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    FO - SOP - Cash Float Maintenance - 21

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    FOM Sala Grand TuyHoa
    1. This document outlines standards and procedures for front desk cash float maintenance at a hotel. It details guidelines for maintaining sufficient cash float levels, safekeeping cash in a locked drawer under camera surveillance, following remittance procedures using approved envelopes, and conducting random spot checks and float replenishments. 2. Procedures include supervisors verifying and initialing remittance amounts, seeking witness verification, and explaining any overages or shortages that must be remitted to the general cashier. Receptionists are responsible for the assigned float and any foreign currency exchanges or payments received. 3. Spot checks are conducted periodically by supervisors, and all cash must be presented for counting to safeguard

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    FO - SOP - Cash Float Maintenance - 21

    Uploaded by

    FOM Sala Grand TuyHoa
    784 views2 pages
    1. This document outlines standards and procedures for front desk cash float maintenance at a hotel. It details guidelines for maintaining sufficient cash float levels, safekeeping cash in a locked drawer under camera surveillance, following remittance procedures using approved envelopes, and conducting random spot checks and float replenishments. 2. Procedures include supervisors verifying and initialing remittance amounts, seeking witness verification, and explaining any overages or shortages that must be remitted to the general cashier. Receptionists are responsible for the assigned float and any foreign currency exchanges or payments received. 3. Spot checks are conducted periodically by supervisors, and all cash must be presented for counting to safeguard

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    FO_SOP_Cash Float Maintenance_21

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    1. This document outlines standards and procedures for front desk cash float maintenance at a hotel. It details guidelines for maintaining sufficient cash float levels, safekeeping cash in a locked drawer under camera surveillance, following remittance procedures using approved envelopes, and conducting random spot checks and float replenishments. 2. Procedures include supervisors verifying and initialing remittance amounts, seeking witness verification, and explaining any overages or shortages that must be remitted to the general cashier. Receptionists are responsible for the assigned float and any foreign currency exchanges or payments received. 3. Spot checks are conducted periodically by supervisors, and all cash must be presented for counting to safeguard

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    784 views2 pages

    FO - SOP - Cash Float Maintenance - 21

    Uploaded by

    FOM Sala Grand TuyHoa
    1. This document outlines standards and procedures for front desk cash float maintenance at a hotel. It details guidelines for maintaining sufficient cash float levels, safekeeping cash in a locked drawer under camera surveillance, following remittance procedures using approved envelopes, and conducting random spot checks and float replenishments. 2. Procedures include supervisors verifying and initialing remittance amounts, seeking witness verification, and explaining any overages or shortages that must be remitted to the general cashier. Receptionists are responsible for the assigned float and any foreign currency exchanges or payments received. 3. Spot checks are conducted periodically by supervisors, and all cash must be presented for counting to safeguard

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    © All Rights Reserved
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    Download as doc, pdf, or txt
    of 2

    Front Desk Operation FRD 21 Hotel Ops Issue Date: May 16th, 2022

    Approved by: Cash Float Maintenance

    Purpose

    WHAT TO OBJECTIVE / ADDITIONAL


    STANDARD / PROCEDUCE
    DO INFORMATION

    To maintain an efficient level of


    To maintain sufficient amount of cash float for Reception
    1. Cash Float cash float for hotel operation.
    daily transactions as to assist Finance Department to limit
    Guide Line
    amount of cash float to be held on board.

    II. Safe Keeping of Cash Float

    OBJECTIVE / ADDITIONAL
    WHAT TO DO STANDARD / PROCEDUCE
    INFORMATION

    1. Cashier Drawer must be locked when unattended and during off Safeguard the interest of the
    drawer duty. Receptionists.

    Counting of cash must be done in view of hotel’s camera.

    III. Remittance And Balance Of Cash Float

    OBJECTIVE / ADDITIONAL
    WHAT TO DO STANDARD / PROCEDUCE
    INFORMATION

    Use remittance envelop, fill all boxes on envelope


    properly (itemized), seal and sign by receptionist.
    Hotel group standard remittance
    Supervisor to verify the actual amount, and follow
    1. Cash envelope approved by Finance to be
    by initial.
    Remittance used only.
    Seek witness of FO personnel for logging in
    To verify and to avoid dispute.
    remittance log sheet.

    Float to receptionists.

    Spot Checks conducted randomly by Finance and Receptionists.


    all cash must be presented for counting.

    Differences (Overage / Shortage) must be


    explained and be remitted at the General Cashier.

    Receptionist is solely responsible for the cash


    float assigned, foreign currency exchange and

    1
    payments received.

    2. Spot Check AFOM or Supervisors to conduct periodic cash Safeguard the interest of the receptionists.

    IV. Important Note

    OBJECTIVE / ADDITIONAL
    WHAT TO DO STANDARD / PROCEDUCE
    INFORMATION

    Supervisor and AFOM to hold certain amount of cash


    float (including foreign currency) for his/her daily Receptionist to have sufficient
    cashiering duty, as well as to replenish Receptionist’s cash float during General Cashier
    1. Replenish of cash float. off-hours.
    Cash Float
    Drawer with lock is to be used at all time, including No personal boxes or pouches to
    cashiering, collection of cash float from General Cashier be used.
    office, and for safekeeping.

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