GE Profile Washer Owner's Manual
GE Profile Washer Owner's Manual
GE Profile Washer Owner's Manual
com
WashersSafety Instructions . . . . . . . . . . 2, 3
Profile
Owner’s Manual
Operating Instructions WPRB9220
Clothes Care Cycles . . . . . . . . . . . . . . . .6
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Controls Features . . . . . . . . . . . . . . . . . .7
Cycle Options . . . . . . . . . . . . . . . . . . . . . .8
Easy Touch Selections . . . . . . . . . . . . . .5
Loading and Using
the Washer . . . . . . . . . . . . . . . . . . .11, 12
Other Features . . . . . . . . . . . . . . . . . . . . .9
Quick Start Guide . . . . . . . . . . . . . . . . . .4
Washer Features . . . . . . . . . . . . . . . . .10
WARNING! For your safety, the information in this manual must be followed to minimize the risk
of fire or explosion, electric shock, or to prevent property damage, personal injury,
or loss of life.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by
visiting ge.com or by calling 800.GE.CARES (800.432.2737).
■ Install or store where it will not be exposed to ■ Properly ground washer to conform with all
temperatures below freezing or exposed to the governing codes and ordinances. Follow details
weather. in Installation Instructions.
■ Remove the colored protective film from the
control panel.
■ Keep the area underneath and around your ■ Close supervision is necessary if this appliance is
appliances free of combustible materials such as used by or near children. Do not allow children
lint, paper, rags, chemicals, etc. to play on, with or inside this or any other
appliance.
Consumer Support
2
ge.com
Safety Instructions
WHEN USING THE WASHER
■ Never reach into washer while it is moving. ■ The laundry process can reduce the flame
Wait until the machine has completely stopped retardancy of fabrics. To avoid such a result,
before opening the lid. carefully follow the garment manufacturer’s
wash and care instructions.
Use this ■ Do not mix chlorine bleach with ammonia or
appliance acids such as vinegar and/or rust remover. ■ To minimize the possibility of electric shock,
only for its Mixing different chemicals can produce a unplug this appliance from the power supply
intended toxic gas which may cause death. or disconnect the washer at the household
purpose as ■ Do not wash or dry articles that have been distribution panel by removing the fuse or
described in cleaned in, washed in, soaked in or spotted with
switching off the circuit breaker before
this Owner’s attempting any maintenance or cleaning.
combustible or explosive substances (such as
Manual. NOTE: Pressing START, STOP or POWER does NOT
wax, oil, paint, gasoline, degreasers, dry-cleaning
disconnect the appliance from the power supply.
Operating Instructions
solvents, kerosene, etc.). These substances give
off vapors that may ignite or explode. Do not add ■ Never attempt to operate this appliance if it is
these substances to the wash water. Do not use or damaged, malfunctioning, partially disassembled,
place these substances around your washer or or has missing or broken parts, including a
dryer during operation. damaged cord or plug.
Troubleshooting Tips
children from hiding inside.
Consumer Support
3
Quick Start Guide.
Safety Instructions
You can locate your model number on the bottom right of the washer cabinet.
Add detergent.
Add diluted fabric softener when using liquid
fabric softener (poured in the cup or with a
Downy Ball). Press the LIQUID SOFTENER pad
on the control panel.
4
Easy Touch Selections. ge.com
Safety Instructions
Your new washer offers the convenience of starting your wash loads with our EASY TOUCH cycles. Make one simple
selection, and your LOAD SIZE, SOIL LEVEL, WASH TEMPERATURE and SPIN SPEED are automatically set. Then all
you have to do is press START.
COLORS Fast For heavy to lightly soiled colorfast cottons, household linens, work and
WARM play clothes.
COLORS Medium For non-colorfast cottons and blends, and items that are labeled cold
COLD wash by the fabric manufacturer.
Operating Instructions
EASY CARE Medium For knits, wrinkle-free and permanent press items.
ULTRA Very Slow Uses an extra slow speed agitation combined with periods of soak to
HANDWASH provide a true handwash for all of your delicate washables.
SPEED Fast For lightly soiled items that are needed in a hurry. Cycle time is
WASH approximately 20 minutes, depending on your household water
pressure.
BULKY Medium For large bulky items such as comforters and pillows.
ITEMS
Troubleshooting Tips
Consumer Support
5
About Clothes Care Cycles.
Safety Instructions
QUICK RINSE
Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.
■ The washer fills with water, agitates for three minutes, drains and spins. You may change
the automatic settings if desired.
SOIL LEVEL
The SOIL LEVEL setting determines the amount of agitation time.
The highest SOIL LEVEL is the Stain Wash cycle, which adds a 30 minute soak and agitation
at the beginning of the selected wash cycle.
Operating Instructions
6
About controls features. ge.com
Safety Instructions
START
■ After you have selected a new cycle, press once to start the cycle.
■ Press twice to select the last cycle used and start the washer.
■ If the washer is running, press once to pause the cycle; press again to continue the cycle.
STOP
If the washer is running, press once to pause the cycle; press again to cancel the cycle.
Time Remaining
Operating Instructions
■ Displays the approximate time remaining until the end of the cycle, or the time remaining
for DELAY START.
■ Cycle time is affected by how long it takes the washer to fill. This depends on the water
pressure in your home. The “smart” timer “learns” the amount of time it takes to fill your
washer and adjusts the total time accordingly.
Troubleshooting Tips
Consumer Support
7
About cycle options.
Safety Instructions
SIGNAL
Alerts you when the cycle is complete.
Press SIGNAL to select low, medium or high volume, or to turn the beeper off.
LIQUID SOFTENER
Press LIQUID SOFTENER whenever liquid fabric softener is used.
WARM RINSE
Changes the final rinse of a wash cycle from a cold to a warm rinse.
NOTE: WARM RINSE is not available when choosing a HOT wash temperature.
Operating Instructions
PRESOAK
To presoak a load and go straight into a wash cycle:
Select your wash cycle, press the PRESOAK pad, then press the START pad.
■ Each time you press PRESOAK, you will add three minutes of agitation, followed by
12 minutes of soaking, for up to an hour of additional time. After the final soak period,
the selected wash cycle begins.
■ Uses the speed and water temperature of your selected wash cycle.
Troubleshooting Tips
Consumer Support
8
About other features. ge.com
Safety Instructions
Cycle Status Indicators
On some models, cycle status indicator lights show what part of the cycle the washer is in.
On models without indicator lights, the cycle status will show in the display.
PerfecTemp Plus
PerfecTemp Plus senses the incoming water temperature and adjusts the temperature of the
fill water to meet the clothing manufacturer’s recommendations.
The lid must be closed for PerfecTemp Plus to work.
If your incoming water is too cold, detergent will not dissolve effectively and clothes may not
get clean. If the water is too hot, fabrics could be damaged.
Operating Instructions
PerfecTemp Plus adjusts these water temperature extremes for better washing performance.
You may hear the water valves turning off and on while the water temperature is being adjusted.
This is normal.
Tap Cold
The Tap Cold feature turns the PerfecTemp Plus feature on your washer off, and uses your
household tap water temperature for a COLD wash. This can provide energy savings by
reducing the amount of hot water used in your wash.
During winter months when the water entering your home is colder, or for locations with very
cold water year round, use the PerfecTemp Plus COLD to help dissolve powdered detergents
and to improve the cleaning of your clothes.
Troubleshooting Tips
Consumer Support
9
About washer features.
Safety Instructions
4 Ifbrush;
necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff
you may roughen the surface of the dispenser.
Rinse and reassemble dispenser. Place dispenser back on the agitator.
5
10
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering. ge.com
Safety Instructions
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates),
and whether the fabric produces lint (terry cloth,
chenille) or collects lint (velveteen, corduroy).
Operating Instructions
manufacturer’s recommendations for how
much detergent to use in your wash.
Troubleshooting Tips
Consumer Support
11
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Safety Instructions
WASH LABELS
Machine
wash
cycle Normal Permanent Press/
wrinkle resistant
Gentle/
delicate Hand wash
Do not wash Do not wring
Water
temperature Hot Warm Cold/cool
(50°C/120°F) (40°C/105°F) (30°C/85°F)
Troubleshooting Tips
DRY LABELS
Tumble
dry Do not dry
Dry Normal Permanent Press/ Gentle/ Do not tumble dry (used with
wrinkle resistant delicate do not wash)
Heat
setting
High Medium Low No heat/air
Special
instructions Dry flat
Line dry/ Drip dry In the shade
Consumer Support
hang to dry
BLEACH LABELS
Bleach
symbols Any bleach Only non-chlorine bleach Do not bleach
(when needed) (when needed)
12
Before you call for service… ge.com
Safety Instructions
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or
visit ge.com. You may not need to call for service.
Operating Instructions
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin speed • Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes Be sure to follow detergent manufacturer’s directions.
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Troubleshooting Tips
Water is not hot enough • Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded • Select load size to match clothes load.
Detergent is not dissolving • Add detergent as wash basket fills with water before
you load clothes.
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent as wash basket fills with water, before you
load clothes.
Consumer Support
13
Before you call for service…
Safety Instructions
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.
or excessive wear buttons, belt buckles, • Remove loose items like pins, objects in pockets
zippers and sharp objects and sharp buttons.
left in pockets
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Operating Instructions
Chemicals like hair bleach or • Rinse items that may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or incorrect • Load your washer so clothes have enough room
water level to move freely with water covering all of the clothes.
Incorrect wash and • Match Cycle selection to the type of fabric you are
dry cycles washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
Washer pauses during The ULTRA HANDWASH, • This is normal. The washer alternates between agitate
wash cycle DELICATES or CASUALS and soak during the ULTRA HANDWASH, DELICATES and
cycle was chosen CASUALS cycles to get your clothes cleaner with less wear.
The highest SOIL LEVEL • The highest SOIL LEVEL setting adds a 15 minute
setting was chosen Stain Wash agitate and soak period at the beginning
of the wash cycle.
Washer pauses during This is normal • The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
Washer won’t operate Control panel is asleep • This is normal. Press POWER to activate the
control panel.
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Consumer Support
14
ge.com
Safety Instructions
OPERATION (cont.) Possible Causes What To Do
Washer won’t operate START was not pressed • Press START.
Extremely low water pressure • Press START again.
Washer was accidentally paused • If the light on the DELAY START pad is flashing, the
when starting Delay Start washer is paused. Press START to restart the countdown.
Operating Instructions
Too much detergent • Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks Fill hoses or drain hose is • Make sure hose connections are tight at faucets
improperly connected and at washer.
• Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Constant water pressure to the • Tighten hoses at the faucets and turn the water off
fill hoses at the water source after each use.
• Check condition of the fill hoses; they should be
replaced every 5 years.
Troubleshooting Tips
Using too much detergent • Use less detergent. Use less soap if you have soft water,
in washer a smaller load or a lightly soiled load.
Water temperature Cooler water temperatures • New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance.
Control is not set properly • Check water temperature control and adjust.
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are • Turn off the water source and disconnect water fill
stopped up hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F–140°F (48°C–60°C).
Consumer Support
PerfecTemp Plus feature • The lid must be closed for PerfecTemp Plus to work.
was not activated
Wash temperature was set to • When the Tap Cold feature is selected, the water
TAP COLD temperature may vary depending on the temperature of
your household tap water.
15
Before you call for service…
Safety Instructions
Water won’t drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
Water spraying during Washer in spin cycle • Spray rinse during a spin cycle is normal.
spin cycle
Washer did not fill Extremely low water pressure • Press the START pad again.
Operating Instructions
Water fills and drains Drain stand pipe is too low • Drain stand pipe must be above 30″ (76.2 cm).
at the same time
Washer load is unbalanced • Press START to pause the washer, open the lid and
redistribute the load evenly. Close the lid and press
START again.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″ (11 cm)
to wall (causes knocking is needed.
during cycle)
PerfecTemp Plus feature • This is normal. PerfecTemp Plus turns water valves off
is being used and on to adjust water temperature.
peel off cleanly not release cleanly release the adhesive easily, without damaging the surface
of the washer.
16
Safety Instructions Operating Instructions Troubleshooting Tips Consumer Support
17
ge.com
Notes.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
18
Notes.
Safety Instructions Operating Instructions Troubleshooting Tips Consumer Support
19
ge.com
Notes.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
20
Notes.
Safety Instructions Operating Instructions Troubleshooting Tips Consumer Support
21
ge.com
Notes.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
22
Notes.
GE Washer Warranty.
Safety Instructions
All warranty service provided by our Factory Service Centers, Staple your receipt here.
or an authorized Customer Care® technician. To schedule service, Proof of the original purchase
on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES date is needed to obtain service
(800.432.2737). Please have serial number and model number under the warranty.
available when calling for service.
Operating Instructions
warranty, you will be responsible for any labor or related service costs.
Second through Tenth Year The transmission and outer washer tub, if any of these parts should fail due to a defect in materials
From the date of the or workmanship. During this additional nine-year limited warranty, you will be responsible for
original purchase any labor or related service costs.
Lifetime of Product The washer basket, if it should fail due to a defect in materials or workmanship. During this
From the date of the product lifetime limited warranty, you will be responsible for any labor or related service costs.
original purchase
Troubleshooting Tips
■ Failure of the product if it is abused, misused, or used
for other than the intended purpose or used ■ Damage caused after delivery.
commercially.
■ Product not accessible to provide required service.
■ Replacement of house fuses or resetting of circuit
breakers.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty.
Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to
one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is
located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to
Consumer Support
bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
23
Consumer Support.
GE Appliances Website ge.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Contact Us ge.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225