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School of Management and Public Administration
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MG101 (Face to Face) INTRODUCTION TO
MANAGEMENT
TUTORIAL OUTLINE
Semester 1, 2020
Course Coordinator:
Name: Mr. Jone Lako
Phone: +679, 3232487
Email
[email protected] Room FBE S260: School of Management and Public Administration, Faculty of
Business and Economics Laucala Campus, Upper Campus
The University of the South Pacific, Suva, Fiji.
Consultation Hours: TBA
Course Tutor:
Name: Ms. Kritika Devi
Phone: +679, 3232680
Email: [email protected]
Room S204 : School of Management and Public Administration, Faculty of
Business and Economics Laucala Campus, Upper Campus,
The University of the South Pacific, Suva, Fiji.
Consultation Hours: TBA
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Tutorial Slots Times and Venue
Day Time Venue
Face to Face MG101-32 slots
1. Monday
2. Monday
3. Monday
4. Monday
5. Monday
6. Monday
7. Tuesday
8. Tuesday
9. Tuesday
10. Tuesday
11. Tuesday
12. Wednesday
13. Wednesday
14. Wednesday
15. Wednesday
16. Wednesday
17. Thursday
18. Thursday
19. TBA
20. TBA
21. TBA
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
In this course you are expected to:
1. Attend only one tutorial per week from the given slots.
2. In your first tutorials you need to form groups of four for case presentation and the same group could be
utilized for the group assignments and debates as well.
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3. Please adhere to consultation hours of tutors and lecturers to avoid your own inconvenience. If
you wish to consult outside consultation hours, please make an appointment via email.
4. Students are expected to participate in the tutorial class by participating in discussing the discussion
questions; or raise questions about issues or points raised in the lectures, share their thoughts and
experience, show their application knowledge through case study presentations, debates or from their
own personal reading.
5. ALL attendance will be taken in tutorial classes. The attendance and participation will be assessed
from week 2-14. This is 5% towards the coursework mark but will purely be based on
constructive participation. University’s tutorial attendance policy of 60% is applied. Students must
attain at least a minimum of 60 percent tutorial attendance to pass this course. Failure to meet
this requirement means failing the course.
6. Case Study Presentation
Case study presentations will begin in week 4 and end in week 11 (Semester 1, 2020)
Please note: Presentations will be assessed as a group overall; not individual member
presentations. Whatever mark is given, is group based so everyone in the group gets the same mark, thus
ensure that everyone contributes equally and aim for good marks. The marking rubric is available on Moodle.
This is 5% towards the coursework mark.
Time Limit Breakdown
o Presentation time for all the group members- 15 minutes
o Question/Discussion Time- 5 minutes
o Tutor's remarks - 5 minutes
7. Other presentation details are as follows;
No oral presentations are to be read (note- cards can be permitted as reference guide). Student
presentations are to be made in a relaxed, confident and professional manner.
All team members should actively engage in the presentation and discussion that follows the
presentation. The use of visual aids (laptop/projector, overhead projector, charts, whiteboard and
handouts) i s r e c o m m e n d e d .
Booking for use of visual aid can be arranged with SMPA secretaries and USP Media
Centre (Located in ICT Building) and note that prior arrangements will need to be made for those
that would like to deliver presentation using laptop/projector.
8. Debates :
Debates will begin in week 4 and end in week 7 (Semester 1, 2020)
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Same group as your presentation group will be utilized for debates. This assessment in tutorial class
is worth 5% towards your final course mark.
Table 1: Tutorial Case Study/ Debates & Discussion Questions
**** All Case studies are extracted from your prescribed text Book- 7th Edition****
Week Chapter Cade study & Tutorial Questions
2 Introductory session:
Chapter 1 Emphasizing on the important issues raised in the course
The outline
contemporary Students to select their assessment group (4 members in a
group)
Workplace
Discussion on how to evaluate case studies and prepare
students for presentation & debates and about its
assessment criteria
Forum Discussion Questions:
1. Discuss the major developments that characterize current
global economy and the challenges these impose on the
organizations and industrial sectors.
2. Discuss the functions of the management process and what
happens at each stage.
3 Chapter 2 Discussion Questions:
1. Evaluate the key ideas of classical approaches, behavioral (or
Historical human resource) approaches and quantitative approaches
Foundations of contribute to management thinking? Summarize it in a table
Management and give examples where applicable.
4 Chapters Forum Discussion Questions:
3 1. Discuss the major elements of an organization’s
Assignment 1 Environment general environment
Due and Diversity 2. What elements in the specific environment should organization
concentrate on in order to sustain competitive advantage?
5%
3. Discuss the importance of Total Quality Management
Case Study
“Diversity and the multicultural organization in Singapore” pp78
Debate : Managers should allow workers to access social
networking sites during their lunch hours
5 Chapter 8 Forum Discussion Questions:
Planning 1. Discuss the benefits of scenario planning used by the
organization?
Quiz 1 2. How can participation be used in organization?
5% Case Study:
“BP plans for a greener future” pp 191
Debate : Planning process actually impede our ability to respond to
changes
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6 Chapter 11 Forum Discussion Questions:
Controlling 1. Given that controls are essential to any organizations
operational success, explain the steps involved in the control
process.
2. Explain the three major types of managerial controls.
Case Study:
“The Chinese perception of quality” Pg. 279
Debate: Exercising tight control measures on employees’ make
employees disciplined
7 Chapter 10 Forum discussion Questions:
1. What is the purpose of organizational design?
Organizing 2. Discuss the difference between bureaucratic designs and
adaptive designs
Case Study:
“Could downsizing be a good thing?” pp245
Debate: Bureaucratic structure is still important in today’s economy
MID-SEMESTER BREAK
8 Chapter 13 Forum Discussion Questions:
1. Explain the sources of position power and personal
Quiz 2 Leading power used by managers to influence the behavior of other people
Explain the sources of position power and
5% 2. What is leadership style? Explain how concern for task and
concern for people are related to leadership style.
3. Discuss the Fiedler, Hersey and Blanchard, House, and
Vroom-Jago contingency models of leadership. What
guidance does each contingency model provide for leaders?
Case study:
“When winning at all costs is not winning at all-crisis in the
leaderships of Cricket Australia” pp 328
9 Chapter 17 Forum Discussion Questions
1. How do teams contribute to organizations?
Teams and 2. Briefly describe the stages of group/team development.
Teamwork Think of a group or team in which you have held or currently
hold membership. Explain how the stages of group/team
development can be applied to this example group or team.
Case study:
“Is that Houston? Melbourne tech connects” pp 435
10 Chapter 15 Forum Discussion Questions
Motivation and 1. Briefly describe Maslow's hierarchy of needs theory,
Group Rewards Alderfer's ERG theory, Herzberg's two- factor theory, and
Project Due McClelland's acquired needs
Theory.
15% 2. Discuss goal setting theory and how it relates to managing for
motivation.
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3. Describe the key concepts in the expectancy theory of
motivation. How do these concepts explain the level of
motivation that a person may display at work?
4. Critical Thinking: Can extra benefits compensate for money?
Case study:
“PwC and BHP Billiton: creating opportunities for diversity and
inclusion” pp 388
11 Chapter 16 Forum Discussion Questions
Individuals, job 1. Using the contributions and inducements that are referred to in
designs and stress the psychological contract between the individual and
organization, explain the nature of the relationship that you have
Quiz 3 had with an organization for which you now work or have
worked in the past.
5% 2. Explain the role that job design plays in worker satisfaction
and performance.
Case study:
“Singapore executives keen for flexible work” pp418
12 Chapter14 Forum Discussion Questions
1. Explain why understanding the communication process
Communication and and having communication skills are
interpersonal Skills Important for managerial success.
2. Discuss some of the barriers that are encountered in the
communication process. What can a person do to overcome
these barriers?
3. Explain how managers can use active listening and
constructive feedback skills effectively at the workplace
No Case Study
13 Chapter 18 Discussion
Leading and 1. Explain and discuss virtual Organization
Managing change 2. Discuss Lewins three phases of planned organizational change.
3. Using examples discuss Organizational Transformation.
No Case Study
14 Chapter 5 Discussion Questions:
1. Identify the alternative views of ethical behavior and briefly
Ethical Behavior describe the main emphasis of each view.
and Social 2. What is an ethical dilemma? Describe some of the possible
Responsibility. sources of ethical dilemmas.
No Case Study
15
REVISION WEEK
16 FINAL EXAMINATION PERIOD
17
9. Constructive Tutorial Participation
Participation in class will also be assessed and rewarded ONLY to those students that deserve by constructively
participating in class.
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10. Assignments
Assignment 1 (Individual Assignment) - 10%
In an essay form, summarize chapter 1 in your own words and in one (1) page, including your bibliography.
You must discuss each subtopic separately in paragraphs in your own words.
The essay must not be more than or limited to 1 page of fond size 12 Times New Roman with 1.0 spacing in
proper citations and referencing style. This means that too less or too much may be problematic to you. Also
note that all borrowed ideas must be cited in the body of your essay and that must correspond with your
reference or bibliography. This is an academic paper and therefore must be properly referenced (in-text &
listed) with minimum of 5 resources – books and or journal articles only. Make sure to check your sentencing
structure, spelling and grammar.
This essay is due on Friday 28th February at 11.59pm. However, late assignment will still be received until the
weekend, i. e. until midnight on Sunday, 1st March 2020, may be with penalty. Remember that NO assignment
will be received for marking after this time.
Proposed structure
1. Introduction (1/4 page)
1. Concepts & definitions
2. Expectation of the reader
2. Body (½ page)
1. Summary of each subtopics.
3. Conclusion (1/4 page)
1. Summary
4. Reference list/bibliography (in alphabetical order using Harvard system)
NB: marks will be allocated based on the proposed structure & submit the soft copy ONLY.
Assignment 2 (Group Assignment)
This project is designed to provide the students with analytical tool and at the same time be able to connect theory
to practice.
This is a group project (made up of minimum of 2 and max of 4 members) and be reminded that assignment 1
instructions will also be used. So follow very carefully.
You have been recently appointed as the Strategic Manager of a public sector organization in your country to
take charge of the Strategic Management Department. Your first task is to identify and analyze different types of
control process in your organization. In response to the challenges that the organization is facing not only in
your country, but in the region as well as globally, discuss how you intend to improve them. After conducting a
research and in your own words, write a Re-engineering process plan in an effort to improve business process in
your organization. A proposed structure is provided below.
The project must not be more than or limited to 10 pages of fond size 12 Times New Roman with 1.0 spacing in
proper citations and referencing style. This means that too less or too much may be problematic to you. Also note
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that all borrowed ideas must be cited in the body of your essay and that must correspond with your reference or
bibliography. This is an academic paper and therefore must be properly referenced (in-text & listed) with
minimum of 5 resources – books and or journal articles only. Make sure to check your sentencing structure,
spelling and grammar.
This project is due on Friday 17th April, 2020 at 11.59pm. Note that both soft and hard copies are due at this time.
However, late assignments will still be received with penalty until the next weekend, i. e. until 11.59pm on Sunday
19th April 2020. Remember that NO assignment will be received for marking after this time.
Proposed structure
1. Introduction (1 page)
a. Concepts & definitions
b. Expectation of the reader
c. Brief overview of the organization & the project
2. Theoretical framework & literature review (1 page)
3. Research methodology (1 page)
4. Re-engeering process plan (6 pages)
a. Organization mission statement
b. SWOT
c. Goals
d. Target customers
e. Processes analysis (current processes)
f. Competitive advantage
g. Processes Improvements or development plan
h. Team
5. Conclusion (1 page)
a. Summary
6. Reference list/bibliography (new page in alphabetical order)
Assignments and accompanying documents
Groups must also provide the following documents, failure of which may cause delay of marking or NOT marked
at all;
1. Group diary that must show all the meetings dates, details of allocation of duties, responsibilities and
general comments.
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