the monitoring software.
Warning: The transfer time of UPS output from ECO-mode to battery-mode is 10ms and not
recommended for sensitive loads.

In converter-mode, the UPS runs with fixed output frequency (50Hz or 60Hz). In case of a mains failure,
the UPS transfers to battery-mode and the load is supplied continuously.
Converter-mode
Note:
- Converter-mode function can be enabled through the LCD settings or the monitoring software.
- The load is de-rated to 70% in converter-mode.

Warnings indicate abnormal situations that do not stop the UPS from working. The UPS continues
Warning
running but the user should perform corrective actions. For more information, see Chapter 6.

In case of failure, the UPS may disconnect the load or transfer to bypass depending on the cause of the
Fault
failure. The UPS alarm sounds a continuous signal and the backlight of the UPS will turn red. For more
information, see Chapter 6.

When the UPS is on overload, an alarm sounds twice every second. Disconnect unnecessary loads one
Overload by one to decrease the load. The load should be lower than 90% of its nominal power capacity in order
to stop alarming.

Battery test UPS is performing a battery test.

Battery disconnected The battery is disconnected or defective. The UPS alarm sounds.

Table 6: Symbols in operating mode

User manual | PowerValue 11 RT 6-10kVA 27


4.3 UPS start-up and shutdown 4.3.2 UPS shutdown
To shut down the UPS with mains supply:
1. If the UPS is working on bypass-mode, go to step 3.
2. If the UPS is on online-mode, keep the power-on button
pressed for more than 3 seconds. The alarm buzzer will
THE FIRST TIME THE UPS IS STARTED UP, IT
MUST BE CONNECTED TO THE UTILITY. sound and the UPS will transfer to bypass-mode.
NOTE

THE OUTPUT IS STILL ENERGIZED.


4.3.1 UPS start-up
CAUTION
To start up the UPS with mains supply:
1. Check that all cables are connected correctly and well-
fixed mechanically.
2. Keep the power-on button pressed for longer than 1 3. Disconnect the mains power supply. The display will shut
second. The fans are activated and the UPS will load for a down and the output voltage will be removed from the
few seconds. UPS output terminal.
3. The UPS performs a self-test and the LCD shows the 4. In case bypass has been disabled through the Settings
default UPS status screen. menu, keep the power-on button pressed for longer than
3 seconds to shut down the UPS. The unit will transfer
from online to stand-by mode. Disconnect the input
THE BYPASS-MODE IS ENABLED BY DEFAULT power cable and the display will shut down.
AND CAN BE CONFIGURED THROUGH THE
USER’S SETTINGS (FOR MORE INFORMATION,
To shut down the UPS without mains supply:
NOTE SEE TABLE 7).
1. To power off the UPS, keep the power on/off button
pressed for more than 3 seconds. The alarm buzzer
will sound for 3 seconds and the output power will be
To start up the UPS without mains supply (cold start): immediately cut-off.
1. Check that all cables are connected correctly and well- 2. The display will shut down and the output voltage will be
fixed mechanically. removed from the UPS output terminal.
2. Keep the power-on button pressed for longer than 1
second. The UPS is powered on, the fans are activated
and the LCD is turned on. The UPS performs a self-test
and shows the default UPS status screen.
3. Keep the power-on button pressed for longer than 1
second. The alarm buzzer sounds for 1 second and the
UPS starts up.
4. After a few seconds, the UPS transfers to battery-mode.
When the UPS is supplied with power from the mains, the
UPS transfers to online-mode without interruption in the
output of the UPS.

28 PowerValue 11 RT 6-10kVA | User manual


4.4 Display operation Figure 32 shows how to navigate through the menus and
submenus.
Information on the status of the UPS, measurements, events
and general information on the UPS are available through the
LCD display. This chapter describes how to navigate through
the display and how to adjust the user settings.

4.4.1 Changing the operating-mode


To change the operating-mode, the power-on button is used
as follows:
• From online-mode to bypass-mode: Press the power-on
Event log Alarms
button for 3 seconds.
• From bypass-mode to online-mode: Press the power-on
button for 3 seconds. Measurements Battery
• From bypass-mode to battery: Disconnect the power
supply cable and press the power-on button for 3 seconds.
• From battery-mode to online-mode: Connect the power Control Status and
supply to the UPS and it will transfer automatically to running time

online-mode.
Identification

IF BYPASS IS DISABLED IN THE SETTINGS MENU


AFTER PRESSING THE POWER-ON BUTTON FOR Settings
3 SECONDS, THE UPS GOES FROM ONLINE
NOTE MODE TO STAND-BY MODE.
Figure 32: Main menu tree

4.4.2 Navigation 4.4.2.1 Event log


Use the scroll buttons to navigate through the UPS screens. To enter the event log menu, press . The last 50 events,
From the main screen (UPS status screen), press or for alarms and faults occurred in the UPS are displayed. The
information on alarm, parallel system and battery. alarms are indicated by the corresponding event code and
operating time of UPS. To navigate through the events and
From the main screen, keep presssed for longer than 1 alarms, press or .
second to enter the main menu.
4.4.2.2 Measurements
The main menu has the following submenus: To enter the measurements menu, press . Several
–– UPS status measurements are displayed in the menu including output
–– event log voltage, frequency, current, load capacity, input voltage and
–– measurements frequency. To navigate through the measurements, press
–– control or . To return to the previous menu (event log), press for
–– identification longer than 1 second.
–– settings.

User manual | PowerValue 11 RT 6-10kVA 29


4.4.2.3 Control
Status: EPO Active
Using the Control menu, you can control some features of the Clear EPO status
Clear: No
UPS. To modify the parameters, press . Then scroll up
or
or down to modify the parameters. To confirm the selection,
keep pressed for longer than 1 second. Status: EPO Active
Clear: Yes

Table 7 shows the operations available in the Control menu.


Status: EPO Inactive
Control Description Possible Default Clear: No
values values
Buzzer mute Mute the UPS sound No/Yes No Figure 33: Example: clearing EPO status
Single UPS Turn off one UPS in a parallel
No/Yes No
turn off system
Battery test
running /
Battery
Single UPS Initiate test of the batteries of passed / MAKE SURE THAT THE EPO SIGNAL IS INACTIVE
not
battery test a single UPS failed / OR THE LCD WILL SHOW THAT THE EPO ACTIVE
tested
interrupted / STATUS COULD NOT BE CLEARED.
aborted NOTE
Parallel UPS Initiate test of the batteries of
battery test a group of UPSs
Clear EPO Remove UPS from emergency
No/Yes No
status power off status
Reset fault Reset warning, alarming
No/Yes No
state status and buzzer
Status: EPO Active
Clear event Reset all the events from the Clear EPO status
Clear: No
No/Yes No
log log file
Recover all settings in the
Restore LCD menu and the EPO Figure 34: Clear EPO status
factory polarity and locks the DC No/Yes No
settings start-up (can be executed only
when UPS is in bypass mode)

Table 7: UPS control menu RESET FAULT STATUS: WHEN A FAILURE


OCCURS, THE UPS GOES TO FAULT-MODE AND
THE BUZZER ALARM SOUNDS. AFTER
CHECKING THE REASON OF THE FAILURE AND
WHEN THE CLEAR EPO STATUS IS ENABLED, TAKING THE APPROPRIATE CORRECTIVE
THE UPS WILL STOP ALARMING AND WILL ACTIONS, ENTER THIS MENU TO RESET THE
NOTE ERROR STATUS AND RECOVER THE NORMAL
RECOVER IN BYPASS-MODE. IN THIS CASE, THE
NOTE UPS NEEDS BE TURNED ON MANUALLY. STATUS. THE ALARM WILL STOP AND THE UPS
WILL TRANSFER TO BYPASS-MODE.

30 PowerValue 11 RT 6-10kVA | User manual


Figure 35 shows an overview on how to navigate the control 4.4.2.4 Identification
menu. The identification menu shows the UPS serial number,
firmware serial number and model type. Press to navigate
through the Identification menu. Press for longer that one
Control Buzzer mute Buzzer mute: no second to return to the previous main menu.
or 1 UPS system Parallel system

Identification Turn off single Single UPS turn off:


UPS no Type/Model:
or or Identification ABB UPS
UPS PowerValue 11 RT
Settings Single UPS battery Status: battery test ok or or
test Schedule battery test: no
Serial Number:
1 UPS system Parallel system Settings or
XXXXXXXX
Parallel UPS Status: battery test ok or
battery test Schedule battery test: no
or UPS firmware:
XXXX_XX
Status: EPO active
Clear EPO status
or Clear: no
or Figure 36: Identification menu tree
Status: fault active
Reset fault state
Reset fault: no
or
Total events: 50 4.4.2.5 Settings
Clear event log
Clear event log: no
Contact your local distributor for further information before
or
Restore factory
using the settings.
Reset: no
settings

Some settings in the Settings menu impact the performance


Figure 35: Control menu tree of the UPS and others enable and disable functions within
the UPS. Failures and reduced protection can occur if the
equipment is not set in an adequate way.

MOST SETTINGS SHOULD BE DONE ONLY WHEN


THE UPS IN BYPASS-MODE.
NOTE

User manual | PowerValue 11 RT 6-10kVA 31


If the password is enabled, enter the password USER by
pressing the buttons , and . The password is used
mainly to protect against unwanted modifications in the
Settings menu.

The available operations are listed in Table 8.

Submenu item Description Optional Values Default value


Language Select menu language Chinese/English English
User password* Protects against settings modifications enabled/disabled disabled
Audio alarm Enable/disable alarm sounds enabled/disabled enabled
Output voltage Define local rated output voltage 208/220/230/240V 230V
Output frequency Define local rated output frequency autosensing/50/60Hz autosensing
Power strategy** Define the UPS running mode as normal, ECO-mode (or normal/high efficiency/
normal
or Running mode HE high efficiency) and converter mode converter
DC start Start the UPS from the batteries (without mains power) enabled/disabled enabled
Phase and neutral cables are connected in reversed
Site wiring fault alarm enabled/disabled enabled
positions.
Ambient temperature warning Temperature is over the limit supported by the UPS enabled/disabled enabled
Automatic battery tests period Define the frequency of the battery tests 0-31 days 7days
After UPS shuts down (low battery capacity), the UPS
Auto restart enabled/disabled enabled
restarts automatically when mains power is recovered.
The UPS is automatically restarted if it shut downs due to
Automatic overload restart enabled/disabled enabled
overload.
Automatic bypass can be disabled for countries where the
Auto bypass power supply is very unstable. UPS runs only online or on enabled/disabled enabled
battery.
-- When enabled, short circuit will last for 4s before cutting
off the output. If short circuit is removed during this time,
Short circuit clearance the UPS will continue to run normally. enabled/disabled disabled
-- When disabled, short circuit will only last for 100ms
before UPS output is cut off.
Redundancy lost (in parallel UPS One of the parallel units has been disconnected from the
enable/disabled enabled
systems) system
When the voltage in the bypass is below this limit, the UPS
Bypass voltage low limit 120~215V 184V
changes running mode.
When the voltage in the bypass is above this limit, the UPS
Bypass voltage high limit 245~276V 264V
changes running mode.
When the frequency in the bypass is below this limit, the
Bypass frequency low limit 1%~10% 10%
UPS changes running mode.
When the frequency in the bypass is above this limit, the
Bypass frequency high limit 1%~10% 10%
UPS changes running mode.
When the voltage in the bypass is below this limit, the UPS
ECO mode (HE) voltage low limit 5%~10% 5%
changes running mode.
When the voltage in the bypass is above this limit, the UPS
ECO mode (HE) voltage high limit 5%~10% 5%
changes running mode.
When the frequency in the bypass is below this limit, the
ECO mode (HE) frequency low limit 1%~10% 5%
UPS changes running mode.
When the frequency in the bypass is above this limit, the
ECO mode (HE) frequency high limit 1%~10% 5%
UPS changes running mode.
Define the number of battery modules. If number is higher
External Battery module*** than 4, it should be configured through the monitoring 0-4 0
software
Day:hour:minute:second
Set running time Set the UPS running time mainly used for test purposes 0000:0000:00~9999 Running time
23:59:59
LCD contrast Changes the light contrast in the LCD panel -5~+5 0

**Read Chapter 4.2, before using ECO-mode (HE mode) or converter function.
***Ensure that real battery quantity is same as the settings not to damage the batteries (see Appendix C).

Table 8: Settings menu

32 PowerValue 11 RT 6-10kVA | User manual


Language Automatic battery tests Bypass frequency high
period limit
<English>
<7 days> <+5% (52.5Hz)>
or or or
User password Auto restart ECO mode voltage
low limit
<disabled> <enabled>
<-5% (218.5.5V)>
or or or
Audio alarm Automatic overload ECO mode voltage high
<enabled> restart limit
<enabled> <+5% (241.5V)>
or or or
Output voltage Auto bypass ECO mode frequency
low limit
<230V> <enabled>
<-5% (47.5Hz)>
or or or
Output frequency Short circuit clearance ECO mode frequency
<50Hz> high limit
<disabled>
<+5% (52.5Hz)>
or or
Parallel system 1 UPS system
Power strategy or External battery modules
<normal> Redundancy lost <0>
alarm <enabled>
or or
DC start Bypass voletage low
<enabled> limit Set running time
<184V>
or or or
Bypass voltage high LCD contrast
Site wiring fault
limit
<disabled> <0>
<264V>
or or
Ambient temperature Bypass frequency low
warning limit
<enabled> <-5% (47.5Hz)>

Figure 37: Setting menu tree

Example: Setting the rated output voltage value (Figure


38). Note that the UPS must be in bypass to change this
parameter.

Settings

or Step 1: Scroll through the ‘Settings’ menu


Output voltage
<230V>

Step 2: Select ‘output voltage’ submenu


Output voltage
<230V>

or Step 3: Change the value


Output voltage
<220V>
Step 4: Confirm the setting
Output voltage
<220V>
The setting stops flashing after confirmed

Figure 38: Setting rated output voltage value

User manual | PowerValue 11 RT 6-10kVA 33


34 PowerValue 11 RT 6-10kVA | User manual
5 Communication

A USB and an RS-232 port are available to enable the


communication between the UPS and a remote computer/
station. Only one communication port can be active at a time
and the priority is given to the USB port.
Once the communication cable is installed, the power
management software can exchange information with the
UPS. The software collects information from the UPS and Figure 39: RS-232 Communication Port (DB-9 Connector)
indicates the status of the device, the power quality of the
mains and the battery autonomy of the units.
In case of a power failure and a predicted shutdown of the Pin Signal Name Function Direction
from UPS
UPS due to low battery autonomies, the monitoring system
1 DCD Battery low signal Out
is capable of saving the data in the load and of initiating the 2 RxD Transmit to external device Out
shutdown of the equipment connected to the UPS.. 3 TxD Receive from external device In
4 DTR PnP from external device In
5 GND Signal common --
6 DSR To external device Out
5.1 RS-232 port 7 RTS No connection In
8 CTS On battery signal Out
The UPS has an RS-232 port for UPS monitoring, control
9 RI VDC power Out
and firmware updates. To establish communication between
the UPS and a computer, connect one end of the serial Table 9: Communication port pin assignment
communication cable to the RS-232 port on the UPS and the
other end to the RS-232 port of a computer.
5.2 USB port
The cable pins for the RS-232 communication port are The UPS can communicate with USB-compliant computers
described in Figure 39 and in Table 9. that run power management software. To establish
communication between the UPS and a computer, connect
the USB cable to the USB port on the UPS. Connect the
other end of the cable to the USB port on a computer.

User manual | PowerValue 11 RT 6-10kVA 35


5.3 Network management card To install a network management card:
1. Remove the two screws that protect the communication
(Optional) slot of the UPS.
PowerValue 11 RT is equipped with an intelligent slot for 2. Insert the SNMP card into the communication slot.
optional cards for remote management of the UPS through 3. Screw the SNMP card onto the slot using the screws
internet/intranet. Either of the following accessories can be removed in step 1.
installed in the intelligent slot:
• SNMP Card – SNMP, HTTP and monitoring capabilities Compatible SNMP cards: CS141 Basic, CS141 ModBus,
through a Web browser interface. CS141 Advanced, WinPower
• AS400 Card – AS400 card for AS400 communication
protocol. For more information on the SNMP Cards, see the SNMP
user’s manual. For more details about parameters available
5.3.1 Installing a serial network management card when using an SNMP card with PowerValue 11 RT, see
(optional) Appendix A and B.
Each UPS has a communication slot for an optional serial
network management (SNMP) card. After installing an SNMP 5.3.2 Monitoring Software
card, an environmental monitoring probe can be connected to The UPS can be monitored using software. The software
the UPS. provides a remote and safe shutdown for multi-client systems
in case of absence of power in the output of the UPS.
Instructions on how to install the software are provided with
the network management cards.
THE UPS DOES NOT HAVE TO BE SHUTDOWN
BEFORE INSTALLING A COMMUNICATION CARD.
For more information, contact your local supplier.
NOTE

36 PowerValue 11 RT 6-10kVA | User manual


6 Troubleshooting

6.1 Fault identification and rectification Event log menu


From the Event Log menu, you can access the latest 50
Alarms and events indicate warnings and notify of errors or alarms, events and notices, arranged from newest to oldest.
potential failures in the system. The output of the UPS is not Events and alarms are logged in the Event Log when they
necessarily affected in case of an alarm but taking the correct occur and, if applicable, when they are cleared:
actions may prevent loss of power to the load. • Events are silent conditions that are recorded in the
Event Log as status information. Events do not require a
response.
6.2 Accessing Alarms • Alarms, including active alarms, are recorded in the Event
Log. Active alarms are announced by either an intermittent
The control panel provides troubleshooting information from beep or a continuous sound. Examples are “Fan locked”
two main menus: and “Heat sink temperature high.” Active alarms require a
• UPS status menu: Access to all active alarms response.
• Event Log menu: Access to the most recent 50 events,
which may include active and closed alarms To access troubleshooting information using the Event Log
menu:
UPS status menu 1. Press for one second to go to the main menu selection
From the UPS Status menu, you can access the following and scroll down to the Event Log menu using .
screens for troubleshooting information: 2. Press to enter the Event Log list.
• Status summary: The status summary screen provides 3. Scroll through the listed events, notices, and alarms using
information on both operation-mode and load. During or .
normal operation the display has a blue background with
white text. In case of a critical alarm, the backlight color
changes to orange with dark text.
• Alarm: A separate screen appears for each active notice or
alarm. THE MOST RECENT EVENTS ARE DISPLAYED ON
TOP OF THE LIST (FOR EXAMPLE 1/50).
• Battery status: The battery status screen indicates the
NOTE
battery charge-mode, the percentage of the battery that is
charged and runtime with the present load.

To access troubleshooting information using the UPS status


menu screen:
1. Press for longer than 1 second to go to the UPS status
menu screen.
2. Press to access the UPS Status main screen.
3. Press to access the notice and alarm screens.
4. The UPS Status main screen shows load information. The
status icon indicates the UPS operating-mode.
5. Press to scroll through the notice and alarm
information.
6. After scrolling through all alarms, press to access the
battery status screen.

User manual | PowerValue 11 RT 6-10kVA 37


Alarm or Event Possible cause Remedy
Utility Abnormal
The input mains is out of the UPS tolerance range Check input mains condition
Alarm Code: 02
Site Fault detection is supported on all-models when
Site Fault detection should be enabled by default. It can be
Site Wiring Fault a Grounding Neutral connection is present. Alarm will
enabled / disabled from the LCD settings menu.
Alarm Code: 04 trigger when the difference between ground and
Reconnect all input wires
neutral voltage is >15V.
Battery voltage is lower than the batteries
Battery Disconnect disconnected level defined for this UPS. There could Verify that all batteries are properly connected.
Alarm Code:11 be a blown fuse, intermittent battery connection or If the condition persists, contact your service representative
disconnected battery cable.
This warning is approximate and the actual time to shut
Battery low The UPS is in battery-mode and the battery autonomy down may vary. Depending on the UPS load and the number
Alarm Code:12 is running low. of external battery modules (EXBAT), the “Battery Low”
warning may occur before the batteries reach 25% capacity
A battery string failure has been detected and the
Service Battery
battery charger has been disabled until its Contact your service representative
Alarm Code:13
replacement
Charger Fail The UPS charger is turned off until the next startup. Contact
Indicates a charger failure
Alarm Code:15 your service representative
Battery Over Voltage The UPS will turn off the charger until the battery voltage is
Indicates that the battery voltage is too high
Alarm Code:16 normal
BUS Over Voltage
Indicates an over voltage in the BUS of the UPS. The UPS transfers to Bypass-mode if supporting the load
Alarm Code:21
BUS Under Voltage
Indicates an under voltage in the BUS of the UPS. The UPS transfers to Bypass-mode if supporting the load
Alarm Code:22
BUS Unbalance Indicates that the positive BUS voltage and negative
The UPS transfers to Bypass-mode if supporting the load
Alarm Code:23 BUS voltage are not symmetric
BUS Short ​
Indicates that the BUS voltage decreases very fast Contact your service representative
Alarm Code:24
BUS Softstart Fail Indicates that the BUS could not perform a soft start
Contact your service representative
Alarm Code:25 successfully
Remove all the loads. Turn off the UPS. Check if UPS output
Indicates that the UPS has detected abnormally low
Output Short Circuit and loads are short circuited.
impedance placed on its output (considered as a
Alarm Code:31 Ensure short circuits are removed before turning the UPS on
short circuit)
again.
Inv Over Voltage
Indicates an inverter over voltage The UPS transfers to bypass-mode if supporting the load
Alarm Code:32
Inv Under Voltage
Indicates an inverter under voltage The UPS transfers to bypass-mode if supporting the load
Alarm Code:33
Inv Softstart Fail Indicates that the inverter could not perform a soft
Contact your service representative
Alarm Code:34 start successfully
Remove some of the load from the UPS. The UPS continues
Output Overload to operate, but may switch to bypass-mode or shutdown if
Output is in overload.
Alarm Code:41 the load increases. The alarm resets when the condition
becomes inactive.
Inv Overload Fault UPS has been transferred to bypass or fault-mode The UPS transfers to battery-mode if supporting the load.
Alarm Code:42 caused by a high overload in inverter-mode Remove some of the load from the UPS
UPS has cut off the output and transferred to fault-
Byp Overload Fault
mode because of overload in bypass-mode or Remove some of the load from the UPS
Alarm Code:43
HE-mode.
Battery-mode A utility failure has occurred and the UPS is in The UPS is running in battery-mode. Prepare your equipment
Alarm Code: 62 battery-mode. for shutdown.
The equipment operated in bypass as standard when in High
Eco-mode The UPS is on bypass while operating on the High
Efficiency operation. Battery-mode is available and your
Alarm Code: 63 Efficiency setting.
equipment is protected.
The external contacts in the rear of the UPS are
EPO Active
configured for EPO operation and they have been Check the EPO connector status
Alarm Code: 71
activated.
ON Maintenance Bypass UPS was manually switched to bypass and will remain
Check the maintain bypass switch status
Alarm Code: 72 in bypass until manually transferred out of bypass
Transfer the UPS to Bypass-mode. If the condition persists,
Heat sink Over Temperature Indicates that the temperature of heat sink is too high shut down the UPS. Clear vents and remove any heat
Alarm Code: 81 indicating an over temperature of the UPS. sources. Allow the UPS to cool. Ensure the airflow around
the UPS is not obstructed. Restart the UPS.

38 PowerValue 11 RT 6-10kVA | User manual


Alarm or Event Possible cause Remedy
Ambient Over Temperature Indicates that the ambient temperature is higher than Change the positioning of the UPS or use an adequate air
Alarm Code:82 the operation temperature on specification conditioning system.
Fan Failure
Indicates that the fan is not working properly. Check fans of UPS
Alarm Code:84
Back feed UPS has an unexpected bypass current on
Transfer to maintenance bypass and call service.
Alarm Code:93 battery-mode
Fatal Eeprom Fault Indicates that the UPS could not read the Eeprom
Contact your service representative
Alarm Code:A3 successfully
If the parallel system is in redundant-mode, only the UPS
with the failure will transfer to fault-mode without output.
Parallel system: power from one UPS flows from the
Negative power Fault Other UPS will still support the load.
parallel output into the other UPS in the system
Alarm Code: E1 If the parallel system is not redundant and the load cannot
(negative power)
be supported by the other UPS, all units in the parallel
system will transfer to fault-mode.
Parallel cable loss
Parallel system: Parallel cable disconnected Connect the parallel cable
Alarm Code: E2
Parallel system battery status UPS1 batteries connected, UPS2 batteries
Check battery connections
Alarm Code: E6 disconnected
Line input different
Parallel system: UPS1 line ok, UPS2 line lost Check the input line
Alarm Code: E7

Always have the following information available when calling


the after-sales service department:
1. Model number and serial number
2. Date on which the problem occurred
3. LCD/LED display information and buzzer alarm status
4. Mains power condition, load type and capacity,
environment temperature and ventilation condition
5. Information on external battery pack (battery capacity,
quantity)

User manual | PowerValue 11 RT 6-10kVA 39


40 PowerValue 11 RT 6-10kVA | User manual
Appendix A

CS141 SNMP card available parameters (valid for CS141


Basic, CS141 ModBus, CS141 Advanced).

The parameters available for CS141 SNMP cards are shown


below.

Parameter Units Type Available interface Modbus register


Measurement Parameters
Input Voltage V Input Webserver / Modbus 104
Input Frequency Hz Input Webserver / Modbus 111
Output Voltage V Output Webserver / Modbus 97
Output Load Percentage % Output Webserver / Modbus 100
Battery Voltage V Battery Webserver / Modbus 110
Battery Capacity % Battery Webserver / Modbus 103
Temperature °C Environmental Webserver / Modbus 107
UPS Status Information
On shutdown Webserver / Modbus 109
On inverter Webserver / Modbus 109
On battery Webserver / Modbus 109
UPS Alarms
Battery Low Webserver / Modbus 117
Input Bad Webserver / Modbus 120
On Bypass Webserver / Modbus 123
General Fault Webserver / Modbus 132
Test In Progress Webserver / Modbus 138
Shutdown imminent Webserver / Modbus 137
Diagnose test failed Webserver / Modbus 133

User manual | PowerValue 11 RT 6-10kVA 41


Appendix B

Winpower SNMP card available parameters (webserver


interface)

The parameters available from WinPower SNMP cards are


shown below.

Parameter Type View


UPS Status General, status UPS Monitoring >> UPS Status
UPS Temperature General, measurement UPS Monitoring >> UPS Status
Voltage Input, measurement UPS Monitoring >> UPS Status
Frequency Input, measurement UPS Monitoring >> UPS Status
Load (%) Output, measurement UPS Monitoring >> UPS Status
Voltage Output, measurement UPS Monitoring >> UPS Status
Frequency Output, measurement UPS Monitoring >> UPS Status
Battery Status Battery, status UPS Monitoring >> UPS Status
Capacity (%) Battery, measurement UPS Monitoring >> UPS Status
Voltage Battery, measurement UPS Monitoring >> UPS Status
Time on Battery Battery, measurement UPS Monitoring >> UPS Status
Output Rating Voltage Output, Rating UPS Monitoring >> UPS Parameters
Output Frequency Rating Output, Rating UPS Monitoring >> UPS Parameters
Output Rating VA Output, Rating UPS Monitoring >> UPS Parameters
UPS Model Additional UPS Information UPS Monitoring >> UPS Identification
UPS Description Additional UPS Information UPS Monitoring >> UPS Identification
Firmware Version Additional Network card Information UPS Monitoring >> UPS Identification
MAC Address Additional Network card Information UPS Monitoring >> UPS Identification

42 PowerValue 11 RT 6-10kVA | User manual


Appendix C: External Battery Modules (EBM) value calculation

Introduction
The battery configuration is described in the following way:
“number of battery strings” x ( “number of 12V battery blocks”
x “battery capacity”)

UPS internal battery configuration


UPS Model Battery configuration
UPS PowerValue 11 RT 6 kVA no internal
UPS PowerValue 11 RT 10 kVA no internal

External Battery Module (EBM) battery configuration


EBM Battery configuration
EBM for PowerValue 11 RT 6 kVA 1 x ( 15 x 9.0Ah )
EBM for PowerValue 11 RT 10 kVA 1 x ( 20 x 9.0Ah )

Standard EBM value setting through LCD display and RS232


(M is the total nr of standard EBM connected, M≥1)
UPS Model LCD display (path: Settings → RS232 (command:
Password (USER) → External SASV03[value]<cr>
battery modules)
PowerValue 11 RT 6 kVA M*9/5 – 1 M*9/5
PowerValue 11 RT 10 kVA M-1 M

Settings with a customized battery pack of N Ah capacity,


through LCD display and RS232 (take only the integer part)
UPS Model LCD display (path: Settings → RS232 (command:
Password (USER) → External SASV03[value]<cr>
battery modules)
PowerValue 11 RT 6 kVA N/5 – 1 N/5
PowerValue 11 RT 10 kVA N/9 - 1 N/9

User manual | PowerValue 11 RT 6-10kVA 43


Contact us

www.abb.com/ups © Copyright ABB. All rights reserved.

614-00798-03
Specification subjects to change without notice.
[email protected]

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